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Walmart Auto Care Centers
8001 US Hwy 19 N, Pinellas Park, FL 33781, United States
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Walmart Auto Care Centers
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Mi
Review №1

So the staff was very nice and helpful. Scheduled an appointment for 4 new tires and an oil change on a Tuesday after noon. They took a few hours so if your going for anything expect to spend some time there but considering they were very busy they still managed to take care of it all. If your in a rush maybe try else where but if you have the time to hang out or shop for some stuff it is attached to the full sized Walmart. Prices were responsible actually slightly cheaper then other places I checked.

Kn
Review №2

Complete auto care service with all the latest to kind of repairs for your car needs 😀.

la
Review №3

If I could give zero stars I would. I called on Monday asking if I could get new tires they said they had my size and that they could take me right away if I I there within the hour. I got there in 30 minutes just for them to tell me the tires they had quoted me were a special order for someone else. They told me they could order the tires and I could come back and have them installed. They made an appointment for me at 5pm on Thursday (3 days later) I called before the appointment to make sure my tires came in; they told me they did and to come on in for my appointment. I arrived 10 minutes early for my appointment, walked in the door and the man asked what I needed. I told him I had an appointment at 5pm (the same man on the phone BOTH TIMES I CALLED) He looked at me surprised and asked 5pm?! 😳 I said yes and I called ahead of time. He took my confirmation and started looking through the books and found my name. The auto-care manager (Glenn) came to the counter and asked the guy what was going on. The guy told the manager that I was there for my 5pm appointment to get the tires I ordered installed. The manager then told me it was going to be a 3 hour wait!!!! I asked him what the point of setting an appointment was if it would take 3 hours just to get to my car. He told me they were understaffed and that Corprate is making them take appointments regardless. I will never do my business with Walmart ever again!

Ka
Review №4

Just don’t do it. They were able to get me in the same day and they were quick about changing the battery which was nice. After it being installed and driving it I noticed my car wasn’t running right. My car was about to turn off while I was driving it (sounds safe... right?!). I looked at the battery and The terminal is damaged and my car is not turning on (love that for me).

Ch
Review №5

People outside were awesome, I wish I could rate them 5 stars and the people inside the automotive section 0. I waited for 30 minutes with groceries in my arms next in line with them banging on their computers out of frustration of not being able to figure them out for whatever reason. They move very very slow and dont seem to care about the customers at all. This isnt the first time Ive had this problem with the same ladies either.

Ke
Review №6

Purchased 4 tires and installation over labor day weekend. The tech broke the button on my trans shifter handle and tried to hide it. Technically the button can be placed back into the hole to appear normal, even though broken, which is what he did. So, the button just falls out as Im driving home. I returned later to show them the broken piece and asked for them to repair it and they said no. They claimed ignorance and tried to blame it on me. The button was fine when I brought it in. its very obvious that the tech was busy, in a hurry, not used to my particular type of shifter, and was clumsy and rough with it and it broke. Hey, accidents happen, I wasnt even angry about it, I went back and was calm with a good attitude and asked them to take responsibility for it. THE MANAGER SCOTT refused to take responsibility for an accident in his shop, which is COMPLETELY UNPROFESSIONAL!! Not to mention IMMATURE AND COWARDLY!! Stand up and be a professional and a grown man! Seriously. This is such a small thing to fix. A literal drop in an ocean for a billion dollar company like Walmart! Ive been a regular customer for over 30 years and this is the treatment I receive in return. Its so insulting! Also, very petty, because I would stay a loyal customer for 30 more years if they fixed a minor thing they caused. I WILL NEVER, EVER SPEND ONE MORE PENNY OF MY HARD EARNED MONEY AT WALMART AGAIN!!! I AM NOW A LOYAL CUSTOMER OF TARGET AND OTHERS FROM HERE ON OUT!!! BYE WALMART, YOU JUST LOST A LOYAL CUSTOMER FOR LIFE!!!

