Absolutely, positively love my new Pella sliding glass door! The experience from beginning to end was 5 stars! From the initial consultation, through the selection, setting the date, and the install; Pella was professional, courteous, and followed through on what they said they would do. The installer, Mark, was awesome. He did such an awesome job, we are still over the moon with our new door, and they way it looks in our house. Call Pella in you are in the Twin Cities if you need any of their products or services. You could call the other guys, but you would be wrong......

Mike, Adam & Ryan were very professional and pleasant to deal with. What I really liked is that they cleaned up their work after they were done. I couldn’t even tell they were here. I would highly recommend M&C Homes to those looking for a professional group of installers.

I just had a new Pella window installed in our home. It was quite large (over 10”) with a double hung window on the bottom and an attached transom window on the top. Matt did a fabulous job on the installation from removing the old window and taking great care with the new. He even reattached all of our trim (which we were expecting to have to do ourselves). He was polite, careful, and thorough with his work. Clean up was great too. Thanks Pella and Matt!

I just went through Pella to replace an old drafty door. Matt showed up on time to install my new door and did a get job. He was very professional and polite. Pella makes great products and my family will definitely be calling them for the next window or door we need replaced!

I had a patio door installed that was larger than the old one, so it required removing a section of my wall and installing a new header. Enver and Mike did a phenomenal job. They arrived right on time, and were friendly, knowledgeable, and professional. They made sure every detail was completed to my satisfaction and left the place spotless. The door is stunning, and the whole experience was wonderful. I wholeheartedly recommend this team, and wish every installation in my home could go this smoothly.

I was so impressed with Pella Windows. I had four new windows put into my townhouse. Everyone I dealt with was professional and kind. I was especially pleased with my installers, Enver and Mike. They were efficient, and patient with any questions I had. They went above and beyond by even putting my window coverings back up. I cannot say enough good things about their work. I am so pleased!

I found Tyler Jennings to be very knowledgeable and personable. I wouldhighly recommend him as a window consultant.Retired Civil Engineer,Richard L. Harlson

Just had 2 Pella doors installed by Matt Johnson. Matt did an outstanding job with the installation. He was punctual, knowledgeable, professional, & very skilled. He answered all my questions & took great care with the clean up part of the job. I love my new doors!

The staff was responsive and Jim, the installer was excellent. He was pleasant and communicated well. The door looks good.

Jim installed a new patio door. He did an excellent job both removing the old door and installing the new door. He was very professional. He answered all our questions. Cleaned up everything when done. We would recommend him to anyone. A very positive experience.

Brian Bennett was so awesome! He called to tell us when he was on his way. He squeezed us into his schedule. Brian explained materials and options clearly. Answered our questions and made sure we were sure about our decisions. A super experience!Thanks Brian for your expertise!Michelle Hunter

As homeowners, we had 3 windows replaced in our old house. Pella installation team were on time, polite, & professional. They were Chase H., Mason W. and Mike K. They put down clothes to walk on in the house, were fairly quiet and disturbed very little. The head person talked to us about a problem with one of the window frames, and together we came up with a solution that we all agreed on. The finished product looks great, and we are very happy with the whole experience.

We had 7 windows installed, the installers John Bren, Jim Houle and Brian Prazak were all professional and friendly. We had carpenter ants on one of the windows, they were very helpful to clear up the issue and make sure we will not continue to have this problem with the new windows. Very happy with the service and would recommend them.

After waiting for, what seemed like forever, to get my door and sidelight replaced (ordered in March, delayed once due to COVID and missing parts), it was finally installed on Thursday (08/27). Jim was my installer and he was AWESOME! I typically do not leave reviews, but this one needed to be done! Jim was very professional and very organized. His work trailer was neat and tidy and his work space (my foyer/porch) was neat and tidy. After taking out the entire existing door/sidelight, he cleaned everything thoroughly. Jim, if youre reading this; thank you again for such a great job and alleviating my concerns over replacing something this old. Stay safe & healthy!

