The wait in the lobby is horrible. It took me almost 30 minutes to get my 1 drink. There were only 2 people ahead of me . But the mobile order and drive through quickly got there drinks.Then the 1 person making the drinks apologies for your 30 minute waitPoor service

I love it drinks are delicious 😋 employees are are always courteous and smiling

Rude!!! I called for 3 days just to ask a simple question. After calling back to back for about 30 minutes they finally decided to answer the phone but did not say anything and put the phone down. Then I called back and they answered the phone and just hung it right back up.

Very old Starbucks didnt have any outlets to plug in and charge your phones and they were busy and our food to go really long time to come but still love the good customer service and love the coffee

Drive thru was a little bit of a wait since it was busy but Chris H. Was very kind and it was nice seeing a person from LA out here who is accomidating and hospitable nice conversation. Rare to see people who enjoy their job.

Came in with a 50 they couldnt break it I think the supervisor pearl was not telling the truth she did not want to break my money . I know they get busy. Sad..

I love this place so much! The staff here is amazing and the Starbucks itself is super clean! The prices are a little high but worth it

Great service. Iced white mocha is good.

Great customer service ****

My Mocha was just right, no problems with that. The Barista was very nice. Went right thru very quick.

Very hard workers here they have great customer service the setup is nice comfortable setting enjoyable atmosphere.. Edgar theshift supervisor was very amiable and a tree customer service and its a hard worker as well they make a great team everyone there is a hard worker and a great customer service.

Best Starbucks in Palmdale! They always get my order correct and it is so good! Go out of my way to go here.

Always a long line. Staff is great and work so hard. Suggestion: Always order ahead on the app it will save you time.

Placed an order for pick up in store and when i got there, even though it closes at 1030 they were closed at 945. I knocked on the door they looked at me and just kept working. They could’ve just signaled to go through drive through. It was me and another customer waiting and they ignored us both. When i went through drive through they took forever. What was the point of mobile order then

I’m in the drive thru, ordering a large order. Kind of sounding confused. I get my order it’s extra Carmel all over the frap, Tall size. I finish my drink and swallow a luggie. Someone spit in my drink. I guess from me being at the window to long adding things to my order. Nastiest experience I’ve ever dealt with in my entire life. Only reason why I’m sharing is so people know what they are dealing with. Went back up there with the drink, manager peaches proceeds to tell me since it’s mask with covid it couldn’t have happened. Even tho it’s in camera with the young lady ADRIANNA HOVERING OVER MY DRINK. I ordered tall, same drink as my friend who ordered a grande and I received my drink last. With extra ingredients that I did not ask for. Good luck with this Starbucks & be safe every one

Worst I have ever had in a long time. I order the Peach green tea lemonade with cane sugar an raspberry with equal amounts of each. An it normally is sweet enough to taste just right. I ordered the samething an even had her remake it an it came out the same. She proceeded to tell me that they upgraded there pumps that is used for the syrup. So its a possibility that they squirt out less is what she tells me. Only thing she did to try to accommodate me was to give me a lil more cane sugar syrup wich did absolutely nothing to make it taste better. Very disappointed in Star Bucks. More than likely wont be going back. FYI they discontinued the peach an guava flavors for what ever reason.

Very nice and not long line.

It used to be good. The staff here is fantastic.For some reason they recently started opening hours later than they used to open so I end up going to a different Starbucks on my early mornings. I was also just told that they somehow ran out of ingredients for all frappuccinos. Im not sure how thats humanly possible.

Love their caramel frappe 😊

Excellent Frappucinos made to perfection in a timely and friendly manner!

Great service, but we need more locations available 😊

Not the same customer service you would get at other Starbucks!

The most amazing place even going through covid this store ppl never onced changed their great❤❤❤

Drink wasnt blended well .But Irecieved great service

Not very friendly, morning supervisor manager very rude. 4/21/21

Lines dont move fast enough.Sometimes orders are not properly prepared. Staff can be rude at times

They don’t follow directions I asked for a caramel ribbon crunch frapp and they gave me half a cup of whip cream and half a cup of Java chip frapp

Costomer service was excellent

Nice personnel, very attentive 🙂

Overpriced and underwhelming coffee. Super convenient though.

I was the partner on the other sit but I think it was pretty fast...

Halfway through the cookie crumble! YUM!

Best Starbucks by far! Drinks are always consistent and perfect. Store is always clean. Staff is amazing and makes every visit a wonderful experience. This combination is pure magic!! Thank you Daisy!And Christian, Dylan, Edgar, Jordan and the rest of the crew!

