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Central Florida Toyota
11020 S Orange Blossom Trail, Orlando, FL 32837, United States
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Central Florida Toyota
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Je
Review №1

If you are looking to buy a new or used vehicle, I recommend going to Central Florida Toyota and speaking/working with Mark Silva! Mark was/is an EXCELLENT Sales rep. He was patient with me, he listened to specifically what I was looking for, and he helped me find a car that is suitable just for me. No pressuring whatsoever. BEYOND grateful for his professionalism and attention to detail. Ive had my Vehicle for a week now and it is still one of the greatest decisions I have ever made. Dont Hesitate and Go to Central Florida Toyota and ask for Mark Silva! You will not regret it.

Ma
Review №2

I feel I need to post this as a warning. When buying or leasing from Central Florida Toyota you need to be very careful with all the fees they are willing to put on top of the price of the vehicle. On mine they added $1000 Admin fee and a $1000 document fee. These are very excessive. In addition, since this was a lease, they said I at least needed to get insurance for the lease which later I found was a terrible idea. That was an additional $1500 dollars which you cant cancel at any time and the full amount will be part of the payoff even if you pay off the lease early. All of this, $3500, on top of the vehicle price. It was my first time leasing/buying a new vehicle so I didnt catch this until after the deal had been made.Now when I wanted to bring up the option of buying the lease early, they were going to charge me $3000 more than what I would have owed to the financial company if I would have dealt with them directly. With a straight face they were going to charge me the extra $3000 just to work the deal through them when they could have informed me that I could have worked with the financial company directly.Lesson learned: Central Florida Toyota does not have the consumers best interest in the slightest. They are looking to squeeze every penny out of their customers, which is a shame. Better to deal with other dealers or online vendors.Attached: photo of the fees charged at the beginning of the lease.

Si
Review №3

Great experience. Mary C. was the best sales consultant ever!

Sa
Review №4

Central Florida Toyota has an exceptional employee, Brandon Henry! Professional and personable, he assisted us in finding the perfect vehicle and kept us informed every step of the way. He is patient and truely listens to his customers. We looked at several dealerships and he was the best to work with in finding the exact vehicle for our wants and needs. We would not hesitate to work with him again. Highly recommend!

Ma
Review №5

Yesterday I was looking at different dealerships to find the car I was looking for, when I arrived to this dealership, salesman Franklin helped me all the way until I found the car I wanted with a great deal. Also I wanted to thank the financial lady Carolina who explained very detailed to us and helped us understand the process!! Great customer service from all of them!

Ro
Review №6

The majority of my transaction was over the phone yet it was very honest and transparent. I was in the market for a Highlander for a while and I almost decided to buy something because of the Toyota dealership in Melbourne. Here comes Joshua and saved the day. Everything was over text yet very straight forward and transparent. close the deal over the phone since it was a new car. He called us the day it came in and everything was exactly as agreed on. Thank you very much Joshua Very honest, friendly and welcoming.

Am
Review №7

A week ago I bought a brand new 2021 Toyota Camry LE. I had been wanting the car since last year and finally came to terms with purchasing it. Elias helped me when I walked in the door, and did not try to pressure me into looking at other cars since I already knew which exact car I wanted. He helped explain all the features and even brought the car up closer to me and my family to test drive when it was pouring outside. He is a great salesman and was very attentive and nice! I recommend looking for Elias when you come to this location. He will not waste your time and even helped me lower the cost walking out the door. He is by far one of the best car salesman I have met and made my first time car buying experience sufferable and pleasant! if any of my family/friends purchase a new Toyota I will bring them to Elias!

Le
Review №8

It was my first time visiting Central Florida Toyota to have my car serviced. Anabelle was outstanding. She was warm and engaging. She explained in detail the services my car required and I felt confident that I was getting the best support. My car service was completed in a timely manner and was impressed with the experience from start to finish. When I returned to pick up my car, Anabelle again explained in detail everything that was done and advised me on next steps for future car services. I would highly recommend her and the team to anyone. Thank you!

Ki
Review №9

Thank- you Juan Luzardo!! I didnt think it was possible but I walked out with my 2022 Toyota Corolla Se all thanks to Juan! His guest service is exceptional and he tended to us the whole step of the way and kept us in the loop on when the car was coming which I appreciated. He is amazing and once again if you want a car ask for Juan he wont dissappoint!

