Most amazing car buying experience. Purchased from across the country and Alex was AMAZING to work with. Communicative, SUPER nice, and very efficient. The entire staff was like a family, courteous, attention to detail, friendly. My car arrived today and its immaculate. Thanks Alex, Allen and Veronica.

I absolutely love the effort the team at Rusnak goes through every time I come in. Jason in Service has always made it a seamless experience. He definitely goes above and beyond. Thank you guys!

All Rusnak Porsche staff were so attentive and respectful. The drop-off area is clearly defined and attended to with staff who greet you as you pull up. The indoor waiting area has comfortable seating and a front row view of the shop. Complimentary cold drinks are available. I had a great time driving a new Cayenne SUV courtesy vehicle while my car was being serviced. Once my vehicle was on the lift and inspected by a service technician I was provided a link to a video of the multi point inspection using the mykaarma app. The video quality was excellent. For critical items that needed attention I was provided a detailed explanation including a repair estimate and the ability to accept or decline using the app. The service was all around top notch!

It’s always been a great experience to purchase my Porsche’s from Rusnak Pasadena. David my sales consultant is very knowledgeable about the vehicles. He is trustworthy, reliable and responsive to my requests. I highly recommend David for your purchase Mark, the sales manager went out of his way to keep me returning over the years and introduced me to the Porsche Track in LA (Carson). You may want to ask him about it. Finally, Jason in the service center is well experienced, efficient (videos) and punctual. Thanks Jason, and the team at Rusnak! I truly enjoy my Porsche ride.

My wife and I recently purchased a porsche macan s from rusnak motors. The buying experience was very relaxed with no pressure put on us. I have purchased three vehicle prior to this one and I can say that this time the whole thing was a LOT less stressful. Our salesperson, Match, is very knowledgeable about the cars and addressed all of our questions in a concise fashion. He is also empathetic. We felt as though he was as excited for us as WE were. Our car took 4 months to arrive from the factory and Match kept us up to date each step of the way, and always responded to my texts when I had questions. When the day came to pick up our new car, Match was genuinely happy for us and of course took the time to go over many of the features in the cabin of our new car. We felt a little sad when we shook hands and drove away. But who knows, perhaps another car will be in the design for us and well certainly return to Rusnak Porsche and the sales person who guided us!

We’re Rusnak customers for many years. However it’s our first time driving a Porsche.Our experience was exceptional.Ken has outstanding customer service. He stayed in touch for several months and communicated throughout and made sure we were able to get into our new vehicle even with this current market and low inventory.We also have to thank Allen, he was extremely instrumental in making sure we finalize this deal.His knowledge, expertise and passion is greatly appreciated!Thank you Both for all your time and effort!

Dealing with Rusnak has been a great experience.......friendly staff!

Luis Carlos was my service specialist who was very professional and easy to work with. He made the entire scheduling, the work order and delivery process smooth and efficient. Luis really surpassed my expectations and I would gladly return here again for my service needs!

I had great car buying experience thanks to Eric at sales and Sylvia at finance. The process went very seamless and pleasant. Very professional, knowledgeable and courteous team members. I will highly recommend this dealership.

Luis helped me out on several occasions. He is amazing! By far the best customer service I’ve received. He helped with an oil issue and an issue on my fan for my GT4, and I couldn’t be more satisfied. He definitely leaves the customer very thankful to be a part of the Rusnak family.

Eric in sales top notch. Am very pleased with my purchase.

Alex was awesome! Just so you understand! I live on the East Cost and purchased my vehicle from Pasadena. That should say it all….. Thanks again Alex.

Hands down best Porsche dealership Ive worked with. Ivan in internet sales was super and made my experience so much less painful then it usually is. From first contact to delivery, I couldnt be more satisfied.

I had a extremely excellent experience with Rusnak Porsche Pasadena.Salesman Kenneth Tan really went above an beyond to offer me a deal that I could not get anywhere else. There were two other Los Angeles Ca. Dealers that had my attention but just didn’t show up with an awesome deal. Thanks Rusnak Pasadena Porsche as a whole. Love to you all.

Luis is the best service advisor ever. Getting my car after service used to take about an hour. With Luis, my car was ready and I was out in 15 minutes. He also remembers everything. I asked him about things on the car and he remembered everything. Very sharp.

