Nick was great and didnt push us into a certain bed or into anything. He said we didnt have to buy right now if we didnt want to, but we did put money down and he will be delivering it to us at the end of the month when we get done paying for what we got. His dad happened to be there and he was very helpful and knowledgeable as well. We will definitely be getting our son a mattress from here as well!! Just a great experience all together, thanks Nick!!

Nick was really, really thorough and had a great method for helping me and my partner find a mattress that suited both of our needs! He was also super receptive to our budget needs and helped us find something that was truly in line with what we were hoping to spend. He also demystifies the whole process of how they are able to provide great prices, so it really puts you at ease. He is a natural salesman in an incredibly genuine and sincere way, and really makes you feel welcome and heard. For sure give Direct Outlet a try for your mattress needs! You’ll be happy you did!

Buying a mattress from Nick was so easy and affordable. From making an appointment time to figuring out the best mattress for you, the communication is impeccable. You’ll get nothing but honesty and great deals here. I would highly recommend them to anyone looking for a great mattress at an affordable price.The show area was clean and it took less than 30 minutes for my boyfriend and I to pick out the perfect mattress for us. Nick has a great sense of humor and made the whole process breeze by. I never thought buying a mattress could be so easy

Walked in after finding store on facebook marketplace. Nick completely excelled my expectations. Would highly recommend if you need a mattress!

Nick was absolutely fantastic to work with! Direct Outlet is truly a hidden gem. Nick responded very quickly to our request for an appointment. He was very flexible with our schedules and happy to find a time that worked best for us. When we arrived at the store, he made us feel very welcome. He was totally up front about pricing and happily worked within our budget. I never felt pressured to spend more money than we intended to. His delivery fees (and mattress prices) are the most reasonable Ive seen compared to every mattress store in the Pittsburgh area. He was also more than happy to find a delivery time a few days later to accommodate our move, unlike many big box places that schedule delivery several weeks out. Great guy, great selection. We got an awesome mattress for a great price. Happy to support a small business. Highly recommend!!

I would recommend this business to anyone in need of a good mattress. It is a Family owned company that truly cares about finding the right fit for there customers! My experience was delightful.

Great service, honest ethical business, great prices, backed by quality product.

Nick was great and very helpful. He took the time with my daughter to ensure she got the mattress that she liked best. Great prices! Definitely recommend.

I love this place. Nick was awesome and so informative

Nick was very helpful with getting me in at shorts notice and getting me something nice that was affordable!

The experience was simply hassle-free! Nick took the time to understand our requirement and budget, and helped us find the perfect mattress. As first-timers in Pittsburgh, we were skeptical, butNick was extremely helpful. Same day delivery was a huge plus!

Best place to get you’re bed.Reasonable priced.Great service.Very helpful and the process was only 15 mins to get aprroved.Payment plan is same as cash witch is amazing.Got 2 beds spent 39$ down and less than 500$ with extra.I recommend everyone to go here

The Craigslist ad was a little misleading. I went there thinking I was going to get this amazing mattress for $127 dollars but that’s not the case. I ended up purchasing a pretty nice mattress for $400. It was still 60% of Amazon price so I’m not going to be mad at that. Nick was very nice and respectful. He helped me load up my mattress and everything. Keep in mind that these aren’t some pieces of junk, he has nice mattress for a good deal. I would definitely back next time I need a mattress

Nick was very knowledgeable about his mattresses. He made the process quick and easy. Would definitely recommend!

I had a great experience at Direct Outlet with Nick. He contacted me almost immediately after filling out my inquiry and kept in touch throughout the week to set an appt. Nick was very knowledgeable about their products and delivered the same day ! Must check out very reasonable pricing and financing available if needed.

Great prices💸Very professional and knowledgeable, answered all my questions. Fast delivery service! Highly recommended.

Direct Outlet had a lot of inventory to choose from and scheduling an appt was very easy. Nick was responsive and very helpful during the entire process. I will never go to a big mattress store again!

Nick was great and the prices are unbeatable! We bought a full today and will be back for my king bed next week!

I got a king size mattress and box springs for a unbelievably good price!!! They also deliver!!!They are a great best kept secret!!!This is the best service I’ve received in quite some time. He went above and beyond to make sure things were good!!!Thank you 😊

Nick was extremely helpful and informative! Would (and will) recommend over and over again.

