All Im going to say is great job Kahlil 👏 best experience Ive had with Verizon in years. If you need anything please go see Kahlil I promise he wont disappoint 🙏.

The best customer service Ive ever experienced came in to add my daughter ended up leaving with two new IPhones and a cheaper bill. Thanks Leah keep up the good work💫

Cynthia has been so lovely. She helped me get a new phone lowered my bill. She was friendly along with everyone else at the store! Best experience at a phone store ever!!

Very pleasant experience. Kahlil and Cleveland at the palmetto store were very helpful. Did everything to get me and my daughters phone set up. Very professional and knowledgeable. Definitely would recommend these two gentlemen for help. Great customer service skills. Thanks again.

I had the most awesome experience at the Verizon in Palmetto Fl. I absolutely dread going to the phone stores because everyone is just trying to push deals and phones down your throat. I didnt feel just like a number unlike when I go into corporate Verizon offices. I came in because I couldnt get my phone to transfer to my replacement phone. Ahmed was my sales associate who helped me. He was patient, courteous and very knowledgeable about phones. I paid the the transfer fee and then he proceeded to to explain I could have brought my phone in cracked back glass and all and saved the replacement fee. We started talking and he heard we had plans to upgrade our daughter from her Gizmo to a phone. I ended up getting a really great deal on 3 brand new phones. Ahmed came in on his day off (on a Friday no less to work with my schedule)to finish up the process with the phones I ordered. We are now very proud owners of the S21Ultra and S21FE and out daughter loves her S10plus. Thanks Verizon Palmetto!! I highly recommend going to Verizon Wireless in Palmetto for any of your phone questions or needs!

Staff here is always great. Bill helped me and got my new phone set up and made it a smooth transition.

Never had getting a new phone be so easy! Jada assisted me when I came in and I have to say she was very friendly and very knowledgeable! She took me through the whole process and made it very straightforward for someone like me who isn’t very tech oriented. Thanks again Jada, loving the phone!

My family and I switched from another phone company and we love our new phones. Kahlil really helped us out. He was informative and quick. Definitely Will recommend going here to all of my friends and family. Thank you Kahlil

Bill G. is THE BEST! We have been working with Bill for many years now and he is consistently extremely helpful, patient, professional and very knowledgeable of the products and services. He is always willing to help. Thanks Bill for always being there for us!

Mike was hands-down the best, most attentive, personal cellular sales professional Ive ever had. Maintained communication through the entire sales process. So much so, had me entered in his personal phone. Many in the industry could learn from this professional, knowledgeable salesman. Keep up the great work.

Samantha wss very nice and polite. We did not have to wait either.

I dont even know where to begin! Cleveland was extremely helpful and knowledgeable. He helped me get an amazing deal! He made the process so smooth and even went above and beyond to make sure I was taken care of. I will recommend everyone I know to him due his superior customer service.

Stopped in at the Verizon store with my completely broken phone and Ahmed helped me pay off my device and trade it in to get a big promo for! I was taken care of immediately and didnt have to wait. Staff were nice and friendly! Store was clean. Thank you Ahmed and Nika. The only thing was that they didnt have the supplies for the case my phone that I bought. Besides that they were awesome.

Cleveland was a great help for me and my family. Great customer service.

Cynthia was a amazing and friendly sales person! We appreciated all the extra steps she took with us to explain and get us through purchasing our new phones. Great job!

Came in to the Verizon store today excited to buy a new phone, but we come to find out that our account was totally messed up. Ahmed and Cleveland took their time to figure out in and outs of the account. Thank you so much guys.

Our representative was Ahmed who was so knowledgeable, courteous, informative, helpful, and kind. Usually when dealing with tech issues, the tone is condescending and patronizing. NOT in this case. Ahmed made it clear that he just wanted to help. If he didn’t know what I asked, he quickly checked with 1 of his team members to get the answer. We came in with a broken phone and 1 week later left with the latest IPhone at minimal cost. GREAT EXPERIENCE!

