Exceptional customer service. Excellent quality of the arrangement. Extremely helpful of my short ordering and time frame for delivery. 100% the best florist around.
Ordered 2 Holiday arrangements for pickup at 11AM. Figuring they could be busy, I arrived at 11:45AM to pick them up, to find they had not been started and it would be an additional 30 minutes.The staff seemed more interested in canceling my order and refunding me. Never apologized. I have picked up from multiple other EA locations this holiday season, and safe to say I’ll never return to this one.
Ordered multiple items for a coworker. Realized they called out and called first thing the morning of delivery to see if they can reschedule to Monday. They told me over the phone it was all set. Come to find out the delivery showed up. Disappointed.
This place is terrible. I ordered something a month ago, had the tracking number, and the Plymouth store did not receive it. It was not delivered and I did not get a phone call the day of. I call the next day and was told they were so sorry they will make it and it would be delivered that day and I would get a partial refund and the manager would call me back. I call later that day the manager knows NOTHING of what has happened, told me he’s cancelled the order and that I will get a full refund. I argue on the phone with him because he told me it’s not going to be delivered and finally when I say what the women prior said he had no idea what I was talking about. I’ll never order from this store again. The manager was rude!
Manager is awesome love her 💙
Was not there?drove by have no glue
I have use edible arrangements in Plymouth a couple times now . Had something delivered today and the person who delivered it was very helpful/professional. The chocolate covered strawberries were great as well .
Ordered an edible arrangement and chocolates for my aunt. She received the arrangement and a bag of popcorn, not what I ordered. Very disappointed lost me as a customer.
Good and helpful customer service
I ordered a sympathy arrangement for a family friend who lost a loved one. They loved the edible arrangement! It was BEAUTIFULLY arranged with white doves (pineapple shaped into doves and dipped into white chocolate...AND oh so good!) It was devoured that night and enjoyed by everyone! Would not hesitate to order again from this company...delivery timing was also perfect.
Wonderful experience! The staff were extremely helpful with a nice selection at good prices. Would definitely recommend it to someone.
My son-in-law said this was the best gift I have ever given to him and the cheesecake was out of this world !!! My daughter said it was beautiful and scrumptious !!! They ate it for breakfast. Thank you for making Easter delicious and a big hit !!!
Edible Arrangements can be hit or miss, varying from store to store.My latest purchase from this store in Plymouth got rave reviews from the recipient.They were very happy with quality of the dipped fruit.This particular store is fantastic!
Jun 9, 2020, 6:06 PMOrder is placed on your website for next day delivery June 10.Jun 10, 2020, 7:30 PMYou send me an email stating attempted delivery failed.I spoke to recipient who said you called at 5:43pm June 10 to attemp delivery when you had ALL DAY ??Disguting to say the very least - I have requested a full refund.
Best place ever
I almost always send fruit now instead of flowers. I get raves from the people who receive the Edible Arrangements. The folks in Plymouth have never failed to complete the orders in a timely and accurate manner. I recommend them highly.
I ordered a box of chocolate-covered strawberries for Mothers Day and was extremely impressed with the efficiency of the service. The package was delivered by about 10:30 Sunday morning. All things considered, I was very satisfied with that.
The staff were very helpful and obliging when planning the best delivery options. The arrangement was as lovely as depicted on the website. I will definitely use them again.
Saw cockroaches throughout the place. Order was wrong. Owner was in and he’s certainly no good.
My mother-in-law loved the variety of chocolate covered strawberries! The strawberries were enormous and delicious! We were so happy that there was delivery on Mothers Day. Thank you!
I wanted to do something special for my mom on her birthday. She lives out of state and I sent an edible arrangement to her office. She was so happy with it and I would 10/10 recommend.
Expensive
I had a great experience ordering from Edible Arrangements in Plymouth. They were wonderful to work with- very communicative and accomodating. I would definitely order from here again! Thank you!
