user
Desert Import Export
74850 42nd Ave, Palm Desert, CA 92260, United States
Appearance
Desert Import Export
Comments
Ja
Review №1

I recently bought my first car with Desert Import Export and their service was outstanding! Along with their affordable prices! I love the car and it is just as I hoped it would be. Definitely recommend to everyone who is buying a car, these guys will be your best option!!

J.
Review №2

Paid $5500 for a car then had to pay $6,000+ in repairs the first month I owned it.I purchased a Nissan Xterra from Desert Auto Dealer as a tertiary vehicle and it turned out to be a total lemon that cost more to repair than I paid for the car. The first time I drove the car after bringing it home, the check engine light turned on and it turned out that the car had massive transmission and other issues. According to three different mechanics at different shops, due to the extent of even just the transmission issues, there was no way the dealership did not know that this car had problems (they just reset the check engine light).Furthermore, I found out that instead of fixing the issue that made the check airbag light turn on, which was a part of our pre-purchase agreement and which he swore hed fix because it was a safety issue, Avi just had it reset.When I went to tell Avi, he told me that because I bought the car as is he didnt have to fix the car, take it back, or do anything for me. If you look past all the glowing five star reviews from people who have mostly only ever reviewed Desert Auto Dealer or Desert Import Export or suspiciously live out of the area but seem to review a lot of random businesses all over the country/world, there are other reviews that mirror mine. Furthermore, I noted that whenever they reach a critical mass of bad reviews on Yelp or on Google, they have Yelp or Google take down the page for the old business, slightly change their name, and then immediately have a bunch of five star reviews that magically appear under their new business profile.Please note that I did hire a mobile mechanic to inspect my car but these guys know what they are doing in terms of superficially hiding issues long enough for it to pass inspection. If you decide to go with them, look past the great reviews, you will see that there are a LOT of people online who have had similar experiences to mine.

Ph
Review №3

Just taken delivery of brand new car would thoroughly recommend. Has to be said I was initially a little concerned about buying a car through an Internet site. The experience I’ve had with Desert Import Export has been absolutely fantastic. Very rarely do you come across a company which delivers both fantastic customer service and an incredible discount. Communication has been excellent throughout the whole process. Was always really easy to get in touch with all the people at Desert Import Export by phone. just paid an initial deposit. You then take delivery of the car. Make the payment. It was such an amazing experience. Highly recommended.

Fr
Review №4

My wife and I were searching for a kid friendly car and ended up here. We saw a PT cruiser we liked and took it for a test drive it had low miles and a very fair price its been about 2 months since we bought the car and are still very happy with our purchase. in the future we will come back and do more business here

We
Review №5

I was looking for a car for my daughters birthday and came here for help. I saw a 2007 Saturn that was in my budget. I didnt end up buying that car but they helped me find something else even better. The sales guy was very nice and my daughter was very happy with her new car thanks a bunch Iden !

Ju
Review №6

Wanted to gift a car to my girlfriend on our first anniversary but i was kind of tight on budget and i cant afford to gift a broken one either. But they helped me chose the right car and the test drive went very good and its been a while since i got the car but my gf still uses the car without any problem. So yeah they are good.

Ja
Review №7

AVOID!!! I bought a car here back in February from Avi, upon checking out the car there was a number of trim pieces missing from the front of the car which Avi promised he would send me... he never did. After being told the car was in perfect condition, after having the car for a little over a day I had a check engine light come on and then the car died on the side of the road... I took it to Ford and they informed me of a laundry list of things the car needed. 3 months on i still havent received my title or any documentation. Dont waste your money, go somewhere else.

bo
Review №8

My wife love his new car and the price!! thank you desert import export

Je
Review №9

These people are genuinely caring for their customers and are very kind and fair. Got a great deal on my trade in and walked away with an amazing truck. Will return here again in the future for another vehicle!!!! Sonny the sales rep and Mike the finance manager are very good people and really care about their customers!!!