Worked with Chris to see if I had an upgrade available and he was able to get me a new phone with barely changing my bill. Definitely would recommend this place!!! Very friendly staff that all seem to work together to get the best deal possible

My Sales Rep was Cleveland and he was very helpful. I’m a bit indecisive and he was patient and took the time to explain the difference in plans. The whole atmosphere was calm and less nerve wracking than other carriers that I’ve been to. Would definitely come here again and recommend it to others.

Jada helped me find everything I needed with no problems or hassle. She was very polite and very knowledgeable about all of the products that they had to offer. She was able to answer all of my questions and helped me get everything that I needed. Great customer service!!

Cynthia was so helpful and nice! I broke my phone over the weekend and she helped me get a brand new iPhone 12 and even ended up lowering my bill. Great overall experience. Thank you Cynthia!

We purchased a new phone to give to my mother-in-law for her birthday. There was a shipping problem and it never was delivered. Bill was amazing. He tracked the phone down, had it sent back to his store and then shipped it out again. Bill went above and beyond. Highly recommended

Jada was really helpful she helped pick out a new phone and transferred all my data. And was very professional truly a great customer experience

I dont even know where to begin! Ahmed was extremely helpful and knowledgeable. He helped me get an amazing deal, he said we dont compete with Sprint because we will just win! Let me tell you, Verizon is not only the best network in America, but it also has the best customer service and care. I am a nurse and I was never offered any deals until I came to Ahmed! Superior service and beyond friendly staff. Definitely recommending this store to my friends and family.

Kasey Faran has been my verizon rep for years I wont buy a phone or do any transaction for my service without this guy being involved. Very professional, timely, and always points me in the right direction with honesty and confidence. Thanks again Kasey!! Your the G.O.A.T.

We came in today for some technical help with our phones! We were greeted at the door by Mike, he fixed our phone problem and helped us setup our autopay which will save us in our monthly bill. He also told us about the benefits of having an Apple Watch which is going to help me a lot because of my medical issues! He was very helpful, patient, and very courteous! We had a pleasant experience, and highly recommend him to anyone! Thank you Mike!

I was at the store with a broken phone! Mike was able to give me multiple options, to either fix or replace my phone! He was great, I ended up getting a new phone, which he got everything from my old phone to the new one! Highly recommended, great personality and I enjoyed my experience!

Came in to this store after going to corporate and looked at the wait time, which was long! I was greeted by Ahmed, he opened the door for me and seated me right away! Offered me something to drink and processed to explain their current promos and offers! I ended up leaving with their Apple bundle! I got a great deal on an iPhone, Iwatch, and An IPad! Ahmed was very thorough and not too pushy. The staff were constantly asking if he needed help and proceeded to help him to stay respectful of my time. These guys are absolutely top notch. Very comfortable and chill environment, clean place! Very pleasant experience….highly recommend this place! Thank you Ahmed and the palmetto team

Worked with Chris C today, definitely would recommend!! The whole staff seemed very friendly and willing to help. Service was fast, I did not have to wait. This is the best store in the area if you need help with your phone or just need a new one. 100% would recommend

Samantha helped me out in this location. I will be coming here for now on. I felt like my bill was too high after buying from another place, and she found savings for me! She also put me down in her VIP iPhone preorder list. She definitely went above and beyond my expectations. I wish more people had that type of work ethic. Thanks again!

I love the people at this store, especially Cynthia and Sam! They were so kind and helpful when I had trouble understanding technical stuff! I would highly recommend their help when choosing new phones and accessories!

Cynthia was a wonderful blessing to me brought from God at the time in my life that I needed it most. She was an angel sent to me and her co-workers Mitchell and Alex were superior representatives. This location has amazing people. After a week of trying for a new phone God finally took over and helped me and brought these people into my life. God bless this store.

I came into the store a couple of days ago was greeted instantly by Jada. She really helped me figure out that I wanted to pre buy the IPhone 13 and I can’t wait to get it and have her activate it for me. ! She was just so wonderful and great

Ive been looking to get a new plan and phone replacement for quit awhile and Kasey with very helpful and answered all questions without a problem.