I had a great experience at the Pasadena Rusnak Porsche dealer! Bahman was very kind and attentive, he always followed up with me in case I had any additional questions. Bahman went above and beyond to make me feel welcome while at the dealer.I highly recommend!

Specifically, Jason Yamasaki in the service department is outstanding. His responsiveness and attention to detail as well as his great communication skills are what set him apart. He is a great brand ambassador for Rusnak Porsche.

A great experience with this dealer on getting my 2nd Porsche, Ivan Nikolof was the guy. Weve talked back and forth over emails and made the deal in less than 24hrs. Fair price, less drama and great service! Highly recommended.

Alex was great. Rolled out the red carpet pretty much for me and the car was delivery almost another early. Quick and painless experience.

From start to finish Rusnak Pasadena went the extra mile to ensure the process went smoothly. My salesperson, Ken Tran was kind, helpful, interested and keen on customer service. In addition, the store manager Allen was very warm and welcoming as an added bonus. The car wasn’t too bad as well :). I recommend Rusnak Pasadena without hesitation.

Kenneth was both incredibly helpful and extremely responsive in delivering me my ideal vehicle. The entire process was smooth and every question I have posed via any channel (i.e. text, email, etc.) was met with expeditious and accurate responses. I would highly recommend Kenneth to anyone seeking a factual, logical, and well-versed salesperson.

Ken and Orod took care of us and helped make everything simple. They are very friendly guys!

You cannot get a better customer and service experience. Rusnak is the best dealership I’ve ever encountered.

Always a great customer experience at Rusnak Porsche in Pasadena. I have purchased two cars there and can highly recommend them.Special mention of Stephen Rumph who had always provided great service and support.Highly recommended.

First class services from first class staff and leadership. Gregs ability to make this shop a brand new experience as its director is simply amazing!

Cleo was very helpful, she spent months to make sure everything went well and in my favor.

It a great place to shop a car but not having chance to try to drive the car you wanna buy.

Professional, knowledgable and friendly! Eric helped me and everything went smooth. Highly Recommend

Came here to look for a car to replace one totaled by a bad driver that rear ended me and ended up damaging 5 vehicles. I made an appointment with Alex Manzari to look at a Cayenne, Alex was extremely helpful both on the phone and while we were at the dealership. He showed us what vehicles he had available, which at the moment is extremely limited. We found the car we liked and Alex was then extremely helpful in working with us to get the terms we wanted, so much so that we ended up leaving with that vehicle. The entire experience at Rusnak was the most pleasant car buying experience Ive ever had, also one the quickest purchase ever because they were so friendly and accommodating. While we were completing the paperwork the vehicle was washed and cleaned, and filled with gasoline. Alex then took the time to introduce me to a service consultant and show me the service department, before giving me a detailed lesson on all of the features and amenities in my new Porsche. I highly recommend the dealership, and especially Alex!

Simon is great! I love him! His service is impeccable, he truly knows the ins and outs of the business. He made my transition from manufacturers seamless, I’m so happy with my new car. I’ll never use another person at Rusnak.Thank you, Simon!!!