Za
Review №10

Love my new car, so happy with Desert Import Export simple and easy process. They also to care of all DMV paperwork plus plus. Friendly and knowledgeable answer all my questions.

da
Review №11

I bought a 2017 white Bentley I got the best price low mileage vehicle almost brand new ‏They did all what they promised to me I am very happy with the deal thank you guys very much

Se
Review №12

I did lots of research online and I found the best deal here, Avi was very helpful and got fair rate on financing... I highly recommend this dealership

th
Review №13

Outstanding service once again! My 3rd car purchased from import export! my salesperson listened to what I wanted, didnt waste any time working thru the process and was flexible as I didnt have much time! He was very attentive. the finance guy, made it easy and acknowledged my car buying experience and expired the process.Its the reason I keep going back to desert import export!

Pi
Review №14

I recently bought my new honda from here it was the first car I have ever bought on my own and the sales people made it really easy and helped me through the financing process I could not be happier thank you so much!!

Ma
Review №15

A friend of mine bought a car from Desert Import Export and highly recommended me to visit there last month when I was looking to buy a newer car. I actually drove all the way from San Diego hoping to find a car that will answer my needs. If to be honest, after a bad experience I had 4 years ago in another car dealership (when I purchased my previous car), I was willing to drive all the way as I was counting my friend. So THANK YOU guys for the best customer service I have ever received, along with my dream car :) These guys are very professional, honest and the most important thing- nice!! highly recommended.

ya
Review №16

I bought a car 3 years ago from Desert Import Export, I had the car for 3 years I never had even one problem with the car . I went back to the dealership few days ago and trade in the car for newer car. I got very fair price for the trade, they provide me very good service . This dealership is definitely the best. . I was impress on the second time from Their service, credibility and prices . I recommend this dealership to everyone that would like to purchase a used car or trade in their car.

Ra
Review №17

Great customer support, superior interior design with affordable prices. Best of luck.

Ka
Review №18

These guys are really nice people, not the usual car dealership crooks. I really needed to get into a vehicle and Desert Import Export really helped find a suitable vehicle with a suitable payment plan. They go out of their way to give excellent customer service. I bought a Ford Escort and love it. Thank you guys.

Ju
Review №19

I recently purchased a car from here it was exceptional service and got a very fair deal. I paid $1,500 less than book value and am very happy. I was hesitant at first because the whole transaction was done over the phone however all my expectations were exceeded and I will definitely do business with them again and recommend them to friends and family.

St
Review №20

Great experience! The people are very friendly, knowledgeable, and care about what they do. I felt free to ask questions and fadi out their great selection. Two thumbs up!

Po
Review №21

I lived in the palm desert area for over 11 years now and this is hands down the most reasonable and best dealership in my area. There customer service was great. Ive never experienced any problems with my two purchases there and Im looking forward to doing business with them once again.

Ju
Review №22

Thanks to Desert Import export I gained faith in car dealerships!Every time I have to buy a car I feel Im being pushed to make a deal, and i just cant say no.This time was the first time I felt as if someone genuinely want to help me with my needs, and not just trying to make a sale.Thank you so much for the wonderful service!!!!

Om
Review №23

I just bought my third vehicle from Desert Import Export, I have known them for many years and I have never encountered any problems with any of my vehicles. The service was always very great and it feels like a very comfortable environment. Thank You for my new car. Definitely five stars.

da
Review №24

Great service! I was very impressed with Thanks Desert Auto Dealer- used cars, luxury used cars,buy sell trade cars.Great family owned business that always delivers with every promise. Thanks Desert Auto Dealer - used cars, luxury used cars,buy sell trade cars recommend them.

Ma
Review №25

Outstanding service once again. The staff were professional & friendly. ! my salesperson listened to what I wanted, didnt waste any time working thru the process and was flexible as I didnt have much time! He was very attentive. I did a lot of research on the particular vehicle I was interested in and could not find a better deal than at Desert Import Export. Thanks

IP
Review №26

Thanks to you all and see you again soon, no doubt!. Keep up the good work. You’re making all the difference to people’s holidays

Ra
Review №27

Great service i just get my new car from them.Thank U Avi.

ke
Review №28

Avi kindly made us an appointment on a Sunday so my daughter could check out a couple of cars we had seen on their website. He wasnt in the least bit pushy. My daughter liked one of the cars and snap! an hour later she was driving out of there and on her way to San Diego. The car was fairly and affordably priced and there are only a few minor things wrong with it which is surprising for a 9 year old vehicle. We are more than delighted and definitely will consider buying from them again. I trust them, which is saying a lot! Thank you Avi

da
Review №29

I love my new car thank you guys great job

Co
Review №30

Friendly, down to earth, thou I didnt purchase a car from them, the experience was good.

