Knowledgeable, friendly associates, great selection & value, clean, well-stocked store. Thumbs up for Sherwin-Williams in Palos.
Previous 1 star reviews are correct. Ive been a long time customer and spent plenty of money here over the years. Always were helpful and respectful and always got what I needed. I went in today and the minute I walked in there were 2 female employees at the counter staring at me like a deer in headlights. 1 little white girl and 1 short chubby Latina with braids. I tried to explain what I was looking for but was immediately interrupted by the Latina. She then said let me see what I have in the back. While waiting, I walked over to look at the different versions of exterior paint. She then returned with a gallon of the lowest quality paint. I asked for one of the higher quality paints and was immediately told thats all I got. I walked out. Ill take my money and business somewhere else. If youre looking to tag garages, trains, and viaducts then this is the place for you. Total hood rat.
Always a great experience! People know their products and the selection of choosing paint colors are huge plus the paint is the best quality! Its the reason why I keep going back! I have been shopping there for years!
I am really satisfied with the service and I will buy the products offered by this company in the future.
Great experience. COVID-safe store; great signage, properly-worn masks. Manager Mike was such a fantastic advisor; didn’t over sell me, so helpful. Was referred by my contractor and so glad he recommended Mike and this location.
One of the mangers in the store named Markus was such great help to me. I called the store for some help about some products me and my boyfriend had bought from Sherwin-Williams. Markus was very professional and educated us with ease. He was patient and made sure I didn’t have any unanswered questions left. I appreciate great staff like him, it makes it a lot easier doing business with you guys... plus the paint is always great thank you !!
Uneducated rude staff didnt know a whole lot about the product theyre selling. Very disappointing.
Probably the worst SW store I have ever been. They don’t know anything about low sheen or low luster finish paint even it’s sitting on the shelf next to them. Omg why people without any knowledge about painting work there. Looks like they hire whoever comes by.
Super friendly and extremely helpful!! They know their stuff and they take the time to talk with you to understand your project and your needs. Really thankful for the team and the help they gave to this home improvement noob! Thank you!
Great service and great quality of paint.
I prefer Sherwin Williams paint for my customers and my projects. I always go to the SW store located at Harlem n Rte 83 in Palos Heights for my orders. Helpful and friendly service.
Great service, Mike was happy to help and explained everything along with giving suggestions on what to use.
Marcus is amazing! My husband and I came in to order paint for our commercial space and he helped make sure we got exactly what we needed. He was very knowledgeable! Great customer service.Thank you!Maggie Eyebrows
Excellent customer service at this store. they matched the color I needed very nicely that resulted in a great paint job. Thanks!
Very clean & organized. Mike the manager was beyond helpful. He carried my paint cans out to my car. Thats a service big hardware stores just dont offer. Love Sherwin-Williams.
The store has a nice layout so everything is easy to find. I’ve had the pleasure of dealing with Marcus and Brian who were both super knowledgeable and helpful. When I know what I’m going in for, I’m in and out in 5 minutes. I will never go to a mega home improvement store for paint ever again.
Good customer service. I was able to get a great deal and he was very helpful.
I went into Sherwin-Williams earlier this week thinking I knew what I wanted. I was immediately approached by Patrick who was very helpful. I found out you dont just pick a color, buy your paint and youre done. Patrick explained the different grades of paint and helped me choose the correct ones for my job. He even carried the paint to my car for me. Thanks Sherwin-Williams and Patrick for the great service.
The website works well and helps speed up the finding, purchasing, and picking up process. The employees in our local store are kind and efficient. I recommend Sherwin-Williams with confidence.
Great customer service! Employees are very knowledgeable. I would never visit another store for my painting needs.
Great customer service and staff. Great paint selection and accessories.
Friendly and helpful employees, and store is very clean!
Employee was very helpful and courteous
Helpful people, quick and efficient service.
Very helpful staff and they have a lot of options, one of the best paint ever
Store was well maintained, assistance was timely and professional
Bright organized store. The staff is very helpful.😊
Very knowledgeable and great customer service.
The salesguys in the store were really helpful without being pushy
The young man who assisted me was very helpful and professional.
Great service and employees
Your pretty good at helping us when we are trying to decide on colors
Last time I was there, the gentleman informed me there are color experts to help me choose the colors for my home. I signed up. Im hoping it will go well.
Intelligent salesman Brandon. Good service.
Love there paints. Pros are helpful.
Quality service and knowledgeable.
Good product/high quality & great, friendly customer service
Your cost and deals on paint only apply to certain paint so when I ordered repaint I did not get the 30 perrcent off. The salesperson never mentioned that until payment. Trick bag you are
Mike was very friendly and helpful.
Excellent customer service at the Palos Heights location.
Salesperson was very helpful, and very little wait time.
V. Bad service
Very helpful and great quality paint
Conveniently located very good staff
Great service all the time
Friendly service and good product
The service was awesome
They don’t help me and what I need
Expensive...
Very nice and helpful
Always what you need
Really helpful employees!!
Get your paint...buy the extras elsewhere
Good
Awesome service!
To support local businesses
Great Paint
You find good quality paintings