First of all I would like to personally thank Damion for taking care of me from start to finish! I got a complete double subwoofer setup with L.E.D. lights covering the interior floor of my car, despite the fact that their schedule was booked and I had to work before they opened up their shop, Damion and his team managed to fit me in their schedule and had me drop off my car before they opened!! They did a fantastic job taking care of my needs and bringing my car to the NEXT LEVEL! We had a couple good laughs and conversations through out the whole process, they have definitely gained a life long customer and I will be returning here whenever I need a project done to my car! I 100% recommend checking them out!
Great place to visit for any kind of issues or upgrades regarding audio. Next Level is very professional and has the best quality hands down. But most of all, they treat every single customer with the upmost respect and courtesy they deserve.If you want your music done right please stop byNext Level Audio
I took my 488 into the shop for correction of a faulty radar detection system several months ago. After communication with the owner he had arranged replacement parts for the entire device with the manufacture. He made this experience incredibly positive and I was on my way as scheduled!
Damion provided excellent professional customer service. He made me feel like a value customer from our first conversation via the phone. He was diligent in finding me replacement remote starters (I misplaced my set of keys with my original remote starter). His amazing communication helped me to feel at ease that my product would be delivered in a timely manner. Damion double checked to ensure my remotes were programmed correctly and made sure my overall experience was great! I felt the charges were very reasonable. The establishment was very clean and organized which also was a plus for me.
I brought my Jeep Wrangler in to have a backup camera and LED lights installed. The team at Next Level are extremely helpful and they guided me in the right direction. Marty did an excellent job and I love my new lights and backup cam. Makes my car feel brand new!! I will definitely be bringing my Jeep back here for my Stereo next!! I highly recommend their services to anyone looking to enhance their vehicles.
Damien and the team are really great people. Awesome customer service. Definitely recommend these guys.
Only place in central Florida that could install a tailgate lightbar on my Ford superduty. Great team at next level! Thanks
3% convenience fee??? On top of your outrageous hourly fees. Come on man... Had to go back because issue wasn’t fixed the first time. Charged me again for the labor to actually fix it this time. Paid another 3% convenience fee on top of labor charges. I should of collected a 6% inconvenience fee refund.
Damion and the team at Next Level did a great job for us. For our Sprinter van we had them upgrade our radio, add an amplifier, replace all speakers, and add a couple of rear-view safety cameras to our van. Great job, great focus on customer service. Damions recommendations for the upgraded components were spot-on, and the installation was professionally done. They did everything they said they would do, and it was ready when promised. Wed definitely return for future upgrades and/or service on the audio systems and the safety cameras in any vehicle we own.
We had some hardware issues with my step install but Damian and the team at Next Level Audio worked extremely hard and thoroughly to get it done. They put me on the schedule three times and were diligent and dogged in making sure everything got done perfectly. Amazing service from an amazing team!!
I’ve had issues with my 2014 Kia Sorento radio for years. For whatever reason it would just go out and come back on whenever it wanted. I’ve had the radio replaced by Kia 2 times! I wanted to just replace the radio with an aftermarket but the climate controls are built into the stock radio.I brought my car in to Next Level and met Damien. He was highly knowledgeable and took the time to come outside to examine my car and then back inside to research the issue on the spot. I ended up making an appointment for the next week to take a look at the wiring.The following week I brought my car in to Damien and an hour later I get a phone call that it’s been fixed! It was a simple as using an alternate connection already in the back of the radio. All I paid was for the 1 hour of labor. Thanks Damien!!!
I just left Next Level Audio and Damien and his guys were EXTREMELY helpful. Had me in and out within 20 minutes. All I needed was a little fix for the wiring of my audio and they helped me asap. Don’t bother coming to any other audio shop. This is the BEST place to come. Im from Tampa and will definitely be back to get some more done to my Nissan. Thanks Guys!
I stopped by Next Level with a need to upgrade the sound on my 1990 van. They did an awesome job with a a system that fit just right. The installer did a very professional job. I highly recommend them for these guys. They even do boats and lighting as well.
