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Metro by T-Mobile
4543 East Sam Houston Pkwy S, Pasadena, TX 77505, United States
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Metro by T-Mobile
Comments
Am
Review №1

Arturo Lopez and staff, thank yall so much.On our phones . We highly recommend this place staff are very professional. Thank you Amez

A
Review №2

Excellent sales associates who are extremely knowledgeable and accurate and friendly and take their time to help you and get you set up. Saved my husband and me money for initial setup and future monthly payments. Highly recommend this Metro Store.

Om
Review №3

Carey was really knowledgeable, friendly, and helpful. We will be coming back.

Ma
Review №4

Came here with my mom after trying to unlock my brothers phone,passing away from c ovid. And not being helped by other companies. Mr.Joe went to the extreme to unlock it,comforted us,and gave us his condolences for our loss. We are so grateful for him and all his help,and the staff was so nice. Will definitely come here for our services from now on.

te
Review №5

Dont give five stars very often. But in this case it gets everyone one. The store manager is a great person funny got me in and out quick. Keep up the good work.

La
Review №6

JOE is awesome!! He took great care of me while I was there. Explained everything perfectly. Gave me details on my phone, and even called to get my account information for my previous one! I was in an out in less then 30 minutes happy as can be!

la
Review №7

Joe was very helpful but so was Antoine! Magally was very sweet as well. Joe drove an hour to another store to get the phone i wanted which was awesome! Great staff all day!

Do
Review №8

The people a very knowledgeable and friendly plus they have some great deals on service plans and phones!

Ti
Review №9

The in store team was awesome had me fixed up quickly, and everyone had a smile on their face. We will be back. Even eyed a phone I like. ( Not and IPhone)

Ja
Review №10

Excellent service from Hector and Rafael. Great selection of phones and accessories. This is definitely the place to shop if you want to switch over from the high price carriers!

Ma
Review №11

Been here twice now and the service has always been great. Prices for the plans are good too.

Ma
Review №12

Yesterday, I arrived to this corporate store location at 7:25pm (to return a phone I just purchased and was not satisfied with).. and the door was locked with the inside security gate half way lowered & no employees in sight. I Knocked on the door, then an employee comes to the front and pretends that he can not hear me through the glass door and walks awayNote: YOUR STORE CLOSES AT 8:00PM, its clearly marked here online and on the front door of your store.Change your posted store hours, change your lazy staff, or get poor ratings.

Mi
Review №13

Ive been with Metro for about 6yrs and I have never ever had a problem with them. I go in there for questions about my phone or whatever and they staff is just as friendly as can be.

Pe
Review №14

Great place! We went to buy two cell phones and they give us an outstanding costumer service, Everybody was very knowledgeable; best experience we ever had!!! 👍👍 ( thank you Rafael, Ommar, and Juan!!!)

Ev
Review №15

I came in a few minutes ago asked for my account number After I left the store I seen my account had a high risk code which I never requested I called the store Ms.Alexandra Horton she stated she was the store manager an no transaction have occurred under her name and Ms.Melisha or Mel the lady with piercings in her face Ms.Horton then hung up the phone I called again and Ms.Mel answered the phone, I asked for a store id number and they refused to provide me with that information as well I will be going into the store again to talk to Antoine Putman regarding the unauthorized transaction done without my consent !!!!!!

Je
Review №16

I had some questions about their plans. Everyone in there was very nice and helpful. Thank you

Sh
Review №17

Rafael was amazing and explained all of the deals available to us! We made the switch!

Al
Review №18

Real good people work there everybody like them

Ma
Review №19

I must say that the customer service here by far is the best I have had.

Mi
Review №20

Fast, friendly, knowledgeable service

Ca
Review №21

Best phone plans around friendly service

Do
Review №22

Top Notch Service

Ro
Review №23

Very helpful and friendly staff.

Bi
Review №24

Very nice and knowledgeable.

Ma
Review №25

Very awesome staff

Ju
Review №26

Love the phone service

Br
Review №27

Brought a cell phone accessories

El
Review №28

A bad experience people who treat me so badly that I would not like to return to this store they do not pay attention to the customer I had too many problems because of how they treated me I even lost my money because of their mistakes I recommend you not to go to this store from me I would not recommend it bad people hire in this place

ma
Review №29

Good service and great nice and friendly people

Information
9 Photos
29 Comments
4.5 Rating
  • Address:4543 East Sam Houston Pkwy S, Pasadena, TX 77505, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 281-668-8631
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:10AM–8PM
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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