Miguel and Jeremy went above and beyond in our recent truck purchase! They were extremely polite and professional throughout the process. They had the best deal in the area for the truck we wanted and it had the lowest mileage! They were never pushy. Nothing like the typical car salesman. We highly recommend them for commercial truck purchases and self employed buyers. We would definitely buy from them again in the future.

Found the cargo van I wanted there. Miguel was my salesman. He was friendly,, funny and straight with me. The detailing job on the van was amazing. Best job Ive seen on used cars. Made my purchase even better. Thanks guys. Wife loves van.

The guys here are great! Hilarious and welcoming. Special thanks to Miguel that got me the deal I needed to add to my business fleet. 10/10

To all of you at CAR ONE, thank you very much for a great service, beautiful facility and such friendly people with quality equipment. Im very happy with my purchase and 100% will I be returning for another purchase in the near future. Thanks again for a quality product and service !!

Them guys was great. Mr Ray Ray got me hooked right up.Dont remember the other guys and ladies names. It was a well worth it atmosphere

Purchased a 2010 Ford Transit Connect. Looks to be a good vehicle, just had it 2 days so far. Folks at Car One were pleasant and professional transaction was quick and easy. got me on my way quickly. A little sticker shock on the price of the car. Cars are going at a premium and they had what I needed.

I would like to just say these guys was great the whole process did not even take very long like your usual Car Lot they treated me with much respect and I got a pretty good deal considering the way the economy is today thank you call one and you will be seeing me again

Chris at Car One was super helpful over the phone and in person. Friendly home environment at the lot/office. Everyone was friendly and professional. I drove away with a good deal.

I would highly recommend dealing with these guys. The vehicle was exactly as described in the post. They had no hesitation to let us take it to a mechanic of our choice to have it looked over. Will definitely look to them in the future and recommend them to others!

Can’t say enough about Car-one, my experience was everything you’d expect it to be, Straight forward, and easy. Flew in from out of town, they had a car waiting for me at the airport. Genuine, wholesome people work at Car-one, this is what car buying should be like every time. The vehicle was everything it was described to be. The only negative in relation to my experience was the long drive home, but I’d do it again. I am a customer for life. Thanks again to everyone at Car-one!!

Super nice guys. Helpful butter didnt make me feel pressured. They answered all my questions and even had a car fax ready. They was alittle pricey but still under the book value.. (barely). But its a business They need to make their money. Overall I would recommend them. Thanks Chris Ray. (Ray Ray)

Quick response, good deal, not a lot of wasted time. Good people. Would recommend to anyone.

I am thankful for Mr. Patterson and the Financial gentlemen in the back (his name slips my mind), for working with me. I came from out of town, with the assumption I have left no stone unturned. Mr. Patterson fixed the issue I was having with my bank home and placed me in a clean vehicle that drove wonderful back home, and yes I pushed the vehicle to see what it could hold. Every at Car One, thank you for your help and efforts and I will contact you again in the future.

We will be purchasing here again. Great service and very responsive people. We flew in that morning and they sent a driver to pick us up. They had us on our way in no time! Highly recommended.

Great service, hospitality, and sell quality vehicles! Offer the purchase of a lifetime warranty that’s unbeatable!

Miguel and Jeremy are great people To deal with. I definitely recommend them if you’re looking for a used vehicle!

We stopped in to check out a truck fully expecting to find out it couldn’t be done. We drove home in a beautiful Ram 2500.We have a very challenging credit situation with a lower middle range score and an unusual living situation which banks don’t like. I expects to see an 18% interest rate. The Car One team worked for hours to get me 9.9%. Oh and did I mention they gave me $2000 more than expected for my trade that I was upside down on?I walked in expecting a $750 to $900 a month payment and went home with $546. Go see these guys!

Everything was done is smooth and easy manner. Any questions I had about paper work was thoroughly explained. Car One just made my first buying experience great! I am very happy with my 2008 Sierra duramax!

