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Sleep Outfitters
2183 Mentor Ave, Painesville, OH 44077, United States
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Sleep Outfitters
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Li
Review №1

My husband and I went in search of a good nights sleep not knowing much about mattresses. After spending about 1 hour and a half with Marc we felt that we were educated enough to be able to make a good decision. The opportunity to try out the different types of mattresses from inner spring to pillow top to hybrid was invaluable. Marcs knowledge and willingness to answer ALL our questions was the icing on the cake. Wed recommend Marc and Sleep Outfitters to anyone looking for a good nights sleep. Were looking forward to ours:)

In
Review №2

We had a great experience! Marc was so awesome and knowledgeable about every mattress in the store, with his help we left the store happy and got the mattress we wanted!! Thank you so much and we will be back again in the future for more mattresses!

Ch
Review №3

Paul was great! He helped me to understand the differences in all the different styles of mattresses. We are very excited about what we bought and can’t wait to try it out!

Je
Review №4

Paul was great! This was the best store experience we have had. Able to make a decision, loved the bed we got and getting a great deal. So happy we walked into here versus the others!

Mi
Review №5

Mark is an excellent salesman. Took very good care of us! Thank you Mark!

Ly
Review №6

Mark was very helpful and friendly. I was very pleased with the service he provided.

Da
Review №7

Marc Miller is the best salesman I have ever had the pleasure. He was fun, prompt, helpful and made my wife and I and another customer shopping for a mattress easy and enjoyable. shopping for mattresses is the hardest!!! Thank you Marc

PE
Review №8

We haven’t bought a new mattress in a very long time and really didn’t know anything about the different options that now exist. The salesperson, Marc Miller, explained all of them to us with patience and knowledge. We also didn’t feel pressured into purchasing one mattress over the other.The purchase process was super easy and painless. It even included a free mattress cover. And to top it off we will receive our new mattress tomorrow.We highly recommend Marc and the Sleep Outfitter store in Painesville.

Ni
Review №9

The no hassle experience at this place was great. The 2 gentleman that took care of me were Marc. and Paul. They were very helpful and considerate of my time. My experience here will definitely brig me back very soon. Thanks Marc and Paul.

Ad
Review №10

Loved this store! Marc Miller was really helpful with making our decision buying our mattress. Would definitely recommend this store and ask for him! He won’t disappoint.

Ki
Review №11

Marc Miller is awesome to work with, very professional, courteous and knowledgeable. He asked my mother several questions in order to assist her in making a decision and he followed up with her the next day just to make certain everything was in order. Terrific customer service.

au
Review №12

Marc was very helpful guiding us to the mattress we purchased. Very personable and professional. Would be happy to recommend to anyone.

D.
Review №13

We have been looking for a mattress for some time and have gone to several stores, our experience with Marc Miller was the Best. We purchased a King and are looking forward to getting a good nights sleep.

Ab
Review №14

Marc was great to work with. In the end we found a great mattress at a great price!

ti
Review №15

Mark was very knowledgeable and funny! He helped us find the perfect mattress! If you are looking for a new bed 100% go see Mark! 👍🏼

Jo
Review №16

Paul was very helpful with helping us find our new mattress and pillows! We were greeted and welcomed into the store, the store was very clean and had disposable protection coverings so we could test the mattresses and pillows. We told Paul exactly what we wanted, he showed us 2 mattresses and 2 pillows and we purchased and walked out with everything. This was a fast and productive trip which made us very happy!

Ju
Review №17

Our customer service professional, Paul was extremely helpful. His knowledge about the tempurpedic product gave us the information and confidence to make our purchase. He was never pushy, just super friendly. Would highly recommend working with this store.

Ch
Review №18

Marc was a great help all three times I visited the store and laid out the pricing and options very clearly

Ta
Review №19

Marc was excellent. He is an expert in his field, and his knowledge and time he took with us is what sold us today.

Ma
Review №20

Paul helped me find a matress fit for me! Free delivery & install too. Would come back again.

