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Opticare Vision Center
59 Carothers Rd, Newport, KY 41071, United States
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Opticare Vision Center
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An
Review №1

Great experience! The Doctor took the time to explain everything to me. As a new patient, exploring progressive lenses, I have been a bit hesitant in making the change. I feel confident that they will help me through the transition. The front office staff was extremely helpful and friendly. They explained my options thoroughly and answered all of my questions. They offer a large selection of frames and I was a little overwhelmed but the staff helped me choose the right frames for me. Excellent overall experience!!

Li
Review №2

I have been a loyal annual patient at Opticare vision and Dr. Sellers in Newport, KY for many years. I know they will take great care with my eyes. I highly recommend them.

Ch
Review №3

Dr. Young and the rest of the staff were incredible! I called Tuesday with a slightly urgent issue with my eye, I was seen first thing Wednesday. The staff was extremely helpful and professional, Dr. Young was excellent and explained everything in terms I could understand. Will definitely be returning for my future contact/glasses and other eye care needs.

Ro
Review №4

My wife had the actual doctors appointment with Dr. Kristin Gunn and it went great. The staff and everyone in the office were professional and friendly. We would go back for an exam definitely and the wait time was very minimal. We highly recommend this office of eyecare professionals!

Ni
Review №5

Dr. Gunn and Dr. Young are always thorough during my appointments. They are knowledgeable in their field and compassionately explained the procedure I had done today. They checked in with me throughout and ensured they resolved my eye issue. I highly recommend them for your eye care!!

Pa
Review №6

Great experience. Everyone was super nice, well informed, and keen to help. Space is conveniently located, is clean, and inviting. Its an eye doctor - what more could you want? Highly recommend.

Ro
Review №7

Friendly and helpful staff! Always attentive to your needs or concerns. Great communication regarding our appointment time also!

St
Review №8

Dr. Young and staff are the best! Very friendly, knowledgeable, and patient every time we come in. The environment is cheerful and everyone is very helpful! Dr. Young has been giving my teen daughter her diabetic eye exam for years. I highly recommend Opticare Vision for children and adults!

Je
Review №9

Havent been to the eye doctor in approximately 6 years....Finally made an appointment after some research, decided on Opticare. Nice facility, huge frame selection, which I will explore at my follow-up, check-in easy, front staff helpful, considerate and kind. Definitely felt comfortable. Dr. was cool, luckily nothing changed too much, but just enough, to facilitate new contacts. I feel like a new person! :) So far, highly recommend.

Jo
Review №10

New customer/patient with no eye coverage on my health insurance... they treated me with great customer service and respect. Reasonable price and really quick visit to get my prescription renewed and contacts ordered! They were professional and I’m happy I chose to book my appointment there.

Ra
Review №11

My daughter had her first visit with Dr. Young today and the whole experience was excellent. We were seen in time and the visit was very efficient. Everyone we had contact with was knowledgeable and friendly! Highly recommend.

De
Review №12

Opticare provides great friendly service. I trust the Doctors and staff to take care of my vision needs. They submit insurance promptly.

Em
Review №13

Always do a thorough exam. Dr. Seller will explain any concerns you may have, and makes you feel comfortable. I have been coming here for close to 50 years. I wont go to another eye doctor. Dr. Seller is the best!

An
Review №14

Friendly staff . Clean offices, helpful with choosing glasses no pressure on upgrading to transition lens like other office I went to .

ma
Review №15

Dr. Young always takes such great care of my little ones! He makes their eye exams fun & is always so patient with them. Hes great!

