Do not come to this place! unless you want them to break your car.We came here to do a simple serpentine belt replacement, and came out with a check engine light. Young employees have zero experience in anything beyond an oil change. While changing the belt they opened the crank pulley and messed up the car and now we are going to sue them for the hundreds of dollars in repair that we have as a result of this simple visit.

Dont go here. We went for a simple belt replacement (on September 12th), and when they were done, the check engine light was on. They said it has nothing to do with their work; took no responsibility. A real auto shop told us that their work caused the problem. Now our car is grounded, our plans for the week destroyed, and we expect $$$$ in charges fixing the car. Unbelievable that such a place is allowed to do business.

Pleasant experience with professional and relatively knowledgeable staff.

Although the synthetic oil option is pricey at $95, vs $45 for the standard option, I went for it this time. I arrived an hour before closing on a Thursday night and no other customers were there. I got seen immediately and the service took only about 10-15 min. The people were polite as well.

It took 1 5 hrs when I arrived 2pm Monday. They kind enough replace engine oil for customer own oil for $48. I hope they staffed with highly qualified staffs. Thanks

Went in for an oil change and tire rotation, but when I started to drive off I saw that my cabin air filter and bracket was removed from its place. Why remove it at all? Everything else was pretty ok.

It took over an hour to do an oil change, batter check and an unsuccessful change of my front light. Drove up to Seattle and had my check-engine light turned on. Took it to a Jiffy Lube in Seattle and they indicated there were some loose caps and that a battery bolt was gone! I called them up and they did nothing to help.This caused some down-stream issues. Dont go here if you can: other places deserve your patronage more.

Great customer service, with all your automotive needs taken care of.

They put my new headlights in for me that I brought at no charge. Getting new taillights was a fair price. Its nice they check other things like fluids and filters while youre there.

I went for an oil change. I called ahead and was told it takes 15-20 minutes. It was not busy when I arrived and they admitted my car immediately. It took a full hour for them to actually do the oil change. Wont go here again.

Took care of oil change etc, every time. 👍

Took over 1 hour to get my oil changedstarted changing oil - then they stopped and didnt get back to my vehicle . I even asked if there was a problem because they had stopped working on it. I got anxious wondering if they knew what they were doing or if they dropped a plug from the oil reservoir. Will not be going back there again. Too slow and dont think they really are knowledgeable about oil changing different vehicles

I have gone to this location for oil change and tire rotation and also for tire pressure. Each time I visited, all employees were extremely courteous and professional. They are super quick and get the job done right. I definitely recommend their services if youre looking for true professionals to take care of your vehicle. 🙂

Prompt service, knowledgeable people, good value considering the time saved.

Gisela at the front desk was extremely polite and very helpful. I would go back to this place in a minute!

I liked the service and the attitude of the workers.

Great customer service and honest. Always a quick in and out too which is nice

Very responsible crew .Sofia shes the best

Pros: prices are competitive, especially with online and mailed coupons; lobby has magazines, TV, and water/coffee for you while you wait; friendly staff.Cons: will tell you they did something when they definitely didn’t. Told me they changed my cabin air filter - but my ancient car doesn’t have one!Their window “washing” is a wipe-down with a paper towel and spray bottle. In some cases, it makes visibility worse, and you have to wash and squeegee them yourself again to have a clear view.

Offered discounts readily. EXTREMELY FRIENDLY and very fast service. Explained function of different car parts; did not make me feel bad for not knowing a lot about cars. WONDERFUL SERVICE

I was the only customer and they took like 1 hour to change the oil

Very good service. I went in and they took care of my car and it was about a 15 minute wait time and I was all good to go. Will definitely be coming back.

Very good service and quality in service

Open through covid reliable dependable great service I bring all my cars here

Had an oil change done at this location. The manager ( Thomas) was super nice and friendly and didn’t try to sell us more than we wanted. In and out in 20min. Even our payment at the end was less than originally estimated. Great service- will definitely come back!

They missed that my brake lights were out, but recommended replacing my air filter. Oil change was good, and relatively cheap.I like that Jiffy Lube documents my visits and my cars needs over time (because I definitely dont keep track in that detail, though Id like to).I wouldnt return to this particular location.

Fast and friendly service

Had my vehicle serviced just before a road trip.The gauge was not reset that tells when to get serviced again. The wiper fluid ran out the next day. It was suggested I replace brake pads, but they couldn’t do it before my road trip the next day, estimated to be $350 for back 2 tires. Decided to go elsewhere for the brake pads due to lack of attention to detail.

Friendly, efficient. Not the cheapest but I was able to stay in car and they stayed mostly masked

Great staff and quick service!

They are quick and very nice. Used them three times and plan to use them a forth.

Did the job fast and no problems.Free coffee, wifi and magazines inside. Air Conditioned too.Only complaint is that the key is left a bit greasy, but this happens at all locations. I wish they would take more care to not get oil on the inside of the car on anything - though that might be difficult considering its an oil change place.

Brought my car in for oil fluid and filter, and to have the brakes checked. The technician reported that the brakes were fine at 5mm thick all around. The only issue is that I have a previous report that the brakes were at 7mm and 5mm (~9k miles ago).Either my brakes are invincible and magic, or jiffy lube doesnt perform the services they say they are providing.Now I have to see if my oil was actually changed.

Friendly staff and super fast and professional service. Only wish it wasnt so expensive. Great for quick oil changes.

The workers treat me well here. I came in for fluids refill and was surprised that I did not need to pay. Great service.

