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Schaller Honda Service
New Britain, CT 06051, United States
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Schaller Honda Service
Comments
Sh
Review №1

Bad service in helping customers.Giving incorrect prices for parts and service.Drove my gas out brought my truck back empty.

Hi
Review №2

Do checkout their service specials before your visit, the staff was nice and explained everything very well.

Ev
Review №3

Definitely pricey so would not recommend for people on a tight budget. Brian there was understanding and kind, but man did it take a long time so would not recommend if youre on a time budget also. Gave conflicting documentation at the end stating brakes had to be changed asap but on the checklist marked green for satisfactory (attached photo). All in all they are a big business looking to make a profit and the workers are doing their best.

M
Review №4

1 hour and 35 min wait for an oil change and tire rotation with no one ahead of me and that was with an appointment. I was admittedly late for my appointment but like I said, not a single person ahead of me anyway.Lesson learned. I will gladly pay the $10 or $20 I saved and go to Firestone instead.

RO
Review №5

They are the best in new england! Thank you Russell T.!💯💪😊

J
Review №6

I have always been treated with respect from Art Schaller and his employees.

Da
Review №7

Brought my car in because there was a battery drain. Costed 140$ for the diagnosis. First they said it was a loose terminal. Battery drained still happened. Then they said it was my starter and was going to cost me around 700$. Decided not to let them work on it. After working on it myself, the issue came from a bad a/c fuse switch, that only cost 8$ to buy and fix. You would think they would check all the fuses before they decided to say it was a starter issue. If only I can get my diagnoses money back....

Ju
Review №8

Customer service needs more knowledge and training.

Ro
Review №9

Currently going on four hours for one tire repair. Frustations is an under statement especially with a new born.

Ma
Review №10

Friendly staff

Ad
Review №11

Good service

Na
Review №12

Interesting

Ca
Review №13

Good customer service !!! With enough kindness they told me how I could solve my car ... EXCELLENT SERVICE !!! I RECOMMEND IT !!!!

Information
1 Photos
13 Comments
3.6 Rating
  • Address:New Britain, CT 06051, United States
  • Site:https://schallerhonda.com/
  • Phone:+1 860-826-2080
Categories
  • Auto repair shop
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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