I had an excellent experience with Pella. They arrived to do the work as scheduled at the time of purchase. Matt, my installer, was very friendly, neat and professional. He answered all my questions and was very thorough in explaining the new window operation. Pella is very fortunate to have Matt as one of their installers.

Matt Johnson did a fantastic job installing my windows. He was fast and courteous, and he worked clean.

We have replaced all our windows, sliding patio door and front door. The front was delayed and Pella installed all the windows and the patio door in August. The front door arrived on September and the installer find out it was four inches too narrow. So they need to reorder that door. It has been 3 weeks now since Pella reordered the front door and nobody tried to contact me to let me know the delivery date of the new door. I have called almost everyone (sales, customer services, recovered team) that I was given and nobody has responded to me until after I called them 3-4 times. They still dont have a delivery date and we dont know when we will get our front door. Very frustrating!

We are very pleased with out window install. Pella was ontime and the window looks awesome. The company that installed our Pella window was Grandy Pines Construction (Colby and Sean). Everything was done very professionallly and they cleaned up after themselves. We are very pleased.

PELLA workers (Weston, Nate, Casey & Jesse) did a fabulous job on window replacements, from the beginning of the process to the end. I especially appreciated the extra time and efforts that Weston put into making sure that I selected the perfect window options for each room. He patiently answered all of my questions & concerns along the way. He even dropped off the trim boards ahead of time so that I could paint them. And the installation went smoothly thanks to Casey & Jesse. Casey’s attention to detail was exceptional. He made sure to take every precaution ahead of time to protect furniture, carpets, etc. preventing damage & greatly minimized cleanup afterwards. I was extremely impressed with his professionalism & how hard he worked to make sure everything was working properly & spotlessly clean before he left. It had been a long, hot day for him and yet he still was cleaning up and asking if I had any other questions or concerns.Thanks to Weston & Casey for providing the best customer service possible.I highly recommend Pella not only for the quality of their windows, but also because of their dedicated employees.

Chase and Mason did a great job installing our windows, we are happy with how it turned out. Very polite and quick to answer any questions we might have while they were here. I would recommend them.

Jim, from Pella, came over today and installed our door. We couldn’t be more pleased with the result. The door looks incredibly clean and my wife and I can already tell how much of an improvement it is on functionality, quality and looks.Super impressed from start to finish. From the sales associate, Austin Douglas, to our Installer Jim. Pella just does everything right.

The young man did a great job. Left the place as clean as he found it. Was very helpful in answering my questions. Pella is a great company and Matt was a great installer.

John Bren did a great job, along with his employees jim H and Brian P.

Jim was awesome. Friendly, knowledgeable and got the job done quick. Cleaned up after himself and was on his way. Couldnt have been better.

This group of installers was the epitome of what you want for a window replacement project. They were totally professional and clearly understood what they were doing. They came to the house and immediately started working and didn’t stop until they knew I was satisfied.Would recommend them to everyone.Almost forgot to mention the names:Enver G.Mike KMike BLouis PYou guys totally rock!!!

Pella has been wonderful to work with! All touch points in this process from consultation to installation have been professional & personable. Highly recommend!

Very top quality from Sales to Installation..Installer crew was great.. very neat..explained everything they were doing..best construction crew weve had..thanks very much!

Had a great experience with Tyheed! Definitely recommend his service along with Pellas products.

The installers, Colby Smith and Chase Hoese were prompt and efficient. They arrived at the designated time and their knowledge and workmanship first rate. They were polite and took care moving things around and cleaned up the house upon completion. They even reinstalled the blinds on the new windows! The new pine and maple boards were cut and fitted exactly around the windows and the caulk and sealers applied meticulously! I highly recommend these Pella installers.