Mr
Review №31

I would stay away from this place. I came here to test drive a Prius and a Camry a while back. The Camry had a weird, loud grinding noise coming from the engine bay under acceleration to merge onto the highway.The Prius had no AC.One of the guys also said some rude things in hushed tones to me about Mexicans. (I dont think he knew my girlfriend was Latina, and i was looking for the car for her)Just, be VERY VERY careful with the cars here. If youre set on a car, get it taken to a mechanic you trust and have them do a thorough inspection. If you dont have one, do an extremely thorough test drive. Check merging onto the highway, cruising on the highway, stop and go traffic, sit there idling for a few minutes, be very, very thorough in the test drive and make sure you understand things to look for on the car itself when making an inspection.

Al
Review №32

I recently purchased a BMW 328i from Desert Import Export and was very pleased with my experience. The salesmen were helpful, informative and organized. I am very happy with the car, I have had no issues with the vehicle and I would definitely recommend this place to anyone looking to purchase a used car.

gi
Review №33

Heres what I know to be true! Avi is a fine gentlemen and is true to his word. My son and I purchased a 2015 Prius that by all accounts looked to be in prime condition! Unfortunately, it was not but Avi and Fido stood behind their dealership and name Desert Auto and made it right! They could not for-see the issue of this being the one lemon on their lot; but they went above and beyond to make the situation right for my son and I. We are a working class family and it means a lot when a salesmen and especially the owner goes out of their way to do the right thing! I am compelled and so very grateful for the kindness, patience, and understanding that Avi showed us for the plight of our situation and purchasing issue. I feel very confident that Avi is a man of his word and that he proved it to us! Its not too often you get a mulligan when purchasing a car. I am honored by Avis mantra of honesty and integrity! I dont write recommendations that often but I salute Avi in full regalia!!! Very Much obliged!

Da
Review №34

The whole process was fabulous with a 2 hour turnaround approval for me as someone trying to re-establish their credit. I got an unbelievable deal and am completely happy.I am going to recommend as many people as I can to this wonderful dealership. Thank you Desert Import Export

Ma
Review №35

Avi was awesome. Got my Audi Q5 and I love it! If you want a straight forward car buying experience head to. DESERT IMPORT EXPORT . Huge selection and a lot of services. Thanks!!

Er
Review №36

I recommended you go to Desert Import Export and have Avi help you out! You will walk out a HAPPY CUSTOMER. Love my new 2012 Honda Civic

Ma
Review №37

I am very pleased with my experience with desert import export. The sales staff were not only helpful and friendly, but also very efficient. I will definitely recommend it to all my family and friends whenever they need to get a car. I didnt think buying a new car could ever be such a pleasant experience instead of a hassle. Thank you guys :)

Me
Review №38

This place have the best customer service.I just purchased my second car from them and both time I was very satisfied from the service, they are fast and professional. i will definitely recommend my friends and family to purchase a car through them

M
Review №39

Bought my car two month ago thought it was a great vehicle, it was not. the vehicle overheat, after taking it to the mechanic found that there was no thermostat. On top of that the coolant was filled with rust. the car proceeds to overheat.M Smith.

Ju
Review №40

This is really inspired for business planner.Love it.I want to do all my business with them.Great service i have ever got.special thanks the for Avi, who is a very nice guy and he help me a lots.I also get little discount from them.I will definitely use them again.Thanks .

Wa
Review №41

I was very impressed with the customer service and level of professionalism. Avi was very personable and accommodating, as well as all the other staff we came in contact with. I would definitely recommend this place!

Cr
Review №42

Love this place. Great prices. Great Cars. Great service!