They told me that they did service they didnt do. Ive almost always gone to a different Jiffy Lube but happened to go to this one, store #2342 according to my invoice, and the oil change seemed way too short so afterward I brought it to another business who checked out my car and pointed out all the things on my invoice that were either not done or marked wrong. I did go back and ask them and they lied. I sincerely would recommend choosing to bring your car elsewhere, even maybe another JL, because you need to be able to trust what they say theyre doing to your vehicle.

Best jiffy lube experience Ive had yet. Friendly workers and got the job done fairly quickly. They even cleaned the bird poop off my window! Ive been to others that have been terrible but Id definitely go back to this one!

Rolled up at 6:50 pm. No cars. Guy said they couldnt help me because they close at 7.Called and spoke to the manager, Thomas, who apologized for the poor service. He offered me a decent discount, but also offered to stay open past 7 if I needed to come back in the next couple days.

I go here every 7-10k miles for a full synthetic oil change. They are quick and reliable. I never get harrassed with upsells, and I am usually in and out within an hour.

No clue why they named it Jiffy lube, took a fair time to get the oil change done, but after they parked the car in the back and the desk guy never showed up for 30 minutes, when we went to him, he said, okay, be right there and then took 30 more minutes. We didnt have enough cash or we would have just left the bill and left. Felt like a hostage!

Very impressed with transmission car service & staff were very professional, efficient, received timely service, & staff was very polite. I even was able to get a fresh cup of coffee while I was being serviced.I will defintely be a repeat customer.

Workers were nice, but very curt. Actually getting my oil changed took at least 45 minutes. I had a coupon to use, but they wouldnt even talk to me about it until after theyd done the work. It was a frustrating experience - but then again, what do you expect from an oil change place?

Great service!

I went in with a basic question/request and they made me feel totally comfortable and just helped out me out right then and there. And, to top it off, they didnt charge me (even when I offered). Super friendly, super helpful -- they just made a big fan.- Eric

Good place for a quick oil change.

Never again. I went here on a Saturday for a brake system flush. Was referred here by another JL location, because the other one couldnt do it. So they are basically the only ones around that do it. They said: Managers out, we dont know how to do it. Come back next week. Came back on Monday: Managers out, come back tomorrow. Seriously?

This had to have been to best oil change I’ve ever had. The gentlemen were very professional and had me in and out in 20 mins

Tem is the man--super quick and easy oil change here!

Good place for oil change

Great people and great service! I was in and out in 25min!

Great crew, super fast service.

Fast and easy. In and out in under 20 minutes when I went on a Saturday.

Fast and easy...

Customer service was horrible. Ive never interacted with a person so recklessly discourteous. They didnt have oil left....so. If you want an oil change good luck.Note: Mike is very nice.

Message on my dashboard this morning: Left rear turn signal lamp. Sure enough, it wasnt working. Drove into this Jiffy Lube at about 2:25 p.m. this afternoon. The technician named Thomas had it replaced in about 10 minutes, for about $10. Wow! Thanks.

Great team and hard working.

Service took a while, they didnt give me an initial consultation, they had to actually call me when I walked to a nearby coffee shop. They also, for some reason, switched off my headlights, which I discovered when driving at night. Very irresponsible!EDIT: So after calling the manager and complaining, they were very apologetic and promised to further train employees. Also gave me a discount on my next service. Bumping to 3 Stars.

Great service, really nice, professional, and honest staff

I went to fix a chip on my windscreen and they cracked the windshield. I filed a complaint and never heard back - They are dishonest, dont go there !

Jiffy lube checked my tire pressures and filled it up for free! Thanks jiffy lube.

Fast, a lot of extras for an oil change

I cant believe that after changing the oil they didnt tighten the screws underneath! So the bottom part of my car almost fell apart and I was stuck in the highway!! I will never go there again!

Questionable service, forgetful leaving lidss/tops off, out of products so they sell you expensive items.

Unbelievably slow. I think oil forms in the Earth faster than these guys put it into a car.

Fast, affordable, knowledgeable staff

I was hoping to get three cars done today for an oil change. I drove up because there was only one car up in the stall and nobody else around or waiting. I was told it would be 15 minutes before they could even put my car up. This has happened before at this location. If they cannot provide the proper manpower it sounds like a poor management issue. You would think this location would want my money. Too bad the most conveniently located Jiffy Lube is the most time consuming place. It appeared the only had one person working the whole place today.

Meh. Its ok. You get what you pay for

Cool honest and professional

They tried to charge us $40 more than the identical service from pep boys. Wouldn’t price match, even with the ad in hand

Seems like they scam on oil, the receipt says 7 quarts at $10 each quart but my oil level reader says only 6 quarts, now I know why they said 1 quart is on them !

It was soooo long! No customers, 3 employees,and it was sooo long!Wasted time. Never again

Sloppy work. Told falsehoods to avoid work. Left message with owner and never got a call back. Dont risk your car here.

Nice Job Roberto !!!! Thanks !!!!

Dont come here. They didnt put the oil cap on. Oil was all over the place. Made me wait a lot to clean the car. Bad attitude.

Fast, easy, deserted

Extremely rude service. Didnt change oil, just left.

The JL team has decided to disclose price of service after theyve emptied my car from oil... really? and no oil change justifies a $100 ticket.

Great service

Arrive mid day. Park car. Wait 5 minutes with no response at desk. Leave.

I havent had any problems with this Jiffy Lube. I cant say that about others that I have been to.

Great services

Very nice and friendly

Working

Awesome service!

Good service

They are lazy

Fast

Quick

Solid

Very good job and very kind they are professionals

A lot of professionalism