Rex helped us, he was very knowledgeable. Asked about out budget and showed us different models that would best fit out budget and liking. Highly recommend
Bought a bed with a RIZE adjustable bed frame at MATTRESS FIRM in 2018….3 yrs ago!!! The remote no longer works. Called the customer service number only to be told ….they NO LONGER MAKE THAT MODEL REMOTE!! 3 yrs!! Beware of this if you’re thinking about buying an adjustable bed frame!! BTW, MATTRESS FIRM also said “ So sorry, nothing we can do!! I’m hosed!!
Lindsey was very professional and easy to work with. She explained everything to me and answered all my questions. She made the transition from a waterbed to a mattress very easy. I couldn’t have dealt with anyone better then Lindsey. We have been shopping around but did not get the customer service from the places. Lindsey is a true asset to your company. Lindsey thank you for all of your help. I will recommend Mattress Firm to everyone.
It was a very pleasant experience shopping for a new mattress at the Mattress Firm store at Hamilton Town Center. The salesperson was very friendly and answered all my questions about the different types of Mattresses. He gave me time to try out the brands and feel the difference between firm and plush. I would recommend my friends and anyone looking for a new mattress to try them first.
Was very satisfied with the help we received with our purchase. He didnt try to talk us into something that we didnt want or need. Good experience. Cant wait to get our new mattress.
We had a fantastic buying experience! Lindsey was knowledgeable, funny, professional and really took the time to pinpoint the very best options for us. Highly recommend.
We recently visited the store and had the mist amazing time with store manager Lindsey. She was highly informative and extremely cooperative. She gave us a great presentation, answered all our questions patiently and went the extra mile in giving us a great deal. She is 5 stars all the way. Highly recommended.
Lindsey was so helpful with getting me what I needed! Very friendly! Great with communication! Will definitely recommend Mattress Firm to friends!
Excellent experience! I was shopping for a new mattress and base here and my expectations were exceeded by every measure. The store manager Lindsey was incredibly friendly, knowledgeable, helpful, and respectful. She answered all my questions and some that I didn’t even know I had! I would recommend this store to anybody looking for an improved sleeping experience and an equally refreshing sales experience.
I was met inside Store 021015 today by Lindsey who warmly greeted me and listened, a trait not many have today. Yes, I was shown a number of different mattresses great explanations were given on everything. In the long run, instead of buying a new mattress (which is only 2yrs old), I purchased a Topper along with a new pillow. It was nice NOT trying to be oversold but instead, helping me improve a relatively new mattress.Lindsey is a terrific person and in time, when a new mattress is required, I’ll be back and if she is still there [hopefully] then I’ll be buying the Lamborghini 😊😉 (she knows what I mean) ✅
Mattress Firm was so helpful and were able to help me figure out exactly what I needed for my childrens bunk beds over the phone. I was able to purchase the mattresses through a link they sent me on my phone and they were immediately ready for pick up at the warehouse. Cystomer service was amazing and thr mattresses are top quality. It was the easiest process ever, I will never buy a mattress from anywhere else!
Lindsey was exceptional to work with. She has personality Plus and listened to what we were trying to accomplish and she provided several options to meet our needs. It was a great experience and we would work with her anytime.
Lindsey was amazing! She really listened to our concerns and why we were looking for a new mattress. No pushy sales tactics, but very knowledgeable about all the products and what make them different. She did advise on what our best options were when we asked. Jared also helped by going above and beyond by overhearing my husband and I talk about how we wished the mattress we thought we liked were on an adjustable base. He came over and they moved the mattress onto an adjustable base for us. That was exactly what we needed to decide that was the bed we wanted! I recommend the Hamilton Square store if you want honest and helpful service. I would buy again from either of them!
My Wife and I went in to look.... LOOK! We had the pleasure of dealing with Rex Cooprider, the Store Manager of the Cherrytree location, he was covering for the Hamilton Town Center Manager. Needless to say, in about 30 minutes he sold us probably one of the best beds we have every been on. Rex was EXTREMELY knowledgeable on everything we looked at and did not pressure us into anything. He would show us a bed, explain everything about it and WALK away to let us experience the bed. Outstanding Service... Awesome Experience!!!
Great experience. Helpful and knowledgeable salespeople.
This was our second trip to purchase a mattress from this store. Our first experience wasn’t bad the quality of the mattress we received was less than satisfactory. Lindsey was wonderful to work with. She was fast, concise and picked up on our frustration with the last mattress. She directed us to what we were looking for and her knowledge of the products she was selling was second to none. Within 30 minutes we had decided on a new mattress and the sale was final. I would definitely recommend going see her if you are in need of a mattress.