They guys showed up when they said they would and they worked hard to get the install done right. they consulted with me for how i wanted the outside to look and stopped to ask questions if they thought i should be informed. Great work and so excited for our new windows! Colby and Mike (installers) are welcome back to finish the rest of the house!

Jim did an amazing job.....5 stars. Professional, careful, precise, friendly, and cleaned up. Very very conscientious. I would give him 10 stars if I could!

Jim, our installer did an outstanding job. He was efficient, professional and did excellent work. He clearly explained what he would do and then did it. At the end he showed us what he had done and how to use the door.

The BEST, from start to finish! The salesperson, Jeff, was wonderful. He showed up on time, knew the product, did an excellent presentation, and followed up! Yesterday, the crew showed up ON TIME. Crew Chief Enver, along with Mike B. And Mike K. were a pleasure to work with. I knew from the time they introduced themselves it was going to be a good day. They protected my carpet, and wore face masks all day. The installation of my new windows appeared to go smoothly, and what a difference it makes in my home! Enver, and both Mikes totally cleaned up inside, and outside, after the installation was completed. They even vacuumed! Thank you Pella. I am VERY pleased!

The company had what I needed and were very flexible with install dates around my schedule. I want to commend the installers John Bren, Jim Houle and Brian Prazak for their helpful professionalism and attention to detail! Great service!

Pella replaced all of our windows and the patio door on April 5-8. The three person crew did a very good job, windows look great, and they left no mess. Windows passed inspection. They flagged one window panel that had a faulty latch and arranged its replacement with a new one from the factory. We were very happy with the result.We had opted for unfinished interior trim. While prepping to paint, we found a single piece of trim with a minor crack. After some back and forth with Pella to clarify the problem, they agreed to send somebody to replace the trim. The soonest available date was June 14.Luis arrived on time, inspected the window, replaced the trim beautifully in less than 30 minutes, and left no mess. We were impressed!We would definitely recommend Pella to anybody needing to replace windows.

We replaced nearly all of our windows on the west side of our home related to hail damage. We looked at a number of window companies and selected Pella. Simply put, we could not be more delighted. The windows are excellent quality and materials; the designs worked for us; and our salesperson, Bob was very helpful and attentive. Most importantly the installation process lead by Colby was flawless. He and his team were careful every step of the way, cleaning up totally each evening over the week project. He was respectful of our home and us while working efficiently and effectively; and at project end, he walked us through and talked about the new windows and how to care for them. Pella was pure pleasure to work with for the entire process. Thank you Pella team.

On day one our salesman Matt gave us all the details and made promises on the quality of these windows and doors as well as how beautiful they would look and he did not disappoint-in fact he was right on!Our Pella installation crew-Enver, Luis, and Matt did exceptionally well! They were very particular and detailed on their workmanship and went above and beyond answering questions and making everything look perfect-excellent communication and that is key! Very impressed! We went with Pellas black fiberglass product and it is classy and beautiful!!

Jim was my installer, and he was great. Super work, explained everything and super cleanup. We are a long-time Pella customer, and will continue to be so in the future.

We loved every aspect of working with Pella!Today Luis came out to replace a shade between the panes. I don’t think I have ever worked with a nicer technician! He showed me how to do everything in the future ourself if need be, made a small adjustment to the screen door (which we love) and replaced the shade. He was so knowledgeable about EVERY aspect of our door!We love our door but having such a pleasant experience with those from Pella that came here actually made the process FUN! I will recommend Pella to everyone!

Angel & Todd were both friendly, professional and thoughtful. They were steadily working to get the installation completed while cleaning up after themselves, which I greatly appreciated. They also explained the process and shared tips with me on how to best maintain the windows. I am very pleased with their work, the final product and their upbeat, pleasant attitude. They represent Pella very well. Thanks Angel & Todd!

Mathew Barnhart has been a gem at Pella. He is timely and extremely helpful at getting our replacement sashes ordered and sent out on two seperate occasions. Great service, great company. We love all 21 of our Pella Windows in our home!