Sa
Review №16

This was my daughters first visit to a eye care specialist. We showed up 45 minutes too early and they still got us in and out in just 20-30minutes. The staff were very nice and helpful. My 5 year old had the nurse laughing, the nurse and the dr. Made the exam fun for my daughter. She also got a extremely sturdy and beautiful pair of frames for her prescription glasses. They helped my daughter see how cool she looks in her glasses. So cross my fingers shell wear them everyday without a fuss lol. She keeps asking me when her glasses will be ready. She wants to wear them to class so bad lol. My parents and myself have always came here for eye care, and they are always the best. So, I knew my daughter would have a smooth fun visit with them. You guys wont regret choosing them. Especially if you have a little one who needs glasses or eye care. Best place ever deserve 5 stars

Su
Review №17

I took my 87 year old Mom to Opticare yesterday for a follow up visit to see if prescription glasses would help her eyesight any or not. Everyone at Opticare was friendly and helpful and even though they were not able to help her eyesight it was an enjoyable experience for her!!

Ji
Review №18

Ive been coming here for 15+ years and always have a top notch experience. Thank you Opticare in Newport!

Ro
Review №19

Best staff and incredibly accommodating. Id forgotten my contacts, they helped me get in touch with my home office, transfer my prescription data, and get a set put together. Wonderful people!

Sh
Review №20

Very knowledgeable and friendly staff and doctors! Prices are reasonable.

li
Review №21

Very friendly and helpful employees. Dr. Young was very thorough and informative. Best facility I have had an eye exam.

Cl
Review №22

Dr Young and his staff were terrific, very professional and took care of me. Hands down. Best place in town!!

Ca
Review №23

Every single person was friendly, attentive, and so helpful!

Da
Review №24

I went for an eye appointment to get contacts. Doctor told me pros and cons of brands which I appreciated the feedback. Only down fall is the parking situation

Ma
Review №25

Dr Young and his staff are great ! I don’t feel like just a number when I go there ... he takes his time to make sure my prescription is right and Mary is so helpful with helping you select a frame !

Ju
Review №26

Everyone extremely courteous. Mary is a wizard at frame manipulation. 👍👍

To
Review №27

Friendly staff and helpful docs. I’ve been a patient for 40 years—wouldn’t think of going anywhere else.

Ki
Review №28

Everyone at the Newport office is extremely nice and caring! I had a wonderful and thorough visit. From the receptionist to the doctor to the care of looking for frames, everyone took all the time needed to help me during my visit.

Ki
Review №29

Everyone at this location is friendly and genuinely cares about people. I went in today frustrated with my glasses and the need to switch them out depending on what I am doing. Dr. Young suggested contacts and fit me with a trial prescription for a couple weeks to make sure they are going to work for me before we order them. He patiently worked with me to make sure I had no problems getting the contacts in. With the contacts, I left there feeling free of all the frustrations I was having. I have worn them all day with no problems seeing whatever it is I have worked on. Last year and this year, the staff at Opticare have worked with us to find the best solution for us. I highly recommend them.

Vi
Review №30

I was in and out and got the care i so desperately needed. Would definitely refer a friend or family member. Also the staff was courteous and pleasant. Will surly make them primary eye care source.

Te
Review №31

Dr Young is very personable and listens attentively to determine the best for your vision. And the staff is very pleasant. Great place...highly recommend!

an
Review №32

It’s Always a wonderful experience ! Doctor, staff and technician all are very supportive . Our whole family is visiting the place from last three years and we are very satisfied.

Te
Review №33

My experience was great. Everyone was very professional and helpful and they had mask on for safety. I have been a client here for many years. Thank you for your time and help

mo
Review №34

Dr. Gunn is great! She did such a thorough eye exam that she found out I had an issue with my eyes that could explain some pain I have been having for years. It’s such a relief knowing I might have some answers for these issues I have been having! Would highly recommend seeing Dr. Gunn!

De
Review №35

Great staff. Always helpful and friendly

pa
Review №36

I was a long term patient of Wing Eye Care but wasn’t happy with their service and policies after they were acquired by another company. I found Opticare and made an appointment for my annual exam. Completely happy! The whole team was professional, polite, knowledgeable, friendly and consultative.

St
Review №37

The staff is always friendly and welcoming. Dr. Young is amazing!! He is friendly and great at what he does. He engages in conversation and genuinely cares about you and your family. If you are looking for a new optometrist, look no farther!!

