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Cycle Gear
12242 K Plaza, Omaha, NE 68137, United States
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Cycle Gear
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Fr
Review №1

Nice to have a dedicated Motorcycle gear and limited parts store in our area. They must be doing well because often they are out of stock on some of the items I go here for. Not that this is a fault, but a modern world reality. Give them a visit you just might find a sweet deal on something you need.

Br
Review №2

I’m a complete NOOBIE and have never ridden before and pretty intimated by the whole gear and bike process. Cycle Gear made it amazing and such a simple, pleasurable non-intimidating experience. The gentleman (Kurt?) helped me find the right helmet fit, jacket, was super patient and so helpful. I cannot recommend any other shop to get your gear at for anyone in the area! Seriously 5 stars and tons of inventory.

Kr
Review №3

Ive never ridden before and stopped in to cycle gear to look at helmets. My plan was just to get a cheap one off of Facebook. That would have been a huge mistake. Samuel was the associate that helped me. He could not have been More knowledgeable about all aspects of riding motorcycles. He walked me through the different maneuvers for a beginner and how to become comfortable and confident on a new bike. He then thoroughly fitted me with a helmet that matched my head size.Im not exaggerating when I say this could have saved my life. because I had no idea so much went into a helmet fitting. He is simply the best and this place is awesome.

an
Review №4

Had called to see if they had a specific size and type of helmet in stock. They only had a large and I needed an extra large. No where else in town had one so when to store. Super friendly staff and super helpful. Got me what I needed and the smaller size actually worked. They sed if it didnt there would be no hassle to order one and I was very impressed to know it would only take 3 business days. Thank you guys so much.

Re
Review №5

I went to Cycle Gear to find a new helmet. There was a huge selection of helmets. A ver knowledgeable employee was available to help me with making my selection. He went the extra mile to make sure I got the best helmet for my riding needs. He measured my head to ensure I got the right size, and showed me several different helmets to choose from. I purchased a Shuberth C-3 helmet. The staff at Cycle Gear were very friendly and knowledgeable about all of the products they sell. I will definitely be going there for my bike gear.

Jo
Review №6

Went to the store with my son. Had no idea it was even there. Amazing products inside. And great people to chat with. I recommend you do more advertising I had no idea about this store it’s amazing

Jo
Review №7

I came into Omaha from Seattle on the motorcycle and needed a new RAM mount for my phone and a pair of gloves as well. The young gentleman at the counter was very helpful very pleasant and had what I needed. I came in the next day to return the gloves cuz they didnt quite fit and met the manager and had the same experience, even loaned me some tools after I drop my damn helmet in the parking lot! Glad there was a Cycle Gear in Omaha; we have one up in Seattle and I frequent it often 👍

St
Review №8

This place is awesome. I really appreciate Kurt taking the time to fit me properly for a new helmet. My buying experience was excellent. I will be back to purchase additional gear. Great place, great employees and great experience!

Ky
Review №9

We were originally just going in for a new helmet for me, but the prices were so good that we left with 2 new helmets and an entire new outfit of gear for me! The owner was the one who helped us personally and he was SO KNOWLEDGEABLE! He measured our heads and took the shape of them and then put each helmet through multiple tests once they were on our heads and made it clear that it mattered to him that we had safe gear. He then went through and tried to get us all the possible discounts! And everyone in there was so nice! We are from out of town and this will still probably be the only place my mom and I get gear again. Highly recommended.

sh
Review №10

Was in need of a SAE tool kit to have in my saddle bags for a week long ride. Had a buddy told me about one here so I checked it out. I was greeted as soon as I walked in and taken to exactly what I was looking for. Even better it was on SALE for nearly half off!!! I asked about rain gear also and the representative took me over and showed me the ones they had and gave me a little information on a couple of them that I was interested in to help me make a decision. While I didnt get my rain gear there they have some pretty good ones to choose from, compact and light weight to lightly insulated.

