Wow π the girl working the drive thru window is outstanding her smile personality her ora. Sometime starbucks employees look and feel come out even if not trying to but this girl she gets π― from me.
Typical welcoming Starbucks experience. Pleased with my visit.
Wasnt to thrilled with my white mocha had no flavor or sweetness... tasted like expresso shots
Very bad coffee. But what do you expect. Watery with a mineral taste. On the plus side, it was fast.
They were out of raspberry syrup other then that good.
Says their open but the door was locked. They were only doing drive through
Worst place ever! Not only did they take forever, I saw an employee go into the restroom, notice that the bathroom didnβt have toilet paper and walled out to walk in the other one. That employee didnβt even replace the toilet paper!!! Plus didnβt even wash their hands when they went back to making drinks. Hands down the worst Starbucks Iβve been to. I work for a coffee company (not Starbucks, thank goodness) and the cleanliness, friendliness, and just basic hygiene - out the window. Just please do better. I get that this location is at a rest stop but please act like you care that you work there.
Very helpful and courteous staff.
Ordered upside down. Worker even repeated it but yet they didnt do it.
Yummy and employees were very friendly!
Stopped in on the way to my friends ranch, was my 1st time in. I got to say the interior is beautiful on the inside. The service was fast and friendly. I ordered a vanilla hot coffee (1st. Time) it was excellent and was not too sweet.Probably the best Starbucks I have been to. Too bad they are so far from home.
Way better than the one on Ward
Clean restaurant, quick service, nice employees and correct orders.
The coffee was the best Ive had at any Starbucks Ive ever been to. I had a peppermint mocha, & it was amazing! Other Starbucks Ive been to make it way too sweet, but this one was perfect!
I ordered a trenta Passion Tea --no water added, no syrup, add Splenda, with light ice. I tasted it before I left Starbucks. Always a wise thing to do. The tea was spot on. My son ordered Peach tea--he told me it was great. This Starbucks has a drivethrough.UPDATE: 11-17-18: I stopped for coffee and got a cranberry Bliss bar, and to use the restroom. The bathroom was dirty, but the rest of the store was immaculate--see additional photos. My husband and I loved the coffee. The personnel were friendly and helpful. The place was busy and the atmosphere friendly. Since we travel this road frequently, Im sure we will return.
I got out of my car and ordered inside. I was served fast ! Under 5 minutes. I ordered a caramel macchiato iced and a bagel with cream cheese, they were efficient!
Very sweet and sociable π
The service was good and the order was correct but since my order was a to go order and no stoppers for cups cause spills. What caused the stopper shortage?
Very professional staff, will definitely come back, were from Visalia Ca and pass by here on our way to Walnut Creek very often
Friendly staff, good drinks, and speedy service! Always makes my day
That young man made my Java chip frapp so good I had to call the store to let em know. I think his name was Marcos. ππ½
Lady at the drive thru was super nice!! But our drinks keep shocking us! No, not surprising. Shocking! Like thereβs electricity in our cups β‘οΈ. Only 2 out of 5 drinks are doing it. The iced mango passion fruit & the iced vanilla latte. Weβre too scared to drink them lol itβs so weird!!!
I would like to thank Jessica, who is the person that prepared my drink today, she did it with a lot of care and detail, she treated my food with dignity, she is very talented, it is the best Caramel Frappuccino I have had in 8 year of being your customer. I hope she can make a great career and a nice life, she is an asset for your organization. Thank you, Musy
They had a long line but went through it very well and didnt have an attitude with us. Drinks were really good.
Whenever I am headed to So Cal this is my pit stop for coffee. The line is usually out of the parking lot but the crew here keeps the line moving and makes a consistent flavor each cup. I mention this as I have issues with consistent flavor (either too strong/not stirred or enough pumps or too sweet/ too many pumps)at some locations in my city.
Closed till the 21st after I sat in line with 8 other people for 15 min. Next time put a sign on the drive thru menu instead of a very small one on the door.
I just love starbucks
Awesome Staff, walk in your welcome only to take out.. almost no waiting. Fast service. Caring for everyone walk in and drive thru. Thanks
Good coffe
The service is very slow, for 2 drinks wait almost 15 minutes, seriously
When you need top self coffee
You can only use the drive through. Cant even order ahead. Very disappointed βΉοΈ
Friendly barista and open bathroom during covid. Essential
Always quick and never messed up my order. Staff is always 10/10
They are close!!!!! 5:15 Am and a coffee establishment itβs close!!!!Bravo you lazy snobs
Bad experience here. The customers ahead of me and myself experienced attitude from the last who took out orders after we notified them they got our order wrong. Same response to each of us that we didnt say our order correctly.Please teach the staff to respond better to customers voicing their concern. Saying you didnt say that! to a customer after they got our order wrong and charged more than what was ordered is just very unprofessional.
Service was not the most pleasant. Store had no coconut milk for the pink drink and bathrooms were disgusting. But other than that....
