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Crash Champions Collision Repair
1429 E Lincoln Hwy, New Lenox, IL 60451, United States
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Crash Champions Collision Repair
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Am
Review №1

I took my car to them after I was rear ended. They have a brand new beautiful building and everyone was so nice and friendly. They called enterprise for me so I wouldn’t be stranded without a car. The repairs took less time than they originally quoted me for which was great and they kept in almost constant communication between weekly calls, text updates, and the link to see the cost and status of my repairs. Picking up my vehicle was beyond effortless. I simply parked my rental handed them the keys and drove off in my vehicle. My car looks brand new as well. I think they did an excellent job!

Ty
Review №2

They need to not accept vehicles when your vehicle sits in there for over a week. I am really disappointed with this business. The services are usually good and fair. The last time I was there they were nice and understanding. But they take so long just to get parts for the repairs. Please don’t accept vehicles until you have all the parts for labor

Ka
Review №3

They did an excellent job fixing my car. They we’re friendly, professional and kept me informed of their progress.

Ad
Review №4

My front bumper repair required a TON or different parts. Some that were missing got ordered and replaced but the beat up and miscolored other parts got left on. So my new bumper looks like a patchwork of old an new parts and I cant really say it looks great. I would have loved the option to get it all blended.

Ad
Review №5

Will give a full honest review if they ever make good on the claims theyve given me.

ri
Review №6

Amazing customer service and crew that works there on top of top quality work. Would recommend 100%

Ch
Review №7

Always does great work and my car looks brand new again any time I have had to use them for any kind of repairs. Highly recommended!!

St
Review №8

Justin is an awesome repair representative.He’s very professional and caring.Jason follows up with the status of the vehicles repair which is awesome.April is always polite and ready to help.Crash Champions has EXCELLENT team work!!Love those guys!!!

pe
Review №9

What an Amazing group ! Took care of me from start to finish. Professional, helpful, and extremely detailed. Helped me through a very difficult process. 10/10

mi
Review №10

Great place to have work done on your vehicle. Very professional and prompt service!

Je
Review №11

Kelly at the front desk was VERY helpful and informative. Brett made sure to call with new updates on my vehicle. Great place!

Me
Review №12

I took my car in for a repair after a small accident. It looks great! They were very friendly, kept me updated constantly while they had my vehicle, and it was ready when they said it would be. I was very impressed with the finished work! Thank you for making my first auto repair experience a good one!

Mi
Review №13

From start to finish: Professional, detail orientated, and returned ahead of schedule*Ask for Dustin

pa
Review №14

Highly recommend Crash Champions in New Lenox for all your body shop needs! Professional. Kept informed daily. Received before expected. Repairs were done very well. Beautiful shop! Won’t go anywhere else!

Ji
Review №15

This place is awesome, their detail is excellent, they even cleaned my car that has two dogs at all times for work for me. Friendly people, great service !

Ju
Review №16

They were great, explained everything and their personalities were also a plus. The repairs were done to perfection and I have no complaints at all!!! Highly recommended if you need any work done on your vehicle. 11/10

Yo
Review №17

Amazing service, professional and ahead of time, they got all the work done. Did some in car cleaning as well, I appreciated that as well. 10/10 service would definitely recommend!

Pe
Review №18

Awesome communication and my vehicle looks great when I got it back. Highly recommend these folks.

Ho
Review №19

Crash Champions made our experience RIGHT! My husband and I were in a car accident and we were so upset because we had just bought our car a couple months prior to the accident. Instead of going directly to our insurance company, we researched different types of collision repair companies in our area. We landed on Crash Champions and chose them because of the great reviews they had. We then contacted our insurance company and asked for our vehicle to be repaired with Crash Champions. Eric H. and the rest of the staff did a great job when it came to updating us on our vehicle’s repair progress. When we picked up our 2020 Jeep Grand Cherokee, it looked just like when we drove it out of the dealership, brand new! We will definitely recommend this company to all our friends and family. Thank you Crash Champions!

Ch
Review №20

We were very satisfied with the entire experience and the results.

Ri
Review №21

I called them on New Years Eve at 9:30 in the morning and they were able to have me come over within 30 min and gave me a quote on the spot. They got me in 3 days to start the process of repair and within 2 1/2 days my Jeep was fixed to perfection!!!Jason was awesome! The entire staff was Professional and friendly. The price of repair was very reasonable...I could not have been happier with the entire experience.I would highly recommend them for all car repairs!!!Rick Singh

Ma
Review №22

I had a small fender bender a few weeks ago. Took my truck in and a week later all finished. Cant tell it was even hit. They do very good work. Paint match is incredible!!

