My experience here has always been great. The staff are super friendly, knowledgeable, and helpful. They really seem to have your best interest in mind. They even helped save some coin. Appreciate the quality service!
This is the first time Ive come to the Palo Alto store, as I usually went to Campbell. The staff is not only cute but friendly. My eye exam was done properly and my glasses were perfect. I wanted tortoise shells because they last forever. With my AAA discount, I couldnt believe how inexpensive everything was -- exam and glasses. It was worth the horrible traffic from Santa Clara.
I have gone to 4 Eyes for over 20 years but since Covid shutdown it has become very frustrating. The hours are awful (11 to 5). It is as though they dont want your business. I have now been trying to call them for 2 days and they have not returned my phone call. I need my glasses. I live too far away to just drop in. They dont even list their fax number.
By far, best customer service. Very welcoming and professional. The only place I will purchase glasses and see the eye doctor. I have moved farther and farther away but will still only come here.
First time I had to go for an eye exam and Dr Pan was thorough and explained everything to me in detail. Very friendly staff and great service!
For Eyes is a fantastic optical store. They have a wide selection of frames and they have a uniquely tailored experience. It can be relatively pricey but it is worth it.
Great experience until recently a nurse rudely refused to help me. Someone else stepped in and helped, thank you! But i couldnt believe the first nurse refused to help with a very simple question that another person helped me resolve quickly. Customer service training please.
Walked in and got my glasses fixed by a very nice staff. The glasses were conveniently fit on my nose and ears now: )
Friendly staff, good selection of shades for me to choose from!
This place sucks dont waste your money here, they do a poor job and try to up sale you and Im still waiting for my money back after waiting for a month
Friendly staff helped me immediately and fixed my frames for free
Great