Always great customer service and competitive pricing. Ive been going here for years for my car audio needs. No issues that come to mind but if there may have been an issue it was resolved quickly with no hassle. Highly recommend
This place is seriously Next Level!!! Everyone we have come in contact with has been awesome. Last visit we saw, I believe his name was Damon. Sorry if I didn’t get that right. But anyway he was great. Helped my husband and I with pairing our phone and a an app we couldn’t figure out. They have done other stuff for us also, install stereo and a light bar.Keep up the great work guys. 😎👍👍
Damian & his team are on point! 100% recommend these guys for your aftermarket needs.
Great service, reliable and MOST IMPORTANTLY.. HONESTY!!.. The staff was great to work with and understanding!.. KEEP ROCKING NEXT LEVEL!
I had an incredible experience taking my vehicle to Next Level Car Audio in order to replace broken speakers. Using their expertise and exemplary customer service, they hooked me up with what I needed without wasting my time or money. I will be returning again for any of my vehicle’s audio upgrades and repairs. After just my first visit, they gained a life long customer in me. If you are looking for any work to be done that is audio related to your vehicle, stop searching now and give them a call (ask for Damien). Treat yourself and visit Next Level Car Audio!
I dont even know how to put it in words so Ill try. They went above and beyond my expectations. Answered any questions, very friendly. Not only did they turn my car into a batman car flawlessly, but they did allot for no extra charge! Had extra suede laying around so they added that to my headliner, So many other things. I would recommend them to anyone looking for good quality on your car. Going back for my audio. I would recommend them to anyone, and already have. Thanks guys!
Next level did a great job on my Sprinter Van. Very professional and responsive and have provided great support after the work was done!
6 years ago I asked to have a box built to hold a 15” L7 and look as close to factory as possible to not draw any attention. Ergonomically built to fit my position in the seat and not limit my access/reach to things within the vehicle. They went far above what I thought I was getting, the fit and finish is what has impressed me the most! It’s been in there for the last 120k miles banging away and never skipped a beat. My wires are hidden and out of sight other than at the battery and fuse inside the engine bay. My amp is hidden under the box where they built a cut away and was able to slide it under and out of the way. Do it right the first time and you will never regret it.
I had a great experience. I got what I asked for. My system sounds great now. Damien needs time off!!!
Next Level installed a sound system in my RV (new RV), as well as an LED lamp. They did a terrific job. Attention to detail, and very expeditious. What I love is that they are responsive and punctual. Reasonable pricing. I am going back to install y Rebel LED lights!! Thanks!
The crew at Next Level is awesome! I cant say enough about them! I live in Atlanta & I found them on Club Lexus Forum. Im from Palatka...Yes, Palatka & I came home for XMAS so I thought that Id check them out?!? From the first communication its been a great experience! They can customize your vehicle any way you want it! These guys are enthusiasts...The owner started out of his garage & has been in business over 14 years! Their customer service is A-1, they know what theyre doing and theyre very professional...Damion is even kind of funny to me! Their prices are great...Remember you get what you pay for & you dont want just anybody wiring up your ish! So whether you have a old beater or Bentley they can do it! Thanks Next Level...Youve got a customer for life!!!
Next Level is just that! They take your vision and turn it into reality. Steven and his team do an unbelievable job, pay attention to detail and communicate in a very professional and timely manner. There’s nothing that they can’t do, if you dream it up they will find a way to get it done and get it done right the first time.They back everything they do and the crew is just a pleasure to work with. They do spectacular work and I can’t recommend them enough. If you want your car, truck, boat, golf cart taken to the “Next Level” and you want the job done right......This is your next stop! I promise...you will happy you did and sorry if you didn’t.Next Level is the best in the business!
Had a long trip ahead of me when my system just stopped working went by next level guy fixed up my problem in a few minutes great service!Now I can enjoy my 17hr trip back
Next Level installed a DVD player into my van, keeping the back up camera and replacing factory stereo with upgrade to manage DVD with stereo. They were professional and prompt and did a great job of it.
Extremely helpful, been going to next level for the past 3 years for any audio questions or installs. these guys know what they’re doing and what’s right. highly recommend!
