Our previous Mac crashed and we hoped these guys could help. Paid $1600 for a refurbished MacBook. They were unsuccessful in getting our other hard drive to transfer to the new refurbished one. We also noticed within days how slow it was with photos, videos and any streaming (which was made clear to them was the main reason we wanted it). When I brought it back in, they installed a larger hard drive. Still the same. Explained how frustrated we are with transferring photos, etc and they offered little help. Asked if we could return it and they offered “maybe $200”. This was within a year of purchase. Very disappointed and now stuck with a computer that is nothing but frustrating. Should’ve just saved the $1600 and went straight to Apple and pay full price for a new one and real professional service.
Been trying to contact this company but I’ve failed.Calling the number on Google maps, but tells me it’s out of service.Called the number on the website, it turned out to be a literal scam (were offering me $100 in exchange for my address and my credit card number).Would love it if the owner or person that runs their comments on here could contact me.
My computer couldnt be repaired and they had a similar model refurb for sale. With a one year warranty, how could I go wrong? Well, nine months in and Im having issues... and they have closed. Im screwed! :( I dont have my invoice any longer. Do you have a contact number as the phone number I utilized previously has been disconnected.
Says open for in person pick up tried calling to confirm. Voicemails are full and all lines are not being answered. Drove to store not open for business!! Was ready to purchase today but will be taking business elsewhere. In uncertain times operation should be clear to customers. Don’t have faith buying online I will be able to talk to a person and have questions answered.
This Business is Permanently Closed and has been since the beginning of 2020, Dont know why google is not reporting this. FYI to anyone attempting go there.
These guys are awesome, the attention to detail is outstanding. I wouldnt go anywhere else. You can come here with anything Apple related, and theyre happy to help you out.
The staff at MacUnited are extremely helpful and knowledgeable. Carter took time to understand how the MacBook was going to be used and what our price range was and made suggestions that would meet our needs. Definitely will be back for my next purchase as well.
Very helpful and friendly staff. The value is unmatched anywhere. This is an undervalued resource for the community. Word of mouth is traveling fast though.
Saved hundreds on a like-new MacBook PRO! Faster and more powerful than “new” MacBooks, and less expensive. These Guys do a great job with Customer Service too.
This place is a life saver, Ive gotten 2 computers from them, and recently came in to get my hard drive replaced. Each time theyve been extremely helpful & informative. I love them much more than the official Apple support, and I recommend this place as my #1 pick Mac servicer. The prices are reasonable, and the turnaround is quick.
This place was extremely helpful in finding a new laptop for myself. Which, as an incoming film major, is very important. The customer service and resources are exceptional and I will be coming back in the future.
We went to buy a cable and ended up coming out with an iPad Pro as well. Theo is great! So helpful and knowledgeable. Wed been planning to buy an iPad for a while, but werent sure what we needed. Not being as tech savvy as wed like, Theo kindly explained features and made recommendations. Were impressed by the excellent service and will never shop anywhere else!
Jimmy John style fast service! Our sales rep gave us a complete rundown of the various computers available, and we settled on one that suited us perfectly. We highly recommend Macunited.
Awesome service! Gave me a lot of options and helped me choose the best MacBook for my needs. Price was right and service was great! I will be coming back when I need anything for my Apple computers.
Left a previous review stating I had warranty remaining on my MacBook Pro, after discovering they were closed. They responded with the fact they are still open and I should provide receipt/invoice number and theyll help. How do I contact you? The phone number is disconnected! HELP!!!
I had a hard drive crash, they were able to diagnose and repair on the spot. Made recommendations for performance an delivered it back to me better and faster than new. They understood businesses that cant afford downtime and delivered immediate, exceptional service to get me up and running in hours. Highly impressed and highly recommend them for Apple Mac sales and service!
You will find nothing short of phenomenal service at Affordamac. They will work through any and all of your concerns until you are completely comfortable. Their knowledgeable staff is a testament to the leadership of this company. Adam demands excellence of not only himself but of those he surrounds himself with. Their level of service is top notch and I cannot wait for my colleagues to ask about buying or servicing their Mac computers. I will recommend Affordamac to absolutely everyone I know.Thanks again everyone!
My father purchased my computer from this company. They are all set at a good price. I’ve had some issues with my computer but both time I was able to send my computer in to get it fixed. It didn’t take long for them to resolve issues with my computer and return it back to me. The manger and tech guys are super responsive and friendly. They give many solutions on getting my computer squared away.
