Made an appointment for an oil/filter change & to get the steering wheel centered up on my 2021 K5 GT-Line.From making the appointment, to checking in, to being kept in the know about how it was going on the car, to checking out, everyone at KIA of Muncie was professional, pleasant, and helpful.The facility was neat, clean with Coffee & bottled water, and a very comfortable waiting area with nice seating & TV. The mens restroom was very clean, and even had a baby changing station in it!The work on my car was done quickly, and no slobbered oil, or greasy hand prints on the exterior, under the hood, or in the interior.Check-out was quick & prices are very fair for the Central Indiana market.Thanks! I will return for future maintenance or repair needs.

Needed to set up a appointment to have some work performed on my 2015 SOUL, service tech was very friendly and knowledgeable and I got my appointment scheduled quickly.

First-time customer first time visitor! I am not I repeat I am not impressed at all with this facility and their business dealings. Service department is my contact with them. If I could give them zero Stars I would have give them zero Stars!

Standard dealership fair here. Went in for oil change. Came back with a $1500+ for brakes and rotors. Lol. No thanks. When it warms up Ill do it myself for a tenth of that cost, and probably faster...

Best customer service experience I have had