Always great work 💪
I was having troubles with my newly installed speakers and Damien fixed my issue by just adjusting my audio setting in my head unit. Would recommend! 👌🏽
I just bought a new car with Apple Car Play but, it did not have a manual to show me how to connect to my iPhone, etc.. The gentleman that helped me was extremely knowledgible and had everything working for me in less than one (1) minute. I will be using them for all my future needs and encourage everyone to support and recognize their exceptional service.
This place has AMAZING service and knowledge!! Fixed me up just as promised, and did Outstanding work!! Damien was 100% professional and walked me through all the doodads my new car stereo has and no question was too dumb even for a computer illiterate like me!! Ill be back next vehicwe and would not hesitate in the slightest to recommend Next Level for all your stereo needs! I only wish I had a boat so they could hook me up there too!!
They gave my 2009 GMC Sierra a much needed updated look and sound system. They updated all my outside headlights, tail lights, license plate and brake lights to todays look/LEDs. My inside cabin lights updated as well. They also replaced all my factory speakers and radio to a double din touch screen. Everything looks and sounds great. They also take the time to show you how to control everything and adjust to your personal settings. I will definitely return for all my car audio needs.
I called the store and asked him for a specific That I couldn’t find in any AutoZone and he had it which made me very happy because I was stressing out about this part.. He worked with price and gave me a discount I was in and out in less then 10 minutes. Keep up the great work guys I was very satisfied..
Went there a full audio system and at first had some issues. The owner, Steven contacted me in less than hour and had me bring the truck in the same day. He said any issues i had he would resolve. Not only did he resolve, he was more than fair in handling my issue. He stood by his word
Fast and courteous service...probably the best place in town. These guys know their business.
Very professional and quality work! Updated all electronics on center console. Worked closely with staff to choose products and product location. Super clean install and and very quality workmanship. Work was scheduled and done on time. Brought my older center console up to date and looks like new. Great job!
I had an incredible experience at Next Level. I called a few weeks ago after I realized that there was no chance in hell that I was going to be able to install a Blackvue dashcam in my wifes car without butchering the job. I was quoted 4 hours of work, totally $550. I arrived on time, the owner and the other gentleman working were very cordial and allowed me to do some work on my computer in their showroom/waiting area. The install was perfect, just a great job. When it was done the owner stated that it only took them 3 hours instead of the quoted 4 and that my bill would be significantly less than quoted. The service technician took me through the car, and spent some time helping me download the app to mine and my wifes cell phone. All in all it was an awesome experience, I highly recommend Next Level for any of your vehicles needs. Thanks guys!
The guys here rule. Needed a fuse for my sound system and they hooked it up. I had some work done here like 5 years ago and was not dissapointed.
Make sure they clarify when they give you a price and it doesnt triple when you arrive. Definetly DO NOT RECOMMEND as a reputable company to do business with. Waste of time.
I went to interview and never called me to tell nothing they let me down
Great guys that perform a great service. Will take all my future projects to them. The best shop in central Florida beyond happy with the product they provided
These boys know what theyre doing! Theyve done all our car and trucks audio systems, and boat accessory upgrades. Now theyve added a stud marine mechanic to provide repairs and preventative maintenance service to all things boat. Its so refreshing to work with a shop whos passionate about what they do, knowledgeable in their craft, and professional and friendly every step of the way. Thank you Next Level! Sincerely, Customer for life.
Im a new customer at Next Level and a very satisfied one as well ! They have a highly skilled and knowledgeable asset in Damion Clark he has been on point with my vehicles . The rest of their staff is impressive also. Thanks again guys.
I highly recommend these guys. They did great work at a good price and they were quick. I really appreciated that they shared some options I didnt even know I had. Jesse even took the time to show me how to work a couple of the main features on my new stereo that I didnt know how to work. The instillation is clean, and there was no mess left in or on my car.
Very awesome guys and also I loved the fact they did not just force me in to getting a radio just to get a sale they took the time to find out what I needed and also showed me some options. So If I ever need help again it would be totally going back there because they are up front guys who dont force you into anything and try to get you what you need and want. So if you are looking for honest guys who are just trying to help they are the ones to go to.
Thank you so much for the GREAT AND FAST service you provided. I thank you for taking the time to explaining things in detail to me. Your services are wonderful. The people that work here are top notch. I will recommend you all to all I know. Thank you again for all your knowledge and great personalities!