As
Review №7

Dropped off for tires mounted and balanced, no appt... communication was lacking. Other than being told I would get a call when ready I was not told how many other jobs were ahead and that it would be 3 hours before mine would be ready.

Am
Review №8

Love this place they hooked me up with 2 tires for my van!! Excellent customer service!! Have one new employee to the department and they are amazing even while still learning a new department at Walmart which is never easy especially only been in the new position for only one week when I was there 2 days ago. Thank you for being so kind in a stressful time for me.

Sh
Review №9

Called to price tires. They wouldnt even answer the phone and I let it ring about 100 times. Terrible customer service.

Gr
Review №10

I will start this with a 3 star rating... After being here for 1 and 1/2 hours, the mechanic comes to me and states that he can not install the tires I am buying. According to him, Walmart will only install the size of the tire that is on the placard that your vehicle has from the factory... In my case, my truck happened to come from the factory with 2 options, and after about 30 minutes of arguing with him and 3 managers later, they decided to install the tires I was purchasing because I was able to prove the size WAS an option for that truck... So with that being said, do your homework before you buy tires at Walmart and make sure the size you are getting is the size on the placard, or you could waste your time just to find out they wont install them... If you want a size that is different from the manufacturer, you may want to take your money to a tire shop instead... Consumer beware...

Ja
Review №11

Car died in Walmart parking lot,, got a jump abd went straight yo auto service needed New battery.. Quick service and very nice staff.

ma
Review №12

Daughters head light needed to be changed. She did not have to wair long. Good job and price.

ja
Review №13

Three hours later for a new tire no rotations no checking other tires told them to replace the other and it they said it wasn’t in need of replacement yet here I am a week later at mavis would not recommend even with the convenience

Ca
Review №14

Staff was very helpful in helping me find what I needed even though they were extremely busy.

De
Review №15

Had a battery replacement. Even as busy as they are daily the crew is pleasant and very friendly. You all deserve a raise!!

Ki
Review №16

The Worst service ever!!!! I was there for hours. And Then they lost my key to my car. And they were looking for them for an hour. They had to pull the footage on the cameras to try to find them. They finally found them in the trash. No one apologies to me at all for their mistake. I was there for a tire rotation from 7am -12pm.

Me
Review №17

Very pleased finally was able to obtain four tires for my SUV it was getting to be a difficult situation since May no one had tires. Happy me!

Ja
Review №18

Great service went above and beyond for me! Highly recommended!

BR
Review №19

This is place is very busy. Which suggests you get an appointment? And enjoy the cheapest price on tires you can find LOL.

MI
Review №20

Absolutely awful experience at the auto center. Matt wouldnt even respond to me when I asked a question on update of my vehicle after several hours. I literally had to ask 5x before he acknowledged me. No thank you, no have a nice day, absolutely zero courtesy. People were fighting in line. Never going back there

Le
Review №21

Bought 4 new tires, after 1 week one went flat, instead of replacing it, I had to buy another tire, jeez, even used tire place give 2-4 weeks of replacement if a tire goes flat! Do not buy tires at Wal-Mart on U.S. 19.

Wi
Review №22

Called me told me my tires are to bad to rotate to the front had to tell them thats why the be ones go on the front front ones go on the back forgot to do the oil change lol got to love Walmart

an
Review №23

I called the Auto Center and a lady answered the phone, i asked a question & she placed the phone down to go look up a battery and left the phone OFF THE HOOK-LITERALLY FOR 10 MINUTES I called back and told a man who answered what happened and he responded as 8f it wasnt a big deal and was hesitant on apologizing. Customer Service was horrible!

Ga
Review №24

Be prepared to wait a couple of hours, they dont have enough personal

Am
Review №25

Numerous Walmarts said they tires in stock on the website and none of them did. Worst tire experience ever.

