I said surprise me, she asked a couple questions, and hit the nail on the head! 👍🏼Loved it! Quick service.

Super friendly staff - even when theyre busy, Im still able to get my drink before going to work! Shout out to Susie, youre a delight!!

It would be nice if when I ordered my drink no matter which one, it taste the same everyday! I am a regular customer and my drinks never taste the same!

Usually this place is pretty good! But the last few times I came in and had to ask to get my drink remade because it wasn’t right and they never fill it all the way. If I’m going to pay 6$ for a coffee I would at least like it filled up all the way

Quick and friendly service. Order was perfect. The the staff was so helpful. They were out of a few things but the staff had suggestions and made the perfect drink.

Please keep cake pops my daughter would flip if u dont or run out

Employees were friendly as soon as I walked in. Many more staff on hand than my normal location in Missouri which is probably why my WHOLE order was ready as soon as i walked in!I was prepared to wait and am so happy I didn’t have to, the little things can truly make or break a moment!Thank you for being on top of friendliness and being expedient!

Nice and convenient place to meet a friend for coffee. Outdoor seats are nice.

This has to be the longest drive-through line Ive ever seen but its also one of the fastest. They run their drive-through like Chick-fil-A does.

They offer a pup cup for your dog - whipped cream. Awesome.

We had breakfast at Le Peep while on a trip to Springfield. Place was clean and service was good. Good variety on the menu with some healthier options. Food was good. I would recommend.

Super friendly staff! Every time I drive through to get my Iced Matcha Green Tea Latte, im greeted with a smile and a nice how are you doing, those make a difference in ones day!

Slammed as usual for a Saturday morning, but still good coffee

Very nice staff, and clean shop!

This is the worst Starbucks I have ever been to in my entire life. As a regular at Starbucks, I will comfortably miles out of my way to get my drink rather than going to the one closest to me(this particular Starbucks). I waited in line for 35 minutes after ordering my drink, people who ordered after me got their multi order drink while I waited for a drink they forgot to make and didn’t even apologize for the forgotten order.

Quick drive thru experience... they got the order correct

Great when college is out of session. Quiet venue with outside seating.

Staff was friendly, tried to come here twice to give it a second chance but unfortunately the cold brew and nitro brew tastes seemed off and unpleasant, not sure why and was sad to see the flys hovering around the food pickup area. I think this store needs some help.

So friendly and fast!

On par for your average Starbucks quality and performance. The cups are too thin, I had one crack today as it was handed to me in the drive through. The property manager has set the drive through lane too narrow and it is very difficult to navigate a truck through. I hope I didnt get curb rash.

My dog loves this place

Not sure what the hold up was but it shouldnt take 30 minutes to get thru 4 cars in the drive thru. What was meant to be a quick stop ended up making us late to a special event.

Veto good food

40 mins to get drink

Reasonably quick drive thru even when the line is long. Nice staff.

Really good coffee and a very nice store. The baristas were extra nice.

Bathrooms dirty. Very busy. Not enough staff

Fast service the first two visits this week while I was in town. Not open today at 6 when hours posted opening at 530 am. Other than that, good experience.

25 minutes is far too long to wait in line, especially since I cant get out of the drive through line. Horrible efficiency and service.

Great starbucks location.

Nice people, kinda disappointed that their bathroom is not open yet... When traveling it is nice to do everything in one stop!

Long line but quick!

Its starbucks.. you know what youre getting.. overpriced coffee that taste delicious... you either like it or you dont.

Everyone was friendly, great mocha!

This location is excellent. They always do their best to keep the line moving and get drinks our quickly. Baristas are super friendly and helpful. My favorite location

Very busy early morning but delicious soy mocha, nonetheless.

Good people here.

Great service this morning!

Good iced coffee. It would have been better if they wouldve called our names. Our coffees sat for about ten minutes.

They were all so wonderful. Im still learning the Starbucks lingo - and I wanted a keto drink. I ordered the pink drink- which she pointed out was full of carbs. Remade it quick and explained how I order next time.She made my Christmas 😁

Drive-through entrance is around back of the strip as a heads up. Good speed of service and nice staff when I went.

All the girls working were quick but also really pleasant and energetic to talk to! Theyre responsive to any customers with issues and keep conversation casual and comfortable.

Super friendly staff, sometimes a wait, but its worth it for their customer service. Livi is the sweetest barista Ive ever met. Give her a raise.

This place was alright, I personally do not drink coffee so I just got a pink drink (It was great) But its usually pretty busy and We have a hard time getting Out sometimes.