Everyone here is so friendly and welcoming ! They care about their customers and strive to see them smile when they leave ! Beyond happy with my system and the customer service these guys have !
I contacted Next level Inc to install Sea Deck on my airboat. I spoke to Austin about my plans for my project. He guided me through the entire process he was very professional, knowledgeable and he came out and installed the product.I am 110% happy with how everything turned out! First class operation!
Staff is incredibly knowledgeable and accommodating. Between all the work on my truck and boat, I haven’t had a single hiccup. We all have a “guy” for various needs in our daily lives. Next Level is “my guy” for truck & boat audio and SeaDek. It’s a pleasure doing business with them.
My experience with Next Level was nothing short of amazing. I knew I wanted to add bass to my car but had no idea where to begin. Thank God for James, who politely answered my many phone calls and provided the best level of service. I ended up getting the bass I wanted in my car, in my price range, in less than a week. Would definitely go back and absolutely recommend to anyone looking to update their car audio/entertainment system. Thanks!!
A+++ Steve was awesome! Quick appointment, great prices, great service and delivered as promised. Had to replace factory speakers on a 2001 Chevy Blazer on a budget. They met and exceeded expectations while keeping my budget in mind. Will do more business with Steve. Recommended with no reservations. Thank you Steve and wish you the best with the business!
These guys are the best. Theyve provided us with nothing but outstanding customer service and quality of work. Weve been taking our boat there for over a year for any and all audio services we need and they never disappoint. Highly recommend to anyone looking for audio work to be done, well worth the drive if youre not local.
WARNING: CONSUMERS BEWAREThe owner Steven Paul refuses to stand behind their work despite them not following directions, costing me money when a mechanic needed to access my battery, and just being fairly incompetent to deal with. This shop has been around 14 years and is still riding off the good reputation it used to have. They think that anything that they dont sell you is low quality and that everything they touch is gold. Everything about the shop is pretty rundown including the fact they rent out half of their lot to a tint business. The outdoor sign is old and dirty and the tiny showroom has more Yeti gear for sale than car audio equipment.I wouldnt have wrote this review, but I just left the shop after giving the owner Steven the chance to back their work. I bet this review will nick his fragile ego and he will quickly respond in an unprofessional manner.Response to owner with damaged ego: Looks like I was right. No surprise. Steven, your employee Marty did not listen to what I told him I wanted and what I agreed to pay for. I told him no problem and I would be understanding as long as yall made it right. Before having a chance to have yall correct your mistakes, my vehicle had a turbocharger issue. Your employees were supposed to make it easier to access my trunk battery, but they made it more difficult than before which cost me two hours of labor at a repair shop for them to access and disconnect the battery. After my turbocharger was back in action, I revisited and gave yall the chance to make it right. You stepped in and I was no longer dealing with Marty and then you refused to fix your mistakes without charging me $110 for work that your team had already done incorrectly. (I clearly stated exactly what I wanted and I have a message sent to Marty via your website that supports that.) You did not even look into my trunk for two seconds before eyeballing that it was my 2 out of 10 exact same fans that were the issue. Your response was always the same... spend more money and let us do it right.Thank you for quickly responding to my negative review because that paints a nice picture for anyone smart enough to sort your reviews by the lowest ratings.... all the 1-star reviews have the same common theme: incompentent and unethical.
Nice and knowledgeable people...
Great place very professional
Loving my new Seadek. No more slips on my boat!
This place is awesome. Fast, professional and they do clean work. All wires hidden. They dropped 2 12s in a custom ported box that they built and its bumps. Everything fits beautifully. Very knowledgeable I will definitely be returning. Keep up the great work guys.
Awesome business!! Very friendly and professional. Steve did an awesome job installing my car audio. He definitely got my business in the future. I really recommended Next Level Car Audio for anyone who want to get stuff done for their car. I will be back....
I had two yeti coolers get “wrapped” in the seadek foam and they turned out amazing. One of which had a custom logo (although I will say they may not be able to to make every logo especially depending on the size) and it was on the roadie. Anyways I’m very pleased with how it came out and is very appealing. The only thing I dislike is the shop being closed on weekends. Otherwise they do some great work... I will be returning soon for a little project I have in mind.