Ma
Review №26

Quick Easy Service 👌 good price so nice package for simple auto 🚘 services.Aloha Mark DivingVietnam.com

J
Review №27

I went and had a oil change quick fast and easy

DA
Review №28

Good for oil for scooters&motorcycles. Have not owned A car since 2001.

Da
Review №29

Came here 3 times over the last several months for just the fuel injection service, did not want to do work, even the final time i came at 7am and was the first person there, the service guy did everything he could do to talk me out of getting the work done. bad attitude, rudeness and body language let me know that they didnt want to do it. even though i was first they took other vehicles in before mine (appointments dont start till 8am) will never come back an absolute CIRCUS. any good reviews on here are fraudsters and trolls

St
Review №30

Unbeatable prices and quick work.

Da
Review №31

Fast and convenient for quick oil change.

Er
Review №32

They dont know what they are doin and they only put 4 quarts of oil in my truck and it takes 5 and the next day my truck was leaking oil and it dont leak oil they didnt get my oil filter tight enough

Ln
Review №33

Great with pets & very convenient hours

In
Review №34

Still waiting for two tires to get on my car. Never waited so long for tires. Will not come here again. Usually dont and sorry I did.

Jo
Review №35

Too long a wait even with appointment but price was good and they honored my tire warranty when they didnt have to

Pa
Review №36

The one in Oldsmar was closed even though the website said they were open for another hour. I went to the one in Pinellas Park and got right in.

Be
Review №37

Getting an oil change here has never been more affordable and just as quick as the jiffy lube places and you can shop. Tires, wipers, fluids, most stuff you need for a do yourself maintenance is priced well.

Wi
Review №38

Told me it was gonna be three hours for tire rotation 🤣

Je
Review №39

Got there at 6 said they couldnt do an oil change cause it was an hour before they closed.

Ba
Review №40

Helpful staff. very curious

Ro
Review №41

Never been in that order store dont have a car

Iv
Review №42

The auto manager GLENN was extremely helpful and caring as well as the guy with the blonde hair. Both very professional . Thanks for the great service !

Za
Review №43

Spent 4.5 hours there and they stole my spare tire.

Jo
Review №44

Waited 30 min for a tire they didn’t have.

Ch
Review №45

Very disappointed. I needed 1 tire replaced that was already off the vehicle. I went there and there wasnt any customers in the service bays. They told me it would take HOURS to get finished. So I just bought the tire and went elsewhere to have it mounted and balanced. Ill never go back.

Sh
Review №46

Dropped off two trailer wheels to have tires replaced. Called from 430-450 continuously to check the status with no answer. Walked into the store still ringing, nobody answering the phones.Received no call when the work was completed.Step it up.

Ar
Review №47

Long wait time. They changed battery without asking me to change it and had to pay nearly the full price.

To
Review №48

After calling the Super Center several days in a row trying to get a flat tire fixed just to have people at the store hang up on me or just send me to someone else to get rid of me I finally called the corporate office and was told they were honoring road hazard and they called the store and had someone meet me to fix my tire. After about an hour I hear the lug wrench as theyre putting the tire back on my van, but for some reason it took them a good another 30 minutes, as I am watching the two guys walk around my band in and out of the shop, I swear I think they broke something and were trying to figure out how to fix it. I know Walmart is slow but this is the sorriest experience Ive ever had!

Ma
Review №49

I let them change my oil it only took them 20 minutes

mi
Review №50

Had to wait, I dont mind I understand but theres waiting room no chairs to sit . It makes me walk and shop when I only went for a tire change for 258.00 ending up shopping 625.00 it kind of putting a hole in my Pocket. 😡💢.

Bo
Review №51

Good service. Needed to explain services better. Did not vacuum car.

Cr
Review №52

I came in with my SUV vehicle for tire service I asked SPECIFICALLY If they carry and could replace my particularly size tire, which I stated came to the car checked the vin# mileage, size, then proceeded to check his inventory. I have spent 1.25 HOURS walking around the store for the service department to now call me back and state they have placed the WRONG SIZE tires on the car and in fact they do not carry my SIZE tire, I wanted to run a quick errand and return in approx 30min and was told that would not be possible because of the previous nights stormy weather, too many appointments are scheduled for today so I needed to have it completed immediately....needless to say....sooooo much frustration, dissatisfaction and disappointment.