They were friendly, courteous, an there for you, in need of wheels beneath your feet these are the people you need to meet. CAR ONE AUTO .... awesome!!!

I bought a 2015 1500. Silverado from Car One about a year ago. Everyone was very friendly and easy to work with. At the time I was not able to finance the truck through there process. My bank financed me with no problem at all. They even delivered the truck to my home it was a very goid transition. However, things showed up problematic after I drove the truck the first 100 miles the a/C had to be repaired along with a well needed tune-up. As they all say buy as is when you buy a used vehicle well you always take a risk, but for the money I spent on the truck considering it wasnt that old I was expecting something of better quality. I am finding out most of the trucks they sale seems to be previous works trucks in which are very worn. I feel as though they patch these trucks back together for a sale. I will say I am still driving the truck I bought from them but unfortunately if I could do it all over again I would have passed on this purchase. Whatever they did to the truck I bought when I test drove it no issues showed up but after I bought the truck and drove just a few mile issues started appearing. My front blinkers did not work to finding out there wasnt blinker lamps in the socket easy fix yes, but I had to replace breaks all the way around give it a complete tuneup very costly transmission fluid appeared as it had never been changed and it seems like I have transmission problems. Like I mentioned before yes when you buy a used vehicle you buy as is but for a vehicle less than at the time 6yrs old you would hope to get better quality for the simple fact of return buyers. Another thing they will not negotiate price at all whatever the sticker price is thats what you will pay if you buy from them. As far as my repeat business I will not be going back. I would rather pay a little more to get quality instead of buying cheap and by the time you money into repairs you would have came out better buying at a higher cost for quality. I know they buy these vehicles at car auctions at a low purchase price but then they mark the price up. Its a shame when one does wrong to others in this business word gets out and around bad word of mouth is very poor for good business.

Robbie was great. The financing department got me financed without trading my other vehicle in & got the payment I wanted. Great experience,

At Car One Chris Ray took very good care of my needs in getting the right vehicle. He was able to put me in a completely rust free, well maintained, and decent mileage 2005 GMC Sierra 2500. Unlike other dealerships Ive dealt with they were honest and upfront with the truck. Chris took pictures and video of the truck to insure their were no issues. At Car One they were able lock in financing with a very low interest rate that was significantly lower than my own credit union. I would highly refer to to anyone who asked. Their no hassel no haggle prices were on point as well.. The only thing I wish were different is that they had hats or shirts so I could promote them to everyone. Thanks again Chris and Car One.

Love this place!!!! Fantastic to work with...and great people. Always willing to do whatever it takes to make the customer completely satisfied!!!

Robbie was great. The financing department got me the payment I wanted. Great experience, saved thousands- highly recommend!

Great to do business with. The staff is friendly. They have a good selection.

Found a high mileage truck here last week for a decent price. Test drove it, checked it out, bought it. Quick and easy transaction. Received our title in the mail quickly. Truck is running well, even pulling our 27 camper.

