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Latham Auto Sales and Service
6100 County Rte 6, Ogdensburg, NY 13669, United States
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Latham Auto Sales and Service

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Vi
Review №1

This is a great place to buy a vehicle! I have been looking for a good used truck for months. I have looked at dealerships and private sellers all over the North Country and northern Vermont. Latham Auto sold me a great little truck at a fair price. Tessa met me on a Saturday when they were closed so I could test drive the truck, handled getting registration and plates, and Wayne met me half way on my 2 hour trip to deliver the truck to me. This is a rare dealership that provides service above and beyond, and peace of mind that comes from buying from a honest, reliable business. I will be recommending them to family and friends.

Fr
Review №2

When I leave a review of a business on Google I like to make sure anyone that reads it knows why I gave that review and rating.1st Star - HonestyThe auto business in general is filled with business people that only care about making money, with little regard to the safety and happiness of their customers. Latham Auto was up front about pricing and the quality of the vehicles I was interested in.2nd Star - customer ServiceThe smallest things go a very long way with me when it comes to a business meeting my needs and making sure I know that Im a priority. When I initially contacted Latham Auto I inquired about a test drive. I let Tessa know I worked Monday through Friday 8 to 5. She came in on a Saturday, when they are normally closed, in the rain, to let me test drive two vehicles. They were courteous, cheerful, and accomodating without trying to sell me anything. The choice to buy was mine alone to make and I never felt pressured.3rd Star - QualityWhile some of the cars have visible imperfections, lets face it, these are used vehicles. That aside, they run like a top, at least the two that I test drove did. They were clean, tuned, and ready for a new owner. Its evident that Latham Auto cares about their customers and their business just by the care they put into finding quality products to offer.4th Star - Price and FinancingAs luck would have it, the car i was looking at, and fell in love with as soon as I drove it, was recently marked down. It was listed at nearly $4200 under fair market value. I had trouble with Community Bank (thats a whole other review!!!!!) and Tessa was very helpful in pointing me in the right direction for the loan I needed. She understood how important this was to me and after countless emails and phone calls, the financing went through.5th and Final Star - The SaleI brought a check, signed two painless pieces of paper and Tessa jetted to the DMV to get me registered. There was a slight imperfection with the upholstery and I was given a kit to fix it at no extra charge. I wasnt rushed out and actually had a nice chat. I felt taken care of and was happy with my purchase.I have only had the vehicle for two days but I am ecstatic with this car. My family and friends oo and ah and tell me they are jealous. Latham Auto is a fantastic business who cares about their customers. I am happy to send anyone and everyone their way because I know they will have as great an experience as I did. Thank you so much for your patience, your willingness to help and your smiles. Especially in todays stressed pandemic world, it was all sincerely appreciated!

Th
Review №3

Bought a used 2012 Jeep Grand Cherokee Laredo just over a week ago. Tessa was great communicating back and forth about the vehicle, price etc.... Made the three hour trip and made the purchase. Latham Auto made the car buying experience very easy. Very professional and helpful. Highly recommend!!

Li
Review №4

This business exemplifies all that is great about small businesses in the North Country. We have been doing business with Wayne and his staff since 2016, and we would urge folks to consider this business for both sales and service. Their cars are inspected and brought up to the best possible standards prior to sale, and once you have purchased a vehicle from them, they create a solid, positive business experience in every way. Each time that we go to them, we are made to feel that they value our business. It is a pleasure to do business with Latham Auto!

Mi
Review №5

First class garage all the way!! For automotive repairs and sales this is the place to go! Wayne and the boys all do a phenomenal job highly recommend this place A++

Sh
Review №6

Tessa and her husband are great people to work with. The both help me out and got me a great car .

Av
Review №7

Great vehicles, affordable prices, and a large selection. will be doing business here again!

Be
Review №8

Very helpful and my other half purchased another truck here!

Li
Review №9

Lathams went beyond expectations with helping us! We’ve recently bought a 2012 Grand Cherokee Laredo, and from the sales pitch to the awesome personal service was 5 star. We broke down a couple days later, with no hesitation they were there to pick the Jeep up and immediately had it in the garage. Without a worry I’d keep my vehicle sales with them! Wayne & Tessa - thanks for being so helpful and friendly! Shawn- you’re the best at keeping us posted and answering those many calls to check progress. && to the mechanics- you rock!

