I came into Mavis Tire for an oil change and let them know about a couple of problems I was having with my car, they were able to diagnose all of the problems right away and let me know what needed to be done! The staff is very friendly, they’re quick, effective and have great prices! The staff was willing to work on whatever needed to be done right then and there without needing an appointment or waiting for a week. Needless to say I am very happy with my visit to Mavis Tire.
Great location! Very friendly environment. I walked in and told them what I thought I needed and they were able to recommend the best option for my vehicle! Will definitely return and recommend to my friends and family.
I had a slow leak in one of my tires. I bought them from the company that advertises with a Blimp. When I Contacted the place that I bought them from, they said they were scheduling appointments for next week! Not sure what they would’ve done if I had a flat. I then called and spoke to Curtis at Mavis in NT and asked if they could help. He said he could probably take care of it in a few minutes. By the time I got there, which is was a while after our conversation they were considerably backed up. I offered to leave the van and Curtis took care of me. He extended a courtesy repair of the tire. Needless to say I was most appreciative & feel that a positive review was the least I could do. Thanks again!
Curtis Jones and the staff was very helpful friendly and very knowledgeable. I will definitely be using this location again. Good customer service is hard to come by . Thank you to all the staff .
Mavis manager and employees at the Payne Ave location, Corey, Robert, and Curtis were extremely helpful and friendly. They do a great job and go above and beyond to provide great service.
Curtis took great care of me and got me in for oil change quickly when I had limited time. Always get great service at this location!
I would like to thank Corey and all the employees at Mavis for their professionalism, great service and willingness to help. Today my tire was almost flat when I arrived at 3:30 pm. I was greeted, as I always am, with a willingness to help and with a smile. I asked when the quickest appointment was, and to my surprise, I was asked to bring it in. My tire was repaired. I love doing business at Mavis on Payne Ave. They are the best. Thank you so much for your help.
I called at 2:30 about a problem with my tire, hoping for an appointment. They told me I could come right in. I arrived at 3:10 and by 3:30, they had found the nail in my tire. It was a quick fix- they plugged the hole: no need to replace the tire. I appreciated the professionalism, efficiency, and the lack of over-selling. Will definitely be back.
Shoutout to them excellent work done overall best place in NT Go Get Them Car Fixed Before the Winter
Great place to come to get your car fixed Curtis was great 10/10 would come back
Was quoted a price on the phone for four new tires and thats exactly what I got when I showed up the next day to have them installed. I would recommend Mavis discount tire
Great prices and always provides great customer service. Thank you!
Payne ave NT location. Very pleased with service. Curtis is a top notch mgr! Will definitely return.
Been here a few times before and always nice, quick, and helpful service
Yesterday had flat tire in my Traverse. I was overwhelmed as I just got my other car back from another shop after spending thousands to fix it. I was overwhelmed and thought here I go more money. I just drove in because it was close to home. Todd the manager said no problem! He unplugged tire. I said Ill take it home because I already had the doughnut on it and Ill put it back in. He insisted and took my keys pulled it in shop and within minutes he not only put tire on but he added air to other tires and evened them out for no charge. Could have ripped me off and said I needed new tire but was totally honest. You dont see this anymore now a day. I was beyond appreciative. It made my day as I just forked out a lot of money on my other car and was practically in tears. Thank you Todd !!!! You made my day and I will always be a customer !!
Friendly and courteous service. Definitely willing to work with you as a customer. Convenient location and hours!
Ask for Johnnie, I came in on a Friday at around 4:30 and they said they were too busy and asked if i could come in the next day. I did return and they seemed to be be about equally busy as the night before, only this time Johnnie told me no problem and got me in right away and then got my tire patched for me and got me out within 20 minutes or so, from now on Ill definitely be calling ahead to make sure hes working
What can I say about this place.well first I must say the manager & the crew deserv a nice raise💵💵💵💵💵💵 as soon as I got here I told them my situation I had with my car and they totally fix the problem and i got a decent price & a great service.you want good service and great prices come here to Davis tires on Payne..
Curtis gives wonderful customer service.This mavis tire location is clearly understaffed and theyre making do with how busy it is.Would recommend.
Quick service, friendly staff. Overall a pleasant experience. Would 100% do business again!
Detrick is the most amazing Employee I have ever encountered. He exudes Professionalism, kindness, compassion and extreme honesty. I truly believe he goes into work with his first priority to please the Customer and do all he can to make sure the customer is happy and All issues are resolved. I believe he models what we need more of in this Profession and thats a sincere genuine approach which is lacking in this Profession. He really is one of a kind and I am honored to have met him.