Di
Review №38

Opticare Vision Center is wonderful - from fitting me in for an emergency appointment, to prompt, thorough and considerate care, to follow-up to check up on me - I highly recommend!

Mi
Review №39

We love Dr. Young!! He is so patient, takes the time to really talk to and get to know my family, and is very considerate of our input when developing treatment plans. He has a way of making my children feel special and important, which I appreciate so much. And the office staff is always so friendly and accommodating. We always leave there smiling. I highly recommend this office!

Ro
Review №40

Everyone was great, very respectful, helpful. The Dr.s was very thorough, it was my first visit. It was a pleasure doing business, with them I will always go to them, and recommend them to others.

re
Review №41

Very friendly, informative staff. office was clean and maintained with signs to remind of social distancing and mask requirement. fast service too.

Ro
Review №42

Great people and service all around. I highly recommend.

Ch
Review №43

Dr. Young is extremely personable. He didn’t rush the exam and took the necessary time to explain what was going on with my vision. Staff was friendly and attentive. Great experience!

Da
Review №44

A great experience from the minute I walked in the door as a first time customer. Everyone was extremely nice and i could tell they enjoyed being there and making the customer the center of their focus. I highly recommend them.

Gr
Review №45

Some times theres a wait to get in, but once you do its all professional

Da
Review №46

Honestly, everyone was so nice. Just felt very calm even during the COVID crisis. I would shop around on frame prices but everything else was super easy and they did their very best to help me save every dollar I could. Very pleased.

Bo
Review №47

Dr. Young, his assistant and the entire administratuve staff are so professional, pleasant and helpful! I wasnt happy at my former optometrists practice. It never felt personable even after 6 years. Dr. Young and staff made me feel comfortable on my very first visit. So happy I found them!

An
Review №48

Dr. Sy Is a great ophthalmologist, he is kind to his patient.He helped me to find the solution for my night vision by making appointments for me to go to someone that can help me. Thanks Dr. Sy for your kindness.

Ba
Review №49

My experience was excellent. The staff is very kind and professional. Dr. Young is so very concerned and thoughtful.

To
Review №50

So i had a pc of metal in my eye for a couple days. Saturday morning i realized i had to go get help and have it removed. I called 5 different eye care places between 9 and 910am. All open at 9 on Saturday except 2 were closed. I left a message to call me back with 3 places, none have yet to call me back. Opticare was the only one that answered, and they were busy and booked full. The nice lady told me she would slot me in at 1030 but come on down now(like 915) and they will do what ever they can to get me bumped up and into see the Dr asap. She even took my information over the phone so i wouldnt have to fill out paperwork when i got there. I showed up about 945 and was out by 1015, the dr found the metal in my eye, scraped it out, showed me. Explained there is rust and he needs to go back into it with a grinder and remove it all, which he did. He was very professional, very knowledgeable, yet very direct and efficient andexplanatory with me in a very short time. I knew they were busy and he didnt have time to bs with me but got me in, fixed and out and on to the next patient immediately as i was paying my bill. Dont know if i can say this, but im going to because i respected it. I dont have insurance so i was paying by cash. And i dont have much of that either, but my eye is more important. I had told them i would be paying cash when we were on the phone, so it was noted on my paperwork. I figured it would cost $100 or 150, maybe 200, but i wasnt sure. So as i was cashing out the Dr. walked by and told the receptionist that i was paying cash, and i was calm and made his job easier as he stuck griders in my eye so hive him 20% off, (i dont know what it should or does cost anywhere else or if i got a goodprice or if its high.My bill was $142 and some change) i hoped it would be less cause it literally took less than 10 minutes, but i also know its a specialty process, new intruments for every patient, i know they arent cheap, lots of office over head to account for in a business like this, so unseen costs make some things expensive. But i was completely fine, and so was my eye, with 142 dollars in and out the door. I thought that was cool, and my eye feels much better today. And he ordered an antibiotic drops for my eye to make sure it doesnt get infected as the metal was in it for 3 days and rusting and he had to grind rust out. Long story short, they cared when i called, did what they had to to get me on the schedule that day then made sure i got attention nearly as soon as i walked in, and this place was busy!!! They did a great job fixing my eye while also making me comfortable about tools going in my eye, then did what they could to help me financially and to help hury me through at the pharmacy so i could get out of the city and back to the country where i reside. Yes i will recommend Opticare and i will consult them if i ever need eye care again.So thank you!!

co
Review №51

Besides normal checkups and glasses, I have had to contact Opticare twice with eye injuries. Both times they got me in within a an hour or two and were able to diagnose the issue and treat my eye and follow up. Awesome to have old time service with modern day care.