I felt it beneficial to discuss my buying experience with Car One and offer insight and guidance for any used vehicle purchase. I bought a Lexus LX470 approx 6 weeks ago. Because the vehicle honeymoon is over, I will give an honest appraisal of what worked and what didn’t on the experience. This comment is organized around the dealership, the vehicle and lastly, my recommendations for you.It’s my kind of car buying experience and here are the reasons why: There’s no fluff. You won’t find a cappuccino machine, a children’s playroom or a salesperson in a suit. You WILL find a rather friendly cat walking around and you’ll see guys trying to make a living. That’s about it. I’m reasonably informed when I go to look at a vehicle and I really just want the salespeople to stay out of my way while I shop. Miguel gave me precisely the right amount of freedom and attention and served up just enough banter to keep me interested. I was encouraged to take the vehicle on multiple test drives, take it to a mechanic, and also show it to my family members who were really the ones the vehicle was for in the first place.So, the sales process gave me exactly what I needed. The signing of the paperwork was straightforward and I received my tags without issue. In fact, the girls in the office were polite, courteous, and followed through with diligence. What more can one ask for?The vehicle was 19 yrs old with a quarter-of-a-million miles! So, I had perspective! My dad used to tell me that every used car purchase needed the proverbial 1000 bucks spent on it after you bought it. Well, that was the 80’s so we gotta adjust for inflation and declare that there’s probably an easy $2200.00 that can be spent after you bring your new (old baby) home! This is truth. My audio system lasted for 24 hours. My windshield lasted for one week! Remember that bad ice storm? Well, I’m happy to report that my heater works well because the combination of heat and cold and the weight of ice—that chip became a 40in crack! Safelite took care of all that! I spent some money to find everything that was wrong with the vehicle and here is what I discovered: timing belt, steering rack, suspension, wheel bearings are the must-dos. If I consider the price paid for the vehicle, the proverbial expenses, and the idea of what ANY 19 yr old vehicle is gonna need, I am happy and my expectations were met. Here are my recommendations for you.Invest 1-2% of a vehicle’s purchase price into a mechanical inspection. Hackett Bros., CS Automotive, or Accurate Automotive are all good local choices. If you look at the negative comments written about the dealership, most could be avoided with a proper pre-purchase inspection. These guys encourage it and I respect them for that. No consumer wants to spend money unnecessarily but if you don’t have the money for an independent pre-purchase inspection, you don’t have money for a car purchase. Car One is a “for profit” company, no doubt about it but there’s no bs either. I didn’t pay ambiguous fees like documentation, vehicle prep, vehicle delivery, or feline companionship. There was the agreed price, the tax, and that’s it. That works for me and I bet it would work for you too.In closing, find a good vehicle you are passionate about, get informed, INVEST IN AN INDEPENDENT PRE-PURCHASE INSPECTION and when you’ve decided it’s the right one, go for it! Car One earned my business and I would buy from them again.

Nice people felt like they tried they best to help me!!!!

Got in contact with them on Friday night and by Monday I was driving a new truck. Smooth experience

Bought a 2014 Silverado with 116,000 miles transmission went out 6 months later and engine blew up 2 months ago.

There are not many dealers left out there like these guys! My experience was worth writing a review. My salesman, Spuds, was so easy to work with, they gave me a fair trade in for my car too. And not to mention, the asking price was affordable for the truck I bought. Financing made simple, these guys make it easy to be a fan. Don’t hesitate to purchase here! Bill

I bought a truck. Miguel was very helpful. They were reasonable and made the process pretty easy.

Bought a 97 Dodge 3500 from them about 2 months ago, and it was a great experience. Easy process from the time of test driving to signing the paperwork. Would recommend

My experience here was good. The information provided was accurate and Spuds was helpful and easy to work with. I was in and out in about an hour which included the test drive. I am happy with my purchase and have no complaints about my experience.

They sold my son a car that was totally rusted on the frame. Had a antifreeze leak,they put some stop leak in it and it worked for about 100 miles. Dealing with that now. Had to replace the fuel pump ($300 ) the first week. Be sure you crawl underneath and look. After we get the antifreeze leak fixed, we need to replace and weld some frame parts.

The staff was very helpful, nice and a pleasure to do business with; went above and beyond even before they knew we were seriously looking. If only other car dealerships behaved as wonderfully! I cant say enough to Express my gratitude!

I bought my 2005 Ford F-350 from them two years ago for 14,880 with 190000 miles on it. It now has 220000 miles on the truck. Tried to take it back to them and trade it in because I’ve had nothing but problems with the truck. They told me that they could only give me 5000 for it. How are you going to sale a truck for 14,880 and then two years later tell the person that bought it that they have a pos and it’s only worth 5000. The truck looks better then when I bought it. I’ve put different wheels and tires and tinned the windows put a turbo ipr sensor and new batteries in it. If I was you I wouldn’t go down there and buy anything from these guys. I don’t know how they sleep at night knowing that they Screw people over left and right

All good. Who wants to know? Met the boys.