Ch
Review №21

Paul was amazing! I called him today to see about buying a bed that another company fell through on and I was so impressed. He found me an even better mattress, they had some great promotions going on and was able to always get bamboo sheets, and pillows to go with my new mattress, and went above and beyond to have it delivered tomorrow on a Sunday! I will forever be a customer and am so impressed to have found a company who trulyCares about their customers and provides exceptional customer service! In a world where so many places can barely do the minimum I am so glad to have found sleep outfitters who truly is a great example for how easy a mattress transaction shouldBe!

Mi
Review №22

The staff is awesome to work with! They know what questions to ask and how to get you setup with the bed you need. Much more knowledgeable than the big box stores.

Al
Review №23

Paul is fantastic he worked with me to find something comfortable and affordable. He saved me over $400 on one of the highest quality comfortable mattresses out there! Wonderful sales person and helper

Ka
Review №24

We had a wonderful experience while we were there. Paul was wonderful. He looked up prices and got us the best deal and best mattress we saved over $600 on a complete bed set!!!.

Ti
Review №25

Great service! Paul was very helpful with choosing a mattress. We would come back again!

Mo
Review №26

Marc did a wonderful job helping me find a queen mattress!

Le
Review №27

We did our homework on bed frames and mattresses and spoke to friends who had recent buys-good and bad. My father recommended this place so we stopped in. They confirmed our research and gave us more detail to make a really informed decision. Paul guided us through and barring bed issues -so far we are very pleased!

Sa
Review №28

Paul was a great help finding us the mattress that fit all of our needs! Very easy process! Clean and welcoming store.

Sa
Review №29

Paul was such a great help in helping my family find the proper mattress. Thank you!

Be
Review №30

Highly recommend! Night and day difference from all of the other mattress stores we visited. Such and easy experience and great prices.

Te
Review №31

This was our first time in this store and we were so impressed we bought a mattress before we left.Manager Paul P. was so helpful, knowledgeable and friendly. We felt like we made a well-informed purchase.We will have our new mattress in 2 days, which is great.We will definitely recommend this store to our friends.Thank you so much Paul!

Jo
Review №32

Paul was such a professional and his expertise advice was priceless! Very knowledgeable and I highly recommend his services!!

Sh
Review №33

My daughter and I had a blast here trying out the beds and Paul is great to deal with. Excellent service

Ma
Review №34

Shopping for a mattress here is super quick and easy. Paul price matched the same mattress i had found at another store to give me the best price possible. The delivery was also a relief since i am getting it delivered 2 days after i ordered it so that was very convenient and i am very pleased with the service and options that were given to us.

Lo
Review №35

We went to look at mattresses and were guided by Paul, the manager who was extremely knowledgeable by asking us questions about our sleeping preferences and habits. After looking at his top 3 suggestions for us, we immediately found the best one suitable for one likings. Paul was definitely pleasant and not pushy with us and advised us to take our time to decide. You could tell he is passionate in what he does and likes to help customers find what they are looking for. It was such a great day for us to go to one store and make a great purchase we are looking forward to our new bed. Now we know why the rating were 5 stars for this store because we experienced it first hand with Paul and we would recommend to any friends or family.

Ja
Review №36

I am so happy I went into Sleep Outfitters, it was my first time at the store but not the first time Ive worked with Paul. Myself and my family have purchased several mattresses from him in the past and he is literally the best person to work with. Hes super knowledgeable, answers all of your questions and offers very fair prices. If you need a mattress, Paul is your guy!

Br
Review №37

I visited the Mentor, Ohio location Sleep Outfitters August 2020 and Paul was extremely amazing! He helped me pick out my Tempur Pedic King size mattress that suited me! He also helped me with financing at 0% for 4 years! Paul is the best please let him help you find your perfect mattress. He also gave me a $300 Credit/gift for the store towards pillows a bed cover, free delivery and credited the price of my mattress after it went on sale! Thank you Paul for truly being amazing!!!