Je
Review №10

Yusuf never let us leave without obtaining a great deal and driving out a brand new car. It was my first time purchasing my very first own vehicle. I love my new car so far. It’ll help me build my credit and most of all it’s going to increase and boost my credit score. Thank you so much I highly recommend Central Florida Toyota to everyone.

Ka
Review №11

My daughter purchased her first car yesterday and it was such a smooth process for her!!!After visiting numerous dealerships in the area, and we were ready to give up.We found Christian Velasquez!!!!! He was absolutely the MOST AMAZING SALES REP we have ever dealt with....ASK FOR CHRISTIAN VELASQUEZ!!!!!!Not only was he HONEST and UPFRONT with Everything, he was knowledgeable about everything, the car, warranty, financing, there wasnt a question we asked that he did not have an answer for. It was such a great experience!!! Thank you, Thank you, Thank you!!! God Bless you!!!

Or
Review №12

It is always a pleasure to go here, I got a year already that I bought my car and now I get my Corolla SE 2021 through trade in. My salesman Christian Gutierrez and the finance manager Kevin help me a lot, they really know how to make me happy with efficient service and awesome gentlemen. Truly proud of being part Toyota family 🙏🏼

Fa
Review №13

Very good reception! I did not make an appointment in advance! Also received me very quickly! Let my car be maintained! thank you very much

Tr
Review №14

I have been a loyal customer of Central Florida Toyota for over 10 years! My most recent visit to CFT was for scheduled maintenance on my vehicle. Check in process was fast and efficient. It was a Monday and even though it was busy, it went smoothly. I had my appointment with Annabel who I have worked with in the past as well. After I checked in, Annabel gave me a call letting me know that my battery failed the test and a new one was recommended. She explained the options and I chose one which was approximately priced at I believe $120. I went back to wait until the car was finished. Shortly after I received a text message that my vehicle was ready and that there was a zero balance due. I figured it was an error as I was expecting the cost noted above. When I went to check out, Annabel informed me that my previous battery was still under warranty so nothing was due! Thank you Annabel and Central Florida Toyota for your continued amazing service! See you soon!

Gu
Review №15

Great and wonderful experience! The sales man Ricardo and manager Luis it’s the best !

Li
Review №16

Our experience at the Central Florida Toyota dealership was incredible, they really listen to my needs and got me exactly what I wanted. Our salesperson Brandon Henry was polite, professional and care for us as persons no as somebody to get a profit from. Overall amazing place and people from the lot to the finance director.

Ju
Review №17

Cesar Sucre was the best!Great salesman and went the extra mile to help me get my new car the same day of purchase and be on time to my job. People like him demonstrate how this company values their client. Great job

Me
Review №18

Traded in my 2020 Toyota Corolla LE yesterday at CFT and got a great deal on a 2022 Toyota Corolla CVT SE! This is my second time buying a car from CFT and it did not disappoint! My salesperson this visit was Valery and she was very helpful with getting a price I could afford for my new car and a proper trade in value of my old car! Thank you, CFT! 💛

Ro
Review №19

If you are looking to get ripped off this is your place. They will lie to you from the lot to the back office. Don’t waist your time. Too many dealerships to waist your time at one that doesn’t care.

Ca
Review №20

Car shopping can be very stressful but not at Central Florida Toyota! They strive for excellence and thats exactly what you get! Thank you so much Demitrius, Christian, Samir and Kevin for all your help. It was a pleasure doing business with you guys and look forward to having my car serviced with you guys also so stay tuned! 😊

Ji
Review №21

Great no pressure sales people. After checking out another Toyota Dealership we came back to Central Florida Toyota simply because we were treated with respect. Shoutout to our salesman Andres thank you so much.

Br
Review №22

Todays experience wasnt the greatest. The lack of communication between departments and fellow employees was appauling . Perhaps some of the people in the service department needs to take a guest service workshop to improve simple skills such as communication. I dropped a car off early Wednesday morning for a tire to be changed out...my appointment was in the afternoon. Was prepared to pick the car up the following day. Had a great experience with our first service provider Juan who unfortunately had the next few days off or else we more than likely wouldve had no issues. Extra parts had to be ordered (I understood that extra time would be needed) no one had called to inform me of the extra time added onto that for a mechanics mistake or extra parts ordered (email told me) when I called Thursday afternoon to find out what was going on no one was available to speak to so a message was left for someone to return my call. No one did. No one called back even Fri morning so we stopped in around 330 Fri afternoon...parts were in for my vehicle and yet no one had even started working on it. Even with this frustration the person assigned to it or that we at least dealt with had absolutely no clue what was going on and seemed very unmotivated to help out. Something tells me that if I hadnt stopped in that afternoon my car would still be sitting there untouched . I hope for a better and less frustrating experience next time I have to be there.