KY
Review №52

Appointment was right on time and staff was friendly and helpful. I met a very honest doctor that confirmed that my prescription had started to change but did not try to pressure me immediately into buying a new pair of glasses and in fact recommended that I could easily wait another 6 months. You just dont find this type of honesty many places anymore.

Ph
Review №53

Extremely friendly and helpful staff and excellent optometrist. Will definitely be coming here again.

Ma
Review №54

Their team is always very friendly and helpful! Weve gone even when my vision insurance has lapsed, and they are helpful and prices are reasonable. We really like going here!

Ga
Review №55

Opticare in Newport, Ky. Is simply wonderful. The entire staff is very professional and extremely helpful. The frame selection is amazing and they not only have the capability to special order frames, but they are happy to do so.

Je
Review №56

I have been an opticare customer for about 3 years or so. Due to health issues while pregnant, I had an urgent need to see a doctor today to check out a possible eye issue in my 3rd trimester. I am so grateful that Opticare squeezed me in for an appointment the same day I called instead of 3 weeks from now. I would have had to have gone to another place but since they got me in, we were able to compare my past exam records and deem the issue at hand a “mild” case. It definitely helped calm this first time mom’s nerves. I highly recommend Dr. Aiken and the entire team!

sa
Review №57

We love Opticare Newport! Dr. Gunn has been fantastic to both of my kids. Front desk staff Jan is awesome and Mary has been invaluable in helping my kids pick out their glasses in the correct size and fit. We couldn’t be happier there and would never go elsewhere!

ri
Review №58

Absolutely great . So professional and truly people who care for your eyes. I would recommend them to anyone.

Cl
Review №59

Was a great experience staff was more than welcoming and made me feel at home thanks Claude France

Tr
Review №60

Had a great experience with Dr. Sellers and the entire staff. Great selection of frames!

Ju
Review №61

Wouldnt trust any other optometrist with my eyes! Dr Young is awesome because he listens & is knowledgeable. They disinfected everything in the office today & staff are all professional.Highly recommend!

Wr
Review №62

I like my Dr. She was really really nice. I loved picking out my glasses. Cant wait to get them. Aiden O sent by mawmaw.

Ad
Review №63

Very impressed with Opticare Vision Center. Well ran, friendly and very knowledgeable staff, and Dr. Young truly took the time to get my correct prescription which turned out to be different than what the previous eye doctor had given! He even worked to figure out the correct lenses that will help my eyes work better together and provide more comfort long term which is a huge plus. I know it seems expected but some people just dont go the extra mile like experienced at this place!

Pa
Review №64

Dr. Sellers is always very professional and thorough in examining my eyes and discussing any concerns. As a matter of fact all of the staff treats me like a valued customer. I appreciate that.

Ja
Review №65

They are so nice there! What a great experience getting my contact lens exam. I was really thrilled that they no longer have to do a huge burst of air into my eye. They have a new machine and it’s like 1/5 the power of everywhere else 🙌🏻

Mo
Review №66

Always in and out quickly! We have been going to Opticare for a few years now and I would recommend them and Dr. Young to anyone!

Ph
Review №67

I had somehow scratched my eye, it was non-stop watering and quite painful. They were able to get me in the next day to examine and treat it, just 2 days later it had healed. The staff is very professional and personable.

De
Review №68

I have been going to Dr. Sellers since high school. They are always friendly, remember my name, and provide great customer service

Cr
Review №69

I would absolutely recommend Opticare Vision Central to anyone needing eye care. Theyre very nice, & the eye Dr. is through with his examination. Ohh & theres soo many stylish frames to choose from not to mention how fast my glasses came in. I highly recommend this establishment.

