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Verizon Authorized Retailer – GoWireless
3150 Navarre Ave Ste E, Oregon, OH 43616, United States
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Verizon Authorized Retailer – GoWireless
Comments
Mi
Review №1

Maverick was awesome! Very professional and helpful. Goes above and beyond!

Ka
Review №2

We came into the store with some problems on my phone and the representative his name was maverick he was able to solve the problem with in 10 minutes. Satisfied all the way around with previous transactions. We much prefer this store over the corporate store right down the road.

Tr
Review №3

Drake is the multitasking king! Been holding my old S7 but after all this time, I dropped it, cracked the screen and the touch screen stopped working and, slowly, the screen went black. Lost every password for any recovery of anything but Drake, on a busy day, stayed with it and helped me get into my Gmail account to facilitate swapping the account to a new phone. This S21 Ultra 5G is a fantastic unit so far. Hope it does as well or better than the old S7. Drake is a stick with it guy. Extremely helpful and holds customer service as a core work ethic. No complaints. Just praise for his attitude and business ethics. May be a smallish store but they have big service. Will be back. Thank you Drake.

Ra
Review №4

I was frantically calling Verizon stores trying to find a Gizmo watch for my daughter and either was only able to reach an automated message or the stores were out of stock. I called GoWireless and spoke to Quentin, who agreed to hold their last one for me while I made the hour drive to the store. I was in and out in less than 30 minutes. Quentin did a great job explaining my contract options and making sure all of my questions were met. Great customer service!

Na
Review №5

Brandon from the Navarre Ave store was such a huge help for My Mom and I as we switched her from Sprint to Verizon. We had so many Sprint issues that he figured out for us. We got a great deal on Moms new phn and I will NEVER go anywhere else. Thanks Brandon for your help and how you treated my mom which is very important to me. Shout out to Drake also for teaming up. You all are awesome!

Ol
Review №6

Brandon was extremely helpful and patience he even stayed late to make sure all of my stuff transfered smoothly to my new phone! I love this store and will continue to come here for all my needs.

Ch
Review №7

Drake was extremely helpful and a joy to work with! He made the experience easy and broke ever aspect down to be understood clearly! Also, coming to the smaller store made it feel much more personal and comfortable! Again this store is the bees knee, and Drake and James were great to work with! Love the new phone and plan!

Ro
Review №8

The sales person. He did a excellent job.

Wi
Review №9

Great fast service from Drake and Quentin. Highly recommend they help you out, if you are looking to get what you need and want in a timely fashion.

Ad
Review №10

Drake and his team helped me get a great phone and at a affordable price excellent customer service hands down and really down to earth

Br
Review №11

I wish I could give this place 0 stars. We came in a couple of weeks ago, I was looking to switch from Straight Talk and my boyfriend was looking to switch from his family’s plan to a plan with me. The employee was not knowledgeable about anything and he had to make multiple phone calls. He couldn’t tell us anything about any phone. He didn’t even know that V40 was the most popular phone on the market, he said it wasn’t on display because it wasn’t good. We were told that my boyfriend would get $300 off of his phone with a deal that was going on, then all the way at the end of the process, after spending a total of 3 and a half hours at the store, we were told that it could not happen. My boyfriend never gets mad at anyone and he was definitely upset. We quickly went to the Levi’s Commons location where we received top notch service. They had tricks up their sleeve to give us the best deals possible. The guy at your location was going to give me $40 for my iPhone 6 and Erica at the other location gave me $300 over a course of time. I get $12.95 off each month of my bill. She switched our phone numbers to make it look like I was the new line so that my boyfriend got the $300 off that we originally wanted. If you are looking to go to this Oregon location, do not go there, you will lose out on deals and your hard earned money!!

Ch
Review №12

Drake was so polite, knowledgeable and has a sense of humor. I was switching from Sprint to Verizon and working with Drake was an amazing first impression with Verizon!

Jo
Review №13

Very helpful staff. Worked to find the best deals for us and made sure he checked all available options before we made our final purchase.

Su
Review №14

Not a great experience. Seemed like we were bothering them to wait on us.