Br
Review №38

Paul was amazing, very friendly and knowledgeable. Thank you very much

Bo
Review №39

Marc was wonderful, very knowledgeable and great to work with.

st
Review №40

Paul was a great salesperson. Treated me like family. Very friendly. I am very pleased with my purchase experience.

sa
Review №41

Paul was very knowledgeable, guided us to the type of mattress that would be perfect for us. He was able to help us get a few extras with our purchaseI did stop at another store, the salesman showed very little interest in what I was looking for. However Paul was very patient with us, took his time explaining the features of each bed. So I think we will be very happy with our purchase

Li
Review №42

After researching the company Sleep Outfitters, I decided to visit the closest store. Paul was very helpful in helping me select a king mattress. He answered all my questions . Thanks for the quick delivery.

Ti
Review №43

This is how buying a mattress (or anything for that matter) should be. Paul was passionate, thorough, and truly a subject matter expert with regard to mattresses. He took the time educate and serve us from start to finish. Zero pressure, just a genuine desire to see us matched up with the right product for our needs and budget. Thank you Paul!

Me
Review №44

Paul was fantastic to work with. He was very helpful in answering all of our questions. I would highly recommend going to Sleep Outfitters and working with Paul when you need to buy a new mattress.

Ch
Review №45

Paul was a great and very knowledgeable sales man. He answered all of our questions. Can wait till our new mattress arrives. I will definitely be going back when we need another mattress.

Se
Review №46

Just bought another mattress from here ... I must say that the only thing better than their prices is their service!!Im a pretty savvy shopper and they are always EXTREMELY competitive and more importantly ...they explain Everything so theres no surprise charges like all the other places!! See Dan Nester...hes simply The Best

jo
Review №47

Im so excited, I got an $1800 bed on salf for $800. They aslo offer layaway which is what Im doing. Paul is so friendly and very helpful especially to a newbie like me that knows nothing about mattresses. I would totally recommend this store :)

An
Review №48

Paul assisted us with our Tempur-Pedic Pro Breeze mattress purchase. He was very informative and helpful throughout the process. The store was nice and clean with a great selection. We are very happy with our comfortable new mattress!

Ad
Review №49

Bought a pillow here almost a year ago. Paul recommended it and I love it. Went back to get one for my husband today and Paul recognized we had been there, although only one other time. Great service and recommendations. I recommend for any of your sleeping needs.

Ta
Review №50

Gtrat customer service in and out service got exactly what I was looking for

an
Review №51

Way better prices then their neighbors thanks Paul !!!

ro
Review №52

Paul was very friendly and extremly helpful helping find us the best products for our budget

Le
Review №53

This review is from Adrian Triffiletti:I had a wonderful experience. Thank you Dan and Paul for taking good care of me! Highly recommend Sleep Outfitters!

LI
Review №54

Had a two day nightmare with the competitor next door that is still not resolved. Went to Sleep outfitters in Painesville and Paul are salesman walked us through the same tempur pedic king size adjustable bed in a hour and half. We have told all are friends and family about a wonderful experience we had at sleep outfits In Painesville! Thank You Paul!

Je
Review №55

Dan Nester was very professional, he explained everything we needed to know. He was very patient and kind. He listened to us and we were able to find a bed that helps with all our needs. I will reccomend this store/location to everyone and anyone I know looking for a new bed. Great prices and AMAZING Customer Service!

ga
Review №56

Great place to get a bed! Just picked up a new mattress. Dan the salesman was super helpful and knowledgeable. Also, i was all ready to buy and he made me aware of a great promo they had going for free pillows and cover without me asking. Good stuff.

We
Review №57

We recently purchased a bed from Paul P. He provided excellent service. He is very knowledgeable and answered many questions (he is very patient and kind). The purchase, delivery, & set-up were easy. No pressure sales. Paul really is one of the best. If you need a mattress, please go find Paul. You will not be disappointed.

Ja
Review №58

Paul was great he was able to help me purchase a new adjustable base and save me 100 dollars on the purchase. I will for sure be back when I need a new mattress!!!

An
Review №59

We had the best experience with Jim! He was incredibly helpful and was sure to show us models of all different price points to make sure we found the best option for us. We care about the sales experience first and foremost, and after the friendly and attentive service from Jim we saw no need to shop elsewhere (including next door). We purchased a Tempur-Pedic ProAdapt mattress and got delivery for just 3 days from now! 5 star experience- thanks, Jim!

