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Verizon Authorized Retailer — Cellular Sales
318 E State Hwy 152, Mustang, OK 73064, United States
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Verizon Authorized Retailer — Cellular Sales
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Do
Review №1

Always helpful. Bought my phone there, revisit for help with new phonequestions and/or issues. Staff knows their stuff and quickly effects a fix.You cant go wrong by visiting here for purchase or help.

St
Review №2

SCAMMERS DO NOT GO HERE!! Not an actual authorized dealer! Scammed my friend out of a package deal two phone cases a bad plan and a “free” upgrade that wasn’t actually free. When she contacted them they got defensive!!!

Da
Review №3

Great service and they answered all of my questions. I was even able to grab a bite to eat at McDonalds across the street while they transferred all of my data to my sick new iPhone13 Pro!

Ge
Review №4

Stopped in and upgraded phones for my wife and me. Kenny helped us and explained everything we needed to know to understand the best phone and promotions for each of us. Great experience and will continue to do business here for all of my familys phones.

Je
Review №5

Rynre gosnell at the mustang Verizon was amazing and nothing short of a hero . We spent 3 days with various reps on the phone and in store and no on one could help us. We walk in to the store in mustang and not only did he remember us but he was able to help us in less than 30 minutes !!!!!!!this guy went the extra mile and is an exceptional employee. Great customer service Ryne!!!! He should get a bonus for this . I’m not kidding !

Ma
Review №6

Needed new phones... Easy peasey

Ca
Review №7

The guy that waited on me today was the best I have had at this store friendly and helpful wish ur company had more like him

JT
Review №8

Theyre calling you close to your upgrade on your phone to try to sell you a new one now. Scummy business.

Ke
Review №9

Great experience at the Verizon store this week. Have put off making the change for a long time but from the time I walked in Vinny was helpful, insightful and provided me with the help I needed to pull the trigger on the change!

Do
Review №10

Cell phones? ...they have them. Customer service needs work...

Ju
Review №11

Sam is amazing and helped me so much over the phone. I’m going in specifically to talk to him because of how professional and helpful he was even tho I was upset. 10/10 service, definitely deserves a raise.

Ro
Review №12

Ryan fixed my problem with my old phone . He told me I could upgrade so he showed me some phones and I bought I LG Wing. Love the phone and loved the great customer service.

Si
Review №13

Ryen provided excellent service was very detailed orientated.

da
Review №14

Was quick and very courteous. Fixed my phone after I was trying to fix it all day . Thank G of for you guys!!!!

Mi
Review №15

Store was great. Great service. Also it was great to work with Veterans. They really took care of me and Im glad to know Verizon takes care of them

MO
Review №16

Mark G. is great! He was very knowledgeable and helpful with our upgrade. Even told us about a discount we were missing out on being in healthcare.

Jo
Review №17

Ryne at Verizon killed it. Very satisfied customer!

An
Review №18

Josh Fortune did not follow through with a rebate he sold to us. We were told he would put it in the system the next day, since it was late when we left. We were told it would take awhile to get which is why we are just now finding out that he actually did not put it in. Kristen Maid on the other hand deserves 10+ starts for cleaning up his mess. She tried her best today to get us back the $400 that we were told we would have. Thank you Kristen for being so helpful and patient!

Ja
Review №19

Jerry and Justin were amazing!!

Va
Review №20

Ryne was very knowledgeable and made my overall experience upgrading phones and switching over all my content worry free, was able to answer all of our questions and explained everything in depth well. Overall good experience, was going to change companies but thanks to Ryne we decided to stay with Verizon.

Te
Review №21

I have been a customer of Verizon for fifteen years and I am always pleased with the service and with the product. Unfortunately I locked up The Google on my phone and it pretty well shut me down. Special thanks to JOSH fortune for his patience and his ability to care for the customer and the product.

Sh
Review №22

Breanna Rhodes was extremely knowledgeable, helpful and patient with me. I live in a world that often requires the use of smart phones and Mrs. Rhodes helped me navigate what I consider a minefield. In addition Mrs. Rhodes helped me to make a purchase that takes into consideration not only me but my children . In knowing some of my background she suggested phones that made since for me and mine. I couldnt be any happier with the service that was provided for my family and I.

Me
Review №23

Mustang store was great ! We wanted a Google Pixel 2 regular size. The store did not have any, so Eldon made a call to the Yukon store to see if they had any, if they didnt he was going to meet my husband in Edmond. My husband works in Edmond. Anyways Eldon was on the phone with the Yukon store at that moment one of the other employees brought us the phone we wanted. It was just delivered by FedEx. It all turned out great.....