Ri
Review №23

The work was done earlier than expected. Communication was excellent. I was very pleased and will use again in the future.

Na
Review №24

The service is great and they are very professional. Crash Champions kept me informed and provided a status on the repairs. I would definitely use them again and would recommend them to others.

Li
Review №25

Great service and professional repair of our SUV. Looks great, would definitely recommend Crash Champions 👍👍💯

Wi
Review №26

They pad the price by doing work that was not on the estimate. Their promise date off by 8 days just poor customer service

Ro
Review №27

Crash Champions Collision is awesome! Clean environment, friendly patient and well informed staff. They kept us fully advised and ahead of schedule. Thank you for turning an unpleasant accident into a very satisfied outcome. Robin K

ca
Review №28

The service was good, but my repairs were not my trunk wont close and though they have a lifetime warranty on their parts i travel a lot so bringing my car back to be fixed for something that shouldve been done right the first time just doesnt sit well with me.

Ka
Review №29

Excellent customer service! My car looked amazing when I got it back and the fact that they cleaned it as well was an unexpected bonus!!! I would highly recommend Crash Champions of New Lenox!

Ch
Review №30

Awesome staff and quality work!

Ov
Review №31

Took a while to get a loaner but well worth the wait.

Sa
Review №32

Came in for a quote. They said they couldn’t do a frame rail repair on my bmw 335i. Will be going to a bmw specialist

Je
Review №33

My family has utilized Crash Champions several time. The entire crew is very friendly, professional and honest. Their work is top rated. You cant go wrong with Crash Champions.

Br
Review №34

Finished faster than quoted. 2nd time used. Great service. Great company.

Ca
Review №35

I have come here several times with different vehicles. There are very courteous and attentive to what my expectations are for what repairs I want and dont want. And they are informative on the condition of the vehicle before and after. They have me as a loyal customer.

Je
Review №36

No one really likes to go to the body shop, as that means youve been in a wreck and/or youre about to shell out some money on a repair. But I had such a great experience with this shop that I was compelled to write a review of it. Jason is who I worked with and from the start, he was up front and honest about the options. He kept me informed of the work they were doing and sent pictures to help explain what required repair. In the end, the finished product was brought back to new condition and the total cost was very reasonable. If you need body work, this is definitely a place worth considering.

Ca
Review №37

Definitely go back to buy automotive parts there. Great people to deal with. Know there stuff.

De
Review №38

Crash Champions....A very awesome, professional and customer service oriented body shop.Starting with being greeted by April, with a smile, when you first walk in the door, to my estimator, Travis, who was very attentive to the details of taking care of my claim.I recommend this body shop to everyone !I am here now picking up my vehicle. They did a phenomenal job.Not only do the repairs look great but also the wash and detailing job they did to make my truck shine when I picked it up.Thank you Crash Champions for a great experience !!!

Co
Review №39

They were extremely professional and do fantastic work. When I picked my car up I had to double take because it looked like a brand new car!

ja
Review №40

Highly recommended . Great experience from virtual estimating, friendly staff, professional work and a wonderful job. Car came out looking like new ! Joe went out of his way to get me on the road

Ju
Review №41

Always happy with results.

Jo
Review №42

Always excellent work and communication

Mi
Review №43

Great people, I was from out of state, Jason took good care of me. He called every week to give me progress on my van. He took extra care knowing l Have to drive 1000 miles home after the car was repaired. Great job.

Mo
Review №44

Like it never happened is their motto, and its TRUE! They do beautiful work, with a lifetime warranty to back it. Definitely recommend

Sa
Review №45

Super speedy service. Nice folks. Love that they detail your car with service. 👍

Su
Review №46

Dent gone, area repainted, completed in promised time frame. Cant tell it ever happened. Happy customer!

Bi
Review №47

Good experience.

Ka
Review №48

Super pleased with the repairs to my car. Highly recommend!

Ra
Review №49

I went here the first time on insurance referral, came here the second time cause they do great work! Great staff, always informed, both times work was completed early, and my car looks amazing!! Thanks!!

bo
Review №50

So to be honest this morning I was extremely mad with this company. Last night I was planning to pick up my truck this morning and I had not realized with the corona they reduced/took off leaking hours. So I called first thing in the morning and their voicemail and said that they were open today even though their website did not. So I started calling them like crazy and they called me back a few hours later saying that even though they are technically closed today that somebody would be there till noon. I started heading over there I got my vehicle everything looks like it checks out. The employee was very friendly I would recommend this company.

Wa
Review №51

I have come here several times with different vehicles. There are very courteous and attentive to what my expectations are for what repairs I want and dont want. And they are informative on the condition of the vehicle before and after. They have me as a loyal customer.

