I have been with metro since 2018 and today I had the worst customer service!! Celiaa... was so rude and unfriendly. When I told her i wanted to pay with debit and not credit. She said you have to wait 60 sec to use credit...and when the transaction was done she threw the receipt at me and when i asked her why she did it she said because i dont like your attitude I can not believe how Celiaa thinks she can speak to vslued customers this way. So dont ask to pay with debit you might get your recipt thrown at you.

I originally bought my phone here. But anytime I went back to ask for help, they only wanted to sell me a new phone. So I went to the store on vineyard and they answered all my questions and fixed my phone. Since then Ive been back to vineyard several times, and always very helpful. Going in today to buy a new phone. I refuse to go to the Fremont store, even since its only blocks from my house. No thanks

I switched from Boost Mobile and it was the best decision ever! My internet is so much faster and i qualified for free phones. This store was so nice and they helped me call boost to get my account information. The guy who helped me was patient and knew what he was doing. He helped me set up my google account and recover my contacts, which i thought i had lost. Overall, my experience with Metro and this store was amazing and i would recommend them to everyone.

You have no time for customers? Your music is too loud? You told me to go away? Customer service from South Africa just stalls? You told me to go away? Where can I get my money back? Your service crashes all the time. South Africans dont understand english? Money back!

Personal is friendly and very helpful. Just recently got 4 free phones just for porting my number over. The service is great.

Do not buy here is too expensive than other Metro store for the same item.

The shop attendant herself didnt know the plan details she was talking about.I ported into Metro based on what she had told me but I completely regretted it later after seeing the bad and expensive service.

This store is the best in town, hands down! Ive shopped around and this location knows their products and have the best costumer service.

Nice folks and good deals but check your location CAREFULLY before going metro PCs. Coverage is pretty weak.

The personell at this store are very helpful.

Well I will say they do have good customer service skills but what I didnt like is the defective charger they sold me burnt my iPhone 6 :( the products r not the greatest

Maria rushed me out the door and didnt even let me apply for payment plan. Go early.. Shell lock doors 20 min before actual closing time.

Staff was very nice and knowledgeable

GOOD DEALS

I love it

Great

Excellent service very helpful personal !!

Metro is very good service and for the price. Good with customer service.

I really like my phone

I am interested in the offers