Wi
Review №24

Very disappointed in this store. Josh does nothing but lie and try to sell the stuff that he gets a commission off of. My screen protector came off four days after getting my new phone. Now having to wait to get another one and will probably end up paying for it again. In the original deal my bill was supposed to go down according Josh but instead it went up. All I can say is do yourself a favor and try a different store.

An
Review №25

Breanna helped me out last week. She did an amazing job with informing me of all the promotions that are taking place and informed me of how I cant truly have my phone unlocked after coming from Sprint. She told me about the Hum X which Ill be following up with her about soon. The store environment was outstanding and the employees were very friendly. Definitely will be coming to her from now on she even went as far as to give me her personal number so that shed be able to help me should anything arise.

Li
Review №26

Ryan was great to work with and took wonderful care of us!!! Only location we use!! Dakota was full of information and help as well.

Ja
Review №27

Posted 5 star review 7 mos ago. After needing assistance about 5mos later, was given to Stephen, supposedly a supervisor over Brandon. I dont see him making it as one but who knows. Was hoping for a resolution from Cellular sales but since they r independent co NO go for what I was wanting. Felt it would have been a fair solution. Will not shop at this store ever again. please DO NOT contact me over this post. Thank u.

Pa
Review №28

Chris Hale is an excellent guide in helping me Navigate technical challenges. He is helpful, clear, concise & professional. I also appreciate his patients. Verizon is fortunate to have this caliber of representation.On another subject, if you offered Starbucks coffee, your stores would be full of customers 24/7!!!

Ki
Review №29

I walked in with a very complicated situation and expected to be there over an hour. I was in and out in 10min. I cant remember the reps name from today. Last week Chandler helped me get a new phone. Both reps were so helpful and professional. Very positive experience. Now if the billing part was only that simple.

Mi
Review №30

Fantastic service! The two guys we worked with were very personable and easy to talk to. They made our experience enjoyable.

Th
Review №31

Bre Rhodes, you were amazing today on getting my bill corrected and showed me wonderful tech skills on my iPhone that I couldn’t figure out. Verizon is lucky to have you as part of there team. Thanks again 100%

To
Review №32

I purchased a new phone plus tablet on January 6, 2018. Joe was my very knowledgeable & patient salesman. I had to return to the store today with my list of issues since Im technologically challenged. Joe was my very qualified salesperson who satisfactorily answered all of my questions. Thank you to both of these men!

Ro
Review №33

This new store is very nice, and the sales rep, James, was very helpful. He took the time to make sure I was satisfied and knew how to operate my new phone. He went the extra mile to get my email set up, even calling Cox Customer Service. I was very happy with my experience.

Ma
Review №34

Best experience ever in purchasing a new phone. James was our representative and this young man knows his job. Truly enjoyed talking to him. He went over and beyond in helping us...thank you James! Well definitely refer our friends and family to you.

RY
Review №35

I came in to the mustang location to get a new phone Breanna took her time explaining everything to me.I would have to say this is by far the best experience I have had with Verizon. She is very personable and knowledgeable. Thank you so much for been great with me and my son.

An
Review №36

I had nothing but the best service here at Verizon in Mustang, OK yesterday. Ross and the other guys there were all on top of their game. Very knowledgeable and seasoned in knowing exactly what you want and dont need. I am grateful my account was fixed and I made a new friend in the process! Thanks yall! (lol)

Ba
Review №37

Christian and James were very helpful, personable, and made getting a new phone easy. My boyfriend just switched today to Verizon and got a new phone as well. Verizon has programs that show their appreciation for veterans and helped him save money on his bill. I also witnessed James helping a little boy whose iPad wasnt working and got it going again. Above and beyond.

Je
Review №38

Patrick is awesome. He got me into a new phone and lowered my payment on my device. Nicole soft started my tablet and that made me happy too. This location is fun and the staff knows what they are talking about. Highly recommend this location.

Mi
Review №39

Absolutely fantastic staff, great service, best coverage, great phones selection. Nicole is incredibly knowledgeable, happy, helpful and patient; see her or anyone else for that matter and theyll treat you very well! Nice to have this store right in Mustang!

Ta
Review №40

Sean was awesome. Drove to Yukon for me to get the color phone I wanted. Transferred my stuff flawlessly. No pushy salespeople like other stores. Highly recommended.