He
Review №23

My Central Florida Toyota was so far from ideal that I would have returned my vehicle if another Toyota dealership had a Tacoma on their lot. I called the dealership prior to arriving to verify a specific vehicle on the website was still available (chip shortage and all this has been tough). A super helpful gentleman named Anthony took down the vehicles Stock ID and VIN, confirmed it was on the lot, and let me know they would hold it until I arrived as I live 1.5hrs away. That was the only good part of the experience.1. The assigned Sales Associate to me NEVER introduced himself.2. I test drove the vehicle around the lot ALONE and was not given any information of told any selling points on the vehicle.3. Once I said I wanted to purchase it the price on the sticker outside and the price Anthony text me was NOT the price Sales Associate showed me. It was jacked up.4. Sales Associate walked away and never told us what he was doing or where we were in the process.5. Sales Manager came up and said If I drop the price by $500 do we have a deal? I signed because I had my own financing and just needed a vehicle and wanted to get out of there.6. After hours of sitting in the lobby/sales area I was brought to the Finance Office where the information I told the Sales Manager about paying 1/4 in Cash was not relayed and she had to redo the documents.7. It took over 12 days for Central Florida Toyota to send the proper documentation to my bank. Meaning my bank was calling me to tell me they cannot fund the vehicle, and Central Florida Toyota was not returning their calls or mine. I was even told to call back after they get through the end of the month and arent so busy.8. I completed a survey and was told someone would call me. They did NOT.9. Not even 30 days after my purchase I realized my right turn signal does not work when towing. I will be taking it to a different dealership to be looked at.A car purchases are usually exciting not the stressful time consuming awful experience I had here.

Be
Review №24

I recently turned in my Camry lease at this dealership. They took the car back even though I did not buy it there. The service was fast and friendly. The guy Mark and Leandro helped me and were very nice.

Ra
Review №25

Took the car in for service. They did not service the car. Washer fluid was stil empty. Earlier this year I bought two new tires. They told me i needed 4 new tires. These peoole are shady. Done with these legacy manufacturers. Next purchase will be a Tesla.

Ja
Review №26

Martin with Central Florida Toyota internet sales did an excellent job! He was quick to respond to my questions via online site and setup a time for me to test drive the newer used Corolla after inspection of the car. I ended up purchasing the car and am super happy with the purchase!

Al
Review №27

I live in Manatee county area and I work in the medical field so my time is limited. I was looking for a Toyota Rav4 XLE in all the area Toyota dealers thru email and phone calls and was unsuccessful. So I decided to go out of my area and made contact with Sebastian at Central Florida Toyota. He took down all my information and when he had the vehicle I was looking for he called me we worked out the number and I told him I was coming from 2 hours away and did want any hiccups in the processes. And all I had to do was show up sign papers and off I went. It was and amazingly smooth process. I want to thank Sebastian for his hard work and dedication to his customers. I am a very happy customer and a proud owner of a 2021 Rav4 XLE.

Fr
Review №28

One of the best car buying experiences I have had. Our sales guy, Shaheem, really worked with us to get the best deal, and he was completely honest with us about our purchase. Our finance agent, Carolina, was extremely helpful as well. Great group of people!

To
Review №29

They advertised a 2021 sienna for 28997. I called and they told me two stories. First story is that it was a mistake. Second story was that you have to read the fine print that it may not be readily available. So, they advertised a vehicle that is not available to get names. That is a red flag that shows that this dealership is not deceptive and trustworthy. This is exactly what I went through.

Ma
Review №30

We are so happy with the help of Ricardo G. Rosario. He is a wellknowledgeable and he is so accomodating to us. You have toreward Ricardo for his outstanding job he did for us. He is a veryhard working employee. I salute him for his good attitude.

Wa
Review №31

Excellent service! From Gonzalo Services department, My second car with Daniel was an exceptional experience. Knowledgeable, fast service and financing was excellent. Good experience will come back always. Great Job !

Sc
Review №32

I went to the dealership (female) and saw a car I was interested in. I asked for a preliminary quote including a trade in (which was not there but they advised they could give a quote subject to seeing the vehicle). The quote included a trade in allowance 1/3 of the lowest trade in quote I had received from other dealers.If you are buying a Toyota get more than one estimate on your trade in because Central Florida Toyota low balled my trade in by $4,000+.