Sa
Review №11

I am so very happy with my visit to cycle gear! I had just picked up a 110cc atv for my kids. But I wanted to make sure they got proper head gear at the very least before we went home. I decided to try cycle gear and they blew it out of the water! I have 4 kids but 2 main riders. And I just went in alone trying to find the same size helmets Id just fitted them in at a different store. The associate grabbed the size and brand I asked for but stopped and said...now before I sell these to you I really would like to make sure this is a proper fit. So I grabbed the kids out of the vehicle (they were there with my husband) and took them in for fitting. So glad I did!!! My daughters was way too big for her and it was a horrible accident waiting to happen! They only go down to small in youth and unfortunately the brand that was on sale just wasnt small enough. She really only fit into a more expensive brand size small properly. I was telling her that we would have to wait a while to get hers then as I just couldnt afford it right now. And the manager stopped and helped us look at the warehouse and found a blemished helmet in that brand and her size! Shipped to my house for free! Im so happy I was able to still get her one right now and Im so happy they didnt let me walk out with the wrong size Helmet for my daughter. I would have been devastated if anything happened to her because of a faulty helmet! Thank you so much cycle gear you guys rock and I WILL be back!!

Ma
Review №12

Great store to get your motorcycle gear at. Fun environment with a good staff of employees that really enjoy what they are doing. If what you are looking for is not on hand at the store, they can order off the kiosk and usually have it in 3-4 days. Stop in and check the place out!

Ma
Review №13

Paul was very informative and patient with me since it was my first time there. I will definitely go back there for all my motorcycle gear.

Ka
Review №14

Went to another place first. ... was singularly unimpressed with the females social skills regarding by 7 year old great grand daughter. Way better here.... less expensive also! Very pleased.

Me
Review №15

Marcus was very helpful with finding my son the red pants and goggles he wanted. Kurt was helpful as well when I first called. It is a really nice store and they have a wide selection. My son got exactly what he wanted. We will be back for sure!

Ha
Review №16

Such kind people here. Im a total newbie and Kurt was amazing helping me pick out a helmet that fit perfect! He was very patient which I definitely needed. :)

Ro
Review №17

I had wonderful experience with Kurt, who showed me the proper way to determine what type/size of helmet is appropriate for my head. I really appreciate the fact that he cares enough about his customers to make sure they are buying the right product to protect their heads while riding. I didnt buy a helmet from him yesterday, but when Im ready, I will, simply because of how much time and experience he invested in make sure I made the right decision, based not only on what I was wanting, but also on what is appropriate for my head. I did buy a CO2 tire inflator at a decent sale price.................that I hope I never have to use. :) Kudos to Kurt! Thank you for taking such good care of your customers!

Mi
Review №18

I went in with a return from an online purchase. They handled the return promptly, and without questions. The salesperson even helped me find a replacement that fit perfectly. I wish they had more selection. But, I will definitely be going back. They have a new repeat customer.

Ca
Review №19

Always have a wonderful experience in this store. The guys are very knowledgeable and so helpful. They helped find my 9 year old the coolest gear and it didnt cost me an arm and a leg. This is the only place I will be shopping from here on out. Thank you all for being so kind and not selling me stuff I dont need.

Li
Review №20

This place is great. Super friendly staff (but Kurt will be my go-to guy) and vast array of gear. Definitely recommend!

Ch
Review №21

Excellent experience. Greeted right away. Kurt and the other gentleman working, I didnt catch his name, are great. They answered all my questions and helped get me measured for a helmet. A+ store.

Mi
Review №22

Employees are knowledgeable and great attitudes, basic repair parts and tools are reasonable for newer local B&M bike shop its certainly not Nebraska Motorcycle but who knows 50 years down the line if we support this shop.