Great experience was showed quality mattresses and box springs they have what you need big thumbs ☝

Nothing sketchy about this place. Service was phenomenal. Nick took the time to make sure my fiancé and I were both comfortable and happy with our choice. Never once was he pushy or arrogant about what he had to offer. Very genuine and honest guy. We will be sending all our friends and family here for sure!

Nick was absolutely amazing! Very helpful with finding my wife and I a comfortable mattress with all the protections and pillows we need! Definitely recommend visiting for all your bed needs!

Direct Outlet provided exceptional customer service! They have great products at a price that can’t be beat in the Pittsburgh area. Highly recommend checking them out!

Nick was AMAZING. He walked me through the whole process of finding what fits my needs and comfort. I would definitely buy from this business again.

Nick was nice and professional he was on time for our appointment and let my daughter and I try out multiple mattresses until we found our perfect fit will definitely be purchasing again.

Nick worked with me to schedule my apt within my ever- changing schedule. He was knowledgeable and happy to answer all questions and give solid advise. He had a wide range of mattresses on hand to choose from both in quality and price. I own a BnB and the beds I purchase MUST be of good quality and comfortable. Additionally price is a concern. I was able to get some high quality mattresses at very fair prices (his business model does not include subsidizing high rents or advertising costs passed on to you). I’m very willing to go to a place that is a little out of the way to get excellent service and a great product at a very good price. I will be returning

This family owned business provides great service and affordable prices. Friendly, passionate, and makes you feel comfortable. Will recommend 10000%!

Great customer service and they are on time with appointments no waiting around in and out quickly

Nick is super accommodating and easy to work with. Would recommend if you’re looking to quickly and easily get a new mattress!

Great pricing. Quick and friendly service. Couldnt have asked for a more pleasant bed buying experience. Thank you.

Nice atmosphere up front and honest sales dude he was nice patient understanding and profesh

We had a great experience with Nick!! Appreciated his willingness to meet us twice to look at inventory. Price was the best and so was the quality. Would highly recommend !!

Tool all of 20 minutes! Nick was timely, asked all the right questions to guage my price point (and then met it), and put the mattress in my Jeep! Easy, inexpensive, and great customer service.

Great service! Quick and easy purchase. Nick was an excellent salesman who helped us with what we were looking for in the purchase of our new mattress!

SUPER quick and straightforward. Great mattresses at the cheapest price I could find.

Very friendly and helpful! Making sure you get the right mattress for your comfort!!!

The experience was a breeze! First off, he is very accommodating and very punctual. He is so professional and personable! The price difference from other retailers is AMAZING! He was patient and so funny also. We looked at all kinds of beds and he helped me figure out which was the best fit for me! A handsome man with a great business. Would recommend to anyone

Stress-free experience with excellent pricing. Nick was great with setting up our appt. and getting directions to us right away. Several options were available with thorough explaination on the benefits of each mattress. (As an added bonus, he was also great with our 1 year old which allowed us to focus on making the right decision for us---without feeling rushed!) Once we made our purchase he was quick to help my husband get everything loaded into our truck. Would highly recommend. Definitely worth the commute!

For anyone looking for a mattress, definitely check out Direct Outlet Pittsburgh. Nick was so accommodating to schedule us for a Friday evening appointment, and then to go a step further to offer delivery that very night! It’s a family business and the no-frills aspect of it allows them to pass on savings to the customers. I, for one, appreciate this type of business model.

Very knowledgeable and personable. Asked questions about what we were looking for before trying to sell us something. Very pleased.

Great place, easy to find a mattress in my price range, lots of options and Nick was super helpful!

Great mattress shopping experience, awesome selection. Nick was extremely helpful and offered great prices!

So let’s be honest I was a little skeptical. Best decision I’ve made all year. Sales guy was amazing! Had his undivided attention. He really took his time to explain all types of mattresses and what worked best with my budget. I would definitely give him 11/10!