Tried to call went to voice mail. And mail box was full, Website says they have a store and you can buy from them . Drove 20 miles over there to be told no we only sell online. Very poor business practice, Company must be making loads of money to turn away a 1000.00 dollar sale. Would not recommend this company to anyone
Great experience with my MacBook and getting its hard drive repaired! Lily was so kind and very helpful. 110% recommend going here!!!!!! :)
Excellent business. I recently sold them my 3-year old LED Cinema Display. They offered me a great trade in price and were very friendly. Ill definitely be recommending them to anyone looking to sell Apple products or buy used ones.
I was welcomed and promptly helped with my MacBook Air that I purchased at Afforda Mac several years ago. This company has always been awesome for customer service. Now that they have the New Name MacUnited they are totally awesome. Complete diagnosis was completed and I was out the door in about 1/2 hour with new battery installed. Apple Care cannot touch these guys!!! Best store hands down to buy any computer you need!!! Carter did an awesome job for me today. Thanks so much!
Updated: While I have had a few issues with the battery on my Mac, customer service is extremely helpful and seems to genuinely care that I walk away with a product that functions the way it should. When I posted a complaint I had, not only did they reply to my comment here, they took the initiative to pull up my number and gave me a call to see what they could do to fix the entire situation. Aside from the issues Ive had, the computer I have is really great and fits my needs perfectly. Between the two things this is definitely a great company all-around.
They were super friendly and helpful! I found a low-cost travel laptop that is going to be perfect for me. Thanks guys!
I was helped out today by Adam and I am very satisfied with the service from Affordamac. Adam was very helpful and informative on to why my Mac was having issues. I purchased a new computer (with a nice trade-in compensation) and they were VERY fair on price! Highly recommend these guys and I will be returning for more services in the future. Thanks a bunch, guys!
Had a great experience with these guys. Carter impressed me with his immense knowledge. I highly trust them and the product they deliver (they stand behind it).
I just bought a refurbished MacBook Pro and am delighted with the quality and condition of this computer AND with the knowledgeable and caring sales advice and service I received at MacUnited in Oakdale, MN. These folks are that wonderful combination of professionalism and personable service. I highly recommend them!
Great service, have bought 2 MacBooks from them and absolutely love them. Also provides great service!
Incredibly helpful and willing to answer any questions. Very fair pricing and with the warranty there’s no reason to risk buying from a private user
The guys over at Affordamac are very professional, efficient and highly trained. Theodore is honestly one of the nicest guys you will ever work with. I recommend them highly. When you want hard working, competent service Theodore and Affordamac is the only option.
It’s been four years since I purchased my laptop from this entity and my experience with it has been nothing short of spectacular. Phenomenal service and pricing. Shoutout to Adam for my exceptional experience!
Affordamac is awesome! We have gotten excellent service from them. Theodore is awesome and has stopped by to help with any computer question as soon as we had them, even if it was on a pc we did not purchase from them. He has even stopped by just to check in to see how our Mac we purchased from them was working. Which I am glad to report that it has been outstanding and we have had no problems! We would definitely recommend going to see them and we will continue to use them for all of our Mac needs!!!!
Affordamac is a GREAT place!!! I got a nice deal on a Macbook Pro and Adam was EXTREMELY helpful in getting it setup as I requested. Spent time with me explaining things when I picked up the machine as well. It was so refreshing dealing with a business that really wanted to help you find the right equipment that you needed and then assisting with my configuration requests. Id give them a grade of A+++++++ and then some!!! You wont be disappointed working with the staff and with a 90 day warranty, how can you go wrong?!?!?!
I really enjoyed my experience outside a big box store. The prices beat almost everywhere I looked even online stores. the customer service was great. they were able to transfer my files from my pc to my new Mac in way less time then quoted. if I had to complain about something. maybe get a receptionist cuz its awkward when you walk in a little.
Getting assistance from a professional is always valued. I was given several options, solutions, prices points to consider, educated, and learned about what I ended up buying. Adam was gracious with his time, patient with my ignorance, and helpful in guiding me into my new computer. These devices are sophisticated. What I need isnt an easy answer for me but Adam worked to hep me find it. Others may know what they need, more specialized with awareness of variables like processing speed, memory, technical features, etc. Adam framed his questions to help me understand what I will be getting and provided several options with pros and cons. Ill likely will never experience that in a big box. Thank you Adam.