Matt did a great job installing our windows.

Matt was very patient and courteous. He provided me with all the information I needed including pricing and options. I would definitely recommend him!

Chase and Mason were awesome. They were both professional and showed a lot of attention to detail. The work they did was exceptional!

Chase H. Colby S Mike B & Jack made a great team! They were very professional, polite & skilled. It was a big job but they got it all done in 1 day as promised & left the site as tidy as it was when they arrived. We are very pleased customers!

Matt Groth is an amazing representative. We got estimates and information from 5 companies and he was the best representative hands down!!! He is patient, informative, and a joy to work with.We do not have our windows installed yet and I will update the review after we have lived with the new windows for awhile.

The installers (Colby Smith and Chase Hoese) were excellent. They went above and beyond to ensure the issue with our previously installed double sliding window was corrected. They were extremely knowledgeable, professional, courteous, and tidy. A perfect example of why we decided to go with Pella for our window and door replacements.

Ordered a custom window and it came very quickly. Went to pick it up and it didn’t fit in my car, but Justin and Bob came to the rescue and had it delivered to my house. Highly recommend!!

I recently had a two Pella windows installed. I love the quality and new look they present. The gentlemen that installed the windows were awesome as well. Marcus and McKinsey were courteous, hard-working, and an absolute pleasure. My salesman Chris was awesome as well. I still have a few more windows to replace and will definitely be contacting Pella again.

Matt arrived promptly at the time assigned. He was courteous, polite and efficient. Very professional. He cleaned up everything. AND we LOVE THE WINDOWS!

We are very happy with the windows and patio door. Luis who finished the work was amazing; so professional and his work is flawless. He made sure we were very happy with the work he did and explained how the windows came out for cleaning and was just overall so great to work with. We didnt give 5 stars as there were some glitches with getting the install scheduled and finishing the job in the same day; they didnt have the correct trim and that is why Luis came back to finish it. I give Luis 5 stars but not the sales team! They were quick to call to talk about it, but it shouldnt have happened in the first place.

We had our windows installed about 7 months ago, and unfortunately one of the windows was damaged by another contractor working on something else on our house. Pella was able to send someone out to fix it and were super helpful and did not charge us extra to fix the piece that was dented. Luis did a great job - was super friendly and fixed it perfectly. Thank you!

Never, never again. Patio door closes tight in winter. Screen door that came with the original door was damaged on installation and never installed. Second attempt was poor quality, and had a cut in the screen and workmanship was poor. Took months to replace that screen door.finally got the replacement screen door several months later. We thought Pella was a brand we could trust. looking at whole house window replacement, will not be contacting Pella. Cost was high, but wanted the best. What a hassle. Never, never again.

We had new windows put in several years ago with Pella. We like the service and quality of windows. At that time they were moving to new door manufacturers and the sales person suggested we wait. He finally contacted us last July 2020 about a new door. It took 4 tries to get it ordered and installed. 1st time it was too tall, 2nd it arrived at warehouse damaged, 3rd time the inside trim was too short for the door. 4th time the correct trim was available and installed. Despite the length of time to get installed everyone was very professional and helpful along the journey. Hopefully our experience Pella had leaned a few things.Now the door is installed snd it is gorgeous.

Jennie, Dave and angel all were terrific to work with. Jennie kept me informed and was prompt. Dave and Angel were excellent workers and good very professional. You have a great team. Keep them and take good care of them because they truly care about pella and their customers

Chase and Mason were very very polite, so professional.I am so happy with work they did ☺

Luis and Brandon came and replaced a very old door, in a very old home (1911) and dealt with some adverse conditions, while installing our new sliding walk out door.While the installation was not a cookie cutter remove and re-install job, Luis and Brandon were able to put in the extra work and adapt to ensure that the new door would operate correctly and did a fantastic job!I would recommend These guys highly!A massive thank you to Luis and Brandon for the hard work and the extra effort!Dan Blomberg

Jim did an amazing job! Everything was so professionally done.