Ja
Review №52

Big thanks to crash champions for fixing my car! Its good as new and only took a couple of days. Great friendly staff!

Je
Review №53

April at the front desk was so sweet! So happy to have the great staff at crash champions help me out after seeing someone backed into my new car in a parking lot!😊 Brian, a service advisor, helped me get an estimate quickly so I can get it back to my insurance and get my brand new car looking like new again!

Ma
Review №54

No need to worry if you have any damaged part on your vehicle. They are honest, and go over and above treating you like you are a part of their family. I honestly wouldnt go anywhere else for my car repairs.

Sh
Review №55

Excellent communication during our repair period from Dustin. Work was done in a timely manner and without a hassle. Our vehicle came back looking like new! I will definitely recommend Crash Champions to family & friends!

Ti
Review №56

Very Professional and Friendly. Accuracy is 100%. I have been here twice and I can honestly say that its always a pleasure allowing them to handle my vehicle. I love the way this company runs. Definitely would refer others to them.

Ch
Review №57

My wife and I have used Crash Champions of New Lenox twice. Each time we received excellent service. Great work in a timely fashion. The text message updates were a convenient touch! Keep up the good work guys!

Da
Review №58

The repairs I received on my car were spotless as well as the facility. Very friendly and accommodating folks o help. Interior was well groomed and looked like new. It was very pleasing to see the results. Great job!

Su
Review №59

Geico recommended Crash Champions for body work. Quality work and a fantastic customer experience. The entire staff was friendly, professional and efficient. Frequent email updates during the repair process were much appreciated. Hopefully I wont have to go back but if I need work done on my car, I will be a returning customer.

Ra
Review №60

The service Crash Champions provided was excellent. The woman at the front desk was very courteous and professional. Dustin explained exactly what my car needed and kept me informed throughout the process. I highly recommend them for automotive body needs.

Ch
Review №61

My car was sent here by geico after an accident they did a good job

Sa
Review №62

Big thanks to crash champions for fixing my car! Its good as new and only took a couple of days. Great friendly staff!

Za
Review №63

Won’t go anywhere else!! This place and these people are fantastic. Taken 2 vehicles there and both came back looking brand new. Very easy and professional to deal with. Love them.

Ma
Review №64

Crash Champions New Lenox did a wonderful job on out 07 Cadillac DTS. The replacement bumper and paint job looks terrific. They even helped on fixing a crunched tailpipe. Our car looks new again! They were cordial and helpful and did the job quickly while keeping us informed. I highly recommend this shop.

Vi
Review №65

The Crash Champions team members that took care of my car at New Lenox were nothing but professional, kind, and prompt. They previously helped out my parents with their car with no difference in professionalism. I would recommend them to anyone!

Do
Review №66

BEST EXPERIENCE! The entire staff is awesome! Geico recommended and we were very pleased! THANK YOU!

Br
Review №67

They were incredible and very fast! My car was expected to be ready by Saturday and I was able to pick it up by Friday afternoon. Great overall customer service. I would definitely recommend others here!

Ci
Review №68

I was updated on the progress of my car quite often. They made sure I didn’t have any questions about the progress and when the vehicle was completed.

Mi
Review №69

Place is great, my car did take a little longer than expected, but the work was flawless and they kept me up to date every bit of the way. They took a big negative and made it a positive. A++ shop.

Ma
Review №70

I went here the first time on insurance referral, came here the second time cause they do great work! Great staff, always informed, both times work was completed early, and my car looks amazing!! Thanks!!

Di
Review №71

No need to worry if you have any damaged part on your vehicle. They are honest, and go over and above treating you like you are a part of their family. I honestly wouldnt go anywhere else for my car repairs.

Ro
Review №72

Absolutely wonderful experience. I highly recommend this place, no question. My vehicle was in and out in two and a half days. Talk about excellent service...they even detailed the inside of my car for free.

Ma
Review №73

Great customer service! I absolutely definitely recommend it.

ge
Review №74

Great service. After bringing up an issue with the paint job they had done they had no problem and scheduled to take care of it as soon as possible. Trust worthy group. If you are in the area this would be the place to take ur vehicle for body or mechanical work.

As
Review №75

Crash Champions was amazing from start to finish. From updates on the progress to overall friendly interactions on the phone and in person this business has their act together! We do not rental car coverage and our car was going to be in the shop for over a week. Crash Champions has a loaner vehicle options for those of us that dont have coverage. Even better, as a State Farm customer, at Crash Champions, they provide a rental vehicle of absolutely NO cost to you of your choice (within reason) for the entire duration of the repair!!!!! Take your car to this business if you can!!!!

Ni
Review №76

Easy body shop to work with. Repaired car and looks as good as new!