I had a quick and easy repair with a stock subwoofer replacement. The Guys did a great job. No rattles and clean bass. I will be back with my next car.
Really great experience! They went out of their way to help me with my stereo issue. Friendly, expert service at the right price! Highly recommend!
Time to pay the Piper! Dont rely on friends and neighbors to screw up your new stereo like I did. Get it done right by the pros at next level work on fancy stuff just like the new one your thinking about getting all day long! My new stereo is loud & mean as hell! Thanks Pedro and James!
My car stereo experience at next level was my best to date. I recently just purchased a new vehicle, and wanted to upgrade the quality of sound. Steve was extremely helpful in his recommendations and his staff did a top notch job on the installation. I would go back time and time again. I could not be any happier with job they did.
If your looking for quality work with great prices next level is where you need to go very pleased with the job I had done also great customer service thankyou I will be back
If youre looking for exceptional work, a knowledgeable friendly team, and high quality sound for your vehicle, then this is the place to be. The Next Level team works with you and will help you get what youre looking for. If you go anywhere else youve played yourself, in my opinion. Never have I wanted to find excuses to drive so much until now. Thank you for your work and for making my car bump harder than a rock (:
Went here for an estimate for installation ofRadio, 4 speakers and a powered subwoofer... $1189... dude are you serious... I paid $435 for all equipment and you guys are going to charge $1189 plus tax? yall guys are a Joke...
Hands down one of the best customer service experiences I have had with a company. Everyone is so nice and knowledgeable. I already plan on bringing more work their way.They did exactly what they said they would do and on my deadline. Thank you!
I had been dealing with the same shop out of Miami for 20+ years.... have gone through about 6 shops in Central Florida and none of them hold a candle to the guys at Next Level.... superb customer service, great knowledge and a love for what they do. If you need anything related to your car, i highly recommend visiting them first!!!
These guys really know their stuff! Installed my JBL system with a pioneer gm-d8604 amp that just rocks! My van sounds so much better! So glad I found you all through Google. It was without a doubt worth the drive to get to you or else I wouldve went to some lame duck company. Thanks guys and I will definitely see you in the future!
These guys are awesome. They installed a new head unit and cameras on my Jeep. Their service is great and they are very professional and helpful. Worth the price.
Great knowledgeable staff and very quick. Had the stereo system in my boat completely redone and it sounds phenomenal. Installation was neat and hidden, not just thrown in. Went back to have more installed and equally as satisfied. Will continue to return for all my audio needs.
Next level Audi is very helpful in many ways. Came in just to get windows tinted next door and wanted my speakers checked to see if they still were working and they didnt charge me one bit!!!! Definitely a recommendation
This establishment met and exceeded all my expectations. I chose them because of their reviews on Google and so on. I decided to get my girlfriend a new stereo for Christmas to put on her Jeep, she was in dire need of one. It was a breath of fresh air to deal with a knowledgeable staff and not some rag tag group of wannabe thugs. Here they are professional and courteous beyond belief. The owner Steve came to the showroom to discuss all the different units and their functions. After speaking with us about what we were looking for, we decided on a very reasonably priced Pioneer unit. The installation process took all of 30 minutes; which we spent relaxing in their lounge. After the immaculate installation the technician came out and walked us through the functions and answered any and all of our questions; thoroughly and clearly. There is no doubt whatever my car accessories needs, Im coming here first.
Steve installed a new head unit and speakers in my 08 highlander and did a great job. Great guy to deal with and did everything at a great price! Definitely be back to get more audio work done.Thanks Next Level!!Returned to Steve to have bed rug, nerf bars, and bed cover installed in new vehicle, job was great, the price was better!!Thanks Guys!!
The guys were very friendly and helpful. They were quick about getting my car done even though I didnt have an appointment. The warranty they offer is awesome. I would recommend this place to anyone.
Excellent work. Affordable and Fast. Steven treats customers with respect and appreciation. He put a new stereo in my daughters car for her birthday and she loves it!
Wow, Pedro was extremely helpful in seeing and explaining the problem with my recently installed radio/blue tooth and my options. I did not feel pressured to make a quick decision, but was very impressed with his knowledge and willingness to help me to see what we were working with.
