Nobody dont hardly answer the phone they dont hardly answer the door and Ive waited outside for 45 minutes to an hour

I thought they still opened at 9am but i came and they said they dont open until 10am??? Smh

They totally ripped me off.

Always happy with this guys. A+ to their customer service skills.

Kush gave me an absolute best customer service. He was so helpful. Thanks for having such a great employees.

Went to Cricket store to switch from Metro. Khush was awesome and really helpful. He helped me and my daughters to switch from Metro. He went extra mile to call Metro to get our infos which was very nice of him. Thanks again for your service and kindness.

Had my phone cracked. Khush directed me to Moto G7. What perfect choice. Glad I met him. Thanks

Best cricket store in town and the only store that answers their phone. Shoot out to them.

Im really satisfied with phone and the service I have received in the store. Very knowledgeable associate. Always have a great deals and phones. Thanks.

I went into this store May 31st to Upgrade 1 phone on my 4 phone plan account. Great Customer Service, The Clerk knows his phones, knows them so well that he knows that when youre getting a new phone all you want is to have the clerk hurry up so you get it started to set up to your personal needs. He told me that the insurance was included...OK...if it was a mistake, but when my daughter decided to upgrade her phone as well that same day, AGAIN, he said The insurance is included...Not once nor twice was I asked IF I wanted insurance, but was told it was basically included with the phone...So I go and try to pay my phone bill juste now and there is $14 extra on the bill. I call Customer Service and they said I put insurance on both phones...Very very sneaky...In fact, I do plan to stop back in this store and ask him why he decided to tell me the insurance was included instead of asking me if I wanted to include it...Commission perhaps? Whatever is your hustle to get sales do it without the inconvenience to the Customer...I upgraded 2 Android phones I didnt want insurance for them, an IPhone maybe but the key word is ASK...

Im really satisfied that I Switched my number from Sprint to Cricket and employees helped me as well to make my decision.

North Cricket fast service.

Very polite employees and clean store. Thanks for keeping us happy.

Got my new phone and I am very happy with that. Thanks for everything you guys do 👍👍

They always fix my issues. Thank you so much.

Im really happy switching from Metro to Cricket. Thanks for help.

Always ready to help and provide perfect customer service.

We are glad theyre open again.Best store in town.

After many unsuccessful attempts to order a new phone on line, I decided to just go to this store. It was difficult because I suffer from a serious anxiety disorder. I had not been in the store 5 minutes when the clerk (seems he is a a bit racist) told me and my husband he refused to sell to us and to leave or he would call police. Mind you, all I did to deserve this was to tell him I was horribly displeased with cricket on line. I came home, got on line and switched to T-Mobile after 8 years with Cricket. I am sure I am not the only one leaving these days. Between horrid on line and telephone support, being refused service for being unhappy with that (again I think more to do with race) I think Cricket is on its way out.

Always get my stuff done properly. Thanks.

Received great help. Thank you again.

Happy to switch from Boost. Cricket is the best.

Best store in town with best employees.

Very friendly, helpful and professional. Thanks fpr being in neighborhood.

Worst experience ever in a Cricket store... New customer service started in late December, took my daughters phone in because it was having a problem with all app and I couldnt factory reset... I told this to the manager Kaush and he acted like I was crazy... He assured me he could factory reset it and I told him to do so, after trying for about 10 minutes he asked me where I purchased the phone... I started taking and he cut me off... none Id my stores sell this phone if hed just let me finish I was saying I purchased it from the cricket store ONLINE... He threw my phone and told me he couldnt help me... I asked the other guy there if he could help but he was more concerned with it being closing time and didnt even try... Worse experience ever... Both those employees need to be fired and never work in customer service again... Side note, after going home and Googling it I reset the phone myself by pushing 2 buttons... 165 minutes of my day Ill never get back...

The best store in town. Clerks are really professional and helpful.

Received a perfect service and phone i want.

Store on 60th and ames is terrible. Owner called the police on me because he sold my dad a defective messed up phone and would not exchange or refund my dad after literally 1 day.

Got my stuff fixed quick and smooth.Thanks for great customer service.

Dey did not open until 10am door said n online said 9am

Wish online support people could speak n understand the English language better!

Being part of Cricket family its an honor.

Great customer service 👍

Horrible experience. I wouldnt recommend this Cricket Store to anyone. The Manager was even less helpful and more rude than his employees (His name is Kusch, I was told). Very disappointed in this location.There are lots of other Cricket stores near that the employees and manager would be willing to help. Do not go to this location.

Really good customer service.

Always fast and nice.

Always satisfied with my experience in that store.

Cricket is great place to have for a phone company and they have no contract

THANK YOU KINDLY.

Awesome customer service.

Cricket sucks

GREAT LOCATION TO GET TO MY PHONE PROVIDER

Horrible costumer, theyre low key racist

Happy to switch back to Cricket.

Greatest cricket store in the metro area. they really helped me a lot, especially an employee named Larry!

Great customer service, very warm friendly environment

Service rep was friendly and polite but wasnt able to solve my problem.

Great customer service.

Always satisfied 🙂

Always happy with 👍

Outstanding sevice friendly staff

Always fast

Good phones and cheap prices

Rude acted as if you werent important

I DON’T CARE FOR THEIR SERVICES ANYMORE!!!

Busy busy all tht time busy

The manager and employees are rood if you purchase a phone they charge you a restocking fee to return it even if its a defective product and I suggest that people do not do business with cricket at all.

This place is low rent

Excellent service

Fast and easy

I like and out

Good

Great !!!

Tough