Staff are excellent and always helpful. I have had Jessica create some graphic design advertising items. She has done an excellent job and has went above and beyond what I expected. I would highly recommend.
I believe often times when we get good service we don’t thank them enough. This UPS store has been a life savor. Today I got there right around closing time and Matt ran over to help me. When he turned around I think he had on a cape. It said UP…… no S. I was confused but then I realized that’s part of the 3469 uniform. They always come to the rescue in style.
I usually always shipped from the USPS but I had to ups the package that was bought from me on a selling site. The lady that helped me was so awesome!! She walked me through things and packed it up so it would get there in good condition!This store is awesome!! Thank you and I from now on will be shipping with this store!!!
Great Staff!!! They are part of the Community.
I cant say enough about this UPS Store. I was in the middle of a renovation and needed a window for our bathroom. All of the window companies are at least a 10 week lead time to get any windows. I was able to find someone who had one, except they were in Michigan, and I am in Illinois. The person I was getting the window from couldnt leave the house, so they couldnt ship it to me. This store owner went out of his way to pick up the window from the sellers home, bring it back to his store, then package it up and shipped it to me. Now we will be able to finish our bathroom remodel. I cant tell you how grateful I am for the kindness, thoughtfulness, and professionalism that this UPS Store provided me. This is the way a local business should be run. Thank you so much!!
I had great service friendly and attentive to my needs and offered suggestions.
Brian and his team are absolutely wonderful to work with. Always pleasant, even when theyre super busy and theyre being pulled in a million directions! They consistently go above and beyond to provide stellar customer service. Keep up the great work, #3469!
The staff here has helped me with copying and shipping needs for years! I simply adore the run entire team!
The two women there were helpful and empathetic with my urgent need to mail a letter. They made my experience great and were quick and polite with all customers in the store.
The entire staff is ALWAYS attentive and helps quickly and efficiently. I often email documents for printing and they are readily available well before the time I request.Last week Matt, went above and beyond for me when I was in a time crunch and the weather was bad.Always so appreciative of great customer service and this business knocks it out of the park.
I have an elderly client who lives about five miles south of this store who needed to get documents notarized and returned to me on a holiday when the banks were closed. Also, with the wind chill factor, the temperature was -12 degrees. Being in Denver, Colorado, I called the store and was helped by Matthew, who for a very reasonable fee, was able to print the necessary documents, travel to their home, notarize the documents, email copies to both my client and myself, and mail me the originals. All of this took only a very short time. Both my client and I are thrilled not only with the convenience of this service, but with Matthew himself. He was professional, prepared, helpful and a delight to work with. When Matthew told me he would take care of it, he meant it. His word is good. I would recommend this stores services to anyone.
The entire staff at this location is great! Always very courteous and helpful with my packaging and faxing needs!😊
The UPS Store on Henry went over and beyond expectations helping me put together a senior band book within a week and a half. The graphics designer put together a format which was amazing and the staff pulled the whole book together. I loved the finished product. Definitely will use them again.
I arrived at the store 1 minute past closing time and really needed to get a package sent for my company. I started to walk back to my car feeling defeated, when one of the employees came to the door. I turned around and they were so nice to take my package and took it with a smile. So thankful to have a friendly neighborhood store to do my shipping business with.
The staff here do a fantastic job providing excellent customer service. Both Jess and Michelle (sp) went above and beyond to help create a poster for a professional conference. The poster turned out exactly how I wanted it to, and for the right price. I would highly recommend this location to anyone.
The group there are very helpful.Doing what an office would do.Everyone always offers to help.I appreciate there work.So I don’t have to get office space....Which saves me a ton.Thank you guys 😊
I had some thing to be delivered overnight and would be Saturday didnt show up no time that it would be delivered on monday it said check back for a times.
Outstanding service from a knowledgeable team. Always there to help out with the various packages I need delivered, and suggestions that often times end up saving $. Owner operators are a valuable resource to this community. Great Job UPS store!
Always been helpful to me and very polite to me. Theyve helped with many thibgs that I never thought they did here. Its awesome and I will return here when I need help.
They do a great job,
They really know what theyre doing. In and out quickly, couldnt ask for more.
Every time I’ve gone to this store, the staff are friendly and professional and make it very easy to do shipping.
These people certainly know what they’re doing, and they’re quick at it too. They took care of everything I needed done. I’ll go back for sure.
UPS online shipping quote system is incredibly inaccurate and this UPS store will not honor the quote you received online. The prices for boxes and tape is outrageous. Wasted my time and money. Save your money and ship with another carrier.
Outstanding service. Very nice staff
This place is where you go if you want to get robbed to send a package. These stores are not owned by UPS they are franchises and Mark up packing and shipping rates. Do yourself a favor and ship directly by going to UPS on Roberts St.
They do a great job with my printing!
The owner is extremely rude and unprofessional. The store is unorganized and a complete disaster zone. The services they offer are subpar.
Great customer service!
Pricy but there when you need them.
Very helpful