Mike was absolutely amazing!!!! The most helpful person we’ve ever had to date. I would highly recommend him to anyone. We had a wonderful experience.

I was recently in the Palmetto Verizon store to buy a phone and a watch. I had the pleasure of working with Ahmed. He was great to work with and very friendly. He made sure I received the best deals for both. I highly recommend Ahmed and Verizon of Palmetto if you want the best service. Thank you Ahmed for all of your help!

Best sales rep experience hands down! Mike took the time to give us the best deals and matched us with the phones and accessories that met our needs as well as answering all of our questions! Thanks Mike, well be back!!

Samantha gave the best service to me today. And showed such empathy. In the middle of the transaction I had to leave. She even drove my new phone and tablet to my job after she was done transferring my info. Wow Is all I can say.

Kahlil was a excellent service tech to work with very professional polite and very knowledgeable and so helpful with any questions I had regarding my new phone purchase. Verizon is very lucky to have him on your staff

Samantha and Joseph did an awesome job of giving lots of options and allowing us the time to decide what phone to choose from. They were very informative and knowledgeable making sure we felt comfortable with our choice. We will definitely be back in the future.

I always work with Bill when getting new devices/accessories. He always provides great service. I just got the galaxy watch and I love it!!!

Hello,Samantha and Leah provided exceptional customer service. Both were very friendly, professional, and addressed our needs.Best Regards,Michael Wiley

Cynthia helped me out by helping me set up my phone and mailing it to me. She was very helpful and kind.

Cynthia WAS AMAZING. My J37 went half a black screen on me and she worked tirelessly to move all my content and got a OnePlus for me but made sure my bill didnt go up! Love this store. Great representative!

I switched from sprint to Verizon! I came to the Palmetto store and Mike was helping me with the switch process! He made sure our numbers switched over probably! I am very pleased with the level of support we got. Thank you

I had a lot of questions and Patrick was professional and diligent in addressing all of them. He was helpful and patient explaining the costs and fees as well. Everything worked out to the exact price he said it would. I recommend Patrick for your next phone purchase.

Went in to upgrade my phone. Chris and Alex were amazing in all aspects, and made me feel extremely welcome and comfortable during the whole process. Definitely the best experience I have had ever doing one of these processes. Would recommend to everyone and would give more than 5stars if I could

Awesome service from Bill. Got my phones almost a year ago and he is still there whenever I have a question. Customer service at its best. Great store.

Kahlil & Chris, I had a wonderful experience today at Verizon’s due to the excellent care Chris and Kabul took with me. Very patient and explained everything thoroughly. Great job!!!!

Jada is wonderful!! She helped me so much and she’s so sweet every time I visit the store. Keep up the good work Jada!

Recently, due to work, I was out of town in the Washington DC. area. I needed a new phone due to the fact my battery was failing. I have been with verizon for 2 years on a prepay plan. I went to a store there and the customer service was horrible. I then decided to wait until my return trip to Palmetto Florida, I am glad I did. If you want great customer service dont hesitate to come to this location. The staff are courteous and professional. I was impressed by Cleveland Rowe, he took the time to help me and got me on a great plan and a great phone. I was also helped out by Ahmed and Ty. I would recommend this verizon store if you want great customer service and satisfaction with value!!!! these are rare traits in todays business . Thanks Cleveland, Ahmed, and Ty for the awesome job you did. 👍

The whole experience of the smart phone is new to me. But it is nice to learn, and it is nice to be taught by people that know what they are doing. This service provided to me by samantha and gleb should be mirrored everywhere. Thank you and I appreciate you.

This store is the place to come! I almost went to ATT and then I called Verizon in Palmetto and they told me Ahmed was the best! I came in and sure enough I had the best experience and Ahmed was great. Everyone was friendly especially Jada and Jesse. Come see this guys. Thank you Ahmed.... absolutely elite service!

Chris was wonderful! He was very polite, worked quickly and definitely knows what he is doing! I would highly recommend Chris and this Verizon store!