Br
Review №23

Great customer service. Easy to customer order. Helmet fit my wife perfectly. Thank you

As
Review №24

We are very pleased with the service that we received when we went to cycle gear!! My son was so excited to get his dirt bike gear finally. And we will be back with our daughter to pick out her things. The gentlemen who helped us was absolutely so kind and really made sure to interact with our son!!!

da
Review №25

Awsome couple of guys working here. Very helpful. Need more youth apparel tho they have sum butt its limited.

Da
Review №26

Best retail experience Ive had in quite awhile!Manager Kurt Harmoney and staff should be used by Cycle Gear as an example of what excellent customer service entails.Highly Recommended

Ka
Review №27

Had a great experience here for my great grand daughters first helmet. Very nice and professional... we will be back!

De
Review №28

Very friendly kind employees! Fast accurate service! Great prices!! Its also hard to find a bike shop thats open 7 days a week!! Highly recommend!!!

Ad
Review №29

The store and staff are fantastic! Very friendly, realistic, and on your side when it comes to saving money. The staff are very knowledgeable, experienced, and make no hesitation in helping you get started buying gear and equipment.

Ca
Review №30

Drove from central Iowa to Omaha yesterday to purchase a quad for our daughter. The dealer didn’t have any helmets that we liked so we looked up Cycle Gear and headed on over. We were greeted right when we walked through the door and helped with locating the youth helmets. They had a great display with so many helmets! We picked one out then wandered around the store. It had so much cool stuff. Had gear for motocross, street bikes, and even Harleys! It will definitely be a place we stop at when we are in the area again.

SH
Review №31

The lady that helped me was very helpful. She even went to the back room to get the correct size helmet I wanted. And it was on sale!! I will definitely go back.

Je
Review №32

Nice guy. Helped me make my decision on a seat pad, and pointed out which ones were on sale. Im happy.

Jo
Review №33

The sales team at Omaha Cycle Gear is always helpful…. but never pushy. They are my ‘go to’ store for cycle supplies and clothing.

Tj
Review №34

I’ve only been riding just over a year & on my 4th helmet. I couldn’t seem to find one that fit comfortable for extended time.Sam was amazing & provided a helmet buying experience that already has me recommending Cycle Gear to my friends. I feel I finally found a helmet that not only is comfortable but has everything I wanted in a helmet. I can’t thank Sam enough!!!

Je
Review №35

Excellent customer service. Helped us with getting 2 new helmets. MILITARY DISCOUNT from these guys. Highly recommend.

Ca
Review №36

Awesome staff helped me find what I needed quickly so I could surprise my little dude for his birthday! They were very knowledgeable and friendly. 10/10 will recommend to friends.

Ja
Review №37

Cycle gear is seriously your one stop shop for anything motorcycle related. Working with Sam Tovar will guarantee that you leave the store happy and set up for anything.

Du
Review №38

The staff is always friendly and available to answer any questions. They are very knowledgeable and have a great selection. It’s always nice to have a store that you can get hands on with the products instead of only shopping online.

Al
Review №39

Came here during Ice Cream Cruise, picked up a pair of gloves… my buddy got fitted for a new helmet and they installed his new Cardo. Stellar service throughout.

Je
Review №40

Staff was great! We will definitely be back!

Te
Review №41

Super friendly staff and amazing selection from helmets to gear and much more. I won’t buy gear from any other place after finding these guys! 10/10

Me
Review №42

Kurt was absolutely amazing. Im a novice rider, and he helped me so much! His knowledge regarding safety issues is unparalleled and he was extremely patient and kind. Ill be a repeat customer for sure!

Ed
Review №43

My 2 boys bought dirt bikes from a local shop. With in 2 days they wrecked them both. Cycle Gear had everything to repair the bikes. I had them back up and running in just a few hours. They had all the part as well as the tools to fix them. Friendly and informative.

Br
Review №44

I love going to Cycle Gear. The staff is super friendly, and their in-store inventory is better than anywhere else.