I purchased a laptop at the spur of the moment and it wouldn’t hold a charge. I stopped in to get it fixed and MacU replaced the entire unit with a completely different unit. I will be back!
I always come here found this place years ago when it was Afford a Mac techs are great sales person is always dope.
Hi how we can contact phon
I bought a laptop here for my girlfriend. It was a top of the line 2014 model macbook, and I paid less than half of what I would have paid had I bought it through apple. A year in its still working great. We had a small problem with the GPU on the laptop a few months in, but it was still under warranty so the store replaced for free, and very quickly as well. Theyve been extremely friendly and helpful the times Ive been into the shop, and I will definitely be back next time I need a laptop.
I tried calling this place during regular business hours multiple times but all I could get was voicemail. It would have been nice to talk to an actual person instead of a machine.
Over the past 18 months I have purchased two MacBooks from Affordamac, and I highly recommend this business. Both laptops were in near new condition. Both offered features nearly identical to those currently available through Apple, yet nearly half the cost.Customer service is excellent. I am very appreciative of the staffs frank honesty in helping me pick a computer with everything I need - nothing more, nothing less. All products come with a one year warranty although I havent needed it.Do yourself a favor and shop Affordamac first. Use the money saved to buy a machine that wouldve well exceeded your budget if you were shopping new.
Super friendly sales staff and helpful with answering all my questions, as I know little about computers. I was recommended this place and will definitely recommend it to others
FALSE CLAIMS TO BE APPLE CERTIFIED TECHNICIANS—THEY ARE NOT!! (Verified by Apple)Shady company. They know it too because they’re constantly going by different names... Affordamac, MacUnited, Macfulfillment services, on eBay, Mac of Hearts, and AmeriMac, along with many other stores on amazon and eBay.This store has a recurring theme.. selling faulty equipment, then one of two things:1. Having the customer return it, not fixing anything, and charging for it.2. Having customer return it and then completely stop responding.In my case they deleted the eBay listing after I returned it, so I had no ability to contact them or get a return through eBay. They nearly stole $3000 from me.Again, NOT APPLE CERTIFIED TECHNICIANS AS THEY SO PROUDLY CLAIM TO BE!!Can’t stress this enough......STAY AWAY!!!
I brought in my Mac products for sale. They made an offer, and I accepted promptly. I received cash and was on my way. The whole process took only 8 minutes!
Carter was super helpful in pointing me to the right Macbook Air for my needs.He then did a fabulous job transferring all my data to the new computer. This is a great little company with a highly knowledgable, super friendly staff and really good prices on refurbished Macs!
Great, prompt service and helpful advice. Good selection of options and easy to work with!
Called them today looking to purchase a used Ipad air. The price was over my budget and he gave me a price over the phone. I said I would be right in. 13 minutes later I arrived and I was told it was just sold? The guy Theodore I talked to wouldnt even come out of office to talk to me. I am guessing he went below his acceptable price...Wont go back there!!!!
I needed a laptop right away aith the profession that I work in. These are super knowledgeable salespeople! I felt confident with no worries about them trying to upsell instead of meeting my needs.Huge thanks to MacUnited and Salesguy, Carter! I can get back to work! 🙏🙏🙏🙌🙌🙌🙌Thanks again!
I bought a Macbook Pro from these guys 3 or 4 years ago and it was a great computer at a great price. Recently my fan had gotten pretty noisy (common in macbooks) and I contacted them and they replaced it for waaaay cheaper than what Apple wouldve charged me. Gonna buy my next Macbook Pro from them too. Thanks guys!
Great guys with superb quality apple products. Best price-to-value balance i have seen on any platform offering mac products. Definetly a recommend
Walked in and was serviced right away, friendly and knowledgeable staff.Would recommend to friends and family.
Great prices, service and stand by their word.Very helpful and patient.I highly recommend affordamac if you are in need of any apple device.
Absolutely amazing customer service and products ! I have bought two MacBook airs and one MacBook Pro and they are all AMAZING! The manager Adam is an amazing person! He has personally helped me out. I will continue to buy from them! And refer as many people as I can! Thank you !.
Recorded message on phones said they are open till 2pm on Saturday. Drove out there at 1pm to find out that wasn’t the case.