This place is really cool and the workers are super nice I was just there and ordered 2 vanilla beans and they made it super fast, DEFINITELY a 5 star.

Nice big Starbucks... quick service and tasty Frappuccino.

This is the BEST store ever!!! The baristas are so friendly and helpful!!!

Very-very nice people! Fast, polite

Excellent Drive-Thru Service. The employees were quick, yet still very friendly. Thank you

They r very slow i have been to many different starbuks on L.A this is the slowest.

Coffee and brunch

Wonderfully nice employees. I had questions about the beverage and they were more than happy to talk it over with me even when they were busy. The service was fast and efficient considering the amount of people they were helping. The drinks were crafted beautifully. I got the Toasted White Mocha latte and it was pretty good. The sweetness level is similar to the Pumpkin Spice Latte. I got mine without the holiday sprinkle topping/whip stuff, so if youre sensitive to overly sweet flavors, Id recommend doing the same and ordering 3 shots of the white mocha instead of the 4 it comes with. Anywho, awesome service. I left feeling like a happy camper.

Every time I come here it never fails, my coffee is always watered down & tastes disgusting. This isn’t the first time this has happened at this Starbucks and I definitely wouldn’t recommend this Starbucks ever again .

Your morning team is AMAZING! My daughter and I look forward to seeing their friendly faces. 👍🏻

Everyone here is 👏🏼 awesome. There always quick. They remember your order . This is the best Starbucks I have been to in Palmdale .

The service was very good, however waiting 30 minutes in a drive thru is unacceptable.

Rude employees. Came up to the drive thru just now and couldn’t even apologize nicely that they were closed. She just said “sorry were closed” supper fast. I get your trying to go home but couldn’t you be nice about it. Also you guys need to update your time because it says it’s closed at 10:30.

Fast drive thru

This store has great service and is always willing to go the extra mile for their customers. I highly recommend it.

Came here for the first time this morning and had a very pleasant experience. I ordered a vanilla sweet cream cold brew and it was made perfectly. Shout out Vanessa, she was extremely sweet and helpful!!!

I really like the best drink ice tee chai

We were helped by Tony. He was a great guy. The place was clean.

Great place

Always a long drive thru line but still friendly.

Need to restock the matcha

Quick and made the drinks just the way we ordered them

Great customer service

Always a pleasure

This is the best Starbucks in Palmdale, the workers are great and the coffee ☕️ mochas are good. I always gotta get two cause damn they know how to do it.

2/24/19 @ 10:30am. Girl at the counter was super friendly, had great attitude and was very efficient. Will definitely be back to this location just for the service

This Starbucks is great to go too and relaxed. It seems to be more quiet than most.

Good service friendly employees and good coffee. I love the caramel cloud macchiato and the blond coffee.

They are very unprofessional to their customers since the moment you walk in. My girlfriend and I went in to this establishment to use the restroom and the manager was pounding on the door. She then told us if we both didn’t get out, they were going to call the cops. Seriously we aren’t kids. We were pooping and that was all. We were going to buy coffee and we told them that we would after we were done. We were then scolded as we apologized for the misunderstanding. Im not happy with their approach to the situation as they didn’t ask if my girlfriend had any medical issues that required assistance in which she does. I wouldn’t recommend going around the early shift because it seemed they weren’t having a great start to their morning.

This is probably the only Starbucks that gets my order right. I enjoyed unsweetened coffee and everywhere I go the person does not pay attention or inputs the order incorrectly. At this location they actually verbally confirmed my request while placing the order and also at the drive through window! Simply listening makes a difference

Polite staff. PERFECTLY clean restrooms. Fantastic service.They had a power outage on the day that I visited. But the minute power came back on, they went back to work immediately and served everyone as if nothing was wrongNow thats freaking service

Starbuck here super awesome. Gal that helped very patient and friendly.Of course the coffee us the BEST, only negative was the homeless dudes in the parking lot. Of course not Starbucks fault.

My favorite spot to go to out of all we have out here. They know me by name and order. Super nice workers, its almost a drag if i have to go to a different location.

The staff are great. Shout out to Alex Agave ! We will be coming back again.

Love it hot cold so good loved the medicine ball so good if your feeling sore throat or cold wonderful

Horrible customer service this morning. Walked in no one greeted or offered help even though we were standing waiting to order. Thankfully the guy who took our order showed excellent service and provided great service thank you !

Typical Starbies. Quick service you know what you’re gonna get and you move on. 🤷🏽‍♀️ I much prefer local coffee shops but when I’m lazy or in a hurry and just want a drive thru, I go here.I feel like service is way faster in the drive thru than going inside to order.

