BUYER BEWARE! My friend bought a used car from this dealership and not even a week later his car shut off in the middle of the road which could have lead to a fatal accident. Turns out his engine blew due to a timing belt which should have been replaced before they resold the vehicle. He had to tow the vehicle to the shop, and had to pay the bill himself, even though it was a default in the car THEY SOLD. Upon bringing it in, their mechanics claimed it was a faulty battery. Low and behold, the timing belt was bad which caused the engine to blow. They said they would put a new engine in, free of charge. Great. They quoted my friend that it would only take a week for the car to be fixed. So far we are sitting at 2 weeks and every time my friend calls they keep postponing the date. Please note that this is his ONLY source of transportation for work, so he’s had to call off multiple days due to their inability to reach their quoted dates. Not only are they selling lemons, but they continue to give the run around for reasons unknown. If I could rate 0 stars I would.

This is THE BEST PLACE to get a car. We have gone twice to get our vehicle and Victor was extremely personable and helped US to get exactly what we needed both times. When the first car was wrecked within 3 months of leasing he answered the phone immediately and talked me through the process of what to do and was always available for questions until it was time to get the next vehicle. We will NEVER go through another dealership in the area and will continue to give them all our business throughout the years and so should anyone else!! 10/10 recommend.

I bought a car from them almost 2 yrs ago. (This October). I gave a trade in as well as a 3500.00 down payment. Which brought the car from approx. $14000.00 down to around $6500.00Well.... when I FINALLY got my paperwork from Credit Acceptance it said I owed $20000.00DO WHAT???? So, I have been battling this for all this time. I sent in paperwork to Credit Acceptance that I got from CarMax. Well, how convenient they have lost all my papaerwork. Of course I could not afford to get and send copies i had done that already by fax a few times, then I had to mail in everything. Well, they say they never received it... B.S. is what I say.... now instead of car being paid off or dang near paid off they have me owing them over $20000.00Im ready to just take the car to them drop it off and file Bankruptcy!!! Anyone else have this issue????

I have bought multiple cars through Auto Max. The entire team, including the service center are top notch. Very dependable and trustworthy. I highly recommend Auto Max!

The sales team is top notch! Selling quality vehicles, and going above and beyond to get you mobile. The service department is exemplary with the great mechanic team. If you want honest, and loyal in a dealership go to Automax!

Fantastic Dealership!!! I went to see them in a bind without a running vehicle at all. The salesman and owner did everything they could to help me out and I was able to leave with a good running vehicle within my price range. Very professional and courteous. All the salesman seem to really want to help and went above and beyond what I was expecting. I am very happy with my experience, highly recommend and will return if need another vehicle in the future. Thank You.

Had a great experience today with Victor and Jared. Highly recommend their great service and easy transaction. Will definitely return when we are ready for our next vehicle!

All great people and are always trying to make something happen, to the best of their ability. You can tell this place cares about helping people and not all about making money. Would highly recommend this place to anybody. Great dealership, and my experience with buying a car through them was great. Their shop has highly experienced mechanics, and they work quick and efficiently.

DO NOT GO HERE. They charged my girlfriend over 10 thousand for a beater car! She took it there at least 6 times within the past 6 months for the same exact problems every time only for Auto Max to say nothing is wrong with the car. She just took it somewhere else and theyre saying the engine was leaking and if she slammed on the brakes the car wouldnt have stopped! Only take your car here if you wanna be screwed over and possibly lose your life in the process!

Bought my Jeep Wrangler about a month ago from here. The sales rep Vic was very relatable and explained everything to me plainly and clearly. I had the vehicle checked out by a third party after buying it and they found 2 minor issues. AutoMax was happy to fix those problems free of charge as per the 30 day bumper-to-bumper warranty agreement.I didnt trade-in my old vehicle with them as they were only offering me the NADA rough trade-in value despite the cars above average condition and low miles. Selling it myself wasnt a big hassle though.

Great dealership had bad credit and was able to walk out with a car with little money down i highly recommend stopping by abd see what they can do for you

Very rude and ignorant, would not recommend at all wish there was an option for 0 stars

We have purchased 2 vehicles off them with no issues. They are very friendly and knowledgeable. Highly recommended!!!!!!

Great place to buy a car sales people fantastic friendly and patient. Need a good car look them up ..

Great people. Worked hard to get me in a great car. They stand behind their cars. Give Them the first chance, they will get you a vehicle

Been there 3 times cause the right front tire bounces and of course they say nothing’s wrong and of the 30 day warranty ran out. The hood looks like it’s gonna fly up on interstate. Went to put the wipers up and they scrap the hood. Don’t buy cause they want fix anything. Got yelled at by the owner cause the car had 2 different tires on it and the back tires where bald. Companies should be held accountable for vehicles that are not fixed correctly. Am afraid to take on the interstate now. Now I will have to take the vehicle to get looked at by real mechanics. Plus I got yelled at by the mechanic on the when my friend in the back said she could fill the vibration in the back and will not ride on the interstate either til I find out what is wrong since Auto Max says I’m basically a making it up.I met people who bought vehicles and said they had the same problem with this company. So disappointed and would advice customers to stay away.

I was satisfied with the service when i bought my 2005 Chrysler Town and Country

Went to by a car here they gave me all the paperwork to take to my bank to get a loan for the car mind you I had to jump the car with my own car to test drive it go there today they sold the car I got aprovid for the loan but they sold the car yesterday after I told them I wanted the car then they offered me a car out of my price range and told me if my bank approved me for that one they would give me more money for this on my wife cant drive 6 speed told them thats not what I wanted then they said we will call you if we find you something else

Awsome customer servic e

Financed a ford explorer couple years ago it was took into the shop 5 times they finally say we dont know whats wrong with it never heard from them again.. car had several issues become a money pitt.. eventually I pulled in my drive way and it wouldnt move it would go into gear but would bot move.. I let them them come get it .. now credit acceptance is suing me .. kepp in mind I traded in a car that was 10 x better shape they made there money off of .. I need a bigger vehicle with 4 wheel drive loved the explorer but it was a lemon I give 2 stars only because the sales guys were so wonderful and nice

The best customer service ever. We get all our vehicles here.

Auto max wouldnt buy anything from them bc they lied to me and tried to cover it up I would never send anyone there

My husband bought a new car here. He really likes it!

I bought a truck 6 yrs ago still running strong

Place is a jock gave me the run around for 2 day got the money together what the told me I needed call them back the told me I could drive off today call them to get the info I need to get insurance said I need $2000 more what a jock

Very comfortable and informative straight forward

These guys are great and will help as much as possible.

Owner is wonderful. Weve bought three vehicles from them.

Very friendly and I got a good reliable car!

Very cooperative personnel.

Horrible service center had jeep worked on left there my lug nuts werent tighten down wrong lug nuts on my front tire horrible mechanic thank god didnt get on interstate tire fall off with my child in car

Open? Hours posted say 9am to 5pm, sign says open. 10:20am, All doors locked, no answer on phone. Junkyard looking from the outside. Wouldnt advise anyone to even bother.

Nice people, bad cars for the most part.

Trash

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