STAY AWAY FROM ANY RUSNAK DEALERSHIP. TAKE IT FROM ME: IF THEY DONT CARE ABOUT ME, THEY WILL NOT CARE ABOUT YOU.It is exceptional to spend $100,000+ on an Porsche and find a dealership that could not care less about its customer, particularly one who has spent his life building relationships in the Los Angeles area and whose family has developed a reputation for honesty and integrity. Further, the Auto Manufacturers spend millions and even billions cultivating a promise of quality customer service and craftsmanship when buying a premium car.Yet at Rusnak, Pasadena, the management team (especially Porsche Sales and Service Team--but extending to the owners themselves) seem to have made so much money that their past success and wealth now insulates them from having to concern themselves with the needs of their (no longer) valued customers. Wow!I have bought many cars from other premium dealerships with no problems: Porsche/Audi/Mercedes dealerships (Hoehn (Carlsbad)/Keyes (SF Valley) / Zumbach (NYC); Tesla (online--what a joy to work with them); Ford (San Gabriel//Bob Wondries). Further, I owned a business automotive related enterprise that catered to dealerships, therefore teaching me how QUALITY DEALERSHIPS value their Customers, CSI indices, and overall reputation in the community.I HAVE NEVER HAD AN EXPERIENCE SO NEGATIVE AS I HAD AT RUSNAK PORSCHE. NEVER.OK: WHY, DID I EVER GO TO RUSNAK? Honestly, I decided to buy from Rusnak because it is near my home and a wonderful young man was starting his career selling cars there. So I moved my business from other dealerships, also thinking that the Rusnak family are neighbors and care about our community and its People.WHAT A MISTAKE!Once I wrote a large check, signed paperwork and was out the door, I NO LONGER EXISTED TO RUSNAK. The Rusnak F&I department never lifted a finger to help me complete necessary paperwork to pay my loan (I could not get an account number for Porsche financial), therefore creating problems with Porsche Financial. Then, after PORSCHE PROVIDED THE WRONG MAILING ADDRESS TO ME, I found out six months later that every month, my checks were going to the wrong address, and that no one from Porche was telling me. Ding after ding on my credit report. I only found out when going to my banker, who asked me what was happening to my credit report???When I figured out the problem, including that it was Porsche financials and Rusnaks error, THEY REFUSED TO HELP ME. A simple letter to the credit agency would have sufficed; however, RUSNAK refused to help.Further, the problem is top down. Each time I tried to elevate the problem to a higher level, the response got WORSE. Again, apparently the dealership and owners has made so much money that they no longer care about their customers (Indeed, since my dismal experience, I have heard time and again from people I know in the area that Rusnak believes we are privileged to buy from them).You will see Rusnak throughout Los Angeles County. They are in Pasadena, west Los Angeles, throughout our region. DO NOT BUY A CAR FROM THEM. They do not care about their customers, and from my experience it comes from the top of the organization. Go with others mentioned in this review. Thats what I intend to do--and to tell anyone with ears to hear, dollars to spend, and need for a luxury car of any kind.

David in sales along with the help of the service team worked together to turn my lease into a purchase. This included a vehicle service, as well as an 111 point inspection (Porsche certified pre-owned warranty) on my vehicle in one afternoon. I am grateful to David who was very responsive through the preceeding weeks of the sales process and the service team to be able to meet my severely constrained timetable. I felt all were working in harmony to achieve my goal.

Rusnak Porsche Pasadena is a class act. Jason Ka is a great professional at his job and one of the best sales people I’ve ever encountered. He’s courteous, quick to respond to inquiries, reasonable and a joy to work with. Rusnak goes out of their way to make the car purchasing experience a pleasant one and are so respectful to their clients. I would definitely purchase another car from this dealership. My CPO Porsche Cayenne S Hybrid is a dream car and almost feels new. Their follow up and support are the best in the business. If you’re in the market for a new or used car, give Jason Ka a call; he’s honest and dependable and will work hard to earn you business. You won’t be disappointed at Rusnak.

The service department has been fantastic. Jason in service is my contact and he’s top notch. I recommend him to anyone looking for top rate Porsche care.

Alex and Joanna are amazing representatives of the brand. I had a great experience with the sales dept. Very knowledge and easy to work with.

Thank you to Alex Manzari (Awesome Sales!) for all your wonderful help finding the right car for us and getting us a great purchase price! My wife loves her Anniversary Gift! Thank you Alex! We will make the trip from Santa Barbara to Pasadena to buy a vehicle from you again. Also, thank you to Allen Khatchik (Sales Manager) and Vivian (Finance). You have a personable and winning team!

Fantastic service after I called them to set up service appointment they were able to fix my car in same day.Thank you

Jason went above and beyond to accommodate me from dropping off my vehicle, during the service, and picking up my vehicle. I love the service and accommodations I have received from Rusnak. I have been coming here and I will always come back to Rusnak for my vehicle’s service needs. Two thumbs up!

Quick and efficient. Rusnak kept me informed of the estimated price of the service and the status of the repairs. There were no surprises.

My service advisor Cleo is one of a kind. She is polite and professional with every interaction. She always keeps me in the loop with whats going on and makes the process so simple. I love having the convenience of reaching her quickly via text, email or phone. My most recent service experience was exceptional thanks to Cleo.

