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United Auto Group
2151 E Colorado Blvd, Pasadena, CA 91107, United States
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United Auto Group

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Ma
Review №1

I bought a 2014 BMW 528i from United Auto Group and I couldn’t be happier. 9 months in and not a single issue with my car. Edward was able to get me financed with one of his banks, he was quick, helpful and explained every step of the process to me.

We
Review №2

Edward was AWESOME. My deal couldnt been better. He also sold me a wonderful warranty for the vehicle. Certainly exceeded my expectations.

ur
Review №3

Edward helped me purchase a 2017 BMW 328d. He was very helpful and honest. He let me drive and check everything on the car before buying. I would recommend this place.

Br
Review №4

Excellent buying experience! Great car, well maintained, with a great price. If you’re thinking about buying a car, United Auto Group is the place.

Ja
Review №5

Edward was super helpful and knowledgeable about his cars. Definitely would recommend this place.

Yi
Review №6

Contacted Edward in relation to a vehicle not available in his inventory. After describing what I was looking for, he was more than accommodating in finding the best vehicle with the budget I have set plus registration and fees. No haggling. Just the right car for the budget of $12k that I have stated. Ended up in a 2014 BMW 528i in the best shape possible. I am quite happy with the purchasing experience and the communications afterward.I have dealt with other car dealerships in the past and have never left a good impression. Edward and United Auto Group has changed my purchasing perspective. Would recommend this dealership to my friends and family.

Co
Review №7

Did my first big car purchase, a 2014 Mini Countryman! The buying process was easy, I believe Edward helped us. He was super helpful from the start, he was very communicative with us and explained everything through out the whole process till I got the car. I am happy that my first car purchase was easy and no issues. I would and will recommend United Auto Group for those looking to buy their next car!

St
Review №8

Working with Edward from United Auto Group was an excellent experience. He is very responsive, honest, and easy to deal with. They negotiated in good faith and I’m very happy with the result. I would not hesitate to recommend this company for your next car purchase!

Ga
Review №9

Edward was very easy to work with, and was very accommodating to my request. Quick and efficient with his time. Great experience overall!

th
Review №10

We found exactly what weve been looking for at United Auto Group. Thanks to Raffi for an amazing customer experience, and working out a great deal with us. Happy to be in our new car and ready for the endless adventures well take in it.

Mi
Review №11

I went to United Auto Group on Saturday. I must say that my experience was the easiest one I had from any car dealership I had gone to. Rafi, the gentleman that helped me, was awesome! He was honest and straight to the point. No haggling needed because he offered me a steal without trouble. I would recommend visiting him for deals and good cars.

Ny
Review №12

This place is the place to go to he sold me a bmw335i and it runs like a beast I had this car for 3days and I got over 30 compliments they work really fast there also straight up with you to not waste your time this place is amazing. Thank you everyone that helped me out I truly truly appreciate you all 😁

ma
Review №13

Edward is very accommodating and patient with us. We couldnt ask for more. Thank you for an excellent service.

Me
Review №14

I applied online on a Thursday and went down the next day Raffi got me into the vehicle I wanted that same day, it was a quick easy process. Hes very straightforward, honest and help me get into a vehicle even though I had some credit issues he worked everything out. Hes a great guy and if theres any issues with your vehicle they take care of it right away no problem. I definitely recommend this place over any of the used car dealers in Pasadena.

Na
Review №15

Raffi is amazing. I really appreciate that he was straight forward with me and made me feel comfortable with the car I was interested in. There was no pressure and he made sure I understood everything I was getting into. We found another car that fit our preferences better but we highly recommend this dealership to anyone looking for a car!

St
Review №16

My buying experience with United Auto was great. They went over the car fax with me in detail over the phone and once I was on the lot the vehicle was definitely as advertised and conducting business with them was appreciably straight forward as it should be.

ar
Review №17

I came back for another vehicle, needless to say it was another smooth transition with this place. I would highly recommend these guys for a clean used vehicle purchase at a fair price. I love my new truck and I will definitely be back if I ever need another vehicle or someone I know is looking for one.

Do
Review №18

Very professional!!I bought my car at this place. Very reasonable prices. The customer service was great.They are very informative, honest and up front.I never had such a great experience in a car dealership.

Sa
Review №19

Great service and staff. Bought my 2013 Ford Explorer from them. Recommend for anyone searching for a reliable used car! Thanks again guys!

Sa
Review №20

I recently moved to the USA and came to united auto group to look at a Lexus they had for sale. The workers were very nice and helpful on purchasing a car here, they also helped me shop for insurance coverage from their office before I left. These guys are absolutely the best! Ill be back for one of your BMWs when its time to upgrade!

