If youre in the greater Sacramento area and are need of a great body shop, go straight to Fix Auto Orangevale or the other two locations ran by the same owner.We were unfortunately rear ended by an uninsured driver last month and while the before pics surely dont do the level of damage there truly was justice, the after pics show just how great the attention to detail really was. Not only was our car cosmetically damaged but the rear end impact also created some exhaust and shifting issues. But getting Our car back today, not only did she look better than the day he got her, but she was running great and shifting smoothly. Not to mention to frequent text and email updates from the staff on the progress of our car. Thank you to the team at Fix Auto.
I took my 2021 Ram 1500 BigHorn in because I was rear ended and needed to get a new bumper.The service was second to none. They were really personal, understanding, compassionate, and they made sure that I was taken care of. They payed attention to detail, my bumper looks great. They washed my truck, wiped my windows. Really great service. They are the definition of customer care.I need to take that staff out to a dinner and beer, that’s how comfortable I felt there. I will defiantly recommend all friends and family to get repairs done there. Thanks for all you do and thanks for making me feel like a part of the Fix Auto family. You guys ROCK!!
I took my car to have body repair after a car collided with mine. My car looks brand new. Their work is impeccable. However, the best thing about this business is their customer service. All the employees are personable, helpful and communicated updates during the repair process. Grace and Hunter took great care of me and my car. I was even able to leave my rental car at their shop and they had it picked up. Amazing experience and highly recommend them.
We have used this business before. We came back because the first time they were great. We were not disappointed. They were on time,Professional and kept me upTo date with a texting message. I seriously hope I do t need car repair again but we will use this business if we do!
Hunter and the squad at Fix Auto are remarkable. The customer service was of the highest quality. The collision repair specialists are spectacular. Their work is top notch. I was supposed to receive my car on the 26th but I got my car back a whole week before it was scheduled to be completed. And the other places I went to were estimating my turnaround would be MID SEPTEMBER? There is a reason Fix Auto has such good reviews. They are a business model others should be looking towards. They are modest and will try and save you money. If you are looking for collision repair specialists these are the guys. Aces in my book.
Fix auto Orangeville repaired my vehicle in a timely manner. The vehicle looks great! Also the customer service is outstanding. Amy responded to my emails almost immediately when I contacted her.
Seamless, No Hassel, One Stop Service, Friendly, Curtious, and Workmanship, are the words that come to my mind when I think of the service I received at Fix Auto.Greg Call
These people are not only highly professional, they are also extremely kind and thoughtful!!
First of all they were very friendly & helpful. Next, their workmanship was superb. The hardest part was matching the color. The color is a pearl white. My friends and I can’t tell where the repair was done. So very pleased !!
I was very pleased with everything they did my truck looks amazing. This office staff is really nice. They called me to keep me informed every step of the way. I have a really busy schedule at work so since I wasnt able to pick up my truck when it was done they brought it to me. Ive never used them before but I will be recommending them to anyone that needs repairs done to there vehicle.
Great customer service! Every time I called for the status of my vehicle or they reached out to me, their customer service was not only professional but very pleasant. They made this process very easy and my truck looks great! Thank you all at Fix Auto in Orangevale!!
We took our suv here when it was wrecked. Very diligent and comprehensive in there estimate. Will use them again.
Grace Mann was friendly, efficient, well informed and accurate in her assessment of the damage to be repaired. Her frequent phone calls and texts kept me updated as to the progress of the repairs. Their office is neat, cheerful and organized reflecting their “organizational behavior“ and the shop area was professional and indicative of a well managed workplace. The recommendation by a neighbor to check them out was well found it!
My car was fixed to perfection. It looked like I just bought it off the showroom floor.
Fix auto orangevale is by far the best collision repair shop in the Sacramento area. I took my 2015 tundra in that had major rear quarter panel damage. Not only did they get it all fixed but my truck looks better now then it did before the accident. The attention to detail is amazing. Also they keep you in the loop I got a call about twice week letting me know where we were in the process and any changes to the game plan. I would strongly recommend using them!!!!
