After being turned away from numerous other furniture shops, stating little or no inventory. Or the ever popular we can order it for ya, itll take 6-12 months though. Finally we stopped by the small, local, hometown shop. And what a selection!! Right front and center was our perfect sectional! No hassle, no hard sell. Just let us sit and try it out and happily answer any questions we had! The best part? We have been waiting on an order from Ashley for 6 months, and was told to just get used to it because we werent done waiting (last straw was them saying theyll keep pushing us back if they continue to get other orders). We bought our sectional yesterday, and its being delivered today!! I dont know why i always go to the bigger shops, I guess i just think theyll have the best selection and customer service. Dont kid yourself though, try the hometown heros. They know how to take care of you!
Amazing place and super helpful and friendly staff. They made me feel like a family member and they were honest the whole way through the experience. They have such a gorgeous inventory with items you would normally not find around here. My wife and I will be returning to purchase our dream couch and everything else we will need.
I would highly recommend Furniture & Things. Great selection and amazing staff. Make sure to ask for Eric. Not only he will point you in the right direction, but he will go above & beyond in order to help you out!
Service has always been so friendly and knowledgeable every time I’ve bought something! Quality furniture and the prices aren’t bad either. I expect my pieces to last me a very long time!
UPDATE!!!** It has now been a week passed the day we were scheduled to have our mattress delivered. We have called multiple times trying to find out where its at or what is going on with it and all we get is it hasnt came in yet. We always get told that they are going to call the company and give us a call back, weve been told that twice now with no return call. Beware of buying from if you are in need of anything soon. - Nice store with very friendly, helpful, staff! Very nice furniture store!
I had a wonderful experience in the store. The staff was incredibly helpful. There’s a great selection of items with very competitive pricing. They even delivered my purchase the same day! I will definitely ship here again in the future!
First time in your store...very nice. Eric was very cordial, well informed on the pieces you have and helpful in making our selection. We will recommend your business to others. Thank you so much.
Do not buy anything here. The staff was dishonest about the time it would take to for me to receive my mattress. I was told 3-5 business days, and after two and a half weeks, they still didnt have it. When I asked for a refund, Cathy was rude and tried to talk me out of it. In the most disrespectful tone, she said, all sales are final. the owner who was in that day intervened, and he gave me a refund, but he was also extremely argumentative and tried to get me to buy something else. When I told him my concerns about what happened, he became defensive and denied everything. They have high-quality goods in there but have poor business integrity.Responding to Owner: With the owner response, my point is being made. He completely ignore the fact that Cathy was rude and the staff being dishonest. Also Eric rather talk about how great his store is instead of addressing the problems that do happen. He did it to me then and he is doing it in the review. I was upset at the fact that I called twice to see what was going on and they said we will call you back and never did. When I tried to tell Eric this he ignored me and went on about how we have high quality and we dont receive sales commission. He continues to do this responding to me. Dont trust this place they only want your money.
Service was great. Staff was very helpful and knowledgeable. Beautiful pieces of furniture.
After looking for a king headboard/footboard set for several years, not only did I find one here, but the customer service was awesome, and the price was great. It’s so nice during these trying times of the pandemic to find friendly helpful folks to work with. Thanks a bunch!!
Furniture & Things is great! They went above and beyond my expectations to find exactly what I was looking for. I will definitely shop there again in the future and recommend to friends.
Very nice furniture. The employees were so nice and helpful.
Great experience shopping at Furniture &,Things. Good sales ladies and very helpful . Will be returning to the store
We bought a new mattress, the service was excellent and we are very happy with our purchase
Beautiful furniture. Sadly their customer service is unacceptable. Delivery was scheduled and no callor text or delivery not once but twice. Still no furniture. I will be asking for a refund.
Excellent service and super friendly staff. They have the most unique items you’ll find anywhere... love this place ❤️💜💙
Bought a sectional 2 years ago. When a switch stopped working, they ordered a new one and came out to replace it. JC was the technician that drove 45 minutes to my house. He arrived on time as scheduled. He offered to wear booties over his shoes on my carpet. He wore a mask and performed the work quickly and professionally. Their service is above and beyond any big box store.
I bought a beautiful dresser at a reasonable price, staff was friendly, helpful.
Love the furniture!! It so well made. Eric was wonderfull to work with and helped us pick out just what we wanted.