Kr
Review №41

James was very helpful with me getting a new phone. Very nice. I recommend my friends and family to go to this store when needing a new phone

Be
Review №42

Friendly did act like they really want to take my payment the female was standoff ish. Don t know but I have return to my. Next payment. I hope they / have better day

Sy
Review №43

Manger only cared about getting “his part”. He took advantage of us, telling us he would add something for us for free. Wasn’t free and made our phone bill $50 extra. Went back and was told if we wanted to cancel it, there was a fee of $150. Completely screwed us over. Stupid for us to believe he was just being friendly, he was just wanting the sale.

Am
Review №44

Such a smooth transition to upgrade my phone. Marshall was more than,helpful and friendly. He explained everything very well which I greatly appreciated. So nice to have such great help close to home!

Ch
Review №45

This store is very good and the staff is excellent and very knowledgeable on all products, especially Eduardo.

Mi
Review №46

Such a wonderful experience. James went over and beyond in helping us with our plan and saved us a lot of money with a new phone. Would definitely refer him to our friends and family.

Le
Review №47

Extremely attentive customer service. Knowledgeable staff. Professional but relaxed environment. Great experience upgrading to a new phone. Tim and Ryan made the transition a fantastic experience!

Ta
Review №48

Great experience. They helped us upgrade husband to a new phone and ran us through the best options for what we wanted. Answered my husbands 1,000 questions w/o irritation and then helped me deactivate another device while talking me through potential phone options for my very particular mother. Didnt push anything on us and gave us honest answers.

Ti
Review №49

Ross was amazing!! We came in to do a phone upgrade and he was efficient and right to the point! We wouldnt have it any other way. Well always go to this location from here on out

Mi
Review №50

Outstanding service and extremely friendly.. Great explanations of coverages and costs even for those of us who are technologically challenged. Our service rep was a man named Dakota.

Cr
Review №51

They helped me decide on the best replacement phone and accurately transferred all my data to new phone. Very helpful will recommend this store to others.

He
Review №52

Dunn did an absolute wonder job on getting me switched over and set up with a new phone. Made a new friend.

Sh
Review №53

Breanna was a excellent help. She was very knowledgeable. She made the trip to Verizon super easy and I would recommend her to help anyone that comes into the store. 👍🏽

HW
Review №54

Cassie was awesome. Took care of my issue and even hooked me up with another service I could use. It was even free. This is how every customer service experience should be.

Lu
Review №55

Best customer service. Friendly atmosphere. Ask for Brandon hes the best. Great deals and awesome prices.

Li
Review №56

Very knowledgeable and helpful staff, especially Ross. We came in with complicated issues and they resolved them all quickly. The wait time was short and they explained new products to us as well that could be very helpful to our daughter. Highly recommend.

Sh
Review №57

Tim and Becca were wonderful today! I came in last minute with a broken phone and they helped get a new phone and tablet. I know they would like to go home. It was an awesome experience! I will come back!

Sa
Review №58

Came into Verizon needing to save our texts so we are able to print them out. The staff was very helpful in showing us how to do what we needed. The process will be quick and easy!!!!!

GR
Review №59

My experience at the Mustang Verizon was amazing, and I am very happy with the care! Becca and Ross were both amazing in helping with our complicated requests. Very efficient, and I would highly recommend!

Br
Review №60

Chandler helped us and he was amazing. He was so patient with all our needs and made sure we left happy. We will have him help us again in the future for sure 😀

vi
Review №61

Went into Verizon to swap my old phone to another one I had. Sweet simple process Becca and Ross were more then willing to help me with my content transfer to even though I didnt purchase the phone thats what I call customer service. Even had to Bluetooth to get some of my pics but they still made it happen. Ill always go back here for my phone needs.

Tr
Review №62

The new Verizon store in Mustang Ok. Is a very welcomed business. I have been two times for help with different things and they have been great. Miss Gracie was very helpful and knowable and has a great personality.

Pa
Review №63

Really enjoyed my experience. James helped me get a new phone and transfer everything from my old phone. Would highly recommend.

De
Review №64

Got two new phones and my phone bill even went down 50 $

Su
Review №65

The sales rep was very courteous and knowledgeable. patient with my lack of technology. Highly recommended

Ja
Review №66

Breanna did a fantastic job. 4 phones ported in from difficult carriers, lots of complicated issues with trying to bring our phones on, and she stuck with it and got us set up. Very personalized service. Very happy with my new iPhones and Verizon service.

Br
Review №67

Great experience at this store. Upgraded both my wife and my phone within the past couple of months and both went very smooth.

MR
Review №68

If I could give 0 stars I would. Please save your time dive to another location ! My husband and I stood there for over 20 min and not a single person bothered to see what we needed one of the sales guys was playing on his phone the entire time . Worst service ever !!!

De
Review №69

Jacob Sparks was extremely patient, kind, answered every question, sometimes twice because I would forget, and very knowledgeable. Really, just over all a very nice experience for a change.