Fix it auto provided me with exceptional service. Staff was very friendly and helpful. I’d recommend this business for automotive repairs. Hunter and Jen were beyond helpful with resolving my automotive issues. As stated before I highly recommend utilizing this establishment for your automotive repairs.
The whole team at Fix Auto (Orangevale) provided excellent customer service, I would definitely recommend them.
Great service and personal!Delivered my car on the day they said they would and daily updates to keep me informed.
I wont go anywhere else for my auto body work needs after discovering Jesse and his business North Star Collision Repair.I first received Jesses contact info from Dave at DDI Mobile Detailing. I was mentioning to Dave I wanted to get some paint work repaired on my front chin spoiler of my Mustang, and he highly recommended Jesse at North Star Collision Repair. I reached out to Jesse, and he proved to be far more knowledgeable than those other paint places (do not ever go to Caliber Collision...they wont even get back to you with an estimate). His estimate was more then fair and the quality of his work was outstanding!Fast forward from this minor paint job to an accident I was in. Nearly my entire car was cosmetically damaged from some idiot spinning out in front of me on a freeway and sending rocks into my car. Dents and rock pits on almost every single panel of my car; not even my wheels were spared. Luckily my insurance allowed me to go with someone of my choosing, so I took my car to Jesse at North Star Collision Repair. He again came back with a timely estimate (unlike Caliber Collion) and worked with my insurance company to make sure they underatood the full extent of the damage and the work that needed to be done.Since my nearly my entire car needed to be painted and wheel reordered, the work did take some time. But man, when he was done, I didnt want to drive my car out of the parking lot. The repair work was flawless and paint match was spot on! All I can say huge thank you to Jesse and his team for the quality and care they put into their work.I would HIGHLY recommend Jesse and North Star Collision Repair for either your accident repair needs or just some custom paint work you want to have done.
Fix It did an amazing job. Couldn’t be happier. Dan was amazing.
Hannah was very friendly and easy to work with from start (getting an estimate) to finish (work complete/pickup). She asked questions that I could answer and provided thorough answers to my questions. She kept me updated through the whole process.The prices were fair. I did get another quote. The parts costs and number of hours were similar between quotes, but the labor rates were more affordable at Fix Auto. Since we paid “cash”, we even got a significant discount.The work was also done sooner than anticipated. Overall, I had a great experience. I highly recommend Fix Auto for any body repair work.
Who knew fixing damage after a hit and run could be so pleasant, simple, easy, professional, and painless!!1.) GOOD WORK: The work Fix Auto Orangevale did was amazing. They matched my bumper repair perfectly, I was more than happy with the work they did.2.) FRIENDLY STAFF: The ladies at the front, especially Hannah, was super friendly, easy to work with, very informative, pleasant, and always kept me in the loop about what was going on.3.) EASY PROCESS: That was 10x easier than expected. They coordinated with my insurance company and the car rental place. I barely had to do anything. My sister had collision repair done somewhere else twice, and had horror stories. This was my first time ever taking a vehicle in for collision repair, so I was shocked at how easy, streamlined and efficient they were.4.) QUICK TURN AROUND: Again, more horror stories from my sister and another friend from a different repair shop. Which left me expecting a really long turn around time. I didn’t even bother to ask when it would be ready. I hunkered down and was waiting.... I was surprised when I got the call it was ready. Apparently when you go to a good place like this, they know what they’re doing so they can fix it in a timely fashion.5.) WENT WELL ABOVE AND BEYOND: While I was there, they fixed a very minor issue I had with a piece of my front bumper rubbing. I thought it had to do with the accident but they said it was not. They still fixed it. I thought it would cost an arm and a leg for that outside of insurance and it didn’t. I felt they really cared about customer service and getting the job done right, efficiently and quickly. This was really well above and beyond what was expected of them.I’m so glad my friend referred me to them. I drove across down to get here, and it was 100% worth the extra drive!! I’m very happy with the job they did, and I highly recommend them.