Ma
Review №21

They have good deals on cars. Good customer service and friendly. I recommend this dealers to anyone whos wanting to buy a car.

Jo
Review №22

Bought a car easily after doing a lot of research ahead of time. Fairly quick and easy process and we havent had any problems with the car, a 2012 Subaru Forester.

al
Review №23

Wow! We Just purchased a 2018 BMW X5, and Raffi(the gentleman who helped me) went above and beyond for me to make sure it was the exact car I wanted. After test driving almost 10 of his cars last week (in the rain, if I may note) we finally decided on the Bmw SUV. This is my third time purchasing a used car, but the experience, the convenience, assistance & class shown by Raffi - I felt that I really needed to let him earn my business. Besides all the help we receive, both me and my wife (and 4 kids), he got us a got APR too. And this is the newest car I’ve owned. I had old Volvo’s in the past because they last forever and is quality built, but now we felt like we deserve something luxury looking and with a nice appearance.We have moved here from Syria 5 years ago, so our credit wasn’t apparently strong - but they made it work. My first auto loan, and I’m also a current student in English philosophy, and work two jobs full time. It has truly been a blessing.Thank you Rafik, Amo Raffi. God bless you and your kindness. Alle Ayr

Ro
Review №24

I recently purchased a Cadillac CTS-V from Raffi at United Auto Group. It was a very nice experience working with him, he is pleasant, is not pushy, and was a pleasure to work with. No regrets about traveling 250 plus miles to get a vehicle from them. Thanks Raffi.

De
Review №25

Raffi was beyond helpful and able to get me behind the wheel of the car I wanted at a good price! Would recommend to anyone looking for a used vehicle.

Jo
Review №26

Great experience! Very friendly orientated, no pressure at all on making you buy car from them.Im recommending them for everyone to come a buy a car from them, their cars are working perfectly fine, theyre up to date, great warranty, nothing but high praise.

Na
Review №27

Whats the best email for this dealership?

Mi
Review №28

It was a great experience and no haggle... thanks for your help Rafi.... I recommend this dealership....

ce
Review №29

Got a good car at a good price. Love my new tahoe

Da
Review №30

Great shopping experience. Raffi and Edward were two professional and courteous staff that helped me the entire purchase. Very knowledgeable and also helped with what they can. Somehow they got their hands in an 08 Acura TSX (CL9) in a manual transmission in super great condition. Glad I got to purchase it!In the end we also got a Starbucks gift card! Great service will return if I need another car :)

Ja
Review №31

I never thought that i would buy a car from a roadside small car dealer, but United Auto Group and Edward changed my mind. Honestly, i went there because I had lost out on a private party jeep wrangler a couple of hours earlier and they had one that was very similar...I drove it and was impressed by the condition of the jeep. The price was a bit higher than I wanted to pay, but we were able to come to an agreement that worked for both parties. Interestingly, they asked if i could pick it up in a couple of days...they had identified that there was a valve cover leak that needed a new gasket...how many places would delay the sale to do work that I didnt even know it needed. This all worked fine for me because I wanted to return a lease vehicle before picking up. Edward, the owners son, is a true car guy (especially BMWs) and they have owned an adjacent repair shop for decades and do a thorough inspection of the cars before they put them on the lot. I would buy from them again.

Da
Review №32

Lot of bait and switch. Backed out of these 4 things promised. Such as new air bag sensor replacement, (after stating it would be replaced), windshield wipers replacement, detailing car, had an issue with ants. And backed out of the warrantee. Key fob features do not work. Refused to replace it. Only one key. Several other promises not kept. Saleman seemed knowledgeable about the vehicle we looked at. Just do not expect much in support or help from them for fixes or replacements. You should do your research and be knowledgeable with details of the vehicle you are looking for. Beware. Be informed. Be smart. Good luck. Hope non of us get a bad deal.

An
Review №33

Bad service. dont go without calling first to see if someone is there. The salesperson seemed more eager to get us out of there than to sell us a car. Bought a car at another dealer in El Monte the same day.

Ca
Review №34

My car broke down after a month and a half after they said it wouldnt have any problems. Tried to charge me for the repairs so I went elsewhere. DO NOT TRUST THEM.

Ke
Review №35

Can you possibly find me a 2005-06 Lexus ES 330 with Low miles

Lu
Review №36

Quick and straightforward!

Information
16 Photos
36 Comments
4.6 Rating
  • Address:2151 E Colorado Blvd, Pasadena, CA 91107, United States
  • Site:http://uautogroup.com/
  • Phone:+1 626-577-7720
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Buys used goods:Yes
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