They were all extremely helpful. Lonnie was great when expletive differences with the mattresses we were looking at. We have always had great serviceThank you
Good selection Fair price Good people
I am picking out a recliner/glider for my nursery room. They really helped me out by finding something that fits me well and that will be nice a comfortable for the baby and I. Can’t wait to see how it all looks together. Love how they are willing to go above and beyond for their customers
Take a few minutes to stop by and browse around Furniture & Things! If you cant find exactly what youre looking for in the store they will special order it for you! Every one was very helpful, especially Cathy! Thank you taking the time to work out every detail of my coffee bar cabinet, cant wait to get it! Prices was very reasonable and staff very knowledgeable ! Shop locally, you will be so glad you did!
I was shown exactly what I was wanting to purchase, a new mattress. The expert salesman happened to be the owner, Eric, who took me to all the various styles I would be choosing from. He easily gave me facts and details of each model and readily encouraged me to try each one. Once I had made up my mind we discussed platforms and he demonstrated the kind he recommended which was the perfect economic choice for me! My experience at Furniture & Things was one of the BEST shopping experiences Ive ever had.
I just got my new bed today! The staff is SUPER helpful. They are not pushy. They made my dream bedroom complete. I LOVE IT. I definitely recommend Funiture and Things for anything you need in your home. I am beyond excited. A+ for sure
I was very please with the service. Eric was great to help with the furniture I bought. He has great quality furniture. I would highly recommend his store
I needed a new pendant for a power lift chair and they had one in stock and had me on my way in no time. Very helpful and friendly people!
Very friendly and nice. The furniture looked nice and several different styles. Highly recommend you take a look. I know I will be going back!
Kathy and Karen helped me and my grandma todayand were so helpful and so sweet! Thank you again for getting us what we needed ❤
Furniture & Things is a great place to buy unique, high-quality, American-made furniture. Sarah and I are repeat customers, and we couldnt be happier. Eric, and his staff, are very knowledgeable, professional, and perfectly accommodating.Go check it out!Thanks to everyone there!Paul and Sarah
Very friendly and informative. Furniture very well made and high quality and cant beat the prices.
Had a great experience with wonderful customer service.
Ordered a loft bed and took two months to receive the ladder and the ladder I had to settle for was wrong one and totally different color and finish. Was never offered any kind of compensation for the issue definitely poor customer service would highly NEVER reccomend this business to anyone I will stick to the big box stores from now on
Top notch store the bed I purchased for my daughter is perfect! The service is wonderful and staff so friendly and nice. I highly recommend this store.
These guys were amazing. Eric is my hero. He held true to an older price for a Cowboy Kitchen, and arranged for shipping to Los Angeles. The piece is incredible and we made an awesome arts and crafts station for it for my daughter. I definitely recommend them.Best,Ian WallachLos Angeles, CA
Great service. Got me right in and out. Not pushy at all but helped me get the best deal for my situation. Will definitely return!
They have a lot of nice items for sale. Husband and I went in just to look around due to trying to pass some time! The sales lady was very welcoming and sweet but the sales guy in my opinion was way to pushy even after we told him many times we were just checking things out!!
Just want to thank Eric for all the nice furniture that I got there!! An for all the help that he put into helping me look through the books I love everything I got there the furniture was great!! So I would advice everyone to go there if they are looking for great quality furniture an for great service an he sticks to what he says!! So thank you very much Eric!!
Eric was very helpful and well informed about the furniture in his store. Very pleasant experience and will gladly do business with them again!
The quality of furniture here and the customer service is unbeatable! I have purchased a recliner, arm chair and a custom made Amish bedroom set from Furniture And Things and each piece is beautiful, sturdy and unbelievably perfect! Each of the staff really know their stuff. They patiently explained each piece to me and shared their knowledge. I’m super picky and they have gone above all my expectations! I can’t say enough great things about Furniture And Things!
I love this store! The staff is super helpful and friendly. They don’t harass you! This store has really nice quality furniture and little nick nacks in the back that I’m obsessed with! Definitely worth it!
Very helpful and knowledgeable. Willing to work out a deal when you have your heart set on a piece. This is our second time purchasing furniture here. Eric is an awesome gentleman.
Love this place ❤️ We will definitely go back there. The customer service is FANTASTIC! There was instant bonding with Eric, Lonnie, and Ginny. Folks if you are ever in North Vernon this store is a must you have got to stop in and check it out. My husband and I fell in love with the place.
Wonderful, friendly and very helpful staff. I very much enjoyed my visit!!
Great people with great service. Highly recommend furniture and things in North Vernon.
Very nice selection of mattresses and Kathy was so helpful with finding the right one for me. Shes a very sweet professional lady...Wish all stores had sales people like her!
Eric Kimmel was our sales associate and he was awesome! No pushy sales, very polite, and helpful. We got quality furniture for a great price. My wife and I recommend this company to anyone needing furniture.