Had a quick in and out experience. Had what we wanted. Delivered 1 week later.
The service and experience was outstanding. Low pressure environment with lots of knowledge to help make an informed decision.
Lindsey was fantastic! As was her co-worker, sorry didn’t catch her name. Great ladies! Fun and super professional!! Looking forward to getting our new mattress & adjustable frame!! 😊😊
Went into Mattress Firm in Hamilton Town Center only to look, walked out and I had purchased a new mattress. Great prices and by far the best shopping experience I have ever had. I worked with Lindsey, she was fantastic to work with, friendly and so knowledgeable. Great place to buy, ask for Lindsey!
Lindsey was great in helping us buy our mattresses. She was very informative, polite, and knowledgeable! I will definitely go back to Mattress Firm in the future!
We had a wonderful experience at this location with Lindsay. She was very helpful, kind and made buying a mattress super easy. She informed us about the different types of mattresses and helped us to make sure we stayed within our budget. I totally recommend this location to anyone who is in the market to buy a mattress.
Lindsey at Hamilton Town Centers Mattress Firm in Noblesville was hands down the best sales person I have ever experienced. We had been to other places to check out their selections but no one took the time to ask us questions and to learn about us like Lindsey did! My daughters and I went in first and then after my husband got iff work we brought him in too. Lindsey made the whole process for both my husband and me really easy and surprisingly quick! She was patient, extremely knowledgable, and very kind! Best buying experience weve ever had!
No pressure selling, gave us ample opportunity to try each bed, answered questions without trying to direct us one way or another. We feel good about our selection and know we weren’t pushed.
Lyndsey, was extremely informed and welcoming of questions. She was full of energy and kindness. We were impressed by our experience; and looking forward to our new mattress!
Great service and very easy to pick a bed with their help. Lindsey in particular was fantastic
Lindsey was amazing. Super knowledgeable, and very caring about our needs. We have bought from this store before, and will continue. Great service.
Lindsey was great. She was very friendly and knowledgeable about the products. She didnt try annoyingly hard to upsell us like some others would have and in the end she got me the perfect mattress for an actual discount. Highly recommended.
Wow my husband and I can’t thank Lindsey enough for her help. She is fantastic at what she does ! She is very knowledgeable and answered any questions we threw at her . And She managed several customers at one time without anyone feeling slighted. Our mattress can’t come soon enough for some good nights rest . We highly recommended MattressFirm at Hamilton Town Center !
Lindsey was so helpful and knowledgeable. So excited to get our new bed!
The staff helped us in a fashion that was not pushy. They answered our questions, provided reasonable recommendations, and gave us the space we needed to make decisions without pressure. Overall a great experience and we are looking forward to our new bed.
Like all the reviewers have said, Lindsey was wonderful to speak with—personable and knowledgeable! I came in with a solid idea of what I wanted and walked out with a better find because of her help!
We were immediately greeted by Lindsey and despite her being the only employee in the store with other customers, felt very well tended to and not rushed or left with questions. She was extremely knowledgeable about all of the mattresses and products. She was kind, not pushy at all and made us feel very comfortable. Thank you Lindsey for a great experience!!
Hello! We were helped by Lindsey Rondeau from the Noblesville, IN store. Lindsey did a fantastic job helping us. She was informative and knowledgeable about your products. She was friendly and patient. We were not even planning on purchasing a mattress that day, but Lindsey influenced our decision to buy! Also my mother in law who was with us decided to purchase a mattress to! All because of Lindsey. You have a great employee there! Thanks.
Great prices, friendly staff and quick delivery. My bed will be here in about two weeks. The furniture we ordered from another store...delivery in August (maybe).
We are extremely happy with the service and selection of this store. Would definitely come here again!
Outstanding customer service! Jared helped us find a perfect mattress and made sure we stayed within our price range! Would highly recommend this as the number one store to stop for a new mattress!
Great service. Our sales person was not pushy, but informative. He helped us get a great deal and extra savings that we didn’t even know about. I usually dislike going into stores like this, but this was a great experience and I am really excited to get our bed delivered!
We had a great experience at Mattress Firm in Noblesville, IN. Our salesperson - Lindsey - was extremely knowledgeable and made the process easy and fun! Highly recommend!!
We went thinking we would only be pricing for comparison. Lindsey Swain understood that and did not apply any pressure to make a purchase. However, her expert knowledge and perception of just what we needed ended in us making a decision to purchase right there. We like the 120 trial period as this mattress is for an elderly person and we dont know if she will like it. We also appreciate the social outreach Mattress Firm with Toys for Tots and their Foster Program support.