I been here twice, there are a variety of beds to choose from. They all are very comfortable. The prices are amazingly low.😁

Direct outlet Pittsburgh absolutely helped when I needed a new mattress same day. This is the only place I could find that didn’t want to ship a mattress in 3-4 days. Very helpful and very budget friendly, would absolutely buy from them again

Service was A-1 so good came back this year to buy a second bed. Thanks Nick your awesome!

Nick was very flexible scheduling to meet with us. He was helpful and knowledgeable. We were able to find mattresses within our budget that fit our needs perfectly.

Great Experience with Nick. Really nice young man and makes you feel really comfortable. No pressure at all. Overall Happy with the purchase and service!!

I found Direct Outlet Pittsburgh on OfferUp. I received a response back within 15 minutes and was able to make a same day appointment. Nick was very nice and professional. He took his time and explained everything in detail and also strapped the mattress on my car free of charge. I definitely recommend this place of business.

Very helpful and fair pricing

Quick and easy, very good customer service !!! Very recommended

Nick was extremely professional, knowledgeable, and personable. I felt very comfortable with him, and it felt like he genuinely wanted me to get the best product that fit my needs. He is definitely a professional in his field. The mattresses they offer are top of the line, for a drastically low price. I can’t recommend this place enough.Thanks Nick.

He was professional and awesome. He got me a great bed I haven’t tried it out yet but I’m sure it will be great. Thanks again nick.

Great experience with nick. Bought Mattress and box spring at great price and he came over hour later and delivered it. Can’t beat that service. As a long time entrepreneur, I am very happy for nick starting his own business here on his own as a young man. Respectable young man. We wish him the best in the future with his mattress business.

Interesting layout. Very nice and calming experience. Glad I came here. Will give you more of an update after a month or so if the mattress. Pleased so far

Nicks is a great guy and his customer service was amazing. I loved his strategy to make sure my boyfriend and I picked the perfect mattress in our price range and we did! Delivery was also prompt. I would recommend him for future buys.

The mattress variety was astounding. I felt like I could really get a feel for what I wanted and not feel like there was something missing. The customer service was also top notch. Nick took the time to explain to me the different price levels and what I was getting from certain mattresses. I really felt like he was extremely knowledgeable and knew exactly what he was talking about. Overall, I am very pleased with my experience and recommend buying any and all of your mattresses from here!

This was my first time buying here and it was amazing! Nick was very prompt with my appointment. He was very personable from the first hello (very easy on the eyes) There was a good selection to choose from. Nick gave background on all of the products and manufacturers. He even babysat my child while I was making my selections. I had been to at least 5 other retail stores and could not find anything that I liked and everything was just way too expensive or wasnt in stock. Not only was the price right and in stock, he also tied the mattress to my suv. Great family owned business with excellent customer service. His southern charm was the icing on the cake. Definitely should be your first stop and Im sure the last!

Very polite and professional! Top quality matresses with warranty. Provided instructions on how to care for the matresses which was very helpful. Fast same day delivery. We just purchased a new home and now we can sleep comfy and really enjoy our nights!Thank you Direct Outlet! Highly recommended!!-Tamara T

Great service. Great quality products. I was able to get a nice new comfortable mattress. And they also have payment plan. Would totally recommend.

Looked a little shady at first but once I went in there were lots of nice new mattresses and they have a family business background.

Great customer service!!!!! Nick is super knowledgeable and gave us a whole course on mattresses that we had no idea of how to choose. He took his time with us educating us on the quality of each mattress to find my husband and I’s perfect fit. They have a great selection. And he delivered it same day for us. Hands down best experience mattress shopping ever. Again amazing customer service. Will definitely recommend.

Great prices, great buisness.

Real nice and within my budget with good options

Nice guy, comfy beds. Saw us same day, short notice, and took time one on one with us till we found the right mattress!The fact that we made a purchase says it all!

Great service! Sales guy is very friendly and was very thorough explaining my options! Would definitely recommend!!

Thank you soo much for everything, You is a life saver, I love the bed i appreciate everything you did for me .... Just around my budget . Come here if you cant afford $1000 bed he will help you out ... Thank you again

Good service, good price.