We had been traveling for 4 hours and needed to use the restroom and wanted a nice caffeine fill, as we walked in an employee was sweeping the restroom floor—she refused to allow us to quickly use either restroom....what the heck? I didn’t see the issue but okay.. we decided to take our money elsewhere...

Fresh, Delicious drinks, but a bit overpriced.

Always great at Starbucks on Bufford and raab rd

I go to this Starbucks quite often (almost daily). Overall the coffee and food has been great. I have to rate it down a star, though, due to some of the extreme wait times I have experienced. In general, a ten minute wait is typical. At times, however, I have waited as long as twenty to twenty five minutes for something (I think maybe they misplaced my order??). With as busy as the place is I understand things happen, but have to rate only four stars. I think there is room for a better process to get customers through faster.

Convenient and loved the social distancing measures.

Always go for a caramel frappe!! Live by it!!

Almost every time I’ve gone through the drive through, it has taken 15-20 minutes. This week it was the same situation. Once I got to the window, my drink was sitting right there. I could see my name. The cashier continued to take orders and 5 minutes later finally gave me my drink that was right there. No problems inside, but I think more drive through training is needed for efficiency.

I go to this Starbucks often and love the manager there. Such awesone sweet, and energizing person she is. But some of that staff....... never acknowledge you when you come in, you can stand there forever until someone will tell you theyll be right with you. So if you want to deal with this staff and have a horrible service, this is the place for you!

Good place to get coffee ☕

Needs a more consistant strength in espresso. But still love starbucks.

Standard Starbucks with great coffee. Nothing special with the staff. They got the orders right and were very quick. Has a good size patio with umbrellas for outdoor seating.

These baristas do not stop moving! It was amazing to watch them seamlessly move around filling orders. The egg bites and lattes were delicious!

With any Starbucks dont come in when youre in a hurry last time it took about 20 mins to get our drinks and they made one wrong some of the staff was nice but the girl making the drinks seemed like the customers were getting on her nerves every time the door opened she either rolled her eyes or just looked like she really didnt want to be there.

One of my favorite spots. Theres nothing like hanging out, in warmer months, on their patio with a cup of good coffee. I love the atmosphere here, its always very relaxing. The drive through is always busy, but the team there keeps the line moving. With a friendly staff and a never ending stream of coffee, its no surprise this is probably Bloomingtons favorite Starbucks.

Never have I had such a bad experience somewhere. I went in the other day to get a black iced tea and was given an iced coffee. I came back to return it and get the right drink and the employee Lisa told me that I ordered an iced coffee. I would never order a coffee. After her rude interaction I just decided to leave and go to a different Starbucks.

My barista suggested steamed almond milk making a great cup of coffee phenomenal!

I consistently have to wait 20-40minutes in the drive through just to get a coffee, and a third of the time my drink is made wrong, and its messy. Avoid this drive through!! I have switched completely to other coffee shops because if this ):

I come to this Starbucks often, and this morning I was upset with how I was treated through the drive-thru. I had two separate orders and after I received the first one, I waited for the second one. Then a different lady came up to the window and I told her I was waiting on the second order. The original lady who gave me my first order came back up to the window and said, You were supposed to tell me you had a second order, Im not a mind reader in a rude mannerism and made it seem like I did something horribly wrong. I understand if youre having a bad day but please do not be rude to customers and take it out on us. I dont plan on revisiting this Starbucks with the poor customer service they allow.

Nice well staffed modern Starbucks with a drive-thru and patio seating. Generally plenty of seating and parking options.

Love Them the only shop that makes my white chocolate raspberry latte the way I like it everytime.

Nicole is the sweetest barista I have had the privilege of interacting with. Thank you so much!!!!

This is my regular Starbucks. I usually have great experiences here but their drive thru is sometimes a miss depending on who is there. I was in a hurry the other day and the woman running drive thru gave me the wrong drink. I couldnt come inside because I had my dog in the car so I came through again and explained I got the wrong drink. The woman (I believe Lisa is her name) was super condescending and acted like it was my fault I got the wrong drink. I try not to make a big deal about these things because I know they are usually busy but I paid a lot of money to get the wrong drink and a bad attitude! Most of the baristas there are great, (I love coming when Jess is working!) but this woman being rude left a bad taste in my mouth.

This Starbucks is literally a mess. They seem to be understaffed, so everything is slow despite a pretty small crowd. It also means that nothing seems to get cleaned, so there is spilled food and coffee pretty much everywhere.