Jo
Review №45

Excellent service and patience while deciding on a helmet... They adapted to my sense of humor and it was a fun experience... Ill be back.

Ju
Review №46

Great service, these guys know their stuff!

Mi
Review №47

Second visit was MUCH better than the first. Why? Because of the quality of the customer service. Kurt was an excellent educator. There were a few details that I forgot to ask about Pinlock shields for my wife’s helmet, but that’s on me. Kurt listened. The first experience was with a sales person who literally never listened when I was trying to learn more about helmet options. Maybe he is great with a different type of client, but as I work in sales, being able to listen is key....I had to say “listen to what I am saying”....I’m sure he thought I was the fool. We came back due to the product available, but the CS is batting only 50% so far.

To
Review №48

Well coming back from the East Coast my helmet got damaged so I stopped and picked up a nice helmet from some great folks thereThe guy that helped me was really helpful and directed me to exactly what I wanted

St
Review №49

Nice shop, didnt even realize they were at the plaza. Friendly staff, battery was in stock, life is good.

Ji
Review №50

Lots of motorcycle stuff. They have one of the largest helmets selection I have ever seen. Friendly folks,

Jo
Review №51

The staff was very helpful. I should have gotten the guys name that helped me out, but nonetheless, he helped me pick out the right jacket for this summer. I will definitely be shopping there more often.

Ri
Review №52

Good selection. Very friendly, helpful & knowledgeable staff.

Jo
Review №53

The employees helped make sure everything was safe, fit properly, and were very nice

gl
Review №54

Nice place to shop for Helmets and clothing, they have a variety of clothing items but mostly clothes for dirt bike and not for street riders. Still a nice place to shop for things that you might need for ur motorcycle and accessories for yourself as well.

Jo
Review №55

Good selection of gear and helpful staff!

Da
Review №56

The help was amazing and I was able to walk out with a helmet and gloves. I’d recommend this place for anyone looking for gear.

Sl
Review №57

Employees took time to show, explain, and help with anything I needed. There are a lot of options to look at and they helped me find what worked best for me.

Ch
Review №58

Trip 1: mediocre at best.+For supply they are the go-to place.-Customer service needs work. I am new to motorcycle riding and was hoping for a more indepth and explanatory visit not which look good to you. No, your the one with experience you tell me.

to
Review №59

The staff was super helpful, and very friendly. I am a new rider and they where amazing.

Na
Review №60

Helpful staff got me started on my ride and continued to provide quality assistance with mechanical questions (despite having limited knowledge on bikes)Edit: went to the store a bit later in person and got some amazing advice on some lights, and Bluetooth connectors, even got into a new riding group. Truly an excellent shop for riders.

Te
Review №61

Was charged full price for a leather jacket at the counter, when asked about the sale price that was posted on the rack, the salesman said that was for the other leather jacket that was on the rack. When I pointed at the other sales tag on top of the rack, the salesman took to tag to the register and rang it up according to the sale price it should have been to begin with. Seems like the salesman should’ve known the correct price to ring it up for, without the customer pointing out the correct price to him.

Da
Review №62

Fast and easy pickup of what I needed.

Ti
Review №63

Long day of riding in the rain with old leaking rain pants. Quick service for two new sets of Frogg Toggs for wife and myself. Thanks Quinton!

Gr
Review №64

Good prices, great service. MSF coach discount, thanks!

No
Review №65

My husband and I went to Cycle Gear to buy new motorcycle helmets after he did some research on what he thought would be best for us. We were looking for helmets that were bluetooth ready and were of better quality than what we have been wearing for the past eight years. When we walked in we were greeted by a sales associate (sorry but I cannot remember his name) who was extremely knowledgeable about what helmet would best fit each of us and after he talked to us and took measurements and helped us with fitting our helmets we ended up buying Sedici helmets instead of ones from Bilt. We were very pleased with the service we received and feel that we made the best choice but only after the help we received. This place has a great selection of helmets, jackets and other riding gear. We would highly recommend this place to anyone in the market for motorcycle gear.

za
Review №66

Great place to gear-up for whatever ride your going to be doing. Have plenty of options, and a knowledgeable team. Definitely worth checking out.

