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AutoZone Auto Parts
260 Malabar Rd, Palm Bay, FL 32907, United States
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AutoZone Auto Parts
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Br
Review №1

The Malabar road store rocks. The guys replaced a VWTiguan battery for me that is a difficult process and helped with the reset. Awesome job guys and thank you very much for your help. Keep up the great work

Er
Review №2

This is the best auto parts store I’ve been too. And I don’t mean AutoZone. I mean this specific AutoZone. Every single Manager and staff member is amazing, courteous, and understanding. I’ve been restoring my late fathers car. Each time I go in, they remember me, they remember my car, and they offer any advice and assistance they can. This store is full of REAL people, and they are always willing to go the extra mile. You really feel like your project is just as important to them as it is to you. Hopefully some high up in AutoZone reads this. Because I’ve been to your other stores, and this one should be you prime example. AutoZone customer for life now. If I had to single out any employee for making me feel like family, it’s Miguel. That guy is amazing and I look forward to shopping there, buying parts and showing him my progress. Every step of the way he was there, I’d call to make sure he’s working at times because of his sense of humor and pure knowledge and enjoyment of cars.

Yv
Review №3

Sales representatives were friendly and knowledgeable. Quick battery replacement.

Er
Review №4

Just left there and I cant say how thankful I am for their associate James. He helped me take my tail light off to replace my bulb. He was very friendly and helpful and offered advice for the next bulb I need to replace. Thank you James for your help!!!

Th
Review №5

They couldnt look up a part. I was told it was on isle 1. No follow up. Service was lacking. I wont go back. Across the street was another auto parts store who had great service but alas did not have the part. I had checked online and it did say that the malabar AutoZone had the part. You got me in the store but lost me with lack of service.

Sh
Review №6

I needed help with my headlight and James was just what I needed! Great service and very helpful! He even explained to me what he was doing in case I needed to do it in the future. Thank you!

Cu
Review №7

Jake R, should have a raise coming. Asked the right questions, got me sorted out real quick. Clearly he has worked on cars before.

di
Review №8

James provided 5 star service today all with a smile. Changed out our battery right after opening. We rely on Autozone for good service every time!

To
Review №9

I came to this Auto Zone to get a rear brake light for my car, but I had no idea how to install it. Miguel offered to install my lights for me and I greatly appreciated it. He was very nice, professional and helpful.

Ja
Review №10

Great help and assistance. Highly recommend them for any auto situation.

Jo
Review №11

Battery was going out so I stopped in to get a replacement. Staff was very helpful, professional and quick so I was back on the road with the family 👌 Would highly recommend.

Me
Review №12

Great customer service, Brayden and Mike were amazing help! Definitely recommend them for help!

Re
Review №13

Awesome as they always are. Never have a problem at this store. I do miss Pete though. Hope youre resting in peace Pete.

Me
Review №14

Went to get a headlight for my husbands truck the gentlemen there I stalled it for me! I appreciate it fellas

Li
Review №15

Went to autozone today to try and figure out an issue I’ve been having with my car. I was immediately greeted and Wallace was able to help me right away. If you are going to this particular location I definitely recommend asking for Wallace. Very attentive, patient and kind. He helped me tremendously with my car and I greatly appreciate it.

Be
Review №16

Helpful, knowledgeable and friendly staff! Never had a bad experience here.

Li
Review №17

Im from Milwaukee Wisconsin and thats where I got my brakes done I gave him my telephone number and they found me in their computer and gave me my new brakes always go to get your pads there they have lifetime guarantee on them

Ka
Review №18

Went to get my battery changed and my mothers battery checked. Stephen K. and Wallace did such an excellent job and Im so grateful. They didnt mind that we watched and asked questions the entire time. They were very informative, friendly, and professional. Definitely ask for one of them if you go there.

Di
Review №19

All the accessories on the shelves can be found on amazon.com for half the price.

Fr
Review №20

These guys are great. Wanted an AGM battery and saved $30 bucks by going with their brand thanks to cashier. Went home to install it and OMG getting the tie down to line up and tighten was impossible. So I went back to buy another tie down and another fellow, Mike came out to investigate to make sure I bought the correct tie down. Next thing I know Mike has the battery tied down and torqued in place! THANK YOU Mike and AutoZone!