De
Review №70

I have been going to Opticare for several years now I really enjoy the friendly office environment, the easy access location and the great customer service always provided by Jan and her staff.I feel very comfortable with Dr. Sellers and he always does a very thorough exam and is very knowledgeable. It is good to know my eyes are in good hands.You never really have to wait long and can get right in which I really appreciate. Thank you so much and keep up the good work!

Br
Review №71

Absolutely love Opticare! I’ve been a patient for several years and have never had an unpleasant visit! Opticare is comprised of friendly and professional staff that make you feel at home.

Di
Review №72

This practice is wonderful. They are so caring, and you can usually get an appointment quickly. Dr Sellers has been our Optometrist for years and has guided us through some challenging eye problems. We have great confidence in him

la
Review №73

The atmosphere was very relaxing and I left feeling confident regarding what my vision care plan will consist of

Da
Review №74

Always get excellent eye care from Dr Young at Opticare. Becky is super helpful with selecting and maintaining my eyeglasses. I wouldn’t trust anyplace else!

Ro
Review №75

I have seen two of these doctors for eye exams and concerns -both are extremely professional and competent! I am completely confident in their abilities which instills a strong sense of trust that my eyes are given the BEST care possible. They have the latest equipment and a staff who is very kind and efficient. Every patient is treated with dignity and respect !

ga
Review №76

I give Opticare Vision Center a 5 star rating.My optometrist is Dr. Young. He takes the time to listen and does very well at solving eye problems. I have been to several optometrist. None have given me a prescription that I could be comfortable with until I went to Optical Vision Center. Dr. Young and his staff are truly professionals.

To
Review №77

Everybody from the front desk to the lady that fixed my glasses for free, to the nurses that helped me and the receptionist who checked on my insurance to see if I was able to get new glasses and the doctor who was very nice and funny and answered every question I had, I was stressed out and they got me in the same day with a cancelled appt., they all made my day a lot better. THANK YOU ALL- YOU HAVE A PATIENT FOR LIFE !!!

An
Review №78

• Nice clean, office.• Super friendly and helpful staff.• Excellent Optometrist (Dr Young)I highly recommend Opticare in Newport, KY. In fact, i have already told a couple people of my experience. To be honest, I was not expecting much because the outside is a basic cinder block building that is painted white. It isnt ugly, it just doesnt jump out at you.I live not even 5 minutes from there, and just noticed it a few weeks ago, even though I have passed it at least 1000 times. It sits on a hill, and is kind of hidden due to the businesses on either side. When I walked in, I was pleasantly surprised. I was expecting a basic, older office that matched the outside. The saying Never judge a book by its cover definitely applied in this case. Its beautiful, clean, and very modern.I have worked for an Optometrist (Pre-Tester) and also an Ophthalmologist (Ophthalmic Assistant). Because I am very familiar with the examination process and office procedures, I am pretty picky on where I go for my eyecare needs. Opticare definitely met my expectations. If you need an exam or glasses, give them a try. Tell them that Angel sent you. 😊I want to thank the two ladies that helped me decide what frames to choose. They made me feel confident that my super cute, fun, red frames not only look good on me, but they also show my personality. 🙃

Be
Review №79

My 7 year old son injured his eye. I called and they immediately got us in and checked. Dr. Young was fantastic. I would recommend him to any parent as a wonderful pediatric ophthalmologist.

Sh
Review №80

I have now had the pleasure of seeing all three eye doctors at Opticare Newport and I am happy to be a patient there. I have gone to this location since I was a teenager. The staff is always pleasant and super helpful. Everyone listens to your concerns from front desk staff to the doctors themselves. I never leave with unanswered questions about my eye health. Appointments are available in a timely manner, they offer a great variety of glasses and contact lenses, and they are conveniently located. I truly could not ask for a better eye care provider!Edit to add: I took my son there for his first eye exam today and per usual- everyone was welcoming and put him right at ease for his first eye visit! Opticare is fantastic!