Great service, fast service
Love starbucks
Another great Starbucks experience. As a truck driver, its been hit and miss finding places that will allow you to order through the app and still get your order if you cant come through the drive thru. Starbucks so far is 100% in over 7 states. Havent had a single issue. Theyre super friendly and only too happy to bring my drinks out, or letting me walk up to the drive thru. Its super appreciated! And of course, my drinks are always made to perfection. Thanks!
Decent Starbucks, there can be a long wait at times.
This place gets a lot of freeway traffic and theyre always busy, but theyre efficient and they know what theyre doing. I always choose to order on the app and walk in and grab it as the line can get long in the Drive-Thru.
Great π place and friendly atmosphere π
The downside hence 3 stars is that the drive thru and the parking lot share the same small space. So you have drive thru traffic coming in from 2 different entrances to get into the same line for the drive thru with people trying to cut the line or crowd in. Then you have some vehicles that just want to park that need by but cant get by so its hectic. Then once at the window the baristas are just standing there talking among themselves and your drinks are just sitting there.
I recently just had the nicest experience at Starbucks. I was driving home late for a family emergency and was greeted by Marlee who asked how I was doing. Marlee proceeded to ask if I would like a hug (which I gladly accepted) and was super empathetic to my situation. Coffee and snacks aside, this little encounter, the kind gesture that they took meant a lot. Fast food business is always so on-the-go no one ever stops to take a moment. I left with a chai and feeling better about the situation I was in. Thanks Marlee!
Fast and efficient
Very good service and drinks were made with love!!!
I would have to give them a low score because of the lack of customer service. The workers wouldnt take the time to be courteous to people who are waiting on their purchase. The only response I got was there are a lot of drinks. Thats too bad that customers are just a drink to you. Customers are the most important part.of the business.
Very nice. It was quiet for a while and staff great. So friendly!
2 out Id 3 coffee were great. The other (iced latte with coconut milk) tasted like water.
They donβt sell popular items at this location. They only sell few selected coffee. Also there restroom is a mass. There was no toilet paper and when I requested for it they said they donβt have any toilet paper in the store and they cannot do anything about it. Looks like they are a little racist as 5 mins later a staff brings toilet paper when we were done using the restroom.
This was a super clean Starbucks. The employees were very polite. The store was well stocked. This was a pleasant surprise along my long drive between L.A. and Oregon!
Lines are long, nothing newπ
I was unhappy with the service i received i asked for 3 waters, and waited for twenty minutes only to find that Erica from this establishment did not inform the people and did not get our waters to us in a timely manner. We had some place to be that we ended up being late for.
Line too long. Prices too high. Starbucks has gone down hill a lot. But the prices have skyrocketed.
Still my favorite StarbucksπΊπΈ. As I work here in Sacramento looking at the Capital Building from my work window, I think about the many great cups of coffee. Keep up the great work.π»
Products are top grade. The location proves difficult to access due to limited parking. Also, it appears that everyone wants to use the drive through blocking access to parking area. Can be a mess during peak hours. Good stop if you dont mind the hassle.
They took way too long to get me one cup of Americano Decaf. Customers with more added to their order and came after me recieved their orders first. There were four coffee prepares and one cashier with not many customers. The Starbucks in the Modesto Target has much quicker service.
Starbucks itβs really good I love going their to get my coffee but I been wanting to get a pink drink for the last month or so and every time I go and try to order it they say that they canβt make it cause the ran out of the strawberry acai, and I am like really and I havenβt been able to get my pink drink and I been wanting one for a month now or maybe a little more and they never have it, but yea everything else is good,
Not this place specifically but Starbucks as an entire company! Howard Schultz should have remembered he was in the coffee business, NOT POLITICS! Ill never step foot in or spend my money in one again! McDonalds makes great coffee too. So do little corner cafes, coffee shops, Dunkin Donuts...and theirs isnt over priced & doesnt taste burnt! think Ive made my point!
I like Starbucksβ mobile order option because I can check my order for mistakes before placing it. I tried to use mobile ordering at this location, and for some reason, βSomething went wrong.β I was forced to order inside, and, of course, I got a hot Skinny Mocha instead of the iced one Iβm sure I ordered (it is 100 degrees outside). It is like these places on an interstate take advantage of travelers and the limited options they have.
Eh ... Espresso shots were dead making my drink undrinkable. Nice people, bad coffee.
Acai Berry Refresher
Jessie always gets my order right with a great attitude
I come here often and the drive through is always lacking good customer service. They are really slow with no sense of urgency. It shouldnt take 5 minutes at the order window for somebody to take your order.