Cy
Review №43

Thank you Avi, I LOVE my new BMW!Beautiful place, great customer service and friendly environment, and great deals!This is THE place to buy a used car

Pr
Review №44

The gentlemen at Desert Import Exports were very patient with me while i was deciding what car i wanted and they explained my contract to me in a way that was easily understood. I got a great deal on my 2008 Ford Fusion and i am very satisfied with the quality of my car!

Pa
Review №45

Excellent cars, excellent service. Avi and staff are super helpful, attentive and nice.I will definitely do business with them again and recommend them to friends and family.

Ro
Review №46

Dishonest people here. Stay away from this place its a junkyard and the people there are crooks. ive already reviewed them under the name desert auto dealer but now theyre desert import export. Both sell lemons and they lie about it. These cars are not even close to what they advertise or what they say. i bought a car back in january.. First the a/c had problems, i took it to him twice and was very disappointed the second time. then he admits he only serviced the car and not repaired it. That was a lie he refilled the refrigerant and didnt replace the broken air condenser. Now im not going into details about the arguments i had with this scum pos whos name is AVI. i will just say he lied, he cared nothing about how i felt about the car, argumentative, dishonorable, and unreasonable. in other words, his message was its my fault for buying that junk. 2nd he said the battery was new that was a lie, i just replaced it 2 weeks ago. Now the air intake and turbo are failing. 7 months after buying. STOP SCAMMING PEOPLE. i hope this reaches alot of people because scammers like this need to be exposed.

An
Review №47

I really needed to get into a vehicle and Desert Import Export really helped find a suitable vehicle with a suitable payment plan. They go out of their way to give excellent customer service.

Ka
Review №48

I bought 2008 Audi A4 from Avi about 2 months ago, it was the easiest car purchase i ever had and I love my new car.

Ch
Review №49

The staff were professional & friendly, Got Great Deal On a 02 BMW, Helped Every Step Of the Way, Even after The Paperwork was Done Still gives a helping hand only can respect it.. thanks a lot guys !!!I highly recommend buying used cars from Avi

ju
Review №50

Very satisfied with my vehicle purchase. The staff were professional & friendly. I did a lot of research on the particular vehicle I was interested in and could not find a better deal than at Desert Import Export. Thanks Avi you rock!!!

Da
Review №51

I bought car from this place back in 2007 and now my son got his driving license and it was time to put him in a new car. Same as last time Avi was very helpful. My son is very happy with his new car and im happier with the price :)

Ev
Review №52

Every time I have to buy a car I feel Im being pushed to make a deal, and i just cant say no.This time was the first time I felt as if someone genuinely want to help me with my needs, and not just trying to make a sale.

DA
Review №53

I put my bmw on consignment here, I didnt want the hassle of selling my car and random strangers showing up at my house. They sold my car within 10 days and I got more than I expected. Im very pleased with everything

Th
Review №54

Great deal with Desert Import Export.I sold my used car to them.They paid better money for my car.Highly Recommended!

Ce
Review №55

I had the worst experience ever. I got ripped off. Payed cash for my car and not even a week later the check engine light goes on to my car. My battery had supposably been replaced and the day after driving it home the battery was completely dead. Seller said he wasnt going to do anything about it. Wouldnt recommend this place to anyone. The people will scam you for your money and lie to you.

Ph
Review №56

This is my best dealers of Desert Import Export, The stuff is super best good service and their activities really fantastic, love this Desert Import Export. thanks for Desert Import Expor.

Ri
Review №57

Check engine light came on, not worth buying even though the owner saw it and just erased it so it won’t show. Buy from somewhere else or get a mechanic to go and check out the cars.

El
Review №58

Had a great experience at Desert Import Export.Avi has excellent customer service skills.He is very friendly, very professional and answered every question I had.I would definetly recommend Desert Import Export to my family and friends for auto purchases.