Edit: 4/20/2017The owner of the company did reach out to me after posting a negative review and they did make this situation right. 4 stars instead of 5 because it shouldnt have come to that. It is unfortunate that I had to post a negative review to get them to respond to me, but I do understand their company is not defined by one bad customer service experience, which leadership likely wasnt aware of. Ill give the benefit of the doubt.After it all they did replace my system with an upgraded version and so far so good.3/20/27Purchased a MacBook Pro from them which was a complete LEMON from the start. Various issues and couldnt even do simple web browsing without crashing and rebooting. Had it in their shop THREE times and got it back with the same issues, sometimes worse issues. Finally, they essentially told me it was out of the warranty period and they wouldnt help me anymore without paying their fees to replace the hard drive.Lemon product, and they wont stand by it - also, their customer service is about as bad as it gets. Once they realized I wasnt going to pay for the repairs to my computer that was broken from the day I purchased it, they simply started to IGNORE ME and stopped responding. Likely to recommend? ummmm...NO. In fact I have gone out of my way to tell all of my audio friends and colleagues to avoid them. Poor customer service will sink businesses. Poor customer service plus a bad product you wont stand by? as bad as it gets.I would recommend you steer clear of Affordamac.
Just purchased a MacBook Pro and are very pleased with the machine and the sales experience. Keep up the good work Adam.
The service was great! Staff are friendly and answered all my questions.
JUST HONOR THE Warranty
Super friendly and fast service.
Not worth the hassle. I sent the original computer back 4 times. Sometimes it would come back with dents, twice without a working trackpad. I kept trying to just return it but they declined everytime no matter how hard I pushed. Zero quality control. One time the dent in the top of the screen was so big it wouldnt even close right even though it was packaged fine. Clearly sent out that way. Since they were so insistent on not offering me a return, they said theyd upgrade to one model nicer Macbook for the same price--fine. Its been working okay but the battery is trash and lasts less than an hour but at this point its been so frustrating with all the returns and getting the computer back with new damage that its not even worth it. Buy refurb from apple if you must buy refurb.
Good job you guys
So I tried to go to this Mac Store today during business hours to purchase a laptop. The only problem was I wasnt able to get in. I rang the doorbell a couple of times and no one came. Eventually I gave up and went somewhere else.
I found this company on Google when I was looking to purchase a new/used Mac. I spilled apple juice on my old MacBook Pro and did not have the money to purchase a new MBP so I enlisted the services of Affordamac. I went in and told the sales person what I was looking for and he set me up with a 15 inch MBP, I got it home and got it all setup and quickly realized that it was a bit to big for me (my previous version was a 13 inch). I brought it back into the store a few days later and they were eager to set me up with a 13 inch and included a ton of free add ins since the specs I was looking for were out of stock. Ultimately I ended up with a $2,000 computer for $700. It is a little beat up (as it was used) but they included a hard shell case with it at no additional charge. Great customer service and I will definitely be back when it is time to trade up. They also buy used Macs, iPhones, iPads, etc. I traded in an iPhone at the time of purchase and they gave me $50 more than Verizon would!
My son is about to enter college and saved up his hard-earned money, over many months, for a Macbook Pro. Since I had already had experience with Affordamac, I steered him toward them. Ordering was easy and, after shopping around, we knew he was getting a very very good (refurbished) laptop at a great value. When it arrived, my son was pleased with it overall but was a little bothered by a scratch on the top of the case. Since he had worked so hard to save, I offered to call Affordamac and see if there might be a way to swap it out. I got ahold of Theodore and explained the situation. He was AWESOME. He told me to use the pre-paid label and send it back, on their dime, and in no time at all, we got another one, sent via expedited shipping. This one looked brand new! Additionally, Theodore swapped out the hard drive from the first one so my son did not have to reconfigure anything or redo what he had done with the first unit. It was seamless! Theodore did a couple additional things to make up for my sons trouble. The long-and-short of it is that this company made this customer, a young man, very happy and demonstrated to him what customer service is truely all about. Affordamac obviously stands behind their products and provides the service to prove it.This is our second transaction with Affordamac. Their record? 100% satisfaction with us. We will not shop anywhere else, and Im sure Ill be back when I, as the last member of our family, ditch the PC and go the Mac route. Thanks Theodore for proving that TRUE customer service still exists!
Had an old iMac that had a bad hard drive, they gave me a fair offer for it
EXCELLENT deals, superior products, and skilled technitians.
Prices not much better than working with Apple direct refurb program.
Knowledgeable, and helpful.