An
Review №15

I had such a wonderful experience at this store this evening! My boyfriend and I came in and had the pleasure of working with Quentin. He was so patient and answered all my dumb questions 😂😂 He was such a joy and highly recommend going to see him!!

Sh
Review №16

Drake got me moved from sprint and was very awesome. Excited to be with verizon !

Mi
Review №17

Prefer this location over the corporate Verizon stores.

Br
Review №18

Just wanted to thank this store! They were the open store and in the area and really came through for us with great service! Serena Quentin and the Manager Drake are amazing. No other store for me! Thank you again!

Sa
Review №19

Great customer service with. There was a guy named Drake who was very knowledgeable and to the point. I enjoyed some good sense of humor while I was waiting for my personal files and information was being transferred to my new phone.

AJ
Review №20

Drake and his team did a stand up job. I was a t-mobile customer for over 10 years. He recruited me to Verizon and the customer experience was unmatched. I will recommend them to family, friends, and business associates. Thanks Drake!

bi
Review №21

Serena provided the best customer service i have ever received from any employee at any place. Super kinda, patient and helpful. Couldnt have asked for a better experience.

GL
Review №22

After a less than satisfying experience at the bigger Verizon store down the street, we decided to try this smaller store my mom recommended.I am so glad we did! Drake and Keyaree were very friendly and took the time to answer and explain any and all questions we had. If you are looking for excellent customer service do not hesitate to stop in. You will not be disappointed!

Ta
Review №23

This is the best experience I have had in a Verizon store

Ly
Review №24

Drake was amazing!! Extremely knowledgeable! Wore his mask properly!

Ly
Review №25

Best customer service and very helpful!! The rep that we had today was amazing!!!! I have spoken to many Verizon reps at other store on Navarre and also on the phone & no one has ever been able to assist us with getting on the best plan possible etc...we will ONLY come to this store to deal with anything with our cell phones from here on out. Thank you for all of your assistance and for your friendly service...appreciate it 😁

Yo
Review №26

Drake helped us find the best solution and was very patient with me and my needs to be able to call back home. Helped me find a great international plan and got us all set up. Awesome service!

Je
Review №27

We came in this store because we heard negative things about the store down the street. Drake was awesome and got us lots of deals. Both guys in the store were very personable and funny. We will come back, they were very helpful and explained every thing they were doing. Thanks guys!!

Va
Review №28

Best verizon dealer around, great customer service and Drake is awesome!

Be
Review №29

Best service ever by Drake, he handled our accounts and got new phones. I couldnt ask for better service with a great attitude. Go see Drake at Verizon next door to Pet Fanatics!! I guarantee the service at this store is impeccable compared to the other store down the street!

Bo
Review №30

Switched to Verizon and Drake got me all set up, great music too !

Mo
Review №31

I came in last minute last night at8pm because I had broken my phone. The Verizon rep Keyaree, did an outstanding job getting me situated with a new phone! Best service ever, 10pm we were done and he was still smiling! Great customer service! Definitely recommend!!!

Jo
Review №32

Drake helped us move our stuff after getting new phones. Very friendly

Br
Review №33

I was there black Friday and the 3 young men working were laid back and engaging while remaining professional. They worked very well together. Great job!

Th
Review №34

We have used this Verizon outlet for almost all of our needs. They have always done a good job and service is fantastic. Drake is the person has helped us multiple times and is very knowledgeable.

Co
Review №35

They were extremely helpful and are the best Verizon around. Great customer service especially from Drake. He was quick and explained everything with great detail. He made everything easily understandable and was very thorough all while remaining quick.

Ti
Review №36

Great customer service. I was greeted as I walked through the door. The staff was very knowledgeable about their products, so knowledgeable in fact, i ended up walking out with a new phone! Thanks again Keyaree! I love it .

jo
Review №37

Best service better than corporate store 110%

Ri
Review №38

Serena and drake were very friendly and helpful. Great store! Happy holidays

Su
Review №39

Drake was very helpful, he did everything we could ask for. No complaints.

Je
Review №40

We have been working with the folks at this location since our home burnt down summer of 2018. They have been so helpful and upbeat every time. This is the only store we will come to.