Mi
Review №59

I am very happy with my new car.Thanks Avi

Ke
Review №60

The sales person was very helpful, there was absolutely no pressure into purchasing the car. I would recommend anyone to go to Desert Import Export.

ad
Review №61

AVI has helped me buy and sell cars and does a fantastic job

Ji
Review №62

Bought a car from this place Tuesday April 26th and paid for everything that day and got the paperwork saying it will be registered and turned into the California DMV within a few days and the plates mailed out within two to three weeks. Had no plate frame for back license plate holder and only could put paper copy on front windshield. Waited for three to four weeks constantly checking and nothing happened, got stopped four times by police who could not see registration in back and then issued two tickets when I found out from one cop the car was registered to someone else. Called Desert auto today and told by salesman the paperwork had not been processed yet and he would get right on it 45 days after the car was purchased. How could I give the place anything but the lowest rating and caution to anyone buying a car.

N
Review №63

I have bought two cars over the last four years from Desert Import Export. I have to say they are much better now. I cant say enough enough about how great Avi Turjeman. my sales representative was. She got me in to the car I wanted with a better deal than I could have imagined. The whole process was quick and easy.thank you Avi

Ja
Review №64

Had a great experience buying a vehicle from Avi Turgeman. He was easy to work with, fair, and very respectful. Thank you.

Al
Review №65

Had a great experience buying at desert motorwas easy to work with, fair, and very respectful. Thank you

Ol
Review №66

Our first experience buying a used car in California was very positive thanks to Avi and Fadi at Desert Import Export Auto. Service was great. Avi told us if we had any problems with the car when we got home, just to call him and he would make it right. 3 days after we got home we noticed an oil leak so called Avi, he told us to bring it in, we did and at no cost to us he had the oil pan gasket replaced. He is a man of his word and he has made our purchase of a used vehicle a very pleasant experience. Thank you Avi.

re
Review №67

Avi was very professional an the staff is great fadi an Rj where very helpful got a great car at a great price!!!! I will be shopping here for all my other cars as well .

Me
Review №68

I went to Desert Import Export and bought an Audi Q5 from Avi a few moths ago. Avi was very kind and professional, The service was great. Avi gave me a great and convenient price for the car. Ive been enjoying the car since then, and there hasnt been any problems. I recommend to buy a car from Desert Import Export.

ka
Review №69

I purchased a silver 01 mitsubishi Montero from them. only to discover the rear axle was bent. they reluctantly returned my money. but I lost the $750 taxes and title. Then they put the vehicle back for sale the next day... obviously they do not care for the well being of their customers. I would not doubt for a moment that the 100% positive reviews are simply too good to be true, and are false accounts.Moreover, I have just discovered from the DMV that the liability for the vehicle is still in my name too. and its been over a month.Shady, stay away.

Da
Review №70

You will never be disappointed when purchasing a car from desert import export

Ph
Review №71

Always professional service, fair pricing, and reliable pick-up times.Congratulations on your service levels!

Vi
Review №72

I bought few cars from Avi in the past year and im very pleased with the cars and the service, I highly recommend buying used cars from Avi

Lo
Review №73

Do not do not do any business with Avi scam artist my car broke down within a hour of having traveled from diego to get the car called him he said call a tow truck left me on highway. He get the car and keep my money.

An
Review №74

The management is great with professional staff.

Wi
Review №75

This auto dealer is a liar who sold me a wading car but hide this fact. Now, they refused to return my money and I may need spend thousands of dollars to fix the car. So, do not go to buy cars in this dealer, unless you can find ways to let them give back your money if your car is much worse than they said.

Ho
Review №76

Love my new car.... thank you

sh
Review №77

Horrible I would never recommend this trash they sell bullshit cars they buy at auction. These are trashed junk your never going to get you car fixed right.....Stupid scam artists strait liars!

36
Review №78

Okay prices, staff were not available. Would have bought a car had there been someone attending me.

Jo
Review №79

Liars! Avoid this dealership, thank me later.

mo
Review №80

Only place I will buy a car!

La
Review №81

Outstanding service

Ro
Review №82

There So rude there

Information
20 Photos
82 Comments
4.5 Rating
  • Address:74850 42nd Ave, Palm Desert, CA 92260, United States
  • Site:http://desertimportexport.com/
  • Phone:+1 760-895-5285
Categories
  • Used car dealer
  • Audi dealer
  • Auto broker
  • BMW dealer
  • Car dealer
  • Chrysler dealer
  • Ford dealer
  • Honda dealer
  • Mercedes-Benz dealer
  • Toyota dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Similar organizations