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Jumptronics Phone Rescue
125 E State Hwy 152, Mustang, OK 73064, United States
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Jumptronics Phone Rescue
Comments
Ti
Review №1

Friendly people and quick service!

Ph
Review №2

These guys are awesome. Always very friendly and knowledgeable. Have great prices and work fast. Used them many times for different issues and it’s always been a great experience.

Ph
Review №3

Fast effective transfer data from old to new

Ja
Review №4

Cheap reliable service

Jo
Review №5

Great job replacing my husband and my iPhone screens. They were friendly and timely. I would not recommend purchasing the tempered glass from here though. I literally picked up my husbands phone sat it in the middle of the seat next to me and drove home when I handed him the phone the tempered glass had cracked. We took it back when we picked up my phone an hour or so later and they replaced it but tried to charge us another $20. A week later with no drops I noticed there is a crack across the tempered glass. I will eventually replace it but from another company/brand. Idk what brand tempered glass they use but it doesn’t seem efficient enough for $20 a pop.

La
Review №6

They ROCK!! Needed a battery replaced on my S8 Active. Battery was ordered and replaced with minimal downtime.

Je
Review №7

I have been in the store twice. The first time the front desk service was good, but the second time the guy I dealt with was incredibly nice and I really appreciated his customer service. I had a couple of issues with my screen the first time and they got back with me in a prompt time and offered me a replacement! Thank you guys!

Be
Review №8

I took my cracked iPhone and had my screen replaced. Completed before the hour. Friendly fast and efficient service. Would go back and recommend.

Ju
Review №9

Awesome store... Awesome people.. check this place out if you have an iPhone with a broke screen. Check this place out if your looking to buy an iPhone(or Android) and in a store at a decent price.

Ad
Review №10

Too pricey

Ty
Review №11

I regularly bring all my electronics to Jumptronics, and wow, they never fail to let me down! I brought my phone in recently, they gave me a sweet and easy flat rate at first, and when I was looking to buy a case for some extra protection, they gave me a huge discount on a brand new case and tempered glass, I bought them both together at the same price for one of only one of those items at a carrier retailer. Amazing group of guys, amazing prices. Cant beat it!

Ja
Review №12

Took 2 phones there recently. Did a great job repairing my Samsung S8s.

Sh
Review №13

Was having issues with my phone that I was having no luck fixing myself. Walked in the door, hand them my phone and it was fixed in less than 5 minutes!! Great store, quick service and very happy customer!

Sa
Review №14

Took a water damaged iPhone in to see if anything could be done. The phone was working but the camera was messed up. After diagnosis, there just wasn’t anything that they could do BUT, the service and expertise was impeccable. They didn’t even charge us for the diagnosis either! The phone couldn’t be fixed, at no fault of theirs, but I felt like we were in very good hands anyways. Super quick service as well. We’ll definitely be back if the need arises!

De
Review №15

These people are great! Ive been in several times and if theres a problem, they diagnose and fix it quickly. They are really reasonable and dont try to get the most out of you that they can. Theyve actually fixed my phone by just tweaking something or other and then just handed it back to me - no charge - so Im happy to pay them when they really find something wrong. I highly recommend them!

st
Review №16

Weve used jumptronics mustang a few times now. They are professional, courteous and fair.. we will definitely use them in the future!

Jo
Review №17

Best phone repair service on the Planet! Took my phone to another repair shop and was told my phone could not be fixed but they could sell me a used one for $300. I said I would check around and get back with them. Took it to Jumptronics and they repaired it the same day and cost me $75. These guys are the BEST at what they do and they do it with panache! I am a customer for life.

Ph
Review №18

Fixed my wife’s Apple Watch an helped me pick out new phone. They were very helpful. thanks guys

za
Review №19

Great customer service! They cleaned out my earphone port that I had probably been packing tighter and tighter with the lint Id been trying to extract for weeks. Plus! The bearded gent really know his fantasy literature 😃 highly recommend

Ge
Review №20

Incredibly helpful and caring staff. They honor their word. My family only trusts Jumptronics for screen repairs. I cannot say enough good about this company. They even have a kids corner so the little ones can play while the caregiver/parent talks with an associate. Also, they will enteract with the kiddo and make them laugh!!! They take your phone, you can go across to Target, Chikfila, or Lowe’s, maybe even Kohl’s. But you get to spend time doing errands rather than waiting around for your phone or tablet to be fixed. They give accurate waiting times as well. If they say one hour, in my experience, one hour later I was good to go. I highly recommend this outfit for any type of cell or tablet repairs.

Ry
Review №21

Great service and not pushy. Been to places they try and sell you things you don’t need, these guys just take care of the customer. Will definitely go back should the need arise.

Sh
Review №22

Love this place super nice guy changed out my iphone screen glass and he put on my new phone case as a courtesy!!! He did it right away!!! This is the place to go in Mustang!!! Thanks so much I greatly appreciate all your help!!!!