Outstanding, convenient service. Picked up my car at my home and delivered it back after the service. I received a video walk through of the work that was done. Car was delivered washed and ready to go!

My experience at Rusnak Porsche is always first class. The personnel are very friendly,knowledgeable and helpful. The car buying experience is exactly what it should be, fun, stress free and enjoyable! I drive from Santa Monica to Pasadena to acquire my Porsche automobiles, not because they are the closest dealership, but because they are simply the best!

Eric was great to work with. He made the experience seamless and will definitely go back to work specifically with him. I highly recommend visiting rusnak and Eric.

I would never bring my vehicle to any dealerships beside here. My service advisor Jason is awesome. I had to take in my car for an annual service and there were 6 recalls on my vehicle. They were able to resolved all my issues at a timely manner. They also provided a nice loaner that was practically brand new. Thanks for a great service Rusnak!

Amazing service at the Rusnak Pasadena. Especially from Victor Leung. He took care of my car and provided 5 star service at every step!

Our experience with Rusnak/Pasadena Porsche is nothing less than amazing. Simon is such a pleasant person to deal with. Stress free purchase! Thanks again Simon.

By far the best Porsche service center!! Greg and his team are experts at what they do.

Cleo is awesome and always takes good care of us. Highly recommend her as a service rep

I had a great experience buying from Rusnak. The salesman, Simon, did a good job answering my questions and gave me space to make a decision. The Pasadena area was uncrowded and perfect for a test drive. Once I went into finance I was also given room and the manager there followed the numbers to the letter and did not up sell me beyond reason. As the sale proceeded there were quite a few people, from a shop mechanic to valets answering my questions and keeping the process seamless. All the employees I met at Rusnak were friendly and helpful. I would definitely recommend Rusnak over other dealerships Ive been to. Patient and courteous also comes to mind.

In all honesty, my husband and I had a pretty good experience when we had our 2021 Porsche Macan 2 weeks ago with Alex Manzari who assisted us all along. He is very helpful.The only issue I had was they made us pay an additional $250 when they delivered the car to our house. Prior to us going to Rusnak Pasadena we browsed their website and it was indicated there that the unit can be delivered right to our doorstep. Even the guy who delivered it was surprised why we are paying for the delivery fee.My husband will be buying a Cayman next month but I think he will go with a different dealership.

I completely trust Jason and his consistent diligence to resolve any issue I have had with my car.He always goes above and beyond to explain what’s happening with my car and what to expect!

Got my car tire fixed here. Amazing service offered by Luis.

I had a very good experience buying a new car from Rusnak Porsche. Our sales advisor, Simon Tran, who is able to speak English and Cantonese, was very patient with all of my questions and I never felt like I was being pressured to buy a car. I very much like the car I bought and Mr Tran helped me figure out what features mattered to me and which I could live without. After I took my car home I had some more questions and Mr Tran took my call at home on his day off.

It was a pleasure receiving the excellent customer service experience provided by Jason, my service consultant; he was attentive, proactive, responsive, thorough, and above all trustworthy!Jason has earned my utmost respect, loyalty, and recommendation for anyone looking to service their Porsche,at Porsche of Pasadena!Porsche of pasadena has been an experience like no other at any other Porsche service dealership! Thank you Jason!

Cleo was excellent. She is always helpful and responds to what I need.

Quickest car purchase ever. Very competitive price resulted in us buying from Pasadena instead of Phoenix.

Very cordial and professional which I haven’t seen at this dealership for long time.

I wanted to thank Ivan for his time and professionalism in putting a deal together on the Cayenne I wanted. From the time I made the inquiry he immediately responded and answered my questions. More importantly he was never pushy. I called him when I was ready to see the vehicle and he was accommodating. I had a trade in and after some back and forth we reached a deal that I feel was fair for both parties.I will certainly reach out when Im ready for another Porsche or Audi. Thanks again

Rusnak is very accommodating to their customers which is, to me, one of their great assets! They fully understand the needs of their customers! I love all the staff from sales, parts and service department! I trust them with both my Porsches!

Pasadena Porsche is a great place to take your car for service. That have always been professional and the staff is very friendly.