We went to this location this morning about 10:00 a.m. There was no one else in line at the counter. There were about 7 employees milling around and we waited at the counter but no one even acknowledged us. I finally stopped someone and asked if they had any gluten free items. The girl rattled off the name of something and walked off. We couldnt find the item anywhere. So were are still standing at the counter and the seven employees arent doing anything.I finally asked why no one was waiting on us. One of them says to the others, who is on the counter? No one answers her and she never even looked at at us and no one bothers to come wait on us. They can see that we are getting upset, still no one acknowledged or spoke to us much less apologized.Needless to stay we left. We will NEVER again set foot in a Starbucks. We have never before been treated so rudely anywhere.

Their Caramel Macchiato are delicious!

☕

This is my favorite Starbucks. Theyre always fast and friendly. And Ive never had a wrong order or bad coffee. Ah, the sounds of Starbucks!

Love the morning crew! Always nice and theyve never messed up my order.

Very friendly staff Store was real busy but the store was clean We really enjoyed our visit

Hit or miss with cappuccinos. Last 2 out of 3 were great but 3rd was undrinkable waste of $5. Not to mention problems with getting the mobil order app to give the discounts for happy hour did not work when I purchased a round of drinks for the office. Went down the drain literally. If you want a latte probably ok.

Great drinks. Quick service

Worst Starbucks location in town. Expect to wait 15-30 minutes if you go in the afternoon, and they mess up our order nearly every time. Do not pull away from the drive through window as soon as you get your order here. Taste first.

Great service. The crazy lady in front of was honking her horn for 7 minutes trying to move the line faster though. Not blaming any employees she was just crazy.

The lady heard our quantities incorrectly and still made the price the same.

Manager had a disgusting attitude. Yelling at fellow employees training & complaining loudly about “not being on break” even though others were busting their butts to keep up with orders. She was so busy being a bad manager she forgot to do her job because I waited 20 minutes for two drinks while she was being absolutely horrid.

There are some really nice people that work here but there is one older woman that works at night that is always rude to me and gets my order wrong every time. sadly i will not be returning to this location because of my awful experiences with her.

Quick and accurate for how busy they were! Will definitely go again (its Starbucks, everyone goes again)

This location has the BEST customer service. Suzie is always so pleasant.

This Starbucks is fine, but I just dont like Starbucks coffee in general. Tastes bitter to me.

I have ordered, ate, and paid at sit down restaurants that are quicker than this drive thru.

This place has no ice.. STARBUCKS WITH NO ICE. Half the menu needs ice. They are turning people away, instead of going to get ice.Sucks I still have 2.5 hour drive..wth..

A very busy location

Standard Starbucks. Drinks are very good however this particular Starbucks is dirty counters are dirty employers have spells on them. Been in this Starbucks numerous times must be a managerial issue no one cleans anything.

Go there all the time ! Yummy drinks

Awful customer service. I only come here once every few months when I’m on my way to Chicago because it’s conveniently located off of I-55.The first time I’ve visited, their sticker machine broke and instead of going back and confirming everyone order that may have been missed, they kept taking new orders and I waited nearly 30 minutes for my 1 drink.The most recent experience was today. Ordered 2 drinks and 2 hot sandwiches. The drinks were made quickly but our sandwiches sat near the oven for 10 minutes. There were employees who weren’t taking care of customers who didn’t bother at marking our sandwiches and no one acknowledged us, in fact they avoided us despite us standing near the espresso machine while every customer after us came and went.I’ll never go back to that location again.

Flat out the worst Starbucks in town. There are a couple of employees that are really nice and professional but unfortunately I’ve dealt with very rude ones that ruled out the good ones. I will never give my money to this location.

Very friendly staff, and highly efficient work environment makes for quicker lines and quality coffee.

This is one of my favorite Starbucks in town. My iced mocha always tastes just a bit better when made at this location.

Vary friendly service and food was hot and ready upon arrival at the window from the drive thru.

I have been here several times in the past month because my girlfriend likes this one for some reason. Every time, the wait is incessant, even for basic orders. Two out of three occasions they messed up drinks and didnt give us our receipt. They are also usually out of most food items. My guess is that its a poorly managed store. Avoid this store at all costs.

Coffee and goods excellent but store is always messy. A customer should never ask for a towel to clean table and bathroom should be on a more regular basis to be cleanws. There was a strong odor.

If the staff could focus more on the customers and less on their personal calls, that would be great.

The manager, Madison, was super friendly and helpful.

Good coffee if willing to spend money

I like Starbucks, but the drive thru takes forever here. Consider yourself warned

Fast professional service, made my order just the way I wanted it!