DC is an amazing company with awesome people who truly care about others! Integrity is a quality they possess! I have had them service my needs for 21 years and will continue to! Maryann is wonderful to talk to when calling for service! Paul was wonderful in servicing my moms door which only costs 100$ when she got a quote for 2000$ from another company. DC is the one to trust for your garage door!
DC Garage Door sent a repairman out quickly and he fixed the damage with such joy it took all the sting out of the situation. I hope I never need service again but will it hesitate to call DC Garage Door if needed! Thanks for recommendation CleanRite/Dawn Verhaeghe!
I spent 8 weeks trying to get a quote from this company. They sent their team out and measured 4 large projects for me. Never heard anything for three weeks... when they finally did call me back it was because they left their ladder on my construction site... they asked me to return it to them so I drive it to their office and remind them about the quotes... three more weeks go by and I call multiple times, nothing. Here’s the kicker though, I just say to myself “they don’t want my business” so I call their Knox location and they tell me that they can’t help me because the Plymouth location won’t let them come into “their territory”. 8 weeks later still no quote and they’re stopping other people who want to do the job from doing it. These people are trash.
Our garage door would not open on 3/16/21 they came after lunch the same day, and in a short time installed new parts Great service ThankYou
From the owner, Jim, to the office manager, Mary Ann, to our installers, TJ and Brian, EVERYONE was top-notch from start to finish. This is an excellent company. THANK YOU, DC!
They did a great job.
On JAnuary 28, 2019, I purchased two springs for a garage door; however, they were the wrong length so I returned them to the store on February 1, 2019. I had written a check in the amount of $139.10 which had been processed by the bank at this point. I kindly asked for a return in that amount...Mary Ann called someone who assured her a check would be mailed to us immediately. When I had not heard from anyone, I once again called on February 11th at which time a gentleman answered the phone and said a check would be in the mail THAT VERY DAY. Today is February 19th...still no check so once again I went out to their office at which time Mary Ann called her boss who promised the check will be in the mail TODAY. Hopefully, that will happen; however, if this how D.C. Door treats their customers, you can be assured we certainly will NEVER be able to say anything positive about our experience.
One of the best individuals Ive worked for.