Yu
Review №33

My salesperson Roberto Ercolani was spectacular. An unforgettable experience. Excellent seller. I recommend it 👏😃👏😃👏😃👏😃👍👍👍

Da
Review №34

Came here looking to buy a Camry and was presented with several options from the used car lot. Shaheem was my salesman and did an excellent job with meeting my requests. He was very knowledgeable but not pushy or pressuring me to buy a car like most dealerships. I absolutely recommend him for future car purchases. The only downside was the waiting period to be met with a finance person. Other than that, this was a very good car buying experience and I highly recommend Central Florida Toyota.

ka
Review №35

I was looking for a pre owned vehicle with low mileage and had my type of interest in cars. I was placed in the perfect car. It looked brand new being a used car. Yoel was my salesman he handled me very well. He was very knowledgeable about the vehicles there, he was super sweet, patient and kind he knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service.

Mi
Review №36

I went outside my city to purchase my new Toyota Highlander at the Central Florida Toyota. The folks (Cristian Gutiérrez) there were fantastic to work with!! Very, professional, courteous, knowledgeable, and helpful!

Le
Review №37

Naomi Ortiz and Natalia Ramos are the nicest, most service oriented ladies I had ever had the pleasure to deal with. I can not thank them enough for the assistance in obtaining an Affidavit of Correction for a Title issue I had. If I lived in Florida and ever had the need to buy a vehicle, I would certainly buy from Central Toyota - the Finance Dept and Management Team are a true blessing. Mr. Larabee - they deserve a HUGE raise! They certainly put in the work for their pay. :)

苑婷
Review №38

Roberto Ercolani was amazing and made our car buying experience easy. I was lucky to find him an honest person with a real desire to help and please the client. I will definitely recommend you see Roberto and the central Florida Toyota store when you are looking for your Toyota.

Ye
Review №39

Excellent attention and very good cars, giving security when buying a car of its state. Daniel, very kind and patient with buying my son s first car. thank you very much🙏🏻🙏🏻

Da
Review №40

Had an issue with my Prius which as under recall. Gonzalo Ostolaza was very helpful and accommodating with getting me a rental while my car was being repaired. Followed up with a phone call. Very happy with Toyota.

Se
Review №41

Brought my car in for a check up and I couldnt be happier. Oscar is an incredible professional and he made sure my vehicle was checked thoroughly along with finding solutions to the problem. I cant recommend him and the Central Florida team enough.

De
Review №42

Great service and prices, but no water. The vending machines were down. No water available for all the time we spent in the dealership. If the vending machines are down, there should free water, at least.

Ra
Review №43

Ramon, Gabriel and Samir are amazing! They all provided excellent customer service and answered my questions! Samir in finance really broke down everything I needed to know, the warranty and all. I have purchased cars at different places but I had such a great experience here that I will go back there again when I am purchasing another vehicle! Keep up the excellent work! You guys provide such excellent customer service that I felt so honored!!

no
Review №44

Had an amazing time. Everything went smooth thanks to Brandon Henry. Such a great guy!

Ke
Review №45

I took my car for service with issues with the A/C. That was taken care with my warranty. it would take a day to get parts and get fixed. I decided to let them detail my car since they have it a whole day. I picked it up the following the take a look around and everything seem great until I see that there was paint peeled off from the rear passenger door. They werent going to tell me about until I pointed it out. Tried to blame it that it was already like that. Finally admitted that it couldve happened during the detail and that they failed to communicate it when it happened. Spoke to 2 different managers and they werent willing to offer any kind solution for this Still waiting for a phone with a resolution for this. which happened1/6/21

tr
Review №46

Exceptional service without pressure to buy. Very good service by Irving Pena a patient, understanding and professional sales person.

Ga
Review №47

DEAl WITH ELIAS!! Went here to find a car with my little sister. Told him what we wanted in what price range! Showed us many options with the Camrys. Pulled carfaxs willingly and knows how to get the right answers to our questions. Ended up leaving with a 2019 Toyota Camry! Super nice guy and very informative with the product! Extremely satisfied with Elias and the rest of the Toyota staff! Puts a brothers mind at ease when Im 1,200 miles away from my little sister.

