I had a gremlin in my system and these guys were willing to fit me in on extremely short notice to try and get me back up and running. I cannot think the crew enough. The effort alone is worth everything in the service business.I don’t care if you’re at the Lincoln location or Omaha location. These guys won’t let you down!This is how service is done!Thank you all so much
Scott and company are great to deal with and offer great service after the sale along with a quality product. Highly recommend for all your power washing needs.
After hearing how they speak to their customers!? Customer service skills are needed desperately and billing needs training as well. Yelling at a customer you repeatedly mistakenly charge is not how you do business anywhere!
My husband just called to ask if they carry a cleaning product he needs, which they do. Then he inquired of the price and it is almost $50 more than at Advanced Cleaning Equipment. My husband then asks if there is a reason why the same product costs so much more at their store. Their response...we dont compare ourselves to others. Thats nice. Your potential customers do. The only reason he even called Hotsy is because Advanced Cleaning is closed today. Needless to say, we will be waiting until Monday when Advanced Cleaning is open again to purchase the cleaning product we need. Good luck with not comparing yourselves to others!
This company always does me a good job, prices are always competitive. I typically dont write reviews but read the 1 star review and want people to know ....dont always believe what is online these days!!!