Or
Review №23

Man, they absolutely went above and beyond. I havent experienced customer service like this in some time. Come here for all your needs!

Ro
Review №24

Absolute best repair shop in the state! Their customer service is above and beyond what I’ve experienced anywhere. They fixed my device in under 20min, they are a must!

Vi
Review №25

I have been to Jumptronics 3 times. Once in Yukon. Was happy to see one open in Mustang. These guys are professionals, smart, and they surely know their job! They make for happy customers :)

Mi
Review №26

Great service. I couldnt be more pleased with Jumptronics. They extracted my sim card and sd card that I foolishly stuffed in without the carrier. No damage to the cards or the phone.

Ni
Review №27

Horrible on keeping there refund word... My boy friend in I took our phones a Lg stylo 4 & a galaxy 7 prime both the screens needed replaced. I got my phone out first literally not even a week later I was walking my dog n my screen fell off and without realizing it until stepping on it totally breaking it, Well I brought it up there before the month to get refunded as the Guarantee says. I had to wait for them to speak to the Mgr in witch said to only refund me 1/2 of my money back. I felt very unpleased at the matter cause I had already sent $ on a new phone. It don’t stop there cause my boyfriend went in got his phone from there had it 2 days n the bottom of the screen started lifting Needless to say we had moved from Mustang all the way to Guthrie we can’t just hop up and go over there because it was loose so of course he continued to use the phone which gets caught on things because it’s loose and it starts to break because it’s flimsy and brittle it’s a screen needless to say today when we called to get the phone back that they said that they’ve done everything they could They went above and beyond trying to help us which is a lie, and they said we said that about all three phones we only brought in two. And clearly it must be the same person you’ve done them for both of them to happen like that and that they were not going to refund him his money that he had to pay the full price to get it fixed by them it is $130 went 2 days without a phone witch might I add is his Business phone, in being he is a Plumber if he does not have his phone he cnt get business, no business no money. This company is not about Customer service or keeping there Guarantee policy I do not recommend and I will never return neither will he

Ro
Review №28

My daughter broke off part of the charger inside her iPad. We took it in andbnot even a minute later they had it fixed and we were out the door!! Awesome! Thank you so much guys!

OL
Review №29

Best repair business around the Metro area! Firefighter owned, very trustworthy place! Love these guys, dont look any further if you need and IPhone or iPad fixed!

Sh
Review №30

Jumptronics has been a huge help to me on more than one occasion. They’ve repaired cracked screens, and many other issues my family has had with our phones. They are always very friendly and have very fair rates! Thanks Jumptronics!!

Je
Review №31

They fixed my brothers broken screen, no problem. They are fast and very competitively priced! Go to them with all your electronic repair needs!!

Ky
Review №32

Had a great experience! We used them for the first time and everything was done right and neat.

Ma
Review №33

Very pleased with the service Tim got me all fixed up on the promised time.

Sa
Review №34

Jumptronics has helped our family so many times. From water damage to battery problems to phone accessories... they take care of it all and do a great job! So pleased with this company!

Lu
Review №35

Awesome job fixing my screen, best place I’ve used. I will continue to use them!

Pa
Review №36

Gotta say I am extremely disappointed in my experience my note 4 was with them for a solid week. From what I was told it even went to both locations and not fixed. The communication was horrible they never contacted me unless I called them first. There only saving grace was I was not charged for anything. Ill be honest I had really high hopes but was severly let down.

Ni
Review №37

Had them replace my iPhone screen they got me in and out super fast and was the best price of anyone around!

Ka
Review №38

I have used this place a couple times before. They have always been reasonable and were able to fix both of my phones.

Lu
Review №39

My niece, when she was younger, bout a year ago...lol, was very hard on her phone, when the iPhone 6 came out she had top of the line, however, she broke it within the first month. And even though they were new, you guys fixed it! After like a million places we had been other than sending a claim to at&t, which would have cost at least a couple of hundred.

Ri
Review №40

Very knowledgeable and friendly! This is my new go to place for phone repair. They reset an iPhone that wouldnt go into recovery mode to restore

Aa
Review №41

They are very nice and helpful with every question I had asked.

Mi
Review №42

Great group of fellas with the best quality pricing Ive found for cell repairs and they offer warranty on their service.

Da
Review №43

Service is wonderful! Fast, friendly, very helpful. Will do business here again.