Wa
Review №41

Drake is one of the most awesome sales people I have had the pleasure of dealing with. Blows all other out the water. Would reccomend drake and his Navarre store over any cell phone store in Toledo and maybe even all of greater ohio. The experience was top notch gold.

jo
Review №42

Drake was great. Helped me hook up my Bluetooth after getting a phone.

Da
Review №43

Drake and Serena were wonderful, got me the right phone without trying to over charge me. Great service and great store.

Pa
Review №44

Had a great experience today. Drake was very helpful and informative. Would definitely recommend going to see him.

to
Review №45

Drake and keyaree were both very nice and gave great service. We will be back for sure whenever we need any help. PS though they dont give out free cars ;)

ly
Review №46

Drake was awesome. He helped me with numerous issues and was very good at explaining my options regarding the Verizon jet pack. Ill definitely come back to this store.

Li
Review №47

I have had the very best service EVER!! I won’t go anywhere else. Drake and Yaree are amazing!! Saved my “everything”!! Beyond happy 🤗

FR
Review №48

Drake was awesome & helped me with getting a new S20 Ultra. Never had a better service person

Ta
Review №49

This location is amazing. Very helpful and I will come back any time I have an issue!!!

Bl
Review №50

Great customer service and excellent prices!!! Got me in and out quick on the budget and plan I wanted, cant say that about most places!

Ka
Review №51

To whom it may concern Drake is the best.i came into the store and in 3 Mins he had my phone working right .since before I got here I was on the phone with Verizon for over 2 hrs and they could not help me .he was very ploite and happy young man and took his time to help me Thank you

be
Review №52

What great customer service! This is why I keep coming back, everyone here has been very professional & always taken their time to make sure we were satisfied before we left.Yaree went above and beyond and was kind enough to take the time to make sure that the last voicemail I ever received from my Dad was transferred to my new phone. Thank you Yaree, your kindness is appreciated far more then you will ever know

Me
Review №53

Drake, Quentin, and the Lovely Serena were absolutely fantastic, got exactly what I wanted and they were all very great help!

Da
Review №54

Gotta go to the small store. Drake and his staff are amazing!

An
Review №55

Drake was very friendly and helpful. Great experience at this store.

ji
Review №56

Drake was awesome . He knows what he is doing. . Well informed. . We are from Georgia. Needed new phone . He went above and beyond to satisfy our needs. . . . Way better then corporate Verizon in McDonough ga. J morrow.

Ru
Review №57

Drake was very helpful with setting up the new phone!

Di
Review №58

We always come see drake. He is awesome

Ke
Review №59

I always use this Verizon store for all of my phone needs. The staff in here are super helpful and knowledgeable and always take good care of me. The store manager Drake is excellent to work with and during my most recent visit he went above and beyond to make sure I was satisfied!

Ke
Review №60

Drake helped me get everything moved from one phone to another .Great service

Be
Review №61

Serena and Drake were very helpful in getting my new phone set up!

Ma
Review №62

Drake and Keyaree were excellent. Hope I love my new phone, if not I know they will be there to help me out! Highly recommend these young men!

Al
Review №63

My mom and I went into the Verizon on Navarre Avenue in Oregon, looking for an iPad. The gentleman, Drake, who helped us out was very bubbly, nice, and easygoing. My mom and I both enjoyed our visit, thanks to him. We will definitely be back.

Mi
Review №64

Drake helped me clean up my phone viruses, helped me save 30 dollars on my bill while also adding a tablet and lastly took his took to help me set up my My Verizon and Disney plus. Very helpful I will be returning to this store in the future and not the other.

Ro
Review №65

Drake and Serena where very helpful of resolution of primary issue very happy with service

Ro
Review №66

Was traveling and needed a new phone! Stopped into the verizon next to the hotel! Drake was real nice and was able to help me with all the needs I needed!

Ma
Review №67

Gotta come see drake! Hes the best!

Dw
Review №68

Customer service was hands down the best Verizon experince Ive had. Drake, the manager, was phenomal in assisting my girlfriend and I upgrade our phones

Sa
Review №69

Drake at the Oregon store on Navarre next to Pet Finarics has been wonderful, his customer service is pleasant and he is always willing to go the extra mile to make you happy .