Ju
Review №21

Great prices plus it was really easy to order thru their web site and pick up the parts half hour later.

Th
Review №22

I had a great experience at AutoZone store 2411 on Malabar rd in palm bay fl, your Associates where very helpful and went out their way to help me especially Miguel Torres and I really appreciated his help.

Ma
Review №23

The store is staffed with plenty of help. To much help to be honest, all the employees group together talking with each other not helping customers.

fr
Review №24

The sales person solve my problem, very helpful and very clean place.

ja
Review №25

Great service Fernando most helpful friendly and professional

Za
Review №26

Nice people. Big help

Br
Review №27

Great store, super professional staff.

Ch
Review №28

Fast and friendly service.

Sh
Review №29

With only two employees in the store and a disclaimer about the wait time, James service was fast and friendly. He was knowledgeable and helpful and Im glad he was available in a pinch!

RJ
Review №30

Great service from inside store guys

Jo
Review №31

I ALWAYS GET GOOD SERVICE AT AUTOZONE

Ke
Review №32

My car battery died and I was a bit anxious about getting it replaced. I was concerned AutoZone wouldnt be providing their usual services due to the pandemic. I called and Miguel the manager answered. I expressed my concern and he reassured me that all services were being provided. The only change to their routine was that they would not be allowed to enter the cabin of the vehicle.I arrived about 30 minutes later. Miguel immediately remembered me and went to work testing my battery. He discerned that the battery was dead and meticulously took his time replacing it despite the store looking quite busy. I expressed concern that maybe the alternator was an issue. After he installed my new battery, he tested the alternator. I was relieved to find out my alternator was working just fine.With all the stress going on right now, Miguels calm demeanor and positive attitude were a breath of fresh air. I left that parking lot with confidence that my vehicle was in perfect condition. THANK YOU MIGUEL!

Bo
Review №33

Fernando and Wallace saved the day letting me get my emergency parts last minute. Last time I pulled in to the other guys down the street there were old ladies barking about being about to close. This single experience has changed my mind about Autozone in general amd I will buy parts here again because of them.

Pa
Review №34

I cam into Autozone and met the most helpful employee I couldve ever hoped for. Antonio is an outstanding worker and person and I will only be using him for my parts moving forward.

La
Review №35

Covid 19 strikes again. Now Auto Zone wont allow employees to perform diagnostics, yep now they give you the device with instructions and let you do the testing. If everything works right you find out what is wrong, if not you get to play with the equipment, what guy wont love that. Turns out I need to replace my gas cap. Cool enough.

Jo
Review №36

Needed a diagnostic tester and AutoZone had one. Used a credit card for a deposit and it was refunded that same night when I returned the tool. Five stars for AutoZone.

Je
Review №37

My car battery decided to die while I was visiting this store. James went above and beyond to help troubleshoot and assist me fix the issue. Thanks to James I discovered the battery I had was still under warranty and could be replaced for free. Thanks James your kindness was appreciated.

Je
Review №38

Knowledgeable staff, my neighborhood parts store

Jo
Review №39

Very friendly folks. Easy to work with and knowledgeable. Thank you.

De
Review №40

My husband took my Jeep to this location for a quick battery replacement. And the kid trying to replace it was trying to squeeze a battery 6” longer than mine. When he put the old one back in he offered a “jump” when nothing without work! On top of all this, the kid dropped ALL the parts on the sidewalk! And lost the bolt that holds the battery in place. This shouldn’t even be one star.

Ju
Review №41

These dudes are friendly and helpful, and I like that they have free diagnostic checks on batteries, alternator, check engine lights etc. They even conduct basic installs when needed (battery, etc.). AutoZone has a pretty good selection of all sorts of stuff for vehicle enthusiasts to include tools, parts, paints, and a even the little smell good thingys.If you hate this location, you can go across the street to OReillys.

T
Review №42

The selection is good prices are fair staff needs a lift nothing worse then being told the have the part driving down there and the part isnt there due to a typo

Al
Review №43

Great staff here, found out the issue with my car and bought a new alternator. My vans working normally now that I replaced it.

Ta
Review №44

James at Autozone helped us out so much!!! He went above and beyond!!!!