From the second I walked In, I was made welcome with very detailed specific help and information of what I needed, they all were kind, And Eric Kimmel obviously knows the value behind helping someone with top quality reasonably priced furniture!
Service is so great! And Amazingly beautiful furniture and the owner is always willing to do anything in his power to get great deals!!! And he has such a wide selection of stock in his wearhouse! He will take as much time as you need helping you get the best for best prices! I just love going in there to see Eric bought my daughter a beautiful bedroom suit and going back for table and chair and my own bedroom suit!!! He even stood on not one but 2 chairs to show me how great and Sturdy they are! To me thats fabulous service!!!
We needed a bedroom suite for our spare room and they had just what we needed. It was a good quality set at a great price. They are very nice people to work with too! I highly recommend them!
Eric and the entire staff at Furniture and Things have been very helpful. They have a huge selection in the store to choose from. Or, if you can dream up a couch configuration, they can get it in a short time. They also have many other home furnishings to help complete your home. Great service as always!
Great service. Great price.
We love Furniture and Things they have a very nice selection of furniture and lots of beautiful wind chimes and decorations. I bought a sofa table, living room set and 2 chairs for my dining room. All items are excellent quality and look amazing! The staff and delivery guys went above and beyond with customer service! If I could I would give them 10 stars!!
This is such a great store. The furniture is good quality and the staff helpful. Eric goes out of his way to teach customers what to look for so they can make informed decisions.
Very enjoyable experience. The store is filled with beautiful furniture, decor and unique items. I found several teaaly unique items. I will shop there again!😁
Purchased a mattress and adjustable base and a recliner today. Great prices. Great quality.Large selection. Wonderful staff.
I think youre a Super cool 😎 place to get things from so far.
Amazing service! As soon as you walk in the atmosphere is relaxing, everything is organized logically. Furniture and all the things are very beautiful. The owner, Eric, and other staff are so nice and knowledgeable. You can tell they all work very hard to give you the best deal for very high quality everything! Theyre not pushy, give plenty of time to try anything that needs sitting or laying in and provide very useful information to help make a smart purchase. Will certainly go there first for our next furniture purchase.
Id decided I was buying a mattress, and I wasnt leaving until I did! The staff was so patient and helpful! It took 3 hours but with their help we finally found the perfect mattress for us, at the perfect price! Eric gave us an amazing deal and even delivered and set up our new bed!!! I suffer terribly with back pain, but ever since buying this new bed, I have been nearly pain free!!!! Thank you guys!
We went in to buy a queen size mattress like the sign says out by the highway that says queen mattress for $219 but went in and asked and they said their cheapest queen was $379 and that was a presidents day sale, was going to pay cash but the salesman was good and showed us different mattresses anyways we tryed a few and he told us about the no interest 1 year payments so we ended up buying a king size hybrid for $1000, didnt want to spend that much but turned out okay because the payments will be low and it has a 10 year warranty so it will be well worth the money overall good experience
Always a positive experience. They do everything they can to help you find what you are looking for. High quality things for a good price.
Excellent service and selection. The staff is knowledgable on all their products.
Very helpful and patient with my request. Will purchase items from here again.
My husband and I have been looking at couches for a long time. As soon as I walked into the store I saw what I wanted...and it was affordable! My husband was so impressed with the quality he ended up getting the ottoman and chair. Eric was great to do business with. He delivered it quickly and while he was there he advised my husband on a couple of spaces in our home. I came home from work to quite a pleasant surprise.Pros:Selection is greatQuality piecesSales service is helpful, NOT pushyPrices are competitive and fairCons:Nothing comes to mind.
The stores salesman was very helpful and very friendly, but tried to get me to use their fina ci g a bit too hard but all in all I had a really good experience from them
I was very pleased with the service and politeness of the staff at Furniture & Things in North Vernon, Indiana and I will recommend them to friends and relatives!
