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AT&T Store
1573 E M 21, Owosso, MI 48867, United States
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AT&T Store
Comments
Zo
Review №1

If I could give them more than 5 stars, I would. Everyone in this store is very nice and helpful. I was in and out quick and had no questions after! Thanks Owosso AT&T

Am
Review №2

They were great i went in and got 2 new phone and added a line

El
Review №3

Thomas was very helpful in switching my off an account with my sister and onto my own with my husband. Quick and easy with all questions answered.

Ca
Review №4

The manager Thomas was very helpful. I switched from T-Mobile to AT&T & was in and out of there so fast & with no questions left because he explained everything so well.

Ju
Review №5

Awesome crew there they make you feel at home thanks for helping me with all my needs

St
Review №6

The employees here are very good at what they do. They went above and beyond my expectations for helping me in my situation!

Ti
Review №7

It’s a nice place the sales reps try there best and I was very satisfied with my service.

PA
Review №8

Reps were very helpful. I recommend this store to everyone.

Ge
Review №9

Will always go here for my needs thanks for the amazing experience

em
Review №10

I notice att corp treats there customers n employee s like crud ..they should treat employees better because they are the main ones dealing with customers screaming at them for silly stuff that should be handled better by corporate

Ma
Review №11

Soooo helpful! I was trying to shut down my dads land line acct. The staff here helped me tremendously. Thx crew!

Jo
Review №12

Thank you for making switching easy and fast loving the service great people working in the store very knowledgeable

Jo
Review №13

Great store and staff

Ca
Review №14

Cheaper than Verizon and better customer service

Gr
Review №15

The manager Thomas is very kind and always helps me whenever I have phone troubles

Pa
Review №16

Thomas was extremely great and super nice thank you so much

Ja
Review №17

Drove 30 minutes only to see a handwritten sign that said ‘back in 30 mins’. No one answered the number they left to call.

Re
Review №18

Thomas has been extremely helpful and easy to work with. We will be moving all our mobile devices to AT&T in Owosso!

Li
Review №19

Thomas has been very respectful nice and truthful thank you

Bi
Review №20

Amazing store and amazing customer service always get direct answers to all my questions definitely will be my go to store!

Ja
Review №21

Definitely a different experience than most places with customer service was treated with great respect and never got treated like I was annoying with all the questions I asked thank you this will be my AT&T I will always go to

Tr
Review №22

Thank you for all the help great experience

Ro
Review №23

Aways cheerful helpful

Je
Review №24

Thank you Trent for getting me set up with AT&T i love it

Jo
Review №25

Thank you Thomas for all your help and kindness

Ke
Review №26

Added an international data plan when I was out of the country and that went well and I was very happy, however an international call was placed and it showed a 40 minute call and billed $141.00 for the one call that was not explained could not be made and covered when calling from the USA. I was alarmed so I called the 800 number to ask questions and get it resolved, but received RUDE customer service and nobody to help other than they told me they would be willing to take a payment plan. I continued to remain calm and nice and then asked if more calls were going to show up like this one but still no answer to my question and they only offered me the resolution that I should stop calling out of country all together and offered no other resolution after being on the phone with the representative for 1 hour and 35 minutes! The rudeness and other personal opinion comments were uninvited and Im not impressed!

Li
Review №27

Got my phone in the mail and was super stressed about not knowing my Apple ID password went into the store and Thomas helped me out really quickly and helped me get my stuff transferred I’m very happy!

Ge
Review №28

Seems like 3-4 years ago you could go in there and get customer service. Tall dark haired guy seemed like he didn’t know much. Kept on getting a run around. Before the store was remodeled to look “modern”, it was way better. The young lady there is nice and willing to help. Very disappointed on where that store went. I’ll be going to Verizon.

Te
Review №29

Qouted us one price on Monday. They didnt have the equipment that they offered us the deal with in-stock. We were told to come back Wednesday because they were going to go get it from another store. When we came back on Wednesday they would no longer honor the price and deal that we were offered two days previously.While we were trying to talk this problem out the store manager took another phone call right in front of us. Needless to say we left the store. Will not be back.

Me
Review №30

I couldn’t be more happy with the service I received!

Am
Review №31

Great customer service and best employees Ive ever seen

Ma
Review №32

I had the privilege of having Mrs. McPherson help me out while I was in the store a couple days ago. She was very outgoing, kind, and informative of the products. Not only was she a pleasure to talk with, she helped me save money in my phone bill. If everyone else is as good as she is at that store, I highly recommend attending the Owosso store for any of your At&t needs.

Ji
Review №33

Ported my number over quickly and easily. Office staff were friendly and helpful. No hassles and no waiting, thanks!

st
Review №34

Super great guys, super helpful.

Je
Review №35

People at this store were very knowledgeable, and I can say that because I know nothing. The manager took the extended amount of time to explain everything to me in detail, with out trying to sell me anything.Then figured out three plans that fell under my precise needs and was not trying to sell me on the most expensive plan.

Ro
Review №36

Thomas was freindy and helpful

Jo
Review №37

The reps are always nice and professional. Usually able to solve any issues that arise.

Ja
Review №38

Went looking for assistance on setting up blue tooth or getting accessories to set it up only to be told they dont have any in stock. How can I buy local if its not maintained in Stock.

Ke
Review №39

They are so nice, and helped me save money

Je
Review №40

Its awesome. Lovely customer service

Al
Review №41

Great. My phone just needed to be reset.

Ja
Review №42

Staff know there stuff and very friendly!!!

Ch
Review №43

Not good taking over month to get my phone replaced through insurance.

Vi
Review №44

Friendly staff, clean store and the staff knows their stuff

Ri
Review №45

Small didnt have the phone I wanted staff was not very knowledgeable..

Pa
Review №46

They are very helpful

Ed
Review №47

Good people

Ka
Review №48

Thomas rocks

Mi
Review №49

Pricy

Ju
Review №50

To expensive

Information
7 Photos
50 Comments
4.1 Rating
  • Address:1573 E M 21, Owosso, MI 48867, United States
  • Site:https://att.com/stores/michigan/owosso/157896
  • Phone:+1 989-472-4486
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:Closed
  • Tuesday:11AM–5PM
  • Wednesday:11AM–5PM
  • Thursday:11AM–5PM
  • Friday:11AM–5PM
  • Saturday:11AM–5PM
  • Sunday:11AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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