Pa
Review №45

Good helping people

Sa
Review №46

It was pretty busy around 12. I came in for my check engine light and they did not give me the results in paper. But he did recommended a place to take my vehicle

Da
Review №47

This AutoZone on Malabar always gives me correct parts, their friendly and knowledgeable and will bend over backwards to help you above and beyond

GP
Review №48

Richard was a great help.. Even though place was busy as all get out,, he still took his time to explain possible problem and didnt try to push a sale on me..Thank You Richard.

Ki
Review №49

Was working and car had trouble starting. Drove to autozone #2411 in Palm Bay. Miguel the manager was very helpful replaced my battery quickly and determined the problem was also the starter. He assisted me with restarting my car and recommended a new location to replace the starter. Thank again Miguel.

Ta
Review №50

My experience at the Malabar location was awesome👍🏾The associate Wallace T. Was very helpful and knowledgeable about what my daughter needed for her car. Service was on point☺️

Da
Review №51

Alway friendly and helpful

Go
Review №52

We would like to commend Mike Scott on his superb customer service while assisting us with a recent transaction. Very professional.

An
Review №53

Just got some wonderful customer service!!!!Considering we are limited duebto covid they are doing a spectacular job!

St
Review №54

Mike Scott was professional, knowledgeable, and courteous. He helped me get everything I needed with a great attitude. Thank You

Ta
Review №55

Wallace installed a battery for me today. He was kind, friendly and very professional, not to mention did a wonderful and fast job on battery installation. Thank you!!!!!!!!!

Ch
Review №56

Great service. I took a 4 1/4 year old battery in due to it not working. It had been sitting in a truck that hadnt been started in some time. I had a receipt that called out a pro-rated warranty. I got $20.00 off a new 5 year warranty battery.

Li
Review №57

Weve used this location for years. Yesterday I stopped in for a new cabin filter and wiper blades. The nice gentleman put them on. This staff is very knowledgeable and goes out of their way to help.

Br
Review №58

The assistant manager Jeremy went above and beyond helping me with my car battery I’m definitely recommending this auto zone!

Sh
Review №59

Jeremy was a great help changed out both of my batteries in the Florida sun and kept a positive attitude the whole time. Thank you Jeremy!!

Mi
Review №60

I went in Tuesday evening and to get a couple relays. The manager insisted on arguing with me about the relays and continued to undermine my decision on the parts I needed. His attitude was horrible. I asked if I needed to go across the street for the parts and his response was very rude. So, I asked him if he was having a bad and he said he was going through some stuff and continued to be rude. I then told him that I would be taking my business elsewhere that because he was having a bad day does not make it OK for him to take it out on his customers. He was also very rude to the 2 employees that were working at the time. I will never shop at this Auto Zone again. Had it not been for a different Auto Zone 4 miles way I would never shop with Auto Zone again. Horrible! Unfortunately I cannot leave this review without putting at least 1 star. In my book they do not get one at all.

An
Review №61

Jeremy was a fantastic help with my headlight replacement. Five stars!

el
Review №62

The manager that was there he know his stuff, everything went well

Ma
Review №63

Michael Scott thank you thank you thank you tonight you saved me... Your a life saver and you saved me from going to a mechanic that i thought i trusted... I am sooo thankful for you! I give you sir an A plus! Thank you for finding that melted fuse in my car and replacing it! You and your guys are my favorite people!

Co
Review №64

Auto zone is no stranger to me. Always has had everything I need for any of my cars. Most guys and gals that work here know their stuff, and always are very helpful.

Sa
Review №65

Helped me figure out my vattery terminals were loose...i thought i had electrical problems when my car wouldnt start intermittently....excellent group of people. Very helpful and friendly

Ka
Review №66

Knowledgeable and friendly folks. Thank you all

An
Review №67

Super helpful staff and always the best prices.

Jo
Review №68

They politely informed me that they didnt have time to help customers.

Ja
Review №69

This is Linda Skinner. Michael and Richard at this store replaced the battery in my LaCrosse in a thunderstorm. Way above premier customer service. I highly recommend this store and cant say enough about the employees.