The delivery person was accommodating, we werent home when she came and she rescheduled the delivery the same day, she was very pleasant, the fruit was fresh and delicious. I always love when I received a fruit gift from edible arrangements
Sent 3 arrangements out and all receipants loved them! Beautifully arranged and delicious!
Excellent service and quality of fruit!! They went above and beyond to get delivery done!! Great people to fo business with!!
My sister LOVED her Edible Arrangement for her Birthday this past weekend! THANK YOU! from Debbi in San Antonio
Fruit looked good and tasted great! Nice presentation too.
Sent to a friend for their birthday. Was very fresh and abundant.
Great job, keep up the great work! Highly recommend.
Sent edible arrangement to family member from store in Plymouth.It was great
Great service!! Definitely will be going back soon.
Far from inexpensive, but very good quality and presentation.
I went in today, yes Valentines Day to pick up a 4 Pop Treats for my Grandbabies and I was told they could not (or should I say would not) make them up as they were too busy. I understand they had a lot of orders to fill, however the website says you can do same day orders (even on holidays). Initially one of the girls out front was willing to do it, but had to go out back and ask if it would be ok. The woman out back came out and said they could not do it. too busy.... At the time I was the only person in the store. I then looked at the grab and go orders they had ready made up ... and ended up with a pail full of lovely fruit treats for my Grandbabies (however more than I planned) ... and at $45.00 which was more than I planned. I said well, I guess I have no choice and the womans response was no you dont. I did not appreciate her comment and I feel it was inappropriate. How long would it take to dip 4 heart shaped pineapple wedges in chocolate? I was very disappointed.
I placed an order for my girlfriends birthday a day or two before it ... the day it was supposed to be delivered it was snowing . She never got them obviously (which would be fine if I knew so I could either cancel or arrange something else)... however the store owner never contacted me in any way !!! To at least inform me my purchase was not going to be delivered on time ! The website said open, the phone automated message said open and even other edible arrangements In the area were open and also delivering !! Even with the snow. So today the day after it was supposed to be delivered I still hadn’t received any emails or calls to let me know what was going on. I then asked what we can do about the inconvenience since it’s no longer her birthday ... they said 50% off of the order which was $60 . I asked if there was anyway I could just pay the delivery fee because I didn’t think it was right ...lady comes back on the phone ok we can just charge u for one box no delivery and second box is free, ok. I asked my total prove she says 29 dollars I asked why it’s 50% off instead of paying for one box .. she says ohhhh well the first box cost 29 dollars lolololol!!!! Same price didn’t change . Regardless I’m writing this review because this isn’t the first time I’ve heard of there bad business I also heard it from one of the previously employees . My recommendation to anyone looking to purchase through this branch and have your delivery delivered on time that you go elsewhere ! I live in middleboro so Taunton is the next closest and they seemed to very nice over there .. family owned and operated and even deliver in the snow (to an extent obviously I know my chocolate covered fruit isn’t worth someone crashing ) she also said that the owner would reach out to allIt’s customers if they were going to close for the day so you’re not left high and dry ! I never write reviews this is my first one so if you’re reading this just know that it really grinded my gears. A birthday only comes once a year !!! And I’m away for work so it was going to be a nice surprise but nope ! Have a good day everyone andGo to Taunton if you need any edible arrangments..P.s the receptionist was a nice lady not her fault the owner is unprofessional!!!!!
Great service, great arrangements,, fresh fruit, on time delivery
Very good product and very good customer service but very expensive as well. I guess they go together.
Friendly staff. GREAT smoothies
My daughter was so elated with the chocolate covered strawberries! I was a hero Dad for Valentines Day! Thank you!!
What a great idea. Yummy bouquets.
Always happy with the team at Edible Arrangements, as are the receipients!
I had called and they have the best customer service, even contacted the person I sent to because they couldnt find their house and the were dedicated to find their place
Been several times. Always helpful and efficient staff
Delivery was prompt and fruit was delicious
Very helpful and accommodating staff.
Customer service was phenomenal
Beautiful areangelemnr
Great customer service
Absolutely amazing !!