Ma
Review №53

DO NOT COME HERE. The worst experience ever. It took 2.5 hours to get 2 tires changed... The guy who you sign in with is awful and the rudest person I’ve ever encountered. Would much rather pay more at a local place. Lesson learned. Never coming back.

La
Review №54

The work done was excellent, hard working knowledgeable men, clean shop and reasonable prices, go early Monday morning and your in and out

Pa
Review №55

I just wanted to say that Walmart tire center get an excellent job got me in and out Glen the service manager very nice guy and very customer oriented!

Ch
Review №56

I ordered 4 tires online and received a notification saying they were available for pick up. I had an appointment for 10am to have them installed. I arrived a little early to fill out any paper work needed. It took 30 minutes just for the front desk lady to even talk to us because there were only two people running the front desk and there was a line of people. The guy working back there was dragging his feet and moving slowly and didn’t have any sense of urgency to move the line through. The lady “while abrupt at times” was moving fast and trying to answer phones and deal with in store customers at the same time. While the guy basically stood there and pretended to be busy filling out some papers. Finally we got seen and the had a hard time finding our tires in the back. we dropped the car off because people were saying it would take over 4 hours to have the tires installed. So we dropped the car off and went home. I get a call 4-5 hours later saying it’s ready. We go to pick it up and wait another 30 minutes just to get the keys and leave. overall they got the job done though the experience was mostly stressful and lackluster at best. Walmart either needs to put more employees at the front desk or they need to provide a more efficient system for the workers to use. And maybe a pay raise would also help motivate them to work faster and be nicer to the customers.

na
Review №57

Will not do much shopping as they just do not ever have enough check-out open,there is just No customer service,time is worth money,I may pay a little more but my time is valuable when I have to stand in line for 30 minutes or more.

Pa
Review №58

Awesome work but of course it always takes too long . .A HAPPY CAMPER

Cr
Review №59

Never come here and be careful with the guy name Kevin(auto care manager) who is the rudest one I have never met in this place.i bought 4 tires 215/55R17 ASSUR OUT for $100/each and I paid $40 for ROAD HAZARD ($10/each).today I have flat tire and they couldn’t fix it so they have to replace it (road hazard covered) but instead give me the same type of tire they give me 215/55R17 VIVA (cost $76) .i asked him why give me the cheaper tire.he said” because they don’t have another kind $100 one....and they don’t even call me before install it....and also charge me $12 for wheel balance life

Ni
Review №60

Trying to get them to answer the phone is a joke

Ma
Review №61

Good value on tire services

La
Review №62

This place is a clown show everytime I have to use it. Always short staffed with a manager that wanders around complaining that they are short staffed. Time for a new manager.

Ch
Review №63

The absolute worst customer service I have ever experienced at walmart. Was told I would I have to wait to make my purchase until the customer in front of me went and pulled their battery from their car and walked it back in before the cashier would take next customer. Associates were rude and dismissive. Horrible experience.

Jo
Review №64

Ended up going to sams club instead and everything was cheaper by 50 bucks. Didnt. Really seem to want to help us

ea
Review №65

Friendly, fast, and most affordable prices in town for brand and off brand names. You will not regret this choice. Brought price to other dealers and no one could even match; much less beat. Need tires= easy choice= Wal-Mart Auto Care.

Ry
Review №66

More than helpful when above and beyond to take care of me in my vehicle even though I didnt purchase it from them excellent customer service excellent repair work. Thank you John!!!

Mi
Review №67

Same as always nothing on the shelves and you pay more by buying on line.