Went in to get my tire fixed. I was helped by Johnnie and he got my tire fixed and I was on my way in no time. Fastest service I ever had at a shop. Very professional and amazing customer sevice!!! Thank you so much!
The attendant on the phone was quick and very helpful and once we arrived at the location the service man was friendly and efficient. Would definitely recommend
This store is amazing!!! Always a great experience, they are straight forward with me on what needs to be done, dont pressure you into buying things you dont need. I take all my familys vehicles here. The staff is always friendly and very attentive to their customers. I will definitely be back in the future.
Yesterday I brought my car into this north Tonawanda location because my tire was making a funny noise with no appointment the manager curtiss was very polite and perfessional explained what it was...This crew got me in and out less then a half hour.... Ill definitely recommend this location to my friends and family... Ill definitely come back for future repairs
Curtis the manager fixed my flat and got me out of there in 10 minutes flat!This isnt my first experience with this location, they have never done me wrong!
Fast, pleasant service. Will definitely be coming back!
Since the grand opening I’ve been bringing both my vehicle and my wife’s vehicle. Past and current management never disappoints. Detrick and his team are professional, skilled and above all honest. Service at this location has never faltered and the prices are extremely fair. I will confidently come back time and time again with any issue. Most current visit a special thanks to Detrick and Johnnie.
Courteous and helpful staff efficiently handled my service and reasonably-priced.
Excellent staff, great work. Even short staffed they got me in and out in a timely manner. Very pleased, would highly recommend to anyone!
Such a great auto shop with an amazing staff. They were able to patch my tire for me in less than 15 minutes. The staff was also extremely pleasant as well as helpful.
Service was good, got flat tire fixed in timely manner, Manger was very friendly and helpful
Awesome tire place in North Tonawanda. Curtis took care of repairing 2 tires with screws in them.
Quick and fast service. Detrick (manager) got me in and out with my flat repair. Definitely recommend this place.
This TEAM is Great. I took my vehicle there looking for a tire plug & they did it in less time than it took me too walk ta a local coffee shop.
Went to get my tire patched for a slow leak. It took about 15 minutes, when they were done they werent going to charge me. I would definitely recommend.
Detrick was incredible !!! I called right when they opened panicking that my new car I got had nail in the tire! He got me in immediately and took care of it in less than 20 minutes!! Professional, efficient, fast and so FRIENDLY! 10/10 would recommend will be returning all because of this man and his great service!
I had the best experience with the manager at this location. I always come here to get my car done. I live in cheektowaga and drive out here to get my car looked at because theyre the only ones i trust with my car.
Todd was super friendly and fixed my tire for me extremely fast
Fast and friendly service. I always trust the Mavis crew on Payne Ave in North Tonawanda!
The Assistant Manager, Johnnie was extremely helpful and made sure my car was safe to drive using his wide variety of skills, display of professionalism and amazing leadership qualities. I will be returning in the future
I managed to run a bolt over on the Blvd this morning, so I pulled into Mavis to get the tire plugged. With zero hesitation, the gentleman at the desk had me pull up and plugged the tire for me, free of charge. And thats not the first time Mavis has done right by me. About 7 years ago, the Walden location saved my wallet a ton on a new brake system. Always service with a smile.
Place was awesome. The guys are great and friendly. Robert is awesome.
Called about a screw in my tire they got me right in and repaired it in less than ten minutes - highly recommend!
Always great service at mavis, my car is running great. I would recommend Mavis to anyone
Great service. Took me in without an appointment. Fixed my tire quickly. Very efficient and very nice people working here!!. Will definitely be coming back .
I came to Mavis with an issue with my vehicle. The Manager personally took care of my problem letting me know what was wrong andw what needed to be done and would be able to take care of it
Was impressed how swift and seamless the service was at Mavis. Jermaine was wonderful and extremely communicative and helped me through every step of my experience. I had multiple services done to my car and they were able to get everything done by the end of the day. The only thing I would be weary of is that they quote prices for services as a package that includes warranty and labor. This made me not realize that I would be paying an additional cost for the warranty. A look at the receipt before finalizing your purchase would clarify this issue.
Good service helps with multiple paying options. Friendly staff
I have been to a few Mavis locations but I must say the North Tonawanda location is by far the best. They went way above and beyond to help me out. Work was done right and fast. I will definitely use that location from now on.