I Recently purchased a home here in Madison, IN. Moved here from my home state of California (Los Angeles). In my new found interest in Mid Century design, inspired by my 1956 ranch home, I found myself looking high and low for period furniture of quality and fair pricing. While out for a drive, I stumbled across this unassuming store in North Vernon, IN on a sunny afternoon. Upon entering the store, to my surprise, I immediately noticed the level of quality and selection, as well as a nice mix of furniture styles to be had there. Honestly, I did not expect that, given the location: Never judge a book by its cover! By the way, nothing at all wrong with the nice town of North Vernon. Anyhow, they even had, to a lesser degree, Mid Century styled pieces too. What I didn’t know, but know now, is that the owner; Eric Kimmel, and the rest of the helpful staff, are willing to help you find specific items through their myriad of vendors with which they deal, as they did with me.For example, I just recently ordered these GORGEOUS retro-looking custom covered swivel barrel chairs through one of their vendors: Best furniture. They arrived a week ago at the store, I just recently went into the store to see them, before having them delivered. My first impression was; OMG!!! WOW!!! I felt like I experienced nirvana!!They had me choose the fabric (700 fabric choices), and leg color.When I sat in them, I was extremely impressed as to how comfortable they were as well!I can’t remember a time when I felt this pleased over a furniture purchase in my 58 years on this planet! To my delight, I was informed that Best furniture makes their product here in Southern Indiana. What a fine, fine job: quality, workmanship, design and fabric choices!!Honestly, I was hoping, at best, to just not be too dissatisfied, as I try to be when it comes to buying anything new. This time however, I am actually overly impressed; blown away!!My new chairs, the way I feel, look as if they were actually manufactured in the early 1960’s, then immediately preserved in an air-tight time capsule, only to be saved for their 60 year unveiling. It’s EXACTLY what I’ve been searching for! You won’t find these on Warfair, Joybird, or anywhere else, except through Best furniture.Lastly, I want to thank the Furniture and Things staff for putting up with my specific furniture needs and desires, and being kind and patient with me.Thank you Eric, Kathy and Lonnie.Regards,Your happy customer,John Robert Krause
Very friendly and knowledgeable staff. Excellent customer service!
We try to offer a little sample for everyone! We appreciate our customers! Thanks! We try to offer a friendly face and great prices! Stop in and see what we have!
Went in to find a new recliner. Found the nicest people. Eric let me look and discover what was available at my own speed. It took me a while to decide. I found just what I wanted. Thanks Eric.
Love this adorable store! Very friendly staff and helpful service!
The staff is great and I love the items Ive purchased from the store. Good quality furniture.
I am very pleased and happy with my couch I would shop there again!!!
The shopping experience itself was great; the staff is friendly & extremely accommodating. However, dont EVER get involved in their 6 months same as cash deal. The bank they use is Synchrony Bank & they are horrible!!! They actually harass customers and threaten to send them to small claims court (like sending customers certified letters) AFTER they have already received their payment in FULL. I will go back because I love their store & staff, but I will never take advantage of their six months same as cash deal again.
Very good people and very helpful I will be recommending this place to friends and family.
Just made our first purchase there last week! Very kind and knowledgeable staff! Easy process! Well for sure be back!
Great experience, very friendly staff! Great value @ great price.Thank you Eric!!!😁
I met with Eric and appreciated his passion for offering customers high quality products at a great value. He took his time explaining how everything is made and exactly where it comes from.
Great customer service, extremely friendly! Tons of different items in the store. And they have Candleberry, which is my favorite! Overall very satisfied with the different choices and a great store!
Very friendly and helpful they gave 110% to make sure the customers were 100% satisfied we were first time customers but due to great service we will be returning customers
Eric is a fine gentleman who has helped me find the perfect recliner.
Over the years my Family has picked out some of the finest pieces of furniture and bedding from Furniture & Things and its such a personal pleasure to visit and shop the many different items throughout. Today we added more to our home and we are personally Greatful to have such as wonderful little place and people in our little town.
Beautiful new Ashley bedroom group, gorgeous and wonderful delivery service!
What a great little store! Friendly staff and quality furniture and a nice selection of mattresses. I like the selection of candles and gift items. Ill most definitely be back!
I have purchased several pieces there and am very pleased with everything. Great customer service, fast delivery
Very helpful staff. Great quality of furniture an prices to match. Would recommend everyone to check them out.
Awesome service.Eric and Lonnie were very able helpful in helping us picking out a new mattress.
This store has beautiful furniture and their candles smell great.
Awsome good quality furniture! Super nice owner and staff! I have purchased several items and LOVE them all!
This store is awsome. Very polite and informative about their funiture. Very personable. They have some very unique furniture on hand and will deliver same day if possible. My family shops there and we have been treated like family. Their satisfaction guarantee is awsome. I HIGHLY recommend this store if you are shopping for high quality furniture.
Quote one price, then suddenly say opps we meant its this new more expensive price. Very heavy on upsells and high pressure sales staff. Distasteful and feels scammy to pull price switches.
Great customer service!
Excellent deals, and great service afterwards Eric is the best, great selection. If youre looking for new furniture for your home EXCELLENT place to go 👍👍👍
Love your merchandise and the staff was so very helpful.
From the time I walked in,, they were kind and very knowledgeable about the furniture they carry.
Awesome store! Lots of various items & Tons of gifts! They also have Candleberry which are my favorite candles!
Very pleasant and very helpful
Great people. Quality furniture and things. Beautiful store.
Great service and amazing products!!