I come daily. (Only coffee place in town) I spend at least 20-25 minutes just to get one drink from drive thru. Iβve asked about why itβs always so long. And they are rude and say itβs always busy. Iβve been to plenty of Starbucks and Iβve seen way busier ones and I get my drink in half the time. They all look so mad! And donβt want to deal with a customer asking questions. For some reason Iβm bothering their day. Via Iβve actually worked at a Starbucks back in 2011 and Iβve never dealt with people so mad at their jobs. Felt like I was at McDonaldβs
The one thing that you can always count on is Starbucks. And, guess what? This one didnt let me down. Great coffee, friendly employees, and clean restroom. What else do you need? 1
I love a good hot chocolate something fast and sweet
I had to wait 20 minutes for an iced tea even though place wasnt busy inside. It appears as if they focus more on the drive through at the expense of walk-in customer service.Also, after drinking my drink in the store and asking for the refill discount I was told that this location does not honor the refill discount for iced tea. They could only offer me a $0.10 cup discount off the full purchase price. (I had just got a $0.50 refill in Livermore earlier that day).Looks like I wont be spending at my local Starbucks anymore.
Always in the mood for a good cup. Love to use the app. Just walk in and my coffee sitting there waiting for me
Take too long to make basic drinks. Low on staff. Even when the place is empty they somehow still take 10-20 minutes to make drinks
The people are always friendly, regardless of how chaotic it may be in there. That says a lot.
A bit slow. Barista was quite chatty with another customer, making plans for the weekend. Order was correct but iced tea had a cover for a drink with whipped cream. Odd and a bit harder to drink. I was worried about spilling it.
The cleanliness was pretty shocking all things considered. Mid morning the bathroom was filthy. The entire floor inside the main area was pretty disgusting as well. It was not busy, but it took fifteen minutes to get our single drink with only one person in line in front of us. Clearly the drive through takes presidence over customers coming inside. Customer service was pleasant from the cashier but other than that. Wouldnt stop again.
Boy was this store busy. The staff did what they could but I feel their good service starbucks is know for was sacrificed. They just didnt get the part about being sorry about how long it took to get the drinks. But it was right off the 5 freeway and one of the only Starbucks in the area...
We stoped here because my daughter wanted a strawberry tea drink. Service was fast and polite. Drink was well made not much ice just right....
They didnt have any hibiscus fresher, they did have my daughters green tea, I ordered a black tea unsweetened but they didnt put in the splenda that I asked for, but on the good note they were fast
I almost always have a terrible experience with this Starbucks...often times my drinks are not hot properly or completely incorrect all together. Add this to the fact that inside and outside are not comfortable to sit in. I wish our Starbucks was more like the older stores that had more nice chairs and more like a coffee house instead of a fast food joint.
That little blond barista Monday the 22nd gave me butterflies
Very horrible service! My drinks are always watery when I go, & some staff works are beyond rude. Never again will I go there.
The barista was extremely nice and fun and even though she broke the grinder LoL. She stayed calm and fun. Thank you for being awesome.
They didnt get any of my 3 drinks right π
First time I came here and I order a decaf They make a poor over and takes about half an hour waiting and they put about three spoons of coffee that was so strong. test was to bitterπ‘
I live in Patterson and visit this Starbucks almost daily. The service when I first moved here 2 years ago was extremely slow both inside and the drive thru and my orders werent always the best but Im pretty easy going so I just kinda went with it. However recently theyve been on top of their game and I gotta say Im pleased and impressed so I had to leave a positive review on here. Tom is my favorite.
Great coffee but to expensive for me. I pray for the prices to go down. Thank you JESUS.π
Because its the only one in a very long distance its very busy was only a 10 minute stop. Has been as much as 30. If you have the app I recommend that you use it.
Ordered 2 drinks, made the first with in 2 minutes(super awesome), didnt start the second drink for about 10 min, watch as they picked up the second drink cup 3 times before switching to other orders that were after mine. On the 4th pickup of the cup my drink was made. It took all of a minute to make my second drink.
Incredibly slow. Have ten people working, one is checking, four making, and the rest stocking and.hanging out in back. Been here twice both times took over ten minutes to order and get coffee with about five people in front.of.me
The only Starbucks in town happens to have the best service Ive had at any Starbucks. Employees are always friendly & helpful here. Space feels tight with galley seating but there are outdoor seats.
Always overcrowded so I started to order through the app. They NEVER ONCE got my mobile order on time or correct and have an attitude when I ask them to fix it. Spoke to the on-duty supervisor and she pretty much brushed it off, not even a little apologetic and blamed it on new employees in training. But when youre paying almost $8.00 for ONE cup of coffee and expect it to be a certain way especially in route to work? Its just so inconvenient and inconsiderate considering they made the app to make it more convenient. Hopefully the other Starbucks in Patterson wont be as disappointing. But highly dont recommend.
Always courteous and friendly! Always fresh taste. I remember working at this store when it first opened still love the store.
Good service. Drink was made well. My ONLY complaint, wish it were less cozy so talks were more private.π€
Careful not to disturb the staff from their deep slumber. Theyre prone to bite!