Best of the best!! Why would you go anywhere else! Service, people working there, location, etc... best ! Thank you Cleo & Graig

Big thanks to Jason Ka! He is wonderful to work with. I purchased a car from him and shipped to Hawaii. He made my experience easy breezy! Few calls and emails done! He take care everything A-Z and the next thing you know my car is in Honolulu! His response is always in quick and professional! Highly recommend Jason to anyone who looking for a Porsche!!!

Great service, great customer care from Victor

The service is very good. The service specialist was very polite, accommodate to customer request, had good knowledge about the car, explained everything in detail, answered questions with patience. Did not have to wait for long. Follow closely to the appointment schedule.

Jason Yamasaki is my service advisor. He has been professional and extremely helpful with my situation. He answered all my questions and concerns. He explained to me what I should expect in terms of getting my car repaired. They even gave me a brand new loaner vehicle which made things easier for me since my Macan would be in their shop for a little over a week.

The service was excellent as usual. The whole staff From the operator who took my call to the service representative were excellent. They were all friendly helpful knowledgeable and professional. I would not hesitate to bring my car back in to be serviced here.

Pleasant and very helpful. I will recommend thisDealership ti anybody

My husband and I are very pleased with the sevice from Rusnak/Pasadena Porsche. You never have to wait long. Very courteous and professional. If I have any questions my service advisor responds by an email or text message. --Jason Yamasaki our service advisor met our expectations. You can pay your bill online, so you are in and out of the service quickly without going inside. We have two cars serviced at Rusnak/Porsche Pasadena, CA.

Stephen helped me get my first Porsche. I highly recommend Rusnak, they have an old school professionalism that is rare these days. Highly recommend.

My NEW 992 had six recalls at once! A record but not to worry as four were software fixes and two were corrections to my early 992. It took some time to get the parts but Jason kept me informed of the ETA and I had a nice loaner Macan while waiting.

Great experience, working with Stephen Rumph. Ordered a 718 Spyder. Stephen was on top of things every step of the way. Very attentive and a pleasure to work with. I would definitely go back to this dealership.

My experience at Rusnak Porsche was amazing. David, the salesman, really went above and beyond purchasing my vehicle. He made the process very easy and quick. He was very accommodating with my schedule and was always available through text/phone call. I highly recommend working with David to get the best Rusnak experience! Will continue to buy and refer my friends and family to David! David cares a lot about his clients and their experience, even the next day to texted me to follow up how I am enjoying my car and if I had any questions.

Victor was great and communicated well during my service with Porsche!

Attentive and knowledgeable service advisor.

Cham Chung not only covered everything from A-Z with my new Porsche Macan purchase, but went above and beyond getting me the best deal on my trade in. Really appreciated the service from the finance department as well! I love this dealership, and so happy to now be linked with them for the next few years. Couldnt recommend them enough. Ask for Cham!!

Ken. You are unprofessional and needs to inprove your customer service skills. Did not like his attitude, throwing papers, not knowledable..

Jason Yamasaki is the best Service Advisor.

I was a jaguar customer for many years. I actually owned 4 different jags. I loved every single one of them but being that Im going through mid life crisis and turning 60 I decided to try a Porsche. Khris the general manager of Jag continued to help me every step of the way even though I didnt buy another jag. His asst Joanne helped assist with the return of my F pace and made it fast and quick. They treat you like family not just another number...

Jason K was super helpful with the purchasing process and made it seamless throughout. He was even responsive during some late night emails that I did not expect a response for until the following day.There was a small issue of miscommunication (or salesmanship) as we were initially offered one term of financing at a given rate and when push came to shove for signatures, management shortened the term with the same given rate. Some more transparency would have been appreciated, though none of this I attribute to Jason.

Everyone at Rusnak are friendly and courteous. Service is alway an A+. Only complaint is the last two times I have had my car serviced when I picked it up it looked like it was extremely dirty. Not sure where they park the cars outside but I had the car detailed two days prior to service and picked it up covered in dirt and spots. Did the sprinklers spray the car?Wish they would at least wash the car before I picked it up...I know a lot of dealerships that do that.