N
Review №68

I always get my car work done by them

Lu
Review №69

Car was to include a vacuum which it did not. They removed old oil label and threw it on the seat. Was told I did not have to stay with semi synthetic. Quote You can switch between oils anytime as long as you change the filters out. They recommended high mileage being 150,000. Car has smelled like oil every since. Called dealer. They said NEVER DO You go Back! I wonder what kind of a tire rotation I got?

We
Review №70

Horrible, they took over an hour of my time to tell me that they would not be able to change my tires because they failed to remove the lug nuts. would they be able to perform any other car services if they cannot remove lug nuts?

Au
Review №71

Too many things to mention

Br
Review №72

Tires only lived to half their warranty and I baby them. Took then in for replacement. Was told multiple times on the day they were checked and they day they were replaced that I would only pay the cost of having them put on and get a REFUND of between 50-60 per tire due to the warranty. I had to purchase the replacements on Walmart. Com since they were not in store so that cost was already taken care of a few days prior. Day I came in, same story was confined with same auto manager.They begin to work on my vehicle and Im allowed to go get what is supposed to be my roughly $200 refund. Im then informed that they have to refund the cost of the new tires which will take 10 days to hit my account and Ill have to pay ANOTHER $650 that day. Not get the refund and pay only $106 for having them put on. Talk about bait and switch! They would be holding my $750 for a few more days plus charging me another $650! Who has that money laying around? I will never shop at Walmart again.

do
Review №73

Took care of all my requests. New Windshield wipers, check fluids

Da
Review №74

Good deals on things like wipers, batteries, tires, oil changes. Just be willing to either shop in the store for a long time while you wait, or drop the car off and have them call you later.

Mo
Review №75

This place is insanely terrible. Do not take your vehicle there to get serviced. I took my car there to get 1 tire replaced and was quoted 1 hour wait. No biggie. I shopped around and went back after an hour. They said it would be another hour before my car even got brought back. I waited over 2 1/2 hours THEN to be told it was going to be another 45 minutes before it be done. I spoke with the store manager who was very rude & she told me i was wrong & no one could have quoted me an hour. I will never shop at this Walmart let alone take my vehicle there. Very disappointed with the customer service & management.

Bi
Review №76

This was the worst experience getting two new tires ever. Took 2.5 hrs to install two tires and balancing. The only good things is I got mounting and balancing for free cause it took so long. Mind u. I set an appointment and it was first thing in the morning so there was no line.

Dr
Review №77

Generally good service, but simple requests such as resetting an oil sensor after a change (with reminders pre-service given) have been forgotten multiple times. Also with the better oil change some inclusions such as the fluid top offs have not been performed sporadically. The price is great, people are friendly.

cl
Review №78

It was great good service

Su
Review №79

Theyre always extremely busy anything you have done or service on your car takes hours to complete. Seems like theres always the only one person at the counter helping everybody. They changed a tire on my car and didnt put my hubcap back on which needed to be bolted on. So I had to have somebody remove all the bolts and put it back on and replace the nuts. Other than that though Ive always gotten good service. And the prices are reasonable.

Ke
Review №80

Purchase a set of Continentals about 2 mths ago. According to their web site, they were sold out. They were able to get to get them anyway. 👍I developed a slow leak in one of my rear tires. It was repaired & balanced in no time at all. The price could not have been better. NC sounds good 👍 to me .❗ ✌️ 🌴😎🌴

Ni
Review №81

Very slow, not enough help

ma
Review №82

Great place

Da
Review №83

Six mechanics standing around. Slow service. Took an hour to change one tire. when theres more mechanics than cars. Very inefficient place of business. only one service writer when you have all those mechanics just standing there. its a shame because they have decent prices on tires.