This is the second vehicle I’ve taken to Jesse and Hannah, they are the only company I will take my auto body repairs to. Excellent communication, calls and emails with updates. But most of all is no matter which of the employees, owner, office staff..etc. I have never been met with anything but a smile, and pleasant attitudes!! I would and do Recommend this shop to anyone needing their services.
Great staff. Attention to detail. Good communication. Couldnt ask for much more! Would recommend!
Outstanding customer service very professional and so easy to work with they keep you updated with the whole process and it was a Quick turn around .Excellent good quality work they go well above and beyond every time I have used them.I high recommend them and a special thank you to Jesse
They were so great to do business with! I had a great experience here. They were very professional and easy to deal with. They communicated with me and let me know the progress of the repairs. They handled everything with my insurance company. I had had a different car get damaged about 6 months ago and had taken it to a dealership. They took forever to repair it and I felt like a go-between between my insurance company and them. Completely different here. So refreshing! And when I was going to pick it up I was running late and they offered to keep the place open for me so I could have time to get there. I cant stress enough how good my experience was with them!
Was fixed fast and looks good, would recommend to anyone..
Wouldn’t take my vehicles anywhere else! Office staff was extremely helpful and friendly. Repair was done in a timely manner, they kept me updated with everything that was going on with my car. Hannah was able to help me deal with the insurance company on several issues I was having. They helped me with picking up and dropping off my rental car. The whole experience wasn’t as stressful as I thought it was going to be thanks to them! Highly recommended them if you are in need of repairs!
They were very nice and welcoming and attentive.The Customer service was like the old days! 😊They went beyond the call if duty. I would highly recommend them!
After rear ending a Tesla I was pretty bummed! I had my car taken here for repairs and couldn’t be happier! Looks like a brand new car! Thank you so much for your quick fix and affordable repair!
Good, friendly customer svc. Work done in a timely manner & looks like new. I am completly happy with my experience with Fix Auto and recommend them to others.
Fix auto was professional and extremely helpful. The work was done fast and beautifully. They will have all my future work.
Fix Auto did an AWESOME job fixing the dent on my Mercedes C300. They were very professional, courteous and my car was completed as promised. They are the Best body shop in Orangeville period. They fixed my door, cleaned my car, and delivered it to my house. I would recommend them to anyone who is in need of any type of body work or painting for your car.
They did an AWESOME job on my cars old oxidized paint! Looks like new!Special thanks to Hannah! 😊
They did an amazing job! After a minor accident, they had my car fixed and back to me within the week. I was pleasantly surprised to get my car back vacuumed, wiped down, windows cleaned! Above and beyond.
5. Wonderful service. Excellent staff.quality expertise. Great experience. 5
Couldn’t be happier with the way my car turned out. Got the A/C recharged and got two dents popped out. Jesse, Hannah and Vanessa were great with all the questions I had. Will be back again.
Very helpful, friendly and professional staff. My car was transferred from another collision shop and it was all handled while I was out of town. My car looked great and that they detailed my car was the customer delight factor. Put a smile on my face every time I got into a sparkling, clean car!!
Allison was my estimator. She was very pleasant, upbeat, and professional. They got my car done fast and with a great price!! I would definitely recommend anyone to go there!
Definitely the best shop in town! They have worked on multiple vehicles of mine, as well as countless friends’ vehicles. Always done efficiently and painless. Highly recommended 10 out of 10 times.
I brought my vehicle in and was immediately met with friendly and very knowledgable staff. They kept me up to speed on my vehicle throughout the whole process and gave me a great experience out of a horrible situation. Vehicle looks better than when I drove it off the lot!! Best around town hands down!
Fix Auto had excellent customer service, and they were more than fair in the estimate that they gave me. The work was also completed in a timely manner. Definitely recommend!