La
Review №48

So glad to have selected CF Toyota to purchase my new vehicle. My salesperson, JP, is a true asset to the organization. I was pretty nervous making such a big purchase, but he set me at ease by providing me with answers to all of my questions (I had a lot by the way). But JP took the time to provide me that attention to details I needed. Thanks so much JP! And then went to finance to finish the buying process. Kevin, another asset! He too explained all the additional services available in great detail. Stellar service from both JP and Kevin!

df
Review №49

Brought my car here and received great service and attention. My salesperson Mr. Miguel Zambrano was helpful and answered my questions and also walked me through the car purchasing process. Great experience and would definitely go back for service and to purchase future vehicles. Thank you to the Central Florida Toyota Family. A+++++

Cl
Review №50

I just became a part of the Toyota family. I was able to trade in my KIA and bought my 1st SUV and I must say the Rav 4 is a beauty for sure. Sending a huge shoutout to Raymundo and financing! Excellent customer service. Everything was explained in detail. An all around great experience and I look forward to my next purchase in the future! Definitely would recommend this location for sure! Thanks again!

Sh
Review №51

I was looking for a Rav 4 hybrid lunar rock and Brandon came through. This is my 4th purchase here and service is great. Hopefully the 5th car will be free 😉

Cr
Review №52

Luan, who was our salesperson, was great to help us to find a perfect car. The staff in general are great, people work to help the client to get the best deal. Next car, for sure, will be with them.

Sh
Review №53

TL;DR:Freddy is the man and service center here is way better than expected.I had never been to this location before and I just needed a Recall done. I LOVE a location that can tell you the reality of the wait so that you can plan out your day and these guys made sure to do that when I arrived. Their guys didn’t pressure me into anything, but surprisingly just offered me the other services they noticed I needed and stopped at my 2nd no. When I left I would receive a call from Freddy. Freddy was persistent, consistent, but overall patient with me. I needed a car, but I wasn’t going to trade-in my current car, so I wasn’t interested to talk. He randomly reached out to me about a week and a half later. I said screw it, “If you have the car, I’ll be there to check it out, but I’m not buying anything until I figure out my side. ......Needless to say, I bought a car the same day I went in. Freddy found the exact car I was looking for, remained patient with my stubbornness to be close to my number, and truly made it a personal experience. A sales manager came out to assist with numbers because a situation was occurring with all cars in the area and he had the ability to be more helpful, BUT at NO point did I feel like I was being passed along to the next guy. Even during Finance with Juan (Cool guy. Peruvian as well!), Freddy was near and ready. I enjoyed every minute of the transaction and now I won’t be going to any other Toyota. Despite my awful experiences at my other Toyota, I never left because I felt like it would be the same at all of them. I took a chance and I never looked back. Thank you Freddy (Sales Rep) the most for being awesome in all ways! Thank you Juan (Finance) for being calm and informative. And lastly, thank you Luis (Sales Manager) for feeling genuine in a sales world. I would definitely recommend buying a car from this location and/or have your car service there!!! -From a Loyal Toyota Fan.

El
Review №54

I’ve just purchased my 6th vehicle from this location. It’s always been a pleasant experience and the staff is very helpful. This time I went in and Gabriel help me find used vehicle that was affordable and in great conditions. I highly recommend checking them out and purchasing from them.

Ol
Review №55

I WAS GREATLY SATISFIED WITH THE ATTENTION. DILIGENCE AND AMABILITY. MR. SAMIR. AND MS BEL TREATED IT ME. LOVE MY CAR. THANKS. THIS AGENT ARE HIGHLY RECOMMENDED BY ME. LOTS OF SUCCES AND FUTURE SALES. THANKS

Na
Review №56

I saw the car I wanted online and called made an appointment with the salesperson Edwin. We spoke numbers, test drove the car and I signed the contracts and placed a $3000 down payment. The car was getting the sunroof replaced, which meant that I couldnt take the car immediately, but I was perfectly fine with waiting. Edwin calls me today, the day that my car would have been ready to inform me that the car that was under contract with my name had been sold to another customer by another salesman because once the car was fixed it was placed on the sales lot. I am extremely upset with the lack of professionalism and communication running in this company and I will gladly take my money elsewhere. Samir was great though.

Eu
Review №57

Excellent, excellent attention and service, especially to Juan Luzardo and Larry Padrom who were very diligent to meet my requirements

Li
Review №58

Love the treatment here, they do everything possible for you to walk out with a car 😊 definitely recommend.. Bautista was my salesman and he was great!

na
Review №59

I was browsing their website yesterday, when I came through this car and I called them to confirm the car is available and to see if the fees are accurate, I was told by the sales person it was and there’s no other fees added, I get there in the afternoon, take the car for a test drive and i sat there for a while after the sales person did some paper work and he comes back, with an offer as usual just like any dealer would do, charging $500 for tinting, $300 for floor mats, my car trade value dropped from 5000 to 3000, and the car I saw was priced at 19477 now the car I drove around is 28k go figure how does this make any sense.