Ja
Review №10

The service and results we continue to receive with Latham Auto has been unsurpassed. Our 2008 Honda feels brand new after new tires, and an alignment. Our ride is quieter and smoother than it has been in years. They also alerted us to our dangerous tie rods and horrifying air filters that needed replacing. I am thankful to have a trustworthy and competent business to serve ourselves and the community, as well as keeping our ride safe for our precious cargo.

Ez
Review №11

Bought a Salt Dogg spreader from these guys. Shawn in Service was straight forward, and scheduling was on par. Shop guy was quick and professional. Clean operation. Will be a returning customer👍.

Ro
Review №12

Once again Lathams has gone above and beyond for my family. I cant stress enough how wonderful it has been to work with you all, and how much we appreciate your honesty and commitment to helping each and every one of your customers. Treating us like family rather than a business transaction. Tessa, Youve made my little girls hopes and dreams come true, and she is so ecstatic to have a matching SUV like Mommys. Something safe, reliable & practical. We cant thank you all enough

Ya
Review №13

Just a great experience from day one. Thank you for the great communication and follow up you provided. Thank you for what you do. The service you provide is hard to come by these days. Love the Mazda.- Wayne

Ca
Review №14

I cant express my appreciation enough to Tessa and the team at Lathams in making getting a second vehicle a reality for us. And the speed of it all happening. I filled out the credit application Sunday night and drove home with a vehicle, I love, on Wednesday afternoon! Tessa was extremely helpful in pointing us in the direction of vehicles that were just what I asked for. Her expertise of the credit program, all the paperwork to fill out, and her patience with my questions was a great help. Thank you again Tessa and Latham Auto!

An
Review №15

I just bought another vehicle from them. I love my new vehicle I would go to them for more vehicles always good to me and my family.

Ma
Review №16

Nothing nice to say just they lie

Ch
Review №17

Latham Auto is one of the best repair facilities I have been to. They are a Gold Certified NAPA AutoCare center. ASE Master Certified technicians are at the top of there profession keeping up with technology and training!Lathams Auto is Veteran owned!They are honest, know what they are doing and have the NAPA AutoCare, nationwide warranty to protect there customers.Im happy to post this as I truly believe what I am posting!

Mi
Review №18

We were in desperate need of a new car, and decided to go to Lathams lot to see what they had to offer. The variety even for our low end budget was excellent. They took in our junker and got us quickly & smoothly into the newer car of our choice. Tessa was an absolute gem to work with, and both her and her husband were down to earth, and made us feel right at home. You just dont get that anywhere else these days. We couldnt be happier with our new car and I would HIGHLY reccomend them to anyone. We will be returning for future purchases and even future vehicle repairs. Thanks so much Tessa! You made my week.

Ka
Review №19

Very nice employees and very fast service!👍👍👍

Mi
Review №20

Needed someone in Ogdensburg to receive a car and store it for me. They were happy to help. Great people and hope to use their business again in the future. Mike

Ro
Review №21

Wayne was nice to deal with, his cars priced right and reasonable. His staff and Wayne settled a couple of very minor issues with the vehicle I bought. I would recommend him to buy from.

ty
Review №22

Great place to buy your car .the owner takes great care of u and the crew there are amazing

Ju
Review №23

Clean quick service.

Le
Review №24

Great service, they picked my truck up, had the problem diagnosed same day, ordered new part, and installed the part. Very friendly and knowlegable, competively priced. They have me as a customer going forward.

Er
Review №25

I was on my way home from visiting relatives in Canada, when my caliper bolt decided to snap off. The border guard recommended me to this garage and their service was nothing short of stellar. After unsuccessfully looking for a replacement in town, he went as far as to take one from his own fleet, so that I could keep going on my way the same day. I have sen a lot of garages, in my life, you guys are the best Ive seen by far!

Wi
Review №26

Wayne is very personable and always has a nice selection of quality cars at fair prices.

Ad
Review №27

The people that work here are the friendliest service employees Ive had the opportunity of meeting. When I order my tires from Tire rack I always ship them here for installation. Waiting room is nice and clean and work is always done properly. Cant recommend enough

Ed
Review №28

Just bought a car from Lathams! I got a great deal on a great car.

Si
Review №29

Went to Latham autosales and got approved for the new credit acceptance program they have. I got well taken care of by Tessa loved the experience and I love my new ride thanks again Latham autosales I highly recommend

De
Review №30

Used to be my only service place. Then service got bad. Hired service manager that doesnt know anything. Prices skyrocketed. No calls back for quotes. Substandard work now. Couldnt balance 2 sets if tires properly after going back twice to get fixed. Bills always higher than quote. Sometimes by hundreds. Will never go back.