My daughter & I had a great experience with this store & with Jared Reid in particular. He was very friendly, attentive to our needs & knowledgeable about the products. We ended up getting a Serta Perfect Sleeper, which has always been a good brand, and he was able to get it for us at great price!! The delivery was quick & easy! Thanks Jared! We’ll definitely be back!
I went in to take advantage of their Black Friday deals and was able to purchase just what I needed! A new queen mattress with an awesome adjustable base that will allow me to sit up and read with ease and comfort! Can’t wait to get everything delivered! The staff was friendly, knowledgeable, and helpful! This is the third mattress I’ve gotten from this location!
Staff was helpful and courteous. They were able to understand our needs and work with us to find the right bed. Thanks!
Great customer service, easy ordering and they offer delivery!!!
Staff was extremely helpful and made my trip quick and easy.
After starting my research online I decided to go into Mattress Firm so I could actually test out mattresses. Jared helped my wife and I go though the many options. We ended up buying 3 mattress sets and Jared was awesome to work with. I would recommend anyone go in. We almost bought from on of the many online bed in a box sites and I’m glad we didn’t. Got much better mattresses for the same cost by going into the store.
Knowledgeable staff who made the mattress buying experience easy.
Our experience was so amazing, we have two girls who are 8 and 10 and I personally thought they were wild but Lindsey thought they were adorable and really put in a lot of time to help make sure we got a mattress that my husband and I could agree upon which is not always easy cause my husband and I are so different when it comes to sleeping!
Jamie was fantastic to work with! He was patient and provided a number of options so that we could make an informed decision as we view a purchase like this as an investment. He gave us space to make a decision that fit us and answered questions honestly. Did I mention he stayed past his shift to do all of this? He even called us yesterday to give us an update on the products we ordered. We cant thank him enough.
Lindsey was very helpful and a pleasure to talk with. She and Jonathan know their stuff. We recommend everyone buy a mattress thru them. Thanks you guys!
Lindsay was great! Knowledgeable and worked with my budget. Cant wait to sleep on my new bed!!
Jared took care of me in a super efficient manner. He was extremely personable and kind. For the best mattress store in Noblesville, Indiana... look no further than Mattress Firm Clearance.
Lindsey was great and helped us find exactly what we(my fiancé) wanted! Very easy experience.
Lindsey was very knowledgeable and easy to work with.
Lindsy was great! Worked with us to find the perfect bed in our budget for my picky teenage son.
Lindsey was very knowledgeable. She listened to my comments and made great recommendations based on my input.
Great, friendly customer service. Tim was very knowledgeable and helped us find what we needed/ wanted.
I had such a great experience! So understanding, positive and made me feel so comfortable purchasing my first good mattress. 10/10 would recommend :)
Our sales consultant, Lindsay was terrific! She managed several customers at one time without anyone feeling slighted. She was knowledgable, friendly and very personable. Now we just have to wait a month for our order to come in....ready for a good nights sleep!!!
Thanks for your patience and giving us time and space to think and discuss before making our purchase!
Lindsey was very helpful i am disabled and she made sure i could test out the bed with very litte trouble and she is very knowledgeable about the product thats why i bought it from her
Great service by Timothy, very professional and knowledgeable about the product on the floor and in the inventory. My wife and I are very pleased with the outcome so far. We highly recommend!
Jared at the Noblesville location was very helpful. He asked a lot of questions to determine the type of mattress that would be best suitable for me then had me try a few he recommended. I was in and out of there very quickly. I called him the day after my purchase regarding questions and doubts based on customer reviews I saw online about the mattress I chose, he reassured me it’s a good mattress and reminded me of the 120 day window I have to get it replaced if I decide to make a switch. My overall experience was great! This was the second time I’ve been to this store for a purchase within 1 year and was helped by Jared. I definitely recommend this location.
Great service, easy to work with. Good people work here.
During these times In a pandemic, my wife and I weren’t even sure how to go about testing a bed. The team at Mattress Firm had proper sanitation stations implemented. We felt safe from the minute we entered the store and saw how they were operating. My wife explained what mattress she wanted (because let’s be real here, happy wife=happy life). Our sales manager was Jonathan Basta and he knew right where to take us. We settled on a bed and then were shown the comfiest pillow I’ve ever tried. Sure thing Jonathan, throw two of those in as well as a mattress cover. I can’t wait for the bed to arrive. I highly recommend the Mattress Firm.
Lindsey was very helpful and informative in helping us make the decision that was not only right for us but also right foe our budget.
Our sales rep, was fantastic, she was knowledgeable, she was patient and answered our questions, She explained why a Stearns and Foster was better then the Sleep Number we intended to buy, we only stopped on Mattress Firm to see if they had a competition to Sleep Number. We purchased what we think was a better Mattress and she even upsold us on the base that elevates. She really was Awesome!