Ka
Review №44

I purchased 2 iPhone 6s Plus from Jumptronics in Mustang. I had been looking around at multiple places and was trying to find the best price. I called them and spoke with the owner. He had both phones that we wanted. Although they were a lot more pricey he told me that they come with a 6 month warranty and he also added the tempered screen protector since I was buying 2. So I went up there and purchased the phones from the owner. They both had to be unlocked which was fine and understandable. The phone I had purchased couldn’t be unlocked or something so the owner went out of his way and found me another one that could be unlocked. This was about day 2 or 3 after I had already paid for them(over $800 for both phones) since I had waited he got me 128 gb phone even though I paid for a 32 gb phone. I was so happy.. and thought so highly of the company for doing this. Even though we still had not got the other phone that was already paid for yet. The owner did give us a loaner phone to use until that one was finished being unlocked. A WEEK later we finally got the phone. I went and picked it up from an employee who worked there which was not very nice at all. The phone had dings on the back and the side of the phone. I said something about it and he pretty much told me this was it. And that’s that. Frustrated that one I had already waited a week for the phone that we paid so much for but then I get it and it’s scratched and dinged up. I leave though. Go home give it to my husband. The next day he noticed that the screen would not flip when watching a video or pictures. So I called a couple days later around 4:50 pm. No One answered and so I left a message and told them what was going on in the voicemail. I never received a call back. About a week and half later my husband dropped he phone and cracked the screen. So I took it up there the following day and paid for a new screen. I also told them that I had called about the screen rotating. They said they would take a look at it when they were replacing the screen. I said ok thanks and left. I then get a call before I pick it up and they tell me “the screen isn’t working because it’s been wet.” I tell them we have not had the phone for no more than a month maybe less and my husband hasn’t had it in any water. So the employee rudely tells me “well I’m telling you it’s been wet and we check the phones for that before they are givin to you.” I told him this hasn’t even worked from day 1. We haven’t had it in any water at all and if it was we would have just stated that and paid for it to be fixed just like the screen but it hasn’t worked since day 1. So then the employee rudely again says “what day did you call and time and can you show me where you called, I have the phone service on the other line because we don’t see where you called.” Pretty much accusing me of lying about calling. I look in my log but it only goes back 4 days. So I could not physically show them. But I knew what time and day I called and told them that. He then tells me I can come pick up the phone after being very rude. I go pick up the phone and another employee came up front. He told me there was rust all in the phone and that’s why the screen won’t flip and that we would have to pay to get it fixed even though the phone that we paid so much for supposedly comes with insurance if something malfunctions with the phone and it’s not the operator who caused the problem. I explain to him again it’s been like that from day 1

Gi
Review №45

Fixed our play station fast. Great service.

Fa
Review №46

If they tell you Will fix it then they will because it was hard for them to get my screen off because it was replaced buy a different company and was hard for them to get it off. I cant blame them it took like 6 hours to fix because it was hard to take off. They are very friendly. I do recommend to everyone who has a broken screen.

Ku
Review №47

Repaired an iPhone screen and installed Cell Helmet liquid glass on a new phone. Very happy with the products and customer service provided.

St
Review №48

Super friendly fixed my issue quickly and no charge!!!

Ed
Review №49

Fixed my battery without issue. Nice guys.

Jo
Review №50

Luke was very professional and helpful. We will be back.

La
Review №51

My phone was frozen for 2 days and couldnt do anything so I brought my phone in and they took a couple minutes and had my phone working again. Didnt charge me a dime! If I have any issues with my phones again Ill be bringing them my business!

el
Review №52

These guys are amazing always polite fast and very reasonable pricing to fix your phones or tablets

Na
Review №53

I have used them twice to repair a broken screen and received quality work and professional customer service both times. Would definitely recommend for any phone needs a person may have.

Be
Review №54

Excellent business and very professional as well as great prices -Ben Lozada

Ga
Review №55

Most amazing customer service! Always willing to help!

M
Review №56

My phone got shot with a .40. They couldnt fix it!

As
Review №57

Quick and friendly service! Great local solution!

mi
Review №58

Very knowledgeable, fast,friendly service at a reasonable price.

Ta
Review №59

Super friendly and fast quality service

Jo
Review №60

Just the best place to buy a phone! They even offer a warranty with their phones!

Sa
Review №61

I have had to use them twice. They were very helpful & quick.

Lu
Review №62

So knowledgeable, so helpful!

Mi
Review №63

Great experience, nice guys! Highly recommend!

Ci
Review №64

They fr done a good job !

Bl
Review №65

Unwilling to help me. Didnt discuss price or anything. Just said Oh yeah I dont know what type of screw you need so...

Ja
Review №66

Super friendly and very helpful!

Al
Review №67

Quick and excellent service!

ta
Review №68

Super friendly!

Br
Review №69

Fast, affordable, and trustworthy!

al
Review №70

Niebes first day in Oklahoma City

Information
19 Photos
70 Comments
4.7 Rating
  • Address:125 E State Hwy 152, Mustang, OK 73064, United States
  • Site:https://jumptronics.net/locations/mustang/
  • Phone:+1 405-421-9344
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Electronics repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–4PM
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