Went in for an estimate on my 2019 Mercedes E 350, when I walked into the shop this very nice young lady greeted me and if I am not mistaken her name is Allie and she was very nice. I sat down at the desk and the office manager Hannah, very nice beautiful young lady helped write me up for an estimate. She was so sweet and did her best to make me feel like I belonged there, almost like family. She went through the process of what would happen and how long it would take to repair my vehicle. Hannah and Allie both told me they would be able to put me in a rental to make sure I wouldn’t be without a car. I will definitely be back to have my Mercedes fix by them. Thank you both for the great experience!
I was rear ended in my brand new car. Fix Auto was very friendly and professional. They explained the entire process and completed the repairs quickly. It looks brand new again, you cannot even tell it has been in an accident!!! Thank you Fix Auto 😊
Amazing shop & awesome staff! Also the girls in the front are always on their top game.Highly RecommendedA+++
Fix Auto Orangevale replaced my damaged rims for the best price and with the best customer service. They answered all of my questions efficiently and politely. My car was fixed quickly and I havent had any problems since. I will be going back with all of my future car problems!
Staff is super friendly and helpful, and the quality of work they do here is remarkable. Would not trust any other shop with my vehicle. Contact Fix Auto Orangevale for all your collision repairs!
Great experience all the way around. My truck was fixed perfectly and returned very quickly. Great staff, very friendly and accommodating.
After my Acura MDX was in an accident I was upset my car would never be the same. I was so pleased when I got my car back in perfect condition. The experience was easy with rental car pick up and drop off as well. Hannah was amazing at helping coordinate with insurance company start to finish.
They have amazing customer service. I was very happy with my experience. I wouldn’t go anywhere else.
Hands down the best auto body work in the area. This is the place you want to go! Ask for Allie!
Pleasure doing business
I am pretty picky about my car and expected I would not be satisfied with any repair....but its as good as new. Thank you for doing good work!
The crew here is one of a kind outstanding customer service and my car look better than the day i drove it off the lot huge thanks i will be coming back for all my auto needs
In one word OUTSTANDING. On time as promised. Thank you all. Paulnmargie.
Took our Nissan Altima in for estimate and repairs and they could not have been more professional and accommodating to a dragged out process that had nothing to do with them. I will be recommending them to everyone going forward.
Straight trash.Also, blue mustang guy, look closer at the paint. I worked on it and know about the touch ups 🤫😆
Had a great experience at North Star. Friendly and helpful staff. Jesse went out of his way to make sure that our car was completed on time and that the insurance company and adjusters had the information that they needed. Highly recommend North Star.
Took my Equinox in for repairs, couldnt be happier with service received from Hannah, owner Jesse class act all around, spit shine polished clean when I got back, recommend to everyone, Ill go back in heartbeat
Fixed my car PERFECTLY, in two days! 💝💝💝 So professional, kind, intelligent and they treat you like its your car! My cars like new! 💛😁
Took my Subaru Impreza to Fix Auto and they did an excellent job on some body damage my vehicle had. Their staff was professional and efficient.
The only place I will ever trust with my car! They treat you like family and do amazing work!
Great experience! Work quality, communication, advocacy and turn around time were all well executed. Thanks North Star
Very bad experience with this placeMike installed a regulator/motor the installation was not done right. Their was a lot of damage done He put parts back on that were damaged.. Auto Better Business Bureau has intervened and now they have conveniently lost paperwork and are in violation.The weather strip that was reinstalled fell off and has caused a lot of damage due to weather exposure. This place has been a nightmare. They agreed with the Auto BBB to have the damage fixed through another glass company who has now renigged with them because of their negligence and complaint with the Auto BBB.
Excellent service, would use again.
Jesse is my son that i appreciate and love . He has worked on my cars since before north star collision . Jesse has always had pride in his work and a profectionist at what he does. Im proud of him and reccomend him to everybody i know .
Im lovin it!
North Star Collision does fantastic work, at a great price, with a friendly, helpful staff.
Amazing customer service!
Very professional, high standards for top of the line work.
There were razor blades in my car
Excellent workmanship and customer service
I vote nay on this shop
Professional