Went in there today to activate a phone into an existing account and the clerk Mauricio, did an amazing job helping us out! He was respectful, clear, and made sure we got a good experience in his service.
Monique and Maria were the best! They were very helpful and helped answer all my questions. They were very kind but also made me feel secure with joining the company.
They were nice but seemed to lack the knowledge with a basic request. It took over an hour to transfer over to metro from cricket wireless and still over 24 hours later and 2 additional phone calls to customer service and one of the phones we got a sim card for still is not working. Also the sales people put in the wrong coupon code so it charged me 100 instead of 80 for my monthly service lucky the call in customer service has been great and they fixed that and credited my account for the next month. The workers again were nice but not very professional and when things arent working well or taking forever you could give your new customer maybe a credit or a free something for their troubles. Will update if service ever works on the other phone. Also so far very slow lte speeds.... .25-.5mbs download so thats not great either.
Paid my bill early and now Im getting screwed services are off but due date is March 29th
Giovanni was very helpful. He recommended the Moto g7 and had me up and running in less than 30 min. I love this phone and great service too. Thanks Giovanni
I came into the store to ask a few questions. I was welcomed immediately by Miguel. He was extremely nice and took the time to find out what I wanted and needed. He’s was happy & seemed like he loved what he did. I definitely Will recommend this store!!
A lady that works at this location is so rude and was no help at all. I would recommend going to the one on Holly St. The employees are rock stars.
The young lady was very helpful and friendly.
This service sucks it says i have 4G LTE but i doesnt load anythingI wouldnt recommend this service to anyoneBoost mobile is better
With 40 minutes left in the business day the lazy sack of manager wouldnt let me pay with cash on my last day of service because she did not want to recount her till...i asked politely why?i wont have a cell phone tomorrow..... she was rude and said it didnt matter how much time was left after she counted it was done i called to complain she identified herself as the manager and was rude again
The salesperson who helped me was amazing, helpful, and knowledgeable. He went above and beyond and I make a point to ask people about their cell service and recommend this Store and cell provider as an alternative to paying more for less value.
MetroPCS is the best!! Lowest plans around, even for their top of the line package! They hook me up every time I go in!!!
Very nice Reps. I had an amazing experence they went above and beyond to help me and my needs. Will be going back forsure!
I came in to upgrade my phone. Maribel and i both shared excitement as she helped me into a new stylo 4 she was very informative on new and upcoming promotions and was able to guide me to recieve the best deal possible thankyou Maribel i will see you on the next upgrade!
The kids working there hardly know what to do on problems you call or go in about. I always have to call customer service!
Its better then cricket
Great place only this store.
Really fast friendly service
Great place to go
Good service
Bad customer service
Very rude
They rock!