Guys there were super helpful and full of integrity. I brought my car there on a Saturday for a rattling sound coming from the underside. Turned out to be the heat shield. They addressed the issue in less than two minutes.
Front end alignment. Had me out in 25 min. Great job!
I talked to Detric who helped me find whitewall tires for my 1958 Sportster XL, which are almost impossible to find...he went out of his way with time and energy to help me. A true professional and one hell of a nice guy... I highly recommend him for all your tire needs.
You will not find nicer folks than the ones who work here! They communicate regularly and are easy to work with. They won’t find anything extra wrong with your vehicle. Top notch service and prices, with choices! I highly recommend!!
They were playing 734 by juice, the long 10 min + version too. not the short mainstream version so id give this place 1000/5 stars if i could.
I took my car in for an oil change and was told I needed new rotors, pads, struts, shocks, and other repairs that would amount to over 1k. I took my car to the subaru dealership for a second opinion and they said I need NO REPAIRS. That all my parts are in great working condition!I cant believe the manager of this Mavis would try to scam me out of so much money. No shame at all. Please do not trust what they say to you and always get a second opinion from a reliable mechanic.Also, my oil was way too high and whoever did my oil change spilled oil all over my engine. So unprofessional.I will NEVER come back to mavis and I will be sure to tell everyone I know to never get their car serviced with this company.
Really good place too get work done on had my car here a few times no problem whatsoever great service and great customer service really recommend this place
Tiana is a excellent employee. Greeted me with a smiling face even when I came in sad from a flat tire. I would definitely come back just to be cheered up again by this absolute delight of a person. This place gave me the common courtesy any customer should have when they need something done to their car. 10/10 would recommend!
Jermaine and Nieyaae took very good care of me. The first time i came in i was not happy at all. Their customer service went beyond what they should have done for me. I would definitely recommend this location. Thank you very much
Great place, great staff- took my car in on short notice when the local tire shop on grand island was unhelpful.
All the staff, especially the managers and derrick, did a great job with my new tire.
Made an appointment online but unfortunately the store did not have record of it. But that was no problem for the store because they took my information and got me right in. The service was quick and friendly and I would definitely go back again.
I would definitely give more stars if that was a option... I took my vehicle here to get alot of work done. They were very professional and nice. Everytime I called to check on my vehicle they answered and told me or called me back within minutes. They were life savers...
The staff this No. Tonawanda location was exceptional. Especially the customer service agent Trina. She was far superior than the situation which occurred earlier in the day at at the Sheridan Dr. location which was absolutely horrible. I spoke to a clerk in person and showed him a receipt for 100k mike tires that were purchased approximately 2 yrs. earlier and had 15k miles on them. He told me he thought the road hazard might cover The damage to the tire. I then asked how much the tire was if I had to purchase and he told me I could expect to pay $80 to $90 and there was no way I pay full price. I bring the tire back and that individual is no longer there and another individual told me the tire was $160. I mentioned what the other guy quoted me and he said well thats not what youre paying this is the price. I asked to speak to the manager so he called up another individual and said hey this guy is accusing me of lying about the price of a tire. Which is not what I was doing. That manager also said the tire was $160 regardless of what I was told before. I asked why they had somebody working the counter who could not quote the correct price? His response was, it didnt matter Im telling you now what the right price is. I departed the store with my tire and went to a different Mavis to match tires. The North Tonawanda clerk was exceptional quoted me a price that was $15 less than the Sheridan Drive store quoted me and then was able to take off another $10. Dont go to the Sheridan Drive Mavis if you want quality customer service!
Great service. Jermaine and Johnny where great. Took care of me right away and didnt mind stay late to help
Great customer service, I was in and out with no complaints! Thank you, Jonny!
I stopped in Last minute because my Car was making such a funky noise, an the manager Told me if I could wait a few minutes she’d get the car in an check it out for me . She got the car rite in an informed me that it was safe too drive just a simple shield hanging . I say that to say, the employees there are AMAZING. & they made my night going above and beyond to make sure I was safe ❤️
Detrick and his staff are professional and timely. Very pleased with my service.
Ms Tiana was an excellent help and made sure my car was in perfect condition before leaving her shop highly recommended this shop to anyone looking for repairs on their car.
Detrick is very respectful and professional he just fixed my tire thank you please go there you won’t be sorry
Just had very good service. Pulled in with a nail my tire and pulled me in right away to put a plug in it . Very feiendly and couretus and did not charge me.
