I have a refrigerator freezer from a top manufacturer that needs warranty work. I purchased a different appliance at Harman Appliances recently and even though the product that currently needs warranty work was not purchased from Harman (they did not carry the commercial model I purchased), they (Monica) went above and beyond in assisting and supporting us. It is the same quality of experience I had with Harman (Monica) when I purchased from them recently. In my opinion, quality customer service is what sets apart the best companies from all the others and what should be considered as much as (if not more than) price when shopping particularly for something like appliances. I will purchase any and all my appliances from Harman Appliances - period.
Having moved to the Omaha area almost 4 years ago, I was so wanting a free standing gas range with double ovens to replace the electric one that I kept burning food on :(. Growing up cooking on wood, and having built a new home 12 years ago, I knew that finding customer service from someone that specialized in Appliances was key to getting my dream. Internet searches provided me Harman Appliance and I was so happy to have found them. Monica took amazing care of my order, communicated with me when my original choice was no longer being made, provided options and I now have all new kitchen appliances that look and work fantastic. Their delivery/installer, Jordan was so careful and knowledgeable, showing me the features of the new refrigerator. John did a fantastic job installing and showing me the stove, over the range microwave, and dishwasher settings. Being from a small rural area, I was so pleased to have found a Gem in Omaha. Thank you so much Harman Appliance for all your help in making my kitchen smile.
They sent me to a place that could help since my appliance was different than the brands they deal with. Great customer service!
Excellent service. I called looking for an alliance and when the woman told me the didnt have it she called around Nebraska and found what I needed and Im very appreciative and thankful for her help. I drove for am hour to get it and it was worth it! Thanks for ypur service during this time!
Company which likes to make money charging the visit fee. gives you an indecent quote to fix your machine.Terrible
We shopped around at NFM, Lowe’s, Home Depot for a washer dryer set, but Harman’s gave us the better product for the money. We will be buying all of our future appliances from here.
Harman Appliance has moved to a great new location. I would highly recommend going to check it out. 13405 C st. Omaha, NE 68144
Great Staff..Very Knowledgeable
Sadly I did not have a good experience here. I was given misinformation about my warranty and my appliances came brand new needing service. The customer service that I received was less than desirable.
Blah is as much as I can say. Prices are high and Nicole and Shiela are no better.
Monica gets the job done! Boom!!!! Beat the Mart.