VS
Review №60

I was told that a certain vehicle was available after searching online then when I got there, they told me it was a rental with more mileage than what was posted online. The price was an additional $10,000 when you add warranty to the vehicle. The service was quick and the guy was great. The car hasn’t had any issues. Could’ve been cleaner than what I got. I also didn’t get a good price for my BMW trade-in. Toyota is a good car so that’s why there’s three stars. O

Ri
Review №61

If youre looking for a new or used vehicle definitely would give them a Look. Im from the Polk County area, it was so worth the drive to do business with Central Florida Toyota. Also they have an excellent service department to take care of all your issues should any arise.

Jo
Review №62

Franklin was SUPER helpful, super nice and very outgoing. Super good experience thank you!!!

Gu
Review №63

Bought a 2021 4runner on March. 1500 miles later I started getting a steering wheel vibration after 50-60 mph and the USB port wasn’t working properly. Took the car to the service and the couldn’t fix the issue for the vibration. 2200 miles later and the vibration was getting stronger. Got the car to maintenance again and they “fixed” the issue.Took the car out of service and 2 days later, I’m starting to feel the steering wheel vibrating again at some speeds. They said they did tire balancing and alignment but the car goes everywhere but straight.I don’t think a car as new as that should be having that kind of issues. And I don’t think I should be having NEW problems with it after it was serviced.Either change my vehicle to an exact one that works well or fix the issue as to where the SUV drives as it should. No vibration, no going out of lanes because of alignment...

Jo
Review №64

Leaving my review through here since the email address on my file is incorrect and I forgot to fix it. I had my Toyota Corolla serviced today by Gonzalo and I must say the guy is extremely professional. Very honest and truthful about what my car needs fixing and not overbearing about getting it done right now trying to push an additional service on me. Gonzalo was very cordial and definitely a great asset to your company. Keep up the awesome work man!Jorge S.

Ch
Review №65

I will never do business with this Toyota dealer again nor will I ever recommend them. We bought a 2018 Toyota Camry and paid cash (it was an out of state sale). The salesmen was fantastic but the financial department is a JOKE! It went from one person to the next on how to handle it. Here it is a month later and still no title and the tag expired today. They said they would overnight us one on Monday, but guess what that did not happen! So frustrated!

ma
Review №66

Oscar did a great job on my service for my RAV 4. Highly recommend.

Gr
Review №67

The agents were kind and professional. I am very happy because they found the best car and the best price according to my requirements.

Na
Review №68

My wife is a first time car buyer and we got Luis Gonzalez as our sales person. He was very kind, understanding and really worked with us as we knew our budget and what price we were looking to stick around. He found plenty of CPO cars in our price range and we ended up buying the perfect one for my wife. We ran into the issue of a dead battery the next day. My wife spoke with Maggie in service, she was very understanding and got our issues resolved quickly and even went above and beyond our expectations to get our service issue resolved.

Ho
Review №69

Had a great experience here selling and buying my car. I worked with Ramon and really liked him. I recommend!

Os
Review №70

Great Service, kind people, always willing to work with you and help you at the best they can. Always a pleasure.

Mi
Review №71

Definitely recommend coming here for your car needs! The process was smooth and Farooq Bashir was such an outstanding salesperson and went above and beyond to point me in the right direction. Also the finance manager Carolina, was amazing too and held great conversation. If I could give more stars I definitely would.

Jo
Review №72

Just went today and tried to talk to a couple people. Two guys especially outside were more interested in talking about a woman one of them hooked up with than checking out a car I want to buy today.I asked if they could show me any XSE or if there was any 4Runners. They said no idea, you can go look and see.Haha, I truly am baffled? You will see me on camera in a baby blue hoodie and jeans so this isnt made up. Im at another Toyota dealer who greeted me right away. Its disappointing considering the reviews you have, but I also dont know of the majority are for service and not sales.

Wi
Review №73

I was very pleasantly surprised. I am retired from a 33 year career in the retail automobile industry. My expectations were to be run through the process which didnt happen. Instead I was treated fairly, got the exact car I wanted, and received a more than fair value for my trade. Only disappointment was the unbearable amount of time it took to get through the business office. Got there @ 6 pm signed the offer by 6:30, didnt get out until well after 10:30 pm.