Gr
Review №60

Paul did a great job of helping my fiance and I find the perfect mattress for us. Highly recommend.

Se
Review №61

Great place to buy a mattress. I highly recommend Paul and his team. Very professional and not pushy. They went above and beyond during and after the sale to make sure I was taken care of.

To
Review №62

Paul was are sales representative at the Painesville Sleep Outfitter store we called for directions not realizing we needed an opponent he took us right away because I was around the corner and he had an opening. The first thing we noticed was how clean and sanitized the store was. Paul greeted my son and I with a mask and gloves on that was a plus with what the world is going through. My son was purchasing a new bed and Paul took his time and asked what his preference was for comfort. He then narrowed down what my son was looking for, with no pressure it was the best interaction we Had in finding a mattress set all day for we went to 3 different stores. It’s a one stop shop for all your sleeping needs. Paul was amazing and will recommend this store to everyone

Sa
Review №63

We had a great shopping experience at Sleep Outfitters in Painesville. Paul was very helpful and kind . We differently would recommend anyone to come here for a mattress or mattress needs.

Mi
Review №64

Searching for a mattress after almost a decade was becoming frustrating until we walked into this store. Paul was there to greet us and made the experience so much easier. He got me an amazing price on a great mattress. He worked within what I could afford until we were both happy with the price. Paul made my day/week/month/year. I never expected a salesman to go above and beyond like he did. I highly recommend going here for your mattress needs

Me
Review №65

After shopping at many local mattress stores, Dan, at Sleep Outfitters offered us the best deal. He was educated on his products, did not pressure, and went above and beyond to sell us a quality bed at a great price.

Rh
Review №66

Ive just purchased a mattress set. My thanks goes out to Paul who helped make the experience less stressful. I highly recommend Mattress Warehouse. 🙂

Ni
Review №67

Paul, was great! Very Knowledgeable very helpful! Highly recommend this store!

St
Review №68

FANTASTIC SERVICE! My wife and I were so happy with the prices and quality of their product. I highly recommend them!

To
Review №69

My husband and I had been to many different stores searching for a new mattress but when we met Daniel Nester at Mattress Warehouse in Painesville our decision was made. He was the most experienced, knowledgeable and informative sales person we have ever dealt with and knows his mattresses and was so patient. We had a great experience and would definitely recommend him 100%

Ma
Review №70

Paul gave my husband and I get customer service. We bought a mattress from him once and just went back and bought another one with ease. He is very knowledgeable and takes his time to answer any questions or concerns that we had. We would highly recommend Paul and mattress warehouse.

Tu
Review №71

I was dreading buying a new mattress, but Dan made it very easy. What a great, down-to-earth guy! Not a typical sales person. Thank you Dan!!

Me
Review №72

Dan & Paul are amazing !My boyfriend & I just recently purchased a sealy mattress from dan, earlier in the year we had looked at the same mattress with Paul but just weren’t ready to pull the plug at the time . Both dan & Paul are extremely helpful, so very friendly, very professional, gave you your time & space to look/lay around but also right there to answer any question you might have & most importantly, they are honest ! We felt very comfortable & confident in our purchase after working with these two guys . We’ve been to other mattress stores & the salesman just seemed “slimy” to us but not dan & Paul ! Sleep outfitters in Painesville is most definitely the place to go to buy your mattress !!

S
Review №73

Great service and a really good Labor Day sale. Paul was very helpful and friendly without pressure. An overall great experience.

An
Review №74

Paul is extremely knowledgeable about mattresses, he was pleasant throughout the whole process and didnt push any kind of sales tactics on me. He let me try them out and answered any questions I had until I came to the conclusion about which mattress i wanted.I was extremely happy with the whole process and delivery/setup was quick and easy. Would recommend mattress warehouse in Painesville to anyone looking to buy a new mattress.

ri
Review №75

Just went in Saturday to get a new mattress and it came earlier today (monday). Good experience overall and Dan Nester (worker who helped us) was very knowledgeable and helped a lot with our decision on which mattress to purchase. Thanks!

Be
Review №76

Great, easy mattress purchase! Super clean store and great selection!