Just went down today, and was very pleased with every aspect of the transaction. Nick was very quick with responses from the start. when i got to the warehouse he walked me through the different options they had available within my price range. He wasn’t at all pushy or trying to talk me into something I couldn’t afford. Absolutely recommend to anyone considering shopping local

Very detailed explanation and took the time to find the cheapest and reasonable mattress for my budget. Amazing! Can’t go wrong

We brought 2 set of twin beds and a twin box spring off him he was very reasonable we had had a very great experience with him I recommend any body to him if your looking for a bed set.

I found that working with Nick was a very pleasant experience. He was kind and compassionate:did not pressure me into a sale-he was patient and let me take time to figure out what suited my needs. I felt comfortable as in these uncertain times, I’m finding more and more business owners seem to “hound” customers into buying (ANYTHING)! As long as I purchase an item. Nick is the total opposite: I would recommend him and his business to anyone looking for a mattress for the service and the prices. Hats off to a “The customer is always right”, store!!! Thank you, Nick, and be blessed 😇🙏😇🙏😇🙏

Our experience was exceptional. Nick was very helpful and made the mattress buying experience as easy and informative as possible. I would recommend this business to anyone looking to purchase a high quality mattress for a fair and reasonable price.

I had a wonderful experience at Direct outlet Nick took the time to show me them & let me try out each mattress to see which one was a good fit for me and my comfort. They have a great selection of good quality mattresses with reasonable prices. I found the perfect mattress with an exceptional deal! Nick also delivered it to my house promptly after my purchase.

First off he was really nice and take the business serous he knows the ins and out of any bed you can think of good quality bed good business Man

Great service wide selections of comfortable and affordable mattresses

Great friendly family own business !

Nick was great! Very personable, knowledgeable about his inventory and really worked to make sure me and my wife were satisfied. He even delivered the beds personally. I highly recommend them for your sleep needs.

Great service and good quality beds.

Very nice guy! Extremely helpful and friendly. Nick is the definition of outstanding customer service. I will never go anywhere else now!! Thanks NickLoveChelsea and Family!

In and out in no time. Informative and very easy to deal with. Highly recommend.

Great experience. Set up an appointment easily. Nice bed selection. Close to Pittsburgh and delivery extremely reasonable and fast. Could have done same day but I wasn’t ready.

Great prices and service. Nick was super nice and even met us on a Sunday evening for us to make an emergency purchase to accomodate our out of country family who decided not to tell us they were coming until the last minute. Highly recommended!

I don’t know which is better! The mattress or the great service provided. Absolutely satisfied and appreciative to have a reliable place to grab an inexpensive comfortable mattress at a great affordable price! Thank you Again

Great family run business, nice service

I recently purchased an Avalon Plush Mattress from Direct Outlet Pittsburgh. I had been pricing quality mattresses for two weeks when I came across Direct Outlet Pittsburgh. The outlet is new to Pittsburgh and at this time is by appointment only.Conveniently located on Greenway Street just off of Corliss, across from Comcast, I somewhat hesitantly made an appointment to visit the showroom. Im glad I did. The salesperson, Nick, was very knowledgeable and saved me hundreds of dollars.#happy and finally sleeping like a baby

Nick was great! He helped us find the perfect mattress. We will definitely be back. Its nice being the only people there and getting his undivided attention. Go see Nick hell hook you up.

Nick was very quick to respond when I reached out to him and we were able to schedule an appointment that worked around my busy schedule immediately. Upon arrival, he was professional in manner and was very educated on his products. On top of all that he has the best prices around.

Awesome service. Family owned business very personable not to mention I got a great mattress for hundreds of dollars less. Cant beat the quality and deals, a must stop if your looking for a new quality mattress or box spring.

Nick was very knowledgeable and nice. Service was great and prices was wonderful.

Nick was great! He was very helpful and attentive. Highly recommended!

Great place to get quality mattresses at fantastic prices. The service was exceptional. There is a nice variety to choose from. Highly Recommended.

Nick is the BEST! I have never seen any place like this and he took his time to help me choose the best King bed. I highly recommend them to all! Thank you so much!

Very helpful. Fast and efficient compared to other retailers.

Very nice reasonable mattress sets. Will be recommending people to you.

My experience at direct outlet was wonderful! Nick was very prompt and polite it was a pleasure working with him look forward to doing more business.

Great service and good quality beds! I highly recommend 💯

Great experience, quality merchandise

Great service ! Quick and easy