Caleb at the pekin att store was very helpful getting me set up with my new phone and very knowledgeable about the products and getting me everything I needed to get set up.
Caleb & Tyler were absolutely fabulous!!! Couldnt ask for better assistance. A wonderful experience!!! Helpful, kind, knowledgeable & friendly. Definitely will sing their praises!!!!! A very satisfied customer....
I had a great time here! Lily made sure everything was easy to understand and helped us straight away! She was super friendly and was patient with me and my father when we were here. 100% recommend going here.
My experience today was so Wonderful! The employee Caleb Helped me so much. I had just switched over to AT&T and he helped me set a few new programs into the new Apple iPhone! He was so patient and kind with an older customer! He assisted me with a new case and protecter and even put them on for me.The other employee Tyler, also was so kind,, helped me send the old phone back.Packing and addressing it! A big help!Caleb is the nicest technician, courteous, friendly, helpful and so very kind!I’m handicapped and have some physical difficulties and he showed such patience!I am in such appreciation of his helpfulness!A very satisfied and happy new AT&T customer!
Tech Caleb was very knowledgeable, friendly and patient. Got the job done well
Caleb was very helpful and nice.
Lily is a troubled girl she called another at&t employee at another store on Allen Road his name is Corbin he said I made some threatening remarks about him I did not call Corbin Corbin said he made a report for Peoria police officers I called Peoria police office and he did not make a report he has to come in and make good physically so I am very upset do you have employees acting like you’re in third grade very disturbing I want to lawyer and I’m going to take a class action lawsuit for slander between your two employees Lily and Pekin and Corbin at AT&T on Allen Road this is very serious and something needs to be done about it
Everyone I have dealt with and there have been at least 4 people, Maurice being the best, has been absolutely great. I will be back
Tyler and Caleb are rock stars. They were knowledgeable, kind and very helpful. If you are in need of new phone and not sure where to start comevisit these guys at the Pekin AT&T. 🤩
Tyler was absolutely amazing!! I’m an older customer and he took the time to get my information moved to my new phone. He should me how to operate my phone and was so pleasant. The customer service was outstanding.
Tyler and Caleb were simply amazing. While still in training Caleb was able to answer a bunch of are initial questions. Tyler was able to take care of multiple customers train and handle are upgrades as well. Very well done
Lily want awesome got working excellent ATT representative
Great time here.
Caleb was great, very easy to talk with
Had a very nice young lady named, Lily Landrith help me with my phone and was very friendly and definitely professional! Job well done! 🙂
I was not at this place. My phone may have been hacked here.
Great service here
I had awesome service. I am very pleased with how nice staff was and how they were able to help me. It was the easiest AT&T trip I’ve had when upgrading my phone.
Tyler was a GREAT help to me as I was switching phones today. He explained lots of things, switched my info from one phone to the other, and answered all my questions! He had lots lof patience with me since I am technologically challenged! Thanks Tyler!
Tyler did an excellent job taking care of me. This is my first experience in the Pekin store and it was a very good one. I would recommend this store to anyone.
Tyler and Caleb were so helpful. I had a lot of questions and they were both so patient. Love this Pekin store!
Very helpful and got me upgraded and out the door in a timely manner!
Lily and Tyler are wonderful. They were very helpful with setting a difficult phone to a wonderful new phone! Ask for them at the Pekin store!
Got new iPhone 11 at Pekin AT&T store! Great phone and great service! All data switched in a few minutes! Great service here! Always able to help!!
The guys in the store today (Dustan, Ethan and Tyler) were very helpful and attentive. They worked together to get us the best deal, not only on new phones, but on our monthly plan as well. They went way above and beyond and are so much appreciated!
Dustin in Pekin was absolutely fantastic. I highly recommend asking for him if you happen to visit the Pekin store intelligent and knowledgeable. Thanks Dustin!
Dustan was AWESOME! Quick, friendly, & knowledgeable! Made the trip in today worth it! Thanks Dustan & good luck with the new store!
Store manager was awesome, so very helpful!all around pleasant visit.
Helpful personable staff - explained the complex and rather irritating billing process of a “free” iPhone 12 step by step (I’m still skeptical that the phone is actually provided with no charge) but the manager and assistant were very helpful in setting up new phones and data transfer - they were excellent representatives of ATT
Very friendly, knowledgeable, and caring. Also he was very respectful and looked out for our best interest financially
Fantastic service! Tyler helped me out with setting up my new phone, very informative. AT&T always has the best customer service!!
I had a wonderful experience!
Good service
Dustan Was a very helpful employee there was nothing that he could not help me with when I asked and he was very polite and super respectful if I ever come back to the store he is the person I would want to deal with thank you
I love at&t they give me great rates but its best to call into the store before you go because the rates your my at&t app gives you are frequently wrong
Dustin did an amazing job. Got me set up with a new phone. Would recommend
This is the only at+t employee that has renewed my faith in AT&T company.He solved multiple problems multiple times that calling at&t could never get right !
Tyler assisted us today with several different things. He was extremely helpful, knew what he was doing, and also very nice. He is an exceptional employee!!
Awesome service, very patient, setting up new service and explaining new features, pricey yes ... but I would recommend coming here and talking to Dustin....