Ma
Review №74

Mary is a wonderf and professional sales person she is a must have for your business and future leader.

Gr
Review №75

I was impressed by the way that the salesman and one of the sales manager were so honest and helpful. No messing around. They try to get what the buyer wants or the closest they can get to the price and down payment. Thank you Alex and Todd at Central Florida Toyota for making me the best deal possible to get my first Toyota Tacoma .Thank you. Such a nice truck.What a beauty.

Na
Review №76

My advisor was Heeraj RamsanaiWe did a fantastic job.I went to change my oil and he was very kind and told me to wait about 1 hr.And was quicker than I expected.

Da
Review №77

My wife and I came to Orlando for a business convention on July 24th and 25th. On the way in on the evening of the 23rd, our 2011 Camry began to make a bad whirring sound, and the battery light came on. I initially thought it may have been a broken serpentine belt, but we were less than a mile from the hotel, and thank God we made it in. Saturday morning I called Central Florida Toyota, and spoke with a gentleman named Sam! We were on this trip on a shoestring budget already, and I explained our situation to him, he basically diagnosed the issue from my description. Sam was very professional and reassuring to us! We were able to get our roadside assistance wrecker company to take it to them, and I was able to attend my meeting, which was very important for our business! Sam got the price as low as he could, and our Camry was repaired that same day, on a Saturday no less, and our Lord Jesus made the way for us to be able to pay the bill!!! The whole team at CFT is awesome, and very helpful, but Sam is the reason why we will always drive Toyota’s!!! We drove back home to the Florida Panhandle area without incident, and we are expecting many years of great service from our Camry!!! Thank you Sam, there’s no telling how many Toyotas you have sold because of your great maintenance team!!!Blessings on you all☝️😎👍🖖

Jo
Review №78

Victor salcedo floor sales great costumer service 👏 👌 suck i cant say the same about his manager dont have any positive attitude towards costumers i was willing to buy a new tacoma was dealing truck price before they run my credit and i told them 3 times do not run my credit and they run my credit without my consent and sense the manager didnt have any professional manners toward clients i walked out and went to chevrolet dealership and got my self a bigger truck

Mi
Review №79

We have bought several cars from Central Florida Toyota and have always had a positive experience. They have always treated us well, from sales to service.

Gl
Review №80

Outstanding service and attention to detail.Advisor, Cirri, always on top of getting things done.she is a real all)-star.Thank You.

Da
Review №81

Great Service. Martin Gonzalez excellent sales guy

Ke
Review №82

Ismael was great! He was kind and patient and helped us to get into the vehicle that we wanted. Thank you!

Tr
Review №83

My daughter is a college student in Florida. After being in an accident, she had to go find another car and for various reasons had to find one quickly with a limited amount of money to spend. Living in a different state,, her dad and I were both unable to assist her. After going to several dealerships and encountering some undesirable dealership practices, she ended up at Central Florida Toyota. Mark Silva helped her find a car she could afford on the budget she had and worked with her on the price. She had a little bit of a problem with her check to pay for the car and he went the extra mile to help her fix the issue. She said he was very nice to her and not at all pushy. He made her feel very comfortable and was so helpful with the entire process from start to finish. Thank you so much Mark for helping my daughter! Your kindness and wonderful work ethic is greatly appreciated!

Ja
Review №84

After having a less-than desirable experience at a local competitor’s dealership, I drove straight to Central Florida Toyota. I met with Sammy Borges, who listened to what I was looking for and took me to the lot to check out a Highlander Platinum. as an owner of a 2018 Highlander Limited, I was familiar with the vehicle, but was looking to upgrade. Did I ever! All the bells and whistles and then some. I was worried about the sticker and the value of my trade. Having done the research on Highlander Platinums, I knew what I wanted to pay and what I wanted for my trade. CFT worked with me in a much better way that the competitor I gave the first shot to. Glad I went to Central Florida Toyota. From Sammy to the assistant General Manager (whose name escapes me) to Larry in finance, the experience was everything car buying should be.

du
Review №85

I went in to look at 2 cars and once I got there one was available. It was a no go. However I did find a dealer special and was very interested. They give me the price and I kept telling them what I would offer. They said no and would talk with the big GM the next day. So I left. The next morning the finance manager called me and said we will accept your offer of $$ otd. Great! Im working and will call you later to come down.Get off work 3 hours later and call them and get told the car was being sold. Very poor experience!