Jesse James is one of the best sales agent Ive ever dealt with at VZ. He was very knowledgeable about the latest phones and plans and help me switch to a more appropriate plan to fit my needs. After asking a few questions he analyzed my requirements and also matched me up with the perfect phone. Thanks, Jesse. Youre the best.

Bill was very helpful in helping me get my new iphone I highly recommend this store i will be coming here again

We went in to switch accounts and upgrade our 4 phones. Jesse helped us TREMENDOUSLY! We honestly couldnt ask for a better person to help us. He was super efficient and transparent. Extremely friendly and helpful. He has addressed and resolved and issues weve had. Definitely enjoy this location and will handle everything through them and Jesse from now on.

Alondra Hauser - Kasey Foran was awesome I had a lot of issues transferring my data to my new iPhone 13, he was very clear in what I needed to do and was determined to get my phone working ASAP :)

Tyler was amazing. He was extremely helpful and knowledgeable in helping me with my products and services. He guided me and helped to choose the best products for my needs. I highly recommend him!!!Thank you Tyler!!!!

Cynthia was an absolute godsend. I had my phone and most of my belongings stolen in a break in and she was so kind and understanding as she walked me through the process of getting a new phone setup. The last store I went to were not helpful at all and were rude to me but Cynthia has changed my opinion on Verizon as a whole and so has her store!

I worked with a young lady named Jada. She did a fabulous job. Has amazing communication skills and she holds herself very well. I really enjoyed my experience with this Verizon and will definitely be referring others that want new phones to go here . Thank you jada !!!!! I love my new iPhone!!

Jada provided the most Fantastic service, friendly, efficient and a great representative of her company . Thank you for all your help . Highly recommend.

I was with Samantha today. She is so totally awesome!!! She is totally understanding and sweet!!!! You need more Samanthas!!!! Thank you, Samantha!!!!

Chris was the person I met with. I will say, he was super helpful with everything. Great service and very knowledgeable about all the plans. He helped me set up a plan for both my company and for my family. And I saved money!! Great person and great at what he does. If you happen to stop by this store, make sure you ask for Chris!

Ahmed and Chris were very helpful. Helped me with my home phone today. I love this store it is nice and clean and the staff are very friendly and kind. Thank you Ahmed and Chris!

10/10 would recommend. I had such a great experience. I worked with Chris and he helped me get a fantastic deal! If you need absolutely anything, he’s your guy! He’s got all the cheat codes.

Cleveland is a smooth talker along with being very knowledgeable regarding phone models and affordable deals for myself and my family. I really appreciated his hard work!

Mitchell was awesome transfered all my data and for me. And I didn’t have to wait. He also put me on a VIP list to get the iPhone 13 when it comes out.

Mitchell was very professional and fun to talk to. He helped me transfer all my data to my new phone. he also saved me $440 off my new phone which lowered my bill.

Ty and Kailey helped me today. We were very pleased with both Ty and Kelly. Both were very knowledgeable, professional and courteous. We appreciate their help and would be comfortable coming back in for any needs we might have!

Ty and Jada did such a great job helping me learn how to use my jet pack! Will definitely be coming back to this store

I came in to pay off my phones to lower my bill. Mitchell. Helped me out and switched me to a more competitive plan that got me unlimited data and lowered my bill by $20 a month with out having to pay off my devices. Thank you Mitchell!!

Worked with Samantha and Cleveland. I took a few business cards so I could share this service with my friends. She is so knowledgeable and helpful. Thank you so much! I will be seeing you for all my Verizon needs.

This is a very nice store. Clean and bright! Everyone was very nice. Ahmad helped me get a new phone. He was very knowledgeable. I would recommend this store.

I came into Verizon to lower my bill and upgrade our phones. Ahmed was patient and looked through every part of my bill and was able to lower the payment by quite a few dollars. Easy to work with and talk with also. And as a bonus, he offers the best bowl of chocolate candy while you sit with him. Win win. Thanks Ahmed!!

Ahmed was so kind and patient with us! We will definitely come back for any future needs!

Worked with Chris at the palmetto location. He helped me with email that stopped working weeks ago. I highly recommend this store!