Very professional and experienced. New accounts on 3 phones. Long process but worth it. Thank you
Tyler is the manager of this location and he has great customer service and he’s very quick help! 100% Would have him help me again!
Very friendly and helpful staff. Tyler and Ethon obviously enjoy what they do. And my new phone is rad.
I am extremely satisfied with the customer service that I received. Very knowledgeable and courteous! I will be back.
Very friendlyDustin Haley and Tyler were very helpful and Knowledgeable! Well definitely come back!
Very helpful with everything from setting up the phone to helping me pick the right accessories.
Ethan did an outstanding job helping me. I’m rather computer illiterate and he made it easy. Highly recommend him!!!
Very helpful.. saved me 60 bucks a month. A+
The new management has turned this store around. Workers are now very helpful and friendly
Great service, combining accounts and porting over from a different service. Thank you. Lucas and Maddi were very friendly and helpful.
I was treated very nice and Dustan was very knowledgeable! Gonna bring family back to get more phones!
Ask for Dustan.. hes the best..A+
Tyler and Maddi are so nice they helped us got us everything we need!!! They are amazing
Upgraded daughters phone this morning to an I phone 11 pro. Tyler did an exceptional job helping to set up the new phone and with the accessories. Great customer service.
Quick. Friendly. Knowledgeable
This store is Awesome! We have had both but problems with Mediacom and switched over to AT&T. Things are so much faster and clearer with our service. Employees are knowledgeable and very attentive to customers. Thanks to Lucas And Brandon.
Great service from the whole team here at the AT&T Store in Pekin. A very good experience and very helpful team!!! Highly recommend these guys!! Thank you everyone...
Maddi was very patient & explained things well. Would definitely recommend her!
Tyler and Maddy got took great care of us. Highly recommend this store
Very helpful and friendly. Definitely will return and recommend to others
You helped me out so much today. Thank you so much
Absolutely fantastic customer service! Nothing like it used to be. These guys are great!
Guys did an awesome job helping setup my phone
Excellent service thanks for the help Lily
Tyler was very helpful especially changing phones
Kelsey and Tyler helped me a lot. They were super and very informative. I will definitely recommend them.
Ethan and Jonas did a great job today! Appreciate their assistance!
This was the best experience I have ever had getting a phone Brandon was the most helpful manager and very kinda I will be with at&t and with Brandon from here on out thank you
Ethon was great with everything I asked about and met all my needs.
Tyler and Ethon were great to work with!! Thanks so much!!
Brandon and Tyler set me up! Quick easy and painless. Loves it.
Great customer service and patience with the set up of new phone.
Tyler works with new and is always able to do I need done. He is very knowledgeable.
Very knowledgeable! Great service!!
Kelsey went above and beyond to provide excellent customer service! Couldn’t have been more helpful, honest, and friendly!
Dustin Taylor shows awesome customer service went above and beyond to help with anything we needed
Ethan did a good job setting up my new phone
Tyler and Ethon were great! Got my phone set up quickly and service works perfectly!
The men at pekin store are very helpful
When I can in to the store I was met with kindness and professionalism. The gentleman who took care of me was very easy to work with and had my interest in mind. This is a great store.
Tyler and Brandon were great! Helped me set up my new phone and answered all my questions ! Thank you !
Great service, helped me through att of the steps and even installed the otter box
They were so helpful & did everything they possibly could for me to start my new service. they are the absolute best!
Ethon and Tyler were extremely helpful, will send people to them.
Came in with some problems with my service and they were able to fix all my problems. Even though most phone providers can take a while to get things fixed they get things done right and are good company for the wait. The store and bathrooms were spotless and even offered me water while I waited. Highly recommend this store.
Dustin helped me set up my new phone!!!awesome !!
Spent all day at different stores looking for a quick phone and I was about to give up until I went to at&t when I walked in I was greated by Lucas! He was very kind, perfessional, and very high energetic! He took the time out of his day and spent an hour helping me find the perfect phone! I will definitely stay with at&t! BEST SERVICE EVER!
Brandon, Ethon, Kelsey,Tyler are the best!!! The sweetest team to solve your problems! Thank you all!!
Brandon and Kelsey were very helpful and courteous!
My name is Cindy, I came into your Pekin Location and Lori was very nice and polite. Very helpful, helped me decide between the two iphones that I was looking at. I upgraded from the iPhone 5c to an iPhone 8 plus. She was very patient with me. Helped me get everything off my old phone to the new iPhone. Very sweet associate.-Cindy
I saw the phone I wanted so I bought it. When I got in my car and saw the price i broke down bc I didnt know if I would make ends meet.
Amazing customer service and excellent customer care
Every time I come into this store, Courtney provides me with excellent customer service! I’m so happy that AT&T is now in Pekin! This will always be my preferred location. Just needs more camouflage accessories.
Store looked great, and the staff there was AMAZING!! Great service as well, and I got all my issues resolved!! Fantastic store!
Excellent customer service from Lori and Lucas. They stuck with me until everything was as it should be. Patient and helpful!
Ethon did a great job today helped me with all the problems and got then fixed all within a short amount of time!
Kelsey was super helpful and professional! Thank you!
I was helped grestly and even put the things from old phone to the new one
Very knowledgeable and personable staff excellent service
Kelsey and Tyler were amazingly helpful you guys rock!!!
Awesome! Maddi did an excellent job!