Jermaine was excellent and very helpful with the whole process of getting a tire change today, I was very happy with the service I got and it was very quick and easy! Very affordable!
I just want to say I am blown away by the service from the women in the front office! My mother is elderly and she called me too help her out while she waited, she’s always nervous that people will take advantage of her because of her bad experience with mechanic shops, but this women I believe her name was teyona? Took such great care of my mother she got her rite in, offered her a seat turned the heat up a bit for her & held a good conversation, I heard all of this by just being on the phone with my mother . She even made my mother laugh a bit . I will DEFINITELY RECCOMMEND THIS PLACE!!!
Detrick hooked me up! Great service and excellent knowledge. Highly recommend talking with Detrick!
Daryl was very helpful and got me in and out very quickly. Recommend this place if you need a quick service with great ppl
Service was so quick and the store manager was so helpful and friendly. Highly recommend this location!
Tiana gave exceptional customer service and helped me out financially to get my shocks done. Great staff!
Courteous, professional & friendly staff. Completed the work in the time frame advised.
Tiana and Nieyaee took great care of me at the North Tonawanda location . I came in for a noise and turned out that I needed some extended mechanical work done, they were very honest and showed me everything that was wrong with my vehicle . The customer service was EXCELLENT. They made sure I was comfortable as far as the temperature, put on a movie for me in the waiting room & they even gave me a few extra discounts being that I needed I few things done . I would Rate the service here 100/10 . The ladies and the team were GREAT . I will definitely return !
The lady at the register Tiana provided me with the best customer service, was very helpful, & extremely nice. I would definitely come back for their services again.
I had a flat tire that was going bad; I needed the tire change quickly. I went to Mavis on 943 Payne Ave to get it done. I was greeted by Tiana and told her my problem with my tire. She got my keys and got my car in fast. She told me it was going to take about 10 - 15 mins. That was great timing for me. I waited in the waiting room where Tiana turned on the tv for me, and I was about to look at the news for a bit; before I know it, the car was the car to go. Customers service was AAA for me. I felt like I was treated well. Amazing customer service! I would go back to them again.
Nieyaae is a wonderful employee who gave me outstanding quotes on prices for my car! I will definitely be coming back again.
Was treated very professionally and the service was a quick turnaround. I would recommend this location.
Nieyaee and Michael were very helpful and fast. Thank you for getting me out in time.
The Assistant Manager Jermaine was very nice and helpful. My car was in for all new tires and wheel alignment. I will go back again in the future.
Tiana, the store manager, was fantastic. Very friendly, helpful and informative. Everyone who came in and out while I was waiting for my car also expressed how happy they were with her. Car feels great after a new set of tires and alignment. Will definitely return!
When to this mavis store on my way from work with a flat tire . This customer service lady Tiana was so amazing, Tiana was very helpful she go above and beyond to make sure my needs were met . She gave me many options of service they provided that was in my budget . Over the years my experience visiting Auto shops I’ve never come across such nice and attentive customer service clerk ever . I have to gave her the complement thank you very much Tiana Marvis Tire have the best customer service rep.
Tiana the store manager was amazing to work with. She was helpful and polite and kind. I will definitely be coming back with my truck. Highly recommend it.
Great experiance. Prices where great and the manager adjusted the price to match a competitor along with keeping me informed of the progress because i dropped the truck off. She was great and I will use them again as their service is outstanding
Tiana at the front desk was absolutely incredible! She was able to answer all questions that I had and explain the things I did not understand! She was pleasant and kind and I will definitely be returning because of her!!
Excellent service. Very prompt. I would highly recommend
I stopped in for a flat repair and an 2 tire monitoring sensors an the service I received from Tiana & Corey was nothing short of AMAZING!!! They were able to get me rite in an work with my budget . They even offered me to watch Netflix while I waited . They made sure everything was clean an everyone was following the Covid procedures ! I would definitely recommend this place !
Great work and great employees always make sure I’m taken care of and I always make sure to go back when ever I have tire issues
Jermaine took care of me. Great service. Quoted me half the dealership did on my repairs.
Great job done.,Friendly, knowledge.,Derrick was awesome. Would recommend Mavis
Great price for tires, solid work and a friendly easy going manager.
I am still blown away by the service I just received from Tiana. I don’t live in the area and before driving 6 hours home I was concerned I had a slow leak in my tire, when I told her this she personally did the work for me. She was awesome and I highly recommend this location!
Fantastic customer service provided by Detrick!!!
Jermaine was excellent and got me in and out. Highly recommend