My experience with Kahlil was great! This man knows his stuff and assisted me and Mrs. Doe an helping us upgrade into 2 brand new iPhone 12 Pros. Thanks man I appreciate you!

Ahmed is the best, he was able to get me the best deal after switching over to Verizon. So professional and knowledgeable. Wouldn’t have made the switch over if it wasn’t for him.

I have been going to Bill for years he always gives great service!

Samantha and Cleveland were absolutely stellar... helpful, patient, and fast, professional.They have made me a faithful Verizon customer for life.... provided I always get them

I was in and out of this store in an hour working with Ahmed on upgrading my phone and adding a smartwatch to my plan! He made sure I got the best deal, was super patient & answered all of my questions. I highly recommend him and this store if you’re looking for efficient and quality customer service.

My friends and I went down to Florida for a vacation and I ended up busting my phone while there. However, Cynthia was able to save the day and got me everything I needed without making it stressful and recovering my vacation woes.Simply the best!

Kailey was EXTREMELY helpful, kind and patient. We recently had a poor experience at another version so we came to the palmetto location and was VERY pleased. Would recommended! Kailey helped us from start to finish and we didn’t feel rushed at all.

Cynthia showed me excellent service here and was so kind and helpful, such a sweet girl!! She was patient with me while I switched to Spectrum to Verizon. I’ll be recommending her to all of my friends!!!!

Awesome experience! Didn’t need an appointment. The store wasn’t crowded so I got immediate service. Bill helped me transfer data from my old phone and IPad to new ones. It was effortless on my part. Highly recommend the Verizon store in Palmetto, Florida.

Cynthia was such a big help! I originally went to the corporate location on Cortez and they were rude and unhelpful. I came to this location in Palmetto (a 30 minute drive from my house) and I will only be coming here from now on! Everyone was very kind and they all had smiles on their faces. A few employees came to make sure we were doing okay and I ended up with a purple iPhone 12 that is all set up for me! I’ll be telling all my friends to come here with any of their Verizon needs!

I had a wonderful experience with samantha and cynthia. Very helpful and attentive. They knew their job. Cant wait to come in with my daughter to upgrade!

Thank you Ahmed for great service. I love this store, everyone is super friendly and helpful. Service is always quick and efficient. Store is always clean and welcoming. Definitely recommend 👌

Bill and Ahmed were a pleasure to be helped by! They went above and beyond in getting all my questions answered and they were very time efficient in getting what I went in the store for. They were very friendly and helpful. This will be the Verizon store I go to from now on in the area. They are both very focused on making sure the customer leaves happy and I appreciated that about both of them.

Awesome customer service. Mitchell greeted me at the door. We didn’t have to wait. He wasn’t pushy. And got us the product that was right for us without changing our plan. Super friendly and the store was very clean.

Mike Mher helped me out with my lost phone, he got me a brand new phone with a great promotion switched all my info to the other phone and got me out quick. Great job!

Great service at this store. Bill and the rest of the team really made sure I was set up and good to go!

Jesse was amazing helped my husband and I get out of iphone 11pro max to the s21ultras with 2 watches when every rep and other store I went too stated they couldnt help unless I wanted another iPhone. Thank you and your staff for helping!!!! Look forward to working with you guys in the future

Sena and Chris have been the most amazing customer service experience that I have had in the last decade!

Great store! Chris Conradi was very nice. He helped save me some money and was fast to do so by clear communication.

Best experience ever at a Verizon Store. Rome, my sales person was outstanding. He found an issue with our account that had been charging us for a service we didnt have. Then he got us a big refund for that nine months of over charge. Just waiting for an acct update for our address change to Florida to get the 55 and over plan. Been with Verizon for 28 years and was thinking about changing but this plan once I can get it will make me stay.

Bill took a great deal of time to go over our new phones. We were greeted at the door and had no wait. We were very happy with our experience at this store.

Mitchell was really quick and knowledgeable he helped program my phone and signed me up to pre order the iPhone 13 when it comes out.

Service was awesome, Ahmed was very helpful with everything I needed. Def recommend it for your phone needs.