Ev
Review №86

Excellent service, excellent experience and undoubtedly very satisfied !!! Thanks to Laura Duenas with her collaboration and the presentation of something good for me in this 2021. How to say no to a change for the better? Without a doubt, I recommend TOYOTA in the location 11020 S Orange Blossom Trail 32837. It is my second experience in this place and this one you see much more satisfied than the previous one due to the treatment, dedication and ethics. If you are looking forward to having good offers, go to Laura and you will be satisfied !!!

An
Review №87

Service was very efficient and professional. Special thanks to Alejandro Garcia for keeping me updated throughout the process.

Do
Review №88

In less than 1 hour I was approved for my dream car. The sales rep that was working with me was very helpful in helping me find the car I was looking for with the kind of budget I had. I would advise anyone to go there to buy their next car, they wont regrett it.

Ch
Review №89

We were looking for a new car but not immediately however we found a car we really liked. And Mary was so nice and helpful we knew it was the one for us! I would highly recommend this place and ask for Mary!

j
Review №90

Jp is the best.... He doesnt sell he advises.. Great service and Jay at the shop is good too

Ya
Review №91

I recommend you to ask for Yadira. She is awesome at what she does. She fought so hard so I could leave with the car I wanted at the price and payments I could afford. GOD bless you Yadira and thank you so much for all your help.

ca
Review №92

Went to central florida Toyota OBT branch with the intention to get a New car, Yadira, the sales representarive gave us the extra mile to put us in oír New C-HR Toyota. The service is excepcional.

Ac
Review №93

After test driving a 2017 Toyota Sienna SE up in Jacksonville, FL we decided to email a few of the Orlando area dealers to see if they could do any better than the Jacksonville dealer and WOW were we surprised! Not only did Central Florida Toyota beat everyone in the area but by a thousands! We had to wait 2 or 3 days as they had to do a dealer transfer from their sister dealership in West Palm but we felt for saving 4k it was worth it! We were in and out of the dealer in an hour when we went to pick up the Sienna. My wife has had to go back to the dealer twice now for the regular oil changes and it has been simple (make an appointment before hand). We would gladly buy several more cars from this dealer and would highly recommend them to anyone, shopping around really pays off! (PS. We love the free popcorn!) haha

Ly
Review №94

Jesus and Samir were amazing. I highly recommend Central Florida Toyota.

Ma
Review №95

Sebastian was great as always. Is the second time we buy a car with him and we don’t have regrets. Even the process takes a long time it worth. We’re so happy with our new car.

Ca
Review №96

The prices are incredible and the attention provided by finance department was the best

Pa
Review №97

Needed a daily driver so went to this dealership. Sebastian helped me found a car I like and gave me a great deal on this car given the current auto market situation. He even delivered the car to my house next day. Thank you Sebastian! Will def go back if I need another Toyota in the future!

Pe
Review №98

Thank goodness we found Carolina Rincon after asking to switch from our original salesman who didn’t seem to get the first rule of sales; LISTEN to the customer.She made buying our daughter’s first car a pleasure and was so patient while making sure we got the perfect car that we were looking for.She felt more like a friend than a sales associate.Central Florida Toyota has a very dedicated person who takes great pride in the product she is selling, and has a unique ability to connect with her customers.This will lead me to refer friends.

Ce
Review №99

I went in expecting to look at a 2021 used card to be told that it was a rental. I was bummed out because Toyota is the one who called me to come and take a look at the car. Miguel stepped in and showed me other options and helped me look for a car that I wanted. I ended up leaving with a brand new 2021 car at the end of my visit. Even though I was bummed In the beginning, Miguel did everything he could and succeed to make sure I got a car that was right for me and in my budget. Thank you Miguel !!! It’s been two week since I Have my car and I’m just in love with it.

Ma
Review №100

I had a good buying experience but I have been trying to get the window sticker from the salesman. I feel like he is not interested in getting it to me. Who can I contact to get it.? The actual buying experience was great but I feel like once I left the dealership that was the end of customer service.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:11020 S Orange Blossom Trail, Orlando, FL 32837, United States
  • Site:https://centralfloridatoyota.com/?utm_source=GMB%20Website%20Button&utm_medium=organic&utm_campaign=GMB%20Tracking
  • Phone:+1 407-641-0600
Categories
  • Toyota dealer
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–9PM
  • Tuesday:11AM–7PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:Closed
  • Sunday:9AM–9PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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