I submitted an application for credit here 2 weeks ago...Was contacted by someone by the name of Josh the following day and was told I would have an answer after the weekend. No one contacted me.The following Monday I called and asked about the status of my application. I was told someone would look into and call back. No one contacted me.I called back the following day and was asked to provide all of the application information all over again for myself and my co-applicant. I was than told I would be getting a call back once they heard from the lender. Yet again, no one contacted me.Over the next week I called several times to check the status of my application, each time being told I would be called back with an answer. I have now waited nearly 2 weeks and still have not once received a call from this dealership, the only communication between us has been initiated by me each and every time.Fortunately I was approved at several other dealerships and have moved forward with one of them...No customer should have to fight for service by a business, and no business should allow a customer to be dismissed or ignored like this. I am only glad that i DIDNT choose to move forward with this dealership, i can only imagine how unresponsive they would become after already having my money.

Worst customer service, rude, wont answer questions about anything and doesn’t care whether you get your title or not. And I’m not one to leave bad reviews but this is unacceptable!! I’ve waited well over 2 months for this title. Please choose somewhere else if you’re looking for good used cars!

Awesome place to buy a truck!

Overall a good experience. I seen the car that I was interested in and came into the dealership to test drive the vehicle. Mr. Josh greeted me and gave me the keys to test drive the car. After the initial test drive and inspection I noticed that the car required a brake job and some minor suspension work. Mr. Josh informed me he would have it looked at. A week later I got a call stating the brakes had been replaced and a strut on the back. Test drove again and everything for the most part was ok (needed some suspension bushings but that is already getting fixed for $100.00)Price was fair. About average with the local market but the dealership did have about $600.00 of services done on it.Got the extended warranty (3 years/36K miles) bumper-to-bumper cheaper at the dealership than the 5 other companies I got quotes from.I had my financing before coming to the dealership but Ms. Heather was very nice and was able to make the process fast and easy.Overall a good experience. Small dealership that keeps things simple and fair.

Whoever that Sara girl is, is tripping something hard, this place has been absolutely phenomenal and flexible with me and my family especially with me Im the military and in so many schools. Heather has been helpful in every way imaginable. Very pleasant to work with. Would recommend this place to others

My husband bought his 2002 f350 from there a month ago and they are fantastic and everyone we talked to was so nice. Even everyone at the bank we financed through were super nice! They helped us get approved when no one else would. We will be back! :)

Bought a Dodge Ram 2500 here and was never offered a extended warranty until I took it back about 30 days later for a tick in the engine. Talked to Dave and the first response was the owner says he would pay half of the cost for repair, said to bring the truck back on the following Monday.Went back on Monday and talked to the owner and he says that he cant hear the tick and that I should just drive it. After driving it around behind their building so he could hear the tick he then offers to sell me a extended warranty at cost or let his mechanic check it out. Upon leaving on said Monday I thought we had an agreement that he would have it repaired. Then eight days later they call and say their mechanic says the engine is bad and said the cost of a new one is $3600.00 and the owner offered to pay the labor for installation. What a stand up guy and business owner! Wouldnt recommend anyone purchasing a vehicle from this guy!

Greedy and shady. Will not go there again.

Customer service while going through the buying process was fantastic. Unfortunately not even 3 months after purchasing our truck it broke down and needs an entire engine rebuild. We were sold a lemon and Car One wiped their hands of it. Customer service since was horrendous.

I have never before wrote a negative review for anybody to see but hopefully this one will protect someone from buying a lemon here. Purchased a Utility Truck from here February 23rd 2016. I thought I was getting a good deal because they said they wanted to work with me to earn my business. Drove it and only found a few minor issues during my test drive. After I got it back to Chattanooga and tried to go through emissions I found out that the Check Engine light had been *tampered* with so that it would not come on. It did not pass emissions which has kept me from registering and getting tags on the truck. Found out that the truck had a total of 25 codes between the OBD II & Ford Computer when I dropped it off at the repair shop. I have dropped 3,400 dollars into the truck after its purchase and it still did not pass emissions. It is back to the Automotive shop on Monday. Word of advice when purchasing a car from Car One or anywhere else. Have them run it through emissions for you or take it while your on the test drive. Learning my lesson the hard way. Will not be returning or recommending any business to Car One.