Za
Review №77

My wife and I stopped here first on our mattress shopping trip. Dan showed us a Sealy bed in our price range. He was very informative and polite. We visited two other mattress stores in town but could not find a comparable mattress. We returned and purchased our bed with a great warranty. We took our bed home that day. We have been sleeping on our new bed for two weeks and have found that we get better rest and have less pain. Thanks Dan!

Am
Review №78

Paul was extremely knowledgeable about the products and worked with my husband and I to find the perfect bed. Very friendly and not pushy at all. Great experience!

Ro
Review №79

My mattress was almost 20 years old so my husband took me out to get a new one. We’d gone to two other places. The first, I felt like the salesperson was just trying to sell, sell, sell and everything seemed overpriced.The second place we went, nothing seemed comfortable and the salesman was almost too quiet. The third place, Mattress Warehouse, was just right. We told Paul what I was looking for and he showed me the mattress that was perfect for me immediately. He was prompt and friendly, and very human and not robotic like some salespeople.We had the mattress shipped and the delivery men were quick and courteous.If you don’t want to drive around to different stores, I’d recommend going directly to Mattress Warehouse, and if you want a professional yet personable associate to help you, ask for Paul.

Je
Review №80

Dan was great. Excellent customer service and very knowledgeable about his products. We will go back in the future.

Ta
Review №81

My husband and I just purchased a mattress from Dan Nester tonight. His attention to detail and customer service were both impeccable! He was patient and went above and beyond to make sure we were buying exactly what we needed to meet each of our needs! Thank you Dan for your expert customer service! We previously went to a competitor and there was no comparison in the service we received with Dan tonight!

Ci
Review №82

Mattress Warehouse in Painesville has been awesome to work with! I’ve bought two mattresses in the past couple months from Dan and Paul, and a 3rd mattress a few years ago from them. I would highly recommend them! Thank you!

Ta
Review №83

Paul was great in helping us pick out a mattress! I highly recommend mattress warehouse!

Ma
Review №84

Paul was very knowledgeable and helpful in getting us the most for our money and most comfortable mattress! Will definitely come back if needed!

Fi
Review №85

Dan Nester is a CONSUMMATE professional! From the beginning...through the middle...and out to the end. I would rate him and this store 6 Stars if it was available.

Ri
Review №86

I was very satisfied I went to this store for the first time and my salesman Daniel Nester was very helpful he explained alot and as a result I made a purchase.Dan was very pleasant and I plan to return with a friend who is looking to buy a mattress set soon.

Jo
Review №87

Great value great customer service, Dan is very knowledgeable and cares about his customers I will be back thanks

Ge
Review №88

Bought a mattress for my son here. Great salesman and no pressure. Would buy from again.

Li
Review №89

Paul P is extremely knowledgeable and helpful and went out of his way to find a particular mattress for my daughter. The delivery guys also did a great job getting everything into our basement.

Wa
Review №90

Was in this morning and was treated excellent with awesome service. Stayed in my budget and needs from the start.

Re
Review №91

Excellent customer services was given by both Paul and Daniel! Thank you for being so very helpful in assisting me with my final decision!!

Ro
Review №92

First time buying a mattress, Paul was very helpful and knowledgeable about what we needed in a mattress!! The price was reasonable compared with other stores.

An
Review №93

Bought two mattresses for here they are always helpful and never try to sell you something you dont want goes out of his way to save you money

An
Review №94

Very nice staff

Ka
Review №95

I went in for a mattress for guest room. Paul was wonderful in assisting me in finding the perfect mattress. When i called the next day to order the mattress, Marc was wonderful in assisting with finding the perfect box spring for the bed. The set was delivered 2 days later. Delivery crew were fabulous! Quick, efficient, took all the trash with them. Even offered to help me put the dust ruffle back on prior to putting the mattress on.

Ma
Review №96

Paul is awsome!!!! friendly, knowledgeable, more then helpful, he goes above and beyond. Great prices!

Information
18 Photos
96 Comments
5 Rating
  • Address:2183 Mentor Ave, Painesville, OH 44077, United States
  • Site:https://sleepoutfitters.com/
  • Phone:+1 440-721-8860
Categories
  • Mattress store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:12–6PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
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