My husband has stage IV terminal cancer and we needed a replacement for our ruined king mattress, immediately. I had to have two Twin XL mattresses for a king size platform bed. I went to four mattress retail stores, including Mattress Firm, and by far Jared and Jonathan at the Noblesville store could not have been more helpful, understanding, and accommodating to my husband’s needs. I would HIGHLY recommend going to Mattress Firm at Hamilton Town Center. They truly care. I would give TEN stars if I could. Thank you!
Lindsay was very knowledgeable, friendly and well versed in the myriad details of the stores inventory. A wonderful asset to the corporation.
Lindsay, the Sales Person was so helpful and knowledgeable! She helped me pick out the perfect mattress! I will refer my family and friends when they need to make any future purchases. Thank you!!
We needed to replace the adjustable base for our Tempurpedic mattress. Lindsey went above & beyond to provide me information on various options. I contacted her about a month later w a few questions, informed her of my choice, and she took it from there. She followed up to make sure that delivery & my somewhat unique set up went smoothly. Top-notch customer service... the best that I’ve encountered in years!
Jared is hands down the best! I have bought every mattress in my home from him over many years time. He has great customer service skills and always makes the process painless. Thanks, Jared!
I was able to contact my local mattress firm snd discuss what type of bed I wanted snd Lindsey walked me over. The phone a couple different options that would be what I needed. She helped me finalize my choice snd she made the order for me and this evening our new bed and adjustable base are ready for pickup. Great experience.
Lindsey Rondeau was very helpful and knowledgeable about the mattress we purchased. My daughter was very happy about the mattress and we would recommend her to our friends and next time I need to purchase a mattress I will definitely go back to Lindsey 👍🏻.
I bought my third mattress at The Mattress Firm in Noblesville today. I’ve returned there because the sales people listen to what I want, explain my options and let me make a decision without pushing me into a higher end product or things I don’t want. I’m also in and out in less than 40 minutes with a mattress I get in a timely fashion.
Jared was extremely helpful and spent plenty of time going over the different beds. I have back issues and he was very knowledgeable and the beds and how to help with the pain. Highly recommend this location and the staff here.
Lindsay was very friendly, informative, and helpful. Would recommend them to anyone.
Johnathan and Timothy were very helpful and I was able to purchase just what I needed.
The representatives were very helpful. They even played with our kids so we could focus
Good personal service. Professional, helpful associate
Highly satisfied with our purchase! Jared helped us tremendously, excellent customer service and very knowledgeable. Recommend Mattress Firm.
Great service from Lindsey. Super friendly, super helpful, and super informative. Got what I needed and got me in and out in no time!
Jared was amazing and helped me find the perfect bed. No sales pressure at all. The management team at HTC just wants you to find the right fit for you. They are amazing and I highly recommend them.
I had a very good experience the staff was very helpful and knowledgeable.
Such an awesome experience!!
Straight forward process, nice selection. I wanted a mattress and box spring for a spare room and found one a decent price on sale. Staff was helpful an attentive without being pushy.
Awesome sales staff, very helpful.
Lyndsey was a great help and explained everything so well. It was an easy purchase once we narrowed down our options
Lindsey did such a great job explaining my options and the whole process was so fast and easy! I can’t wait to enjoy my new bed!!
Ive had a great experience two separate times in buying mattresses from here, would highly recommend!
Excellent service and our salesman was very knowledgeable about their products. He helped us make our decision on our purchase. Very much appreciated the additional Veterans discount. Wonderful company. Would highly recommend!
Jonathan was great to work with!
Loved the shopping experience! Lindsey made it super easy and fun!!!
Quick and easy experience to get the mattress we needed!
Lots of choicesKnowledgeable sales personVery personableGreat sale
Amazing and friendly customer service, very knowledgeable and helpful
Jonathan was awesome!!! We are really excited for our new bed!
Jared was exceptional to work with!! He listened to our needs and made it a priority to find our perfect mattress based on our needs. He had us test several different beds and he was more than patient with our indecisiveness. Jared was very professional, polite, and not one bit pushy! Top notch and we will be referring all of our friends and family and you should too!!
Our sales rep Jamie was great, first asking what we were looking for, then directing us to all options that met those needs. We chose a tempurpedic and it’s the most comfortable mattress we’ve ever had.
I was not able to go into a store so I ordered online. The gentleman I spoke with was very friendly and considerate and got me exactly what I wanted. Plus it was delivered within a weeks time.I highly recommend this company. This is not the first time I’ve made a purchase from them.I’m that satisfied with the company.