Tr
Review №81

Friendly and supportive staff. Always give appropriate recommendations.

E
Review №82

Went in for virus in the eyes. It was diagnosed and in office treatment offered. I accepted and 24 hrs later Im greatly improved. Wouldnt go anywhere else. Very professional and friendly staff, clean environment, quick scheduling. Thanks Opticare!

Sh
Review №83

Wonderful staff, from receptionist to doctor. Answered all my questions, explained my benefit plan and even aided me when I asked for opinions on the frame I chose ( I couldnt see very well without lenses).

Ra
Review №84

Great service. Very happy with staff

Ch
Review №85

Good, thorough eye exam with follow up appointments for any issues of concern.

Vi
Review №86

Everyone was super nice and the the doctor was very thorough and explained everything so clearly. Lovely staff!

Ch
Review №87

New to the area. Picking a new place is hard. Everyone was kind and quick. It was nice.

M
Review №88

Josiah Young was great and super patient with me. All of the staff I interacted with were super nice and helpful. Highly recommend.

Ka
Review №89

Wonderful experience every time I go!Front office is always friendly and knowledgeable with my payments and with my insurance!Back staff is always very friendly! And Dr Young is always friendly, knowledgeable, on time, and informative!Didn’t know I could love my eye team!

El
Review №90

Very welcoming and thorough exam with lots of education. Plenty of frames to choose from. Attentive staff. Overall Great experience!

St
Review №91

Had my third or fourth annual visit today, happens to be my birthday. At least four of the Newport staff wished me happy birthday while I was there. That sums up how this doctors office actually cares about their patients. Each visit is just as pleasant and easy as the last. Recommended them to my mom, she’ll be going to see them next moth.

sh
Review №92

I am always treated very good by the staff! I really appreciate Dr Sellers expertise when he examines my vision!

Na
Review №93

This was my first time at Opticare and I really appreciated that they fit me in for an emergency problem and took such good care of me. They were kind and professional and I felt confident in Dr Seller’s expertise.

ga
Review №94

Friendly staff. Great service.

Do
Review №95

Upon entering, I am greeted at registration desk; ladies at their desks say hi. Im not sitting long, just enough time to get my coat off. Assistant takes me to room to perform tests, then to exam room. Dr. Young enters, shakes hands, greets very warmly. We talk about his family. I instigated conversation. Then we begin very thorough exam. Eye drops then another exam. We discuss my progress. Good checkup. We shake hands, i leave with good-byes from ladies and a happy feeling.

Mi
Review №96

The ladies who works there are very sweet very kind have a lot of respect for their patients they go the extra mile to help their patients to make them feel like they’re part of the family I recommend them to anybody who ever needs a good doctor and I am very happy with them your friend Michael Nealan

sa
Review №97

We had a great experience here. The staff is kind and professional and they make my six year old feel special. After her last appointment, She actually asked if we could go back tomorrow!

Be
Review №98

Exceptional and friendly service! Heather and Lindsey were so helpful and sweet!! Also, thanks to Jan for her awesome help, Mary for getting me in today and Dr. Sellers for the good news! Looking forward to my new specs!

Am
Review №99

Quick appointment, nearly no wait time. All staff were friendly and helpful. The technician was very patient with me being sensitive about my eyes being messed with. Dr. Young made the exam as pleasant as possible and cracked some jokes. Ill be back with them for future exams.

Ki
Review №100

Dr. Young and his staff are amazing and truly care about their patients! During my most recent routine eye exam, Dr. Young was able to give me a diagnosis and recommended treatment plan for alleviating my dry eye symptoms! I am so thankful that he listened to my concerns and did some investigation so that I could finally get relief after several years of eye discomfort. I highly recommend this practice!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:59 Carothers Rd, Newport, KY 41071, United States
  • Site:https://opticarevision.com/
  • Phone:+1 859-491-1010
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:9AM–6PM
  • Tuesday:8AM–1PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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