PE
Review №70

This group of men were extremely experienced and,most helpful moving my service from ATT to Verizon. Would recommend them for all you cell needs. Devin was extremely knowledge about the new,phone and new service.

Ch
Review №71

James was a great help. Very helpful and knowledgeable. He was very patient with us even though we had lots of questions.

Mi
Review №72

Everything About This Place Blows Me Away... Outstanding Service, Fantastic Employees, Friendly Environment and A Wonderful and A Charming Young Man by The Name of Miles.

Ja
Review №73

Just a run of the mill phone retailer. Sleaze bags trying to sell you stuff you dont need, making empty promises, refused to help me restructure my plan, and they couldn’t provide change when i showed up to pay my bill that was substantially more than they said it would be when i signed up. I really wish there was a phone retailer you could count on for customer service. As far as i can tell in my four months of experience, Verizon is just a low-rent AT&T, like a wannabe Sprint.

L
Review №74

Friendly, knowledgeable staff. The staff was patient and did not pressure us for a speedy sale. Great experience and best of all they are local.

Ro
Review №75

Brandon and Tanner were very good, personable young men that knew what they were doing and answered all of our questions and got our phones working. I highly recommend this location for your cell phone needs.

Je
Review №76

Breanna did a great job helping my wife and I. She answer everything that I ask. Great Job...👍👍

Sh
Review №77

Gracie was extremely helpful. I left feeling confident and happy. I would highly recommend the store and particularly the service I received.

Ca
Review №78

Brandon was extremely helpful and patient with our questions! Thanks for the great customer service.

Ad
Review №79

Ross is very good to me. He make everything sooooo easy. I no nothing before, now I no many things on My new Eyephone. He very very good.

Co
Review №80

Great store. Tanner is an excellent employee! Knows what he’s doing.

Ma
Review №81

Great atmosphere, knowledgeable staff and phenomenal service! I encourage every Verizon customer to check out this store when upgrading or if youre looking to start new service!

Ro
Review №82

Megan answered all my questions and ensured my data and applications were transferred into the new phone. Even though there were problems she made sure it happened.

Ke
Review №83

He was a very genuine and amazing salesman. From the minute we walked in the door, he was very informative and knew exactly what he was talking about. Thank you Ross!!!

Ev
Review №84

Very good, very nice, and very polite. Showed me how to use my new phone, and took care of me. I am very pleased and happy.

Br
Review №85

Brandon was very helpful and spent as much time as I needed to make sure I understood how to use my phone.

Na
Review №86

Cassie did a very good job today. Saved me money and upgraded my phone today. Appreciate everyone that greeted me in store.

ke
Review №87

Cause lin was great with explaining things helpful and understanding. I recommend to all great sales man kind, polite and respectful

Ke
Review №88

Becca is excellent at her job. She covered so many subjects and I actually understood everything she said. Just a completely wonderful experience.

Ka
Review №89

Cassie was so helpful answered all my questions and made my day a little better in the process. Thank you so much!!!

da
Review №90

Brandon did an excellent job, answered all my questions. And new how to answer all my questions.

Mi
Review №91

This has been unbelievable wonderful experienceExcellent personnelMade my husband comfortable moving into 21st century

Ky
Review №92

Every time I come here I get great customer service!

Ci
Review №93

Was very helpful with my phone issues Matthew was awesome

La
Review №94

Fantastic help resolving my issue! Helped me move into my new Iphone by transferring my old phones info! Great service!

ba
Review №95

The people are always nice. They have public restroom facilities. And they wont sell you something you wouldnt need

Ma
Review №96

Devin was great to work with. Ask for Devin has will take care you.

Cu
Review №97

Very friendly and nice people and would go back Dakota is the man with the plan

Br
Review №98

Our location is still open so come on in so we can see those pretty/handsome faces 😁😁

Ed
Review №99

Everybody needs to hit the Mustang store this is the best place Verizon has the best people Masons number one number to the girl Gracie is the one you want to see you come in here theyll take care of you that give free shoe signs and their use free shampoos you come in and see these people will take care of you

Sh
Review №100

James and Chris were very helpful. Thanks guys your awesome!

Information
7 Photos
100 Comments
4.7 Rating
  • Address:318 E State Hwy 152, Mustang, OK 73064, United States
  • Site:https://cellularsales.com/stores/verizon-318-e-state-hwy-152-mustang-ok-73064/
  • Phone:+1 405-256-6539
Categories
  • Cell phone store
  • Telecommunications equipment supplier
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:Closed
  • Saturday:7AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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