Well I gave this store one star because of my visit on sat 02 01 2020 we have been customers at this store for quiet a few years always had great service great customer service and helpfull. Last sat we went to uour phones and I couldnt remember my 8 pin # .It was about 3pm one girl was sitting behind the desk and the other behind the register. We ask to upgrade our phones but because we didnt have our 8 # pin she didnt want to help or said she couldnt help. Sad that you go to a store to get help and their customer service skills zero .Their attitude was more likeI dont feel like working .I strongly suggest to the store manager to train his employees better and to check on them once in a while to see what they do. But Sunday we went to the other store down the road across from checkers and Jose was there and what a difference in attitude and customer service night and day unbelievable needless to say That I called metro PCs and was told that there is no problem if you dont have your pin phe store can and should help you .So to add it all up if the store across Walmart give you a hard time go down the street and they will help you .

I went to this metro trying to switch from cricket and they would not let me have the promotion they had going. They lied to me and told me that my cricket number could not be used and that I had to spend 200 dollars to get a phone. I went in another day and spoke to a different person and when I walked in the lady that I spoke to previously came and interrupted our conversation saying I could not get the promo they had and she whispered in the ladys ear so I could not hear what she was saying. It was a BBW Spanish lady and I believe she dont like white folks. I went to another metro and got the promotion they had running at the time and they said my number was good to port over and they gave me a good phone. The metro pcs to go to is the one across from checkers in the little strip mall.

I bought a product that i was not satisfied with and returned it and bought a different type and it was broken now they will not replace it nor give me my money back because of some type of policy not exceptable at all i have 4 lines and im giving them up because of the principal of it all

Isnt open on time, Ive gone without service several times because of this, but theyre nice people.

My husband got a phone at this location. What great service and very knowledgeable. Jessica was fantastic!

Good phone plans&prices on phones&accessorys

No courtesy and wrong phone number. Very unpleasant young man working there

These people dont answer the phone!

The store stinks and they lied to me about porting over my number from cricket. said it was not possible so I went to another store and they helped me. Hold your breath when you walk in. the place smells really really bad!!!

Great customer service!

Very very rude! Eating right in front of customers and having food dropped off by their relatives. They do not care about the companys reputation. I switch from Metro to another cell carrier.

Sold me wrong screen protector for my phone.it fell off and i showed them they wanted me to pay 10.99 for the right one.so i walked out with out one i will go somewhere else from now on

Very helpful

Reliable

If you could put a phone number if you answer? please as the number they have here in the description when brands wing takes you straight metro My appThank you

Excellent