Li
Review №70

Got my phone elsewhere, was there for 3 hours and didnt even get all my stuff transferred. Spent 30 minutes with drake, he answered all my questions and got my stuff transferred perfectly. Thank you drake!

Bo
Review №71

Drake was awesome. Cant ask for better service

Sh
Review №72

Very helpful. Drake helped get the best deal on the latest iPhone! Highly recommend!

To
Review №73

Drake was great to work with. He was able to answer our questions and provide us with details to make a choice based on our needs and not “selling us”.

So
Review №74

Drake was helpful and helped me fix my problem. Im from out of town and got lucky to go to a store that was so helpful. Great store!

Sh
Review №75

Thanks Drake and Serena for helping transfer things over to my new phone. You did a good job, and Im very happy.

Ma
Review №76

Drake rocks. Hooked me up. I didnt right this.

Bo
Review №77

Drake and Keyaree (Twin) was amazing and was very enjoyable and entertaining. Would definitely come back !

Br
Review №78

Drake Zygula provided the best customer service!!! Highly recommend going to him if youre need of a new phone.

Ru
Review №79

Drake helped my wife and myself today and he was great! Also my wife told me to do this, 👍👍.. she did a review too. Thanks Drake !

Ro
Review №80

Drake and Sabrina were very helpful and went over a bunch of different options including finding me cheaper internet options. Very nice!

Pa
Review №81

Tony was the best in assisting me in buying a new phone. Very knowledgeable, very pleasant personality, and extremely customer oriented. I wont go anywhere else for my cell phone purchases!!

Ja
Review №82

Drake gave us awesome service, best store around.

Kh
Review №83

Drake helped me establish a great business account, and saved me money. Has all my business going forward.

De
Review №84

These guys were very cool, patient, and knowledgeable. They even searched and found all discounts. Highly recommend.

Ma
Review №85

I recently used to go to Verizon on Navarre next to sonic I was tired of being taken advantage of I am one who is on a budget, i I was told about Verizon next to Osakas for the first time my service was excellent by keyaree I will be sending friends and relatives here greatly satisfied customer thank you so much!

Ri
Review №86

Drake and his staff continue to provide quality and personable experience. Highly recommend visiting their store.

Sh
Review №87

Serena helped me transfer all my content! Always a wonderful experience at this Verizon!! Thanks again, Serena!!

Jo
Review №88

Serena and drake were very helpful. Helped me clean out my phone. Will be back!

J
Review №89

Drake was very helpful. Got me what I was looking for and explained everything well. And all in a very friendly way.

Am
Review №90

Drake was great!! He was so knowledgable and helpful when i came in to add a new line! And he helped me and my family save money on all of our lines in the process. We will definatley be back and cant thank you emough for your great customer service!

JA
Review №91

Too darn expensive 😫

Br
Review №92

Went in undecided and frankly a bit uneducated. Drake was great. He explained everything in detail. Very charismatic young man. I left very happy.

Ta
Review №93

Drake and Serena helped me find solutions after other Verizons said I had no options. Only store Ill go to now.

Ce
Review №94

Great service! Workers were so nice and were helpful. Totally recommend this store location!

Jo
Review №95

Drake hooked me up. Great service.

Vi
Review №96

I came to the Navarre Ave store. My sales person was Keyaree he was very helpful in explaining everything to me. Also hellped get everything set up. Everyone on the store was very helpful and friendly.

Je
Review №97

Drake set me and my husband up, he was great

Mi
Review №98

Drake has been so helpful over the years, he left to point place and came back and I couldnt be happier. Another issue I had was solved, cant ask for better service. Go see Drake!

Jo
Review №99

Keyaree worked very hard for two hours trying to solve my problem. Don’t know the outcome yet but he gave me 100 percent. He was great thank you very much no one could have done better

Ma
Review №100

Drake is always very helpful when we come in. Never treated like a number, or like hes working on commission. Great customer service!!

Information
11 Photos
100 Comments
4.9 Rating
  • Address:3150 Navarre Ave Ste E, Oregon, OH 43616, United States
  • Site:https://gowireless.com/stores/oh/oregon/oregon-navarre-avenue/?y_source=1_NDY1MTg0OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 419-690-9000
Categories
  • Cell phone store
  • Electronics store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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