I saw the ad for a truck on Craigslist and started looking at their other vehicles and found one right in my price range that met all of my requirements! They helped me get financed and I was out the door in a few hours with what I was assured was a bulletproofed, low mileage truck. Now thats its been off the lot, within 6 weeks Ive got two major issues and the repairs are worth more than the trucks value. These issues would not have occurred if it had been bulletproofed as promised at the time of purchase. I knew I was taking a chance at a used lot and will never consider their vehicles again. They took advantage of me and lied and were very rude any time I tried to get more information about the truck.Update: In 8 months the truck has been in the shop more than its been on the road and I have spent $7,000 out of pocket. I got a third party Warranty through a company they forced on me and while they have covered almost $10,000 in repairs, their customer service is horrendous and not a service at all. They deny repairs they claim to cover on their policy and just transfer you around until you get a voice mail of someone that will never return your call. Car One and Cars Protection Plus have been the biggest nightmares Ive ever experienced. Almost weekly I have to make the decision whether to pay for repairs on my truck to get to work or pay rent so I have a place to park this truck at night. Ive made 5 payments on my truck while it was in the shop and the rest of my bills have incurred late fees.

I have purchased several vehicles from Car One. Each experience has been done with me and my family in Mind. Sales staff and finance team were top notch. explaining everything to us in laments terms. I would recommend them again and again.

I am the owner of a service company that has been in business for more than ten years. Ask for Josh the sales person to send deal sheet at 9:45 am this morning with the dealers best deal to our credit union where we do business. Agreed on the purchase of a truck, bank sent copy of check and dealer agreed to hold. On my way to pick it up the truck they called stating that they sold vehicle to someone with cash money. This dealer is not trustworthy. Josh, Heather and the owner were all apart of this unfair deal. I believe someone wanted more money in their pocket at my expense. I was driving from south of Knoxville TN to pick of this truck. Im a big supporter of MTSU and I am in the area often. I know lots of people in the area and I will not recommend this business to anyone.

I just want to say that my experience at CarOne was amazing! They helped me find the truck Ive been searching for. Also they got me financed with no problems. The process was quick and simple. I would recommend this company to anyone looking to purchase a vehicle!

Great place to purchase a vehicle very friendly and helpful staff

I recently purchased a F-250 David was the salesman & I must say that they beat the price of any other F-250 truck that I have looked at. David was very informative & answered every question that I had. David delivers an incredible service & gives a very pleasant experience. I will definitely recommend Car One to family & friends.

Not willing to negotiate on price at all. Be prepared to pay exactly what they have on the windshield

The entire experience has been easy, stress-free, and fun. Everyone we have dealt with has been helpful, responsive, and very kind.

I had a great experience. Helpful but not forceful.

Miguel was a great salesman. He was kind and very helpful.

The best person Ive worked with when buying a truck!

They sell overpriced JUNK and are extremely non responsive. Be better off walking than going here as you will prob end up walking anyways......

I really appreciated the no pressie, and the willingness to make a deal to get the deal made no hassle. Everyone was great!

Excellent service. Good people to work with.

Please do not purchase a car here. Not only are the cars questionable, the customer service is the worst I have ever encountered. Heather was rude, condescending, and unhelpful. The owner (who gives the business 5 star reviews on social media and Google) was present in the office when we requested to speak to him, but did not speak with us until we were already leaving. He told us to leave as we were walking out the door.We were asked to come in to discuss potentially returning the car (& we were asked to bring the car in even though it is barely drivable at this time -- overheating and antifeeeze boiling) but that was a disingenuous invitation.Please do not patronize this business. Financing may be easy and they may appear nice, but that is the nature of their business. Once the car is off the lot, the tone changes.And never trust a business that deletes its negative reviews on social media while having owners and employees post positive reviews...