Ch
Review №67

They usually have in stock what Im looking for. Definitely look online first if you are looking for a certain size or style. They are pretty accurate on inventory.

Ad
Review №68

Very helpful and the prices were not too bad. I just bought my first bike and needed a helmet and they were able to get me exactly what I was looking for and in my price range.

El
Review №69

Good customer service. Quality product. Fast delivery to store of order.

Ra
Review №70

I purchased a tire there and had them mount and balance the tire on the wheel. The cost of the tire was a little more than the Harley dealership, the mount and balance price was reasonable but then they called me the following day to tell me they always replace the tube, which was another $23, The tire was already there and I didnt have the time to take it somewhere else so I said just do it. The final price for a single tire mounted and balanced was $290. Thats almost $50 more than if I would have waited an extra day and took it to a Harley dealership. These days in this town prices should be comparable to others offering the same service. Their prices are just too high.

ki
Review №71

Experience was great vey helpful.

Mi
Review №72

Salespeople where very helpful and knowledgable. Have shopped at the store several times.

Au
Review №73

They have a fantastic selection of gear and a decent amount of general maintenance items. The customer service is great and the employees are very friendly. Plus, their merchandiser is fiiiiiine 🥵😍

Ja
Review №74

Great service, helped me find a helmet that was perfect for my head shape and size.

Sh
Review №75

I could not believe the large inventory and knowledge.

De
Review №76

Great staff,Really like shopping there!

Wi
Review №77

Bought the wrong sena for what I wanted. Refunded me my money and got me setup with exactly what I wanted.

bi
Review №78

Awsome place. Friendly people. Going to be my new go to place for motorcycle stuff for sure

Br
Review №79

Love having a storefront place where you can swing by and pick up just about anything you might be needing for a motorcycle project. Friendly staff

Sc
Review №80

Went out to cycle gear omaha and bought a helmet with built in bluetooth. The bluetooth didnt work right. Took it back and they didnt have any same size in the store or online. The assistant manager took the helmet apart and replaced the system for me. Excellent job!

Le
Review №81

Very helpful and informative on what I was looking for!! Great customer service!!

Ci
Review №82

Excellent service and prices.

Gr
Review №83

Great products and very helpful.

Re
Review №84

Good selection of gear, helpful staff👍

No
Review №85

Knowledgeable and very helpful with options. Assisted with helmet technical applications.

Ti
Review №86

Great service and fast turnaround time.

De
Review №87

Samuel was great at helping me with my helmet purchase

Ka
Review №88

Great experience, salesman was very nice and helpful!

Sa
Review №89

Helpful sales staff, great selection, good prices

ve
Review №90

Great place, excellent warranties, and help.

Jo
Review №91

They had just what I needed to ride.

Gr
Review №92

Good store good people

Br
Review №93

These guys always treat me right.

tj
Review №94

Sam was super helpful

Da
Review №95

Huge selection of helmets and a wide variety of other gear for highway and off highway riding. Staff seemed very knowledgeable on their products. Thanks for the help

Te
Review №96

Went in and used my Christmas gift card it was great good friendly very good experience salesman and staff were all very friendly

Sa
Review №97

Great selection of motorcycle gear and parts and accessories great people.

Cu
Review №98

Sam was terrific to work with!

Th
Review №99

Huge selection of gear and other supplies for your bike(s). I will return.

Jo
Review №100

Great customer service....

Information
12 Photos
100 Comments
5 Rating
  • Address:12242 K Plaza, Omaha, NE 68137, United States
  • Site:https://cyclegear.com/stores/cycle-gear-omaha-ne-store-170
  • Phone:+1 402-807-1180
Categories
  • Motorcycle shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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