The Rusnak Porsche store in Pasadena is simply the best customer service experience one can have. They anticipate seemingly everything. They’ve got my loyalty! 5 Stars!!

Had heard of Rusnak over the years as a Porsche enthusiast. When I was looking for a Macan I checked their website and saw one I liked. I filed out the form on the site and was contacted by a sales associate. He turned out to be excellent - friendly, knowledgable, quick to respond to followup questions, an all around good person. We did a deal and the car was delivered to me right away with no hiccups. All and all a very pleasant experience.

Great Service, very professional and friendly staff.

Thank you Victor. 100 % highly recommend.

Excellent service. I would highly recommend you go see David Illya. Hes professional, quite funny, and patient.

Service department Jason is the best professional people I met, that is why I choose rusnak

Customer service is very good here. I ordered a vehicle (personalized) and they still gave me a good discount. Usually personalized vehicles dont get good discounts. The showrooms are nice and high quality. There is even a snack bar while waiting. I would definitely recommend this dealership to anyone looking for a Porsche.

Great Service as usual, car was washed and ready upon arrival. The team at Rusnak Porsche is great with master Porsche technician Chris and the new Service Manager Greg.

Eric made buying the car very easy. This is our second time working with Eric and he is the reason we keep going back to Rusnak Porsche.

Best car buying experience possible!

Excellent Customer Service helped me get my car in and out of the garage lightning fast. Highly experience and reliable staff. I plan to continue future services at this location

Jason and his crew have been taking care of my car since I purchased it last year. They are top notch, dependable and very responsive. I highly recommend them.

Jason is amazing helping me get what I need for my car and always makes me feel welcome and comfortable! I would highly recommend him he is punctual, responsible, and can foresee and needs you have before you mention it yourself. The rest of the service team member so have come into contact with have also been very kind and helpful which is why I choose this dealer to service my car. Waiting lobby is always Clean and they provide complimentary snacks, coffee and drinks. I have been coming here for years and will continue to do so

Got my very first Porsche with the help of Ivan Nikolof! He is a genuine and very knowledgeable individual from the moment we step foot into the dealership. Since it was my first Porsche, Ivan took his time to educate me about the car even when it was very late in the evening. He was very responsive and caring throughout the process. He even followed up after I drove the car off the lot to make sure everything is good. His customer service is definitely top notch and I highly recommend Ivan If you are in the market for a Porsche!

Rusnak Porsche Service has done amazingly great services over the years of my Porsche ownerships & last week my Macan had her first 10,000 mile service performed by Robert Guajardo with very cordial & professional excellence. I’m so happy to have this consistently satisfying relationship with Rusnak Porsche service. Thank you so much

I can’t say enough positive things about the experience we had in purchasing a car at Rusnak Porshe. We had the pleasure of working with Simon Tran and he was incredibly knowledgeable, patient and reasonable. At no point was there any pressure, he really just put our interests first and wanted to make sure we were satisfied. I have had other car buying experiences that were opposite so it was so refreshing to work with someone who really had our best interests in mind and who was trustworthy. The dealership as a whole was fantastic as well! You can tell that they put customer satisfaction first and make sure all customers get the absolute best quality with no cutting corners. It was such a great experience and no wonder they have such great reviews. By far best car buying experiences I’ve ever had. Simon and Rusnak now have a loyal customer!

Bought a Panamera from this dealership through Hamid. He was friendly all the way throughout the transaction and a pleasure to deal with after! Great customer service and needless to say fantastic product.

I would like to highlight my experience with David Illya on my recent purchase of my Panamera Turbo. I am located in NJ and the dealership being located in CA made we very weary about such a large investment remotely since Covid did not allow to swift travel. I would like to thank David for holding my hand through the process, texting me daily with updates and getting it all done on time and in the most professional matter. Thank you Rusnak and most importantly David whom I highly recommend to any discerning clients.

This dealer is defenetly the best. And my service advisor Cleo is r he best very thorough and helpful.

Always a 5 star service experience here. Flawless. However if your car is no longer under warranty the cost is quite astronomical. Bit like they say “if you can’t afford the tires don’t buy the car”. We can use a private shop for service and it would certainly be much less expensive. But we know that it’s done right and totally backed up so we pay the price.