Took my Honda Civic here after someone hit it while it was parked in the street. They were very professional, personable, and gave me a fair quote. We made an appointment to get the car into the shop for a few days later, and in less than a week it was ready for pickup. My car looks good as new, they matched the pearl white paint perfectly, and the welding job is top notch. Not only that, but the final bill was less than the quote! I would highly recommend this body shop!
This is a place that gets the job done right the 1st time. They were also so fast and communicated properly with the insurance company.I highly recommend North End Collision.
Fantastic service. Nice people there.
Super helpful,friendly and honest. Will go back!
The price I was quoted was the price I paid. Rob and his staff including Rachelle at the front desk were friendly, professional and up front about my costs. They listened to my situation and gave me a fair price even though I didnt pay through insurance. If youre car gets messed up in an accident go to these guys at Northend Collison youll save thousands
Great & Very Fast service!! Im Very pleased!! Thank You So Much!!
An absolute great experience! Just took my car there for the first time to get a latch replaced and they were friendly, fast, and communicative throughout the whole process especially Rachelle! Will definitely recommend them from here on out!
Helpful with our car
Best customer service around.
Great job, guys!!! They finished on time and the quality of their job was really good. The attention of details and front desk service was nice.
Referred by State Farm. First time ever dealing with a collision shop. Took my car in after an accident on February 12 and was given an estimated time of completion February 28. My car was ready February 23. These guys did a wonderful job. The car was also returned to me cleaner than when I dropped it off. Rachel is the best!! She was very helpful and kept me informed. It was also convenient to have Enterprise Car Rental satellite set-up there. Kia is also the best!! I didnt have to go out of my way regarding a rental. I would definitely refer this shop and take my car back if the need ever arises again. Thanks guys!!
I have taken 2 of my cars here for extensive body repairs that I paid for out of pocket. They are extremely reasonable and their work is top notch. Really good professional customer service. Highly recommended them and would use again if needed.
Fast, friendly, excellent service! A very professional staff, and they clearly love what they do.
This shop was recommended to me via geico due to an insurance claim. Cant say enough good things about the work done here. Realistic timeliness and quality work. Had a minor problem when I got it back, but was taken care of immediately with no hassle. Take your car here if want competitive prices and quality work from good people
Northend Collision has been nothing but a perfect experience. They treat you like you’re their only customer and get the job done. Rachel is so easy and fun to work with! Thank you for making my “bad” situation an easy one.
Fixed my car in no time!no wait despite me being late. Car is amazing and was even cleaned thoroughly. Will always go here while living in the Detroit suburbs
I have trusted them for over 20 years and the service and quality has never failed my family.
Nice prices
Have been going to this place for years and their service has always been top notch!!
My repair seems to be well done although this is day 2. I was so upset with the chalked film all over the inside of car from the compound they used or was from the body work. It looked some used a dirty rag and it dryer chalky.. My car should have detailed cleaned inside and out as much as they charged my insurance...
Guess we found a new repair spot! These people are true experts and professionals. My car was in and out, fixed perfectly and so easy for this busy mom! Thank you Northend!
Amazing service!!!!
Lack of accountability to their customers... Refused to take responsibility on unclear disclosure of risk in replacing windshield. Resulted in an unwarrantied replacement that cracked within 4 months that the installer refused to fix. Also did not disclose issue with ac system until the day i picked up after having it in their shop for 2 weeks which caused system to fail. Spoke to manager and he was rude and dismissive of complaints. Will not use or recommend again
Great customer service gets you in & out
Cant rate these guys high enough! Accidents are a sucky part of life but they made it super easy (even during a holiday) and were so friendly the entire time. I hope I wont have to be back but if I do happen to get into an unfortunate incident again, Ill choose northend.
Very clean shop, fast service
After the garage jumped in front of the wifes car, twice, this bump shop performed top quality repairs.
Fast and friendly service. Would recommend to others
Great work in a fast return loving it
Good work
Good job on inspection on my car!!!
Great service amazing workmanship
They do great work
Trustworthy friendly faces ❤
Personal and efficient
They literally put my car back together wrong.
Good service
Very professional and kind!
Highly recommend Northend