Do
Review №84

Very slow service

Vi
Review №85

Totally love this place they do oil change in you could trust them and theyre cheap and they will vacuum your car as well so theres nothing better than your car running well youll need all cars the only issue that I have with Walmart auto center is that the open 7 to 7 so I think if you say open 7 to 7 that you should take your last last person at 7 if you think that you cant take anyone after 3 because you have too many cars to do to 7 then you should change your hours and change it from 7 to 3 so customers know that you cannot come after 3 Ive been there where I came in at 2 and they werent taking any more cars I know that you have to wait for the best but at least find a way that you can inform me before I go in to check

Ga
Review №86

I read a few of the reviews before deciding on coming, thinking a lot must be exaggerated, but trust me they are not. I arrived at 9am, it was already and hour and half wait, but I wasnt told that till I completed all the paperwork and handed over my key. I should have at that point said no thanks and walked away, however because the Mgr (Lissa) was so lovely and a pleasure to talk too, I trusted it would be all good. They finally got mine in at 11am and it took the tech 50mins to do the following.... jack the car up, take off the rear too wheels, remove the tires, put the newly already purchased tires on, balance. Remove the front wheels and put in the back and then put the new tires on the front and lower the 4 way jack. IT WAS PAINFUL! its a 15 min job MAX thank goodness Im not paying by the hour because they would all be millionaires, I left at midday, a total of 3 hours to achieve something that should at the most be an hour worst case. I think whats more aggravating is the ticket they give you says and I quote Walmart - Tire & Lube Express I saw no Express on my visit, so Im assuming they must have been clearly out of stock and I was out of luck. I finally drove away happy, not because of the service I received (except for Lissa) but because I had finally ESCAPED! - Nothing to do and want to waste half your day, do it, go there. Have more important things to do, head to another garage. Never again....

Jo
Review №87

Not a well oiled operation

Li
Review №88

Super friendly staff. Always do a great job. Usually a bit of a wait. But Affordable.

Je
Review №89

I had an appointment set, showed up 20min early and after a full hour AFTER my scheduled appointment and MULTIPLE random drive ins my car was still not even given a 2nd look so I had to ask for my keys back so I could go get my ignored car and leave.

Ra
Review №90

Over 4 hours to install 2 tires. I asked how long it will take before giving them my keys... Its going to be a while... Im going on break. I would have gone somewhere else had I known.

si
Review №91

So far great service. I will be posting my review on yelp soon.

Lo
Review №92

No stars, there’s a technician who works here that you don’t want to let near your car. Someone who works here leaves parts off of the car. This technician is not serious about their ethical job responsibilities and does not care for you or for cars.

Co
Review №93

Bought battery with 5 year warranty, and a year later it was dead. Walmart did a battery check and insisted it was good. I went to 3 different auto parts to check the battery and their testers said no good. Brought their results in and Walmart still did not honor the warranty stating that if their tester said good, they wouldnt replace. One of the mechanics there told me their testers arent accurate and thats how Walmart is getting away with no honoring warranty.

jo
Review №94

I called and asked if I needed to make an appointment for 2 new tires and they told me no just come in. I got there and they told is was going to be a 2 hour wait. I sat and waited for 45 minutes. Then the lady next to me told me she had been waiting 3 hours for a tire rotation. I left

Pa
Review №95

Hard to find help!!

A
Review №96

I understand the crisis were all in and the need to do our social distancing bet I dont understand why the tire and battery area would close. There is probably more social distancing in that department than any other area of the store.

D.
Review №97

Takes excellent care of me and my vehicle...

ga
Review №98

I will not ever get any tires from Walmart in pinellas park worst customer service ever will never come back

St
Review №99

They apparently dont train anyone to answer the phones here. Dont waste youre time.

Gi
Review №100

Not bad but sheesh they wouldnt change my oil over a bad bearing and an engine knock.The first guy was polite (who refused to change oil) but the cashier guy was texting and then went on break while three groups of people stood in line. Two groups went to garden center to check out. Grr.

Information
30 Photos
100 Comments
3.2 Rating
  • Address:8001 US Hwy 19 N, Pinellas Park, FL 33781, United States
  • Site:https://walmart.com/store/1390-pinellas-park-fl
  • Phone:+1 727-578-5010
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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