The staff here is super knowledgeable and friendly. They listen to exactly what you want and get it done! Great service!! Highly recommended!
Came here excited. Left disappointed. I absolutely love being told something cant be done just because it requires a little more work. Favorite part of my visit was meeting the Master Builder who I must say has the most endearing attitude towards custom enclosures. Look, plain and simple, if its easy bring it to Next Level Audio, if its difficult you really should take your project elsewhere. Maybe a place who can actually make custom enclosures and not give you every excuse in the book as to why they dont want to do it.
Just had them upgrade the head unit in a 2002 Audi TTThe quality of the work was excellent and they added bluetooth and satellite radio. They obviously make a living doing high end custom work but treated my $370 with the utmost professionalism. The carry Pioneer and the super boutique Alpine. I took my business here after the big box store couldnt deliver my product or do an install after waiting a monthNext Level was super fast and as I left they invited me to return any time with questions or problemsTry to get someone at the big box store to say that! Give Next Level your business!
Nice guys, patient with all my questions. Did an excellent job with my radio installation. Got me out of there quick even though they had a lot of walk-ins right after I showed up.
Great place very friendly will come again. Came with 30 minutes left before close and still were able to do a double din swap for me.
We have been using Next Level (Steven) for yrs from all of our custom cars, stereos, interior, fiberglass work, to now.. Boats, we have now moved into that work and are very excited to see what the future has in store for We_Be_Fishn Thanks Steven and his crew for the many many yrs of Great Service and workmanship!!
They have an excellent customer service. The installers are very experiences Highly recommended.
Fantastic specialty shop; incomparable professionalism and attentiveness. They do not mislead and legitimately guide clients to purchases that align with their needs rather than the business profit margins.
Steven was most helpful. the entire staff was extremely professional. I look forward to doing more business with them!!
My daughter and I decided to upgrade the security in her newly purchased vehicle, then decided to give Next Level Audio a try according to the well written reviews we read.Even thought they were booked for the day, they made arrangements to have her alarm installed the same day,the staff is very well knowledgeable and the manager took his time to explain the advantages of having the particular model that we selected.My daughter and I are very pleased and happy with the product and service we received at Next Level Audio.........thanks again guys!!!
Very professional, friendly, and knowledgeable. The unit they had in stock was defective and an older model year but they still gave me the same price for the new model year. Highly recommended.
I have a brand new Mazda 3 that I wanted to upgrade the sound on; I didnt know what I needed so I started off with asking for a quote and an idea of what could help boost the sound. They responded via Yelp/Email within an hour and the next day I was in the shop having them assess my car. The part arrived (Bazooka 10in Sub) the next day and was installed the following day. They worked really hard to fit me in without an appointment and got it done in between all of their other projects going on which was incredibly generous of them. ( I was heading on a road trip that weekend and they made sure it was good to go so I could have it done for my weekend getaway.) The customer service is truly phenomenal. They know what theyre doing and I would definitely go back. They even upgraded my sub (I paid for a 100W) to a 250W for free because they appreciated my taste in music -- Tool FTW lol .
Had to get a invoice for insurance after I was hit in an accident to replace audio. They were extremely helpful and knowledged. As a car audio freak I would advise anyone from top level to basic head unit install to come here. Great guys.
Great friendly service, even though they was closing alittle earlier then its regular time, the employee took the extra step to help me find a part with great knowledge of what I needed. Ill recommend to others to stop by and check them out, to add to it, the employee called me back just so I can get the part I needed
Ive brought multiple cars here for upgrading speakers, head units, TVs, and window tint. The work is always done right the first time, and the products they install are of the best quality.I tell everyone to go here.The guys here know what their are doing!
Steven was awesome from beginning to end and the other guy with the nice big black truck :-) as well as the guy who did the labor on my car- he offered helpful information and did a nice wet sand job on my car, it looks new!!!! Everyone was very professional. I will use them again. They do it all!!!!!
Very poor customer service . All money have the same COLOR!!!
The service was great and I am very happy with the work done. Ill definitely be coming back in the future
James was a great, honest guy. Told me it would be cheaper to buy a certain part else where and that he would install it no problem.