Br
Review №77

My wife and I had our Prius fixed here after being rear ended. Not only did it look brand new and perfect when we got it back, but my wife was handed flowers when we came to pick the car up! They are a class act! Highly recommend for anyone in the south suburbs! Thanks again!

Ry
Review №78

Great service, and really quick! Top notch body shop!

Ga
Review №79

Crash Champions is awesome! They texted me a step by step as the repairs were being completed on my car. Amy is everything! Jason is great! And they gave me flowers when I picked up my car! Yay!

Ar
Review №80

My car was hit by a bicycle and needed a rear gate, bumper and glass. This place was recommended by Geico and seemed to have decent reviews so rather than shop around I went ahead with them. It took more than 3 weeks to finish my car. (Remember my car was hit by a bicycle not a Mack truck). When I called, I would hear the same story, we need another couple days, a couple days would go by and we’d hear another excuse, bad bumpers, diagnostic tools, paint not good enough, etc. until at the third week I told them I was picking up my car finished or not. If it wasn’t finished I was going to take it to another shop to finish the work and I told Geico I would be doing this. They agreed. Long story short, they took forever to complete the car, it shouldn’t have taken more than a week. No real follow up from anyone at Crash Champions, sounds like business as usual there. I’ve seen other reviews with the same excuses they gave me, so it’s nothing new. If you have Geico insurance, shop around before agreeing to use their recommended provider, I had a good experience in the past with Service King. As far as the work is concerned, I will post an update once I have a chance to review the work done.Update 12/8/19After a very long wait, the work performed was very good, no quality issues, car returned in excellent condition. The poor review was for the time it took to complete the job and lack of follow up. I updated the review from 1 to 3 stars.

Sh
Review №81

Fantastic service at Crash Champions. Cheaper, faster and more courteous than expected. You cant beat that. A very friendly and accommodating staff. Crashes are never a good experience, but they managed to ease all concerns. Thank you

Me
Review №82

My car looks great! They kept on updating me throughout the process of fixing my car. Everyone I dealt with was extremely friendly and helpful. In fact, I have never dealt with a company that cared so much about there customers. Thanks, again!

mi
Review №83

They are Great!!! Excellent work. Very professional. Great office staff. I hope I don’t get in anymore accidents but if I ever do they are my heroes.

Ch
Review №84

Friendly and quick service. Customer service goes above and beyond! They even gave me a flower when I picked up my car after it was repaired!

Je
Review №85

Great customer service.

gr
Review №86

The service was great. They fixed my door quickly and correctly. Great pricing. Great place over all

Ro
Review №87

They did an awesome job on my car. Repairs were done in a timely manner and they even detailed the whole outside and inside of the car. Thank you.S. Bird

Ry
Review №88

Staff will go above and beyond to help and make sure everything is right. One of the best mechanics around!

Ha
Review №89

Love this Crash Champions-New Lenox!! Always done right, in a timely fashion. Staff is so knowledgeable and always ready to help.

Er
Review №90

Absolutely the best work!

Br
Review №91

This is 2nd car Ive had repairs on. They are linked with GEICO, so entire estimate and repair is seamless. Provided a loaner car both times. Car returned all fixed and in super clean state both inside and out. Amber at front desk is pleasant and keeps you informed of repair status. Hopefully this will be our last accident ever! if not, we will be back.

Va
Review №92

Great people! Great work on my 2018 Kia soul! Finished quickly and looked perfect!

Ma
Review №93

Did an excellent job on my car and detail it.

Ke
Review №94

Well I had my car all smash up. I went to Crash 1 in New Lenox, All the staff was nice and polite, The man who fixed my car was excellent, I got my car back and it runs better than it did before the accident. I would tell anyone who wants a good body shop to go to them.

A&
Review №95

The work on the car was spectacular the staff was very professional and kept me in the loop e eye step of the way.ThanksMarlene Salman

Er
Review №96

They definitely have the customer in mind here. Not only do the Do beautiful work, but they are all so kind and friendly! I’m sending everyone I know here!0

ma
Review №97

Rock star place to go. Rock star help. And fast

Mi
Review №98

Excellent work! Friendly staff. Would definitely use these guys again.

De
Review №99

Went in to get my bumper fix and they did it fast and it looked like new! Highly recommend!

Ju
Review №100

Im so lucky the people somewhere recomended you. I LOVE the experience.

Information
10 Photos
100 Comments
4.7 Rating
  • Address:1429 E Lincoln Hwy, New Lenox, IL 60451, United States
  • Site:https://crashchampions.com/auto-body-shop-new-lenox/
  • Phone:+1 815-485-0000
Categories
  • Auto body shop
Working hours
  • Monday:9AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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