Ta
Review №31

Great mechanics. Very knowledgeable. You get exactly what you pay for and they are very thorough. Recommend to everyone.

Be
Review №32

LATHAM AUTO once again Very Reliable when my car was not! Response time with flatbed truck was unbelievable. They fit my car in with their busy schedule to get me back on the road. I cant Thank them enough! I did NOT even buy my car from them, so dont hesitate to call for Reliable & Very Courteous service! THANK YOU TO THE TEAM AT LATHAM AUTO SALES AND SERVICE!!!! Becky with the Honda!

Kh
Review №33

We would like to thank Lathams Auto (Wayne, Robbie, Mike and Tessa) for taking the time and devotion for bringing our Delorean out of retirement and making it road worthy again.The people who work at Lathams are always professional and went above and beyond working on a car that they had never worked on before. After bringing a Delorean back, there is no vehicle they could not repair. Their attention to detail was above and beyond expectations.Andy and Karri Hollis

dy
Review №34

I am very satisfied with the services and the repairs that were done to my vehicle. I would definitely recommend going to Latham Auto Sales and Service if you need work done on your vehicle!

Pi
Review №35

I have 6 vehicles and Lathams takes care of them all including high end imports. Knowledgeable and friendly staff. Highly recommend.

Ri
Review №36

A terrific experience with tires from the Tire Rack - I arrived a bit early for my scheduled appointment, they got going on my truck right away and got the job done quickly and well.I couldnt be more pleased with the work and have recommended them to my friends. Even driving from Ottawa, its worth it.

An
Review №37

Thank you for super fast service. Three time vehicle buying customer and theres a reason. We will return.

Je
Review №38

Courteous, friendly and glad to assist!

To
Review №39

I have always found the folks at Latham to be very helpful. They have gone out of their way to give me good service.

Ro
Review №40

Been going to Lathams a few years now and couldnt say a bad thing about the quality of their work. Great bunch of mechanics he has working for him, they know their cars.

Pe
Review №41

Very nice owner, always does his best to make sure customer is satisfied. Good reliable service.

Ni
Review №42

Shipped tires from TireRack twice in 4 years. Both times, great and friendly service (Tire mount and balance). Appointment time during the day was flexible given that I was coming from Ottawa, Canada. Will continue to use his services.

Do
Review №43

Wayne is a good owner who is always honest with his customers. I strongly recommend him for any mechanical work whatsoever.

ja
Review №44

Only place I trust to take my vehicle. Great service and great prices

Da
Review №45

Very knowledgeable about vehicles and parts, comfortable climate and seating while waiting and free wi-fi and cable to keep you entertained, all around a great veteran owned business.

Jo
Review №46

Ive never purchased a vehicle here, but I utilize his service station frequently. He is reasonably priced, the work is quality, the appointments are flexible, and most importantly he is honest.

He
Review №47

Will never take my vehicle any place else. Wayne and crew are great.

Da
Review №48

Tessa really takes care of her customers.

Mi
Review №49

Great Service. Quality Work.

Al
Review №50

This is it, the best garage ever, great work, super fair price and you can completely trust them. I wish they were all like that, they set the bar.

De
Review №51

Excellent service, very friendly staff and fast and efficient.

Ji
Review №52

Great service and staff.

Ca
Review №53

Great service! Thank you and see you again soon!

Jo
Review №54

Great staff. Explained everything

Me
Review №55

Good customer service

Mj
Review №56

Wayne and the staff made my Mustang drive like a brand new vehicle. So noticable I stopped in to tell them. Thank you!

Ma
Review №57

Awesome service and very friendly!

Di
Review №58

Good honest place to get work done.

te
Review №59

Quick service

Ph
Review №60

Great local, vet owned, garage.

Ro
Review №61

Prompt friendly service

Al
Review №62

Great People and professional work

Am
Review №63

Good,Honest work, nice people

Al
Review №64

Excellent service

Information
24 Photos
64 Comments
4.7 Rating
  • Address:6100 County Rte 6, Ogdensburg, NY 13669, United States
  • Site:http://lathamauto.com/
  • Phone:+1 315-394-2886
Categories
  • Auto repair shop
  • Used car dealer
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
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