Ke
Review №70

Needed a battery. Went into AutoZone, Im using a walker, counter person came out and tested my battery, dead, totally dead, needs to be replaced. Go back in, says they have several options. . . Oh wait, no, they dont have a single unit to fit my car. No, I dont want to drive to an AutoZone in the next town. As I turned to leave I wondered, out loud, if the car would start. Did the employee offer to help? No. He let a disabled customer walk out the door not knowing if he was stranded or not. Maybe if Id been a woman or agreed to drive to another town?

al
Review №71

A friend needed a battery this evening while visiting palm bay. Less than 40 minutes before closing it was tested and replaced. He was able to make the 90 minute drive home safely thanks to auto zone! Job well done!

Ta
Review №72

Terrible customer service. They were out of stock of what I needed so I asked them if maybe oreillys would have them and I was answered by I dont know I dont work there I dont know their system. It was very condescending and very rude. The comment was made by manuel or Miguel or something like thatSpanish guy. Ill tell you right now everyone I know and all of my family members will never go to your store again.

Le
Review №73

Very excellent customer service

Je
Review №74

John Rose likes the Spanish older guy that works there. I keep telling him, I dont think hes into men but he doesnt want to believe that so to make him happy I just say, you know what babe, he was def. Checking your out. And the rest of the day thats all he talks about. You should see the sparkle in his eyes when he talks about it.

Ja
Review №75

Ill start with I know this place gets busy and workers are nice and all that but the service is junk.Order a part and they say they call when it comes in.Great Im busy also. No one calls. You call back no one has a clue what your talking about.Thats just one time but I have lots of them from this place.They offer a vet discount and that is why I gave them three stars.Also some of the staff is super nice but not good at your job.

P
Review №76

Easily accessible from the Main Thoughofare, Malabar Rd, a couple of miles from the I-95 Malabar Rd wxit.Ample free parking including for Handicap accessible Vehicles. Store was well staffed, stocked and salesperson was friendly and helpful. Prices were reasonable. Not far from shopping, food and lodging.

Mi
Review №77

Such kindness offered by techs and great professional care of vehicles. Highly recommended.

Gi
Review №78

Clean good help

So
Review №79

Great customer service!

Ja
Review №80

Wonderful service also performed diagnostic test at no cost I have used auto zone in 4 different states all with professional help!

Ja
Review №81

It was aiight got what i needed the man was helpful

Wa
Review №82

The staff was very helpful with running a diagnostic on my car to pin point what code was causing the engine light to come on. They explained what code P0128 is and even went the extra mile to price out the parts needed to correct the P0128 Code.

Ga
Review №83

Had exactly what I wanted.. wiper blades.. they even put them on.. thank you so much guys...

Va
Review №84

I would like to thank Michael Scott for his help with my autos ac .

Ro
Review №85

Great service

Am
Review №86

Great employees. Helped me change out my dead battery! Great prices.

Ge
Review №87

Great service and they stand by what they sell!

El
Review №88

Best place

Sa
Review №89

The selection and prices are good. Also the staff is helpful and friendly. The place seems clean. The rental tools might need evaluation and some older ones removed.

Cy
Review №90

The people here were nice and friendly but the bottom line is they didnt have the part we needed.

Ne
Review №91

They had the part I needed I didnt have to wait, they had it in stock.

Ca
Review №92

Have definitely had better service in the past.

Wi
Review №93

Great service very good staff (Jeremy)was a consummate sales and technician.

Jo
Review №94

Good deal on STP bundle and friendly staff.

Da
Review №95

Very helpful!

Jo
Review №96

Had them check my battery and alternator great service

EG
Review №97

Micheal is a nice guy, very friendly and quick im his work and always willing to help. Thank you micheal, youve helped us a lot!

Br
Review №98

Management was amazing customer service is amazing very friendly

St
Review №99

The best place to go for any of your Auto Part needs. Better prices than the rest friendly service nice store.

In
Review №100

Amazing customer service from Jeremy. I highly recommend if you are in a jam and need quick help!

Information
24 Photos
100 Comments
4.4 Rating
  • Address:260 Malabar Rd, Palm Bay, FL 32907, United States
  • Site:https://autozone.com/locations/fl/palm-bay/260-malabar-rd-sw.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2411&y_source=1_MjQ3MDYyMy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 321-723-8332
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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