This sucks, I go through the drive-thru because ever ties is low carb pink drink, and they dont have it...😥

Great customer service! And very good caramel Frappuccino!

The staff is always friendly. Miss Daisy and Sandy are really great theyre very efficient and their mind on their jobs being courteous at the same time. The drive-thru is really quick compared to walking into the store. At times there seems to be lots of employees some talking to each other while only a few at the window and one maybe taking care of the counter for orders in door. Its puzzling when you have a lot of employees there just standing around talking to each other its not good for business.

Service always great.

My favorite place!

Okay but the best one i had so far

Best customer service and products. The shops are always clean and well stocked. Starbucks is the kind of coffee shop where you like to go in with a good book, sit back, relax with your order and hangout for a while.

I stopped at every time Im in the neighborhood always good service and the coffee is the same as all the other Starbucks

Most of the time the staff seems to be courteous but not very outgoing. One thing is a few of them or one seems to judge a book by its cover. My friend can seem a little eccentric with her bubbly personality and because she dresses with flare and color but a very kind, honest person. And she had frequented this location in Palmdale on Palmdale Boulevard. She had purchased a coffee and proceeded to use the restroom when the Clerk on duty cleared her table and tossed her coffee. She came out of the restroom to find that she no longer had her coffee she just purchased waiting for her on the table she had selected. The Clerk told her that she was there to long and dumped her coffee for a reason unknown. It upset her, asking the clerk why he had done that. She let him know it was very inconsiderate and she became emotional with tears for she had done nothing, not causing any problems and could not understand why he had done this. The Clerk offered no apologies, did not offer or replace her coffee so her only choice was to gather her stuff and leave. She was also charging her phone and tablet which he made a negative comment about. For one thing most of the tables are equipped and used for charging your phone and or devices. So I think and she believes he made a personal judgement based on appearance. People and more so, employees, should never judge a book by its cover. Remember to story of Howard Hughes who was judge prematurely and unfairly solely on way he looked, and he was a millionaire.

Quality coffee and other hot and cold drinks.

Espresso frappachino was perfect! Service was good. I didnt get my 5 cent change back but innocent mistake.

I love Starbucks! This particular one had a very nice counter person but the barista was rude and you can tell he didnt want to be there. The waits are long for not having more than 2 customers in the store. Understaffed perhaps. My hot Mocha was made great! The food was fresh.

Love it coming back to life .

Expensive.

Best costumer service my order came unless then 2mins

Extremely slow drive through... maybe not enough morning staff??

Wow this is the second time they make the customers leave we ordered and they made us wait for 15min we are wasting $38 we gave them a 100 dollar bill and the lady left and came in 2min just to tell us that they do not except the 100 bill. this is a horrible starbucks! We will never go to that horrible starbucks again i will give them 20 stars but for bad service.

Love my ventee late hot coffee 😋🤗😍

Good sized Starbucks. Usually theres a seat available. Staff is very friendly. I particularly love the big computer table where I can get some work done with my coffee.

This locations time to prepare orders is horrible. I placed a mobile order today, got to the location and 20 mins after I placed order they told me they didnt have one of the items, the second item was made 2 mins after. The previous time they took about 25 mins to make a mobile order, nothing they sell should take more than 10 mins to make, even when they are busy, which they were not.

Busy drive thru

Not to comfy to enjoy coffee at this Starbucks. But I didnt have a problem getting a good pour over

I should have remembered because I worked at this location for years but I guess trauma of it all caused me to block it out of my memory, but its WAY too busy here in the morning. As it is with all Starbucks, but particularly at this location. Its like God puked people all over the floor and then didnt clean it up.

Service is so good and fast they will prepare your order to your satisfaction. This is a calm and cool place that you can enjoy your favorite Starbucks treat and lounge on the wifi.

My order wasnt right but they fixed it

Occasionally you get the barista that has no clue what theyre doing and gets your order wrong but I mostly get good service at this location and hardly have to wait very long. My biggest pet peeve with this location is that when you walk up to the pick up side (I usually order via the app & you go straight there and its already waiting) most of the staff will look you straight in the eye and then ignore you rather than simply ask if you need help. I typically have to announce that i need service and that I have an online order, its not that I mind speaking first its that theres often more than one order there and Im not going to assume its mine, it would be much better customer service for them to address you to see if you had a pick up order waiting

I ordered a specific drink and was given Hot Chocolate. Which I wasnt aware of til I got home. So Disappointed

Service was a little poor its seems like they may get overwhelmed in the morning. I personally like the new store down the way. Coffee is always good

Its my every morning coffee this crew are awesome

Took forever and forgot multiple things