I was interested in a vehicle priced around $13.7k. They tried to charge me $17k+ for that same vehicle even after putting down almost an $8k down payment @ $450 per month. What a waste of time! Sorry I wasnt born yesterday!

David was polite, courtious, very helpful and not pushy. He had a very honest approach and that was appreciated.

We just bought second truck from these great people at Car One! Very easy to work with and great customer service!

Just got a truck from car one. The customer service is great. If youre ever looking for a truck or car this is the place to come.

Spuds was truly great to work with and very helpful and not pushy which I always have dreaded. Thank you, Spuds!

People very nice and they got 5 stars.

Everything was good. Customer service was very good.

Everyone was really nice and considerate. Thank you.

So I just left CARONE and Wow.....My husband and I just bought a Chevy Silverado crew cab....the price was amazing. It was so easy! They got me financed when we werent sure we could. The crew there really helped us out and were so friendly. We recommend you stop by Carone. Josh and Dave really know what they are doing!!

5 Star great service great employees to work with.

Very good im hapy

Car 1 has some of the nicest vehicles Ive seen in murfreesboro....I just purchased a 2003 chevy from them with a great interest rate...hassle free and friendly service. Thanks car 1

Got a new truck for a good price.

Justin.. thanks you make it happen

Car One sold us a 2010 Subaru Forester with a clean title and clean carfax report. The salesman referenced the carfax report when selling us the car and told us he had personally been driving the car back and forth from work, and that it ran really well. DONT TRUST CARFAX. Please take a licensed mechanic with you any time you purchase a vehicle. We bought the car as-is, no warranty. The first substantial trip we made, the transmission started clunking. We took it to our trusted mechanic, who told us that someone had cleaned the engine up well, but there was clear evidence the car had been completely submerged underwater. He said there was 20 years of rust in places that are not normal places for a car to rust. He also found silt under the hood. We tried to work with Car One, hoping that they were also unaware of the problem, especially since they had relied on the CarFax report. The salesman told us that even though Car One normally tries to do the right thing, they were unwilling to work with us because my husband lost his temper over the phone (he did not curse by the way-- just used a sarcastic tone). He stated that we had been cut off. When I confronted him about the dishonesty, he said they sell cars for cheap, as-is, with no warranty, and that is the risk we took. However, we did not buy the car for cheap. We bought the car for $8,500, which is above the blue book value of $7,972. We were willing to pay above blue book value because the CarFax report indicated the car was worth that, and because we knew that Subaru is normally a reliable car.

Bought a Lemon from these clowns..... took forever to get the title, and before I ever got the title and two weeks after purchase I had to put a brand new transmission in it. Took it to my mechanic and it ran numerous codes. Please please please DO NOT buy a car from Car One you will be very sorry if you do!!!

Very helpful, pleasant experience.

Dishonest, corrupt, dirty used car salesmen. They wait until the vehicle is nearly paid for and sell the loan to a bank that is nearly impossible to contact or pay. Dont buy anything here, unless you want to unexpectedly meet the repo man. Would give it 0 stars if possible.

Very good people.

Miguel was a pleasure to work with.

Easy to deal with.

Bought an 03 f250 from them back in march. 2 months later I am sinking close to 8000 in the engine.

Good selection of trucks.

I bought a f250 an after 2 months I have had to change thermostat ballpoint an have now seen a leak in radiator was told they checked truck for everything dont see how all that was missed.and a day after I posted this have to add coolant jug cracked leaking another expensive repair

Great food and service

Good service...

Called the dealership and asked them to hold a vehicle for me they agreed. 45 minutes later I arrived to find the salesman selling the truck to someone else. Blatant liars!Zero stars!

Great quality of trucks

Great People.

Used cars are not good quality.

I work here

Because if it is of quality for people