The installation went smoothly and easily. The team of John Bren, Jim Houle and Brian Prazak were efficient and pleasant to work with.

Matt was timely, friendly, well organized, easy to work with.. He did his job well and efficiently. I would recommend him and Pella Windows.

The service technician was on time (actually early but I received a phone call to let me know he was coming early). We had ordered the part last fall because the problem screen was at our lake cabin and I was not going to be there again. . Angel replaced the part and also rollers which were worn. He is an exceptionally nice gentleman! Thank you for the excellent service.

Very good experience with Matthew Barnhart in the Plymouth, MN service department.Matthew talked me through some confusion I had about which replacement hinges I needed for 40 year old Pella windows. (Thank you, Pella, for continuing to make and stock parts for your older casement windows.)This is the second time that Matthew has helped me. A year ago, when I was first ordering replacement hinges he took all the time needed to get the order right and also gave me several useful tips about installing the hinges and maintaining our Pella windows. Matthew knew the product and how to get the job done.Thank you!

Matt went above and beyond in making our door install look as good as can be. He was pleasant, courteous, professional, skilled, and patient. Thanks, Matt.

The installation professionals Enver and Mike were prompt on their arrival and were very professional through the installation process. They were courteous and very communicative making the experience very smooth. We are having one more window installed and will be requesting these two again. Thank you .Also, they even offered to help move furniture when come pleat, of which we declined but very much appreciated the offer.

I had 4 basement windows, 8 single hung, 2 double hung and a large bay window installed, the crew did a great job, finished in 2 days and any issue that came up got handled fast, these guys know how to install windows !! Chase, Mason and mike went over and above to make sure everything went smooth and were very professional, cleaned up after, all I did was watch the progress !! When I do my addition I want them back for the window install, this job went better than I expected, I am very happy with my Pella windows !!

We had two windows installed to replace existing ones. The team of Enver and Mike did an excellent job all the way around. They were prompt, friendly, courteous, and careful about their work. They completed their work promptly and left the place spotless when they were done. Enver walked me through the installations and gave me the chance to ask questions. Very professional crew and excellent work!

We were very happy with the installers, Enver and Mike K. They were very courteous, professional, and worked around our schedule. When we noticed some factory nicks, they repaired them on the spot to our satisfaction. The quality of manufacturing and wood has decreased from 5 years ago, when Pella did our other windows.

Enver (team lead) was fantastic to work with. He never faltered with the phrase “Do have any questions” at every step of the process. His team members Mike K, Mike B and Luis never faltered in their work progress but at same time were quick to greet you with a warm smile and a “ Hi, how are you “ when in your presents. Great team and great work. Would not hesitate to request them for any future projects needed to be done for us by Pella. And on another upside the product provide by Pella was flawless.

A new door was installed by Matt. The old door had been in place since 1953.This meant the original had not been a pre-hung door. Matt removed the outer frame as required, installed the new door. The unit was well insulated, and the installation of trim was completed. We are very pleased with the door and the installation.

Matt was super helpful fixing an order I had for window repair. He was very patient and knowledgable with all the questions I had.

Enver Gashi with Mike K did a very professional job installing 5 new windows.

Pella has installed and supported their product exceeding my expectations. Today Luis visited our home to address a few install follow up items and addressed everything, even new items. His attention to detail and my satisfaction as a customer was great!

This is our second time using Pella. We love the windows... expensive... but worth it. Our installers were prompt, polite, and had attention to detail... they noticed a fine scratch in one of the windows and advised me, and set up a time for a person from pella to come out snd address the issue. I really appreciated that. Also they reinstalled our wood blinds that was a nice gesture and I really thought that was thoughtful. They picked up all the materials and were very nice! Thank you !

We’ve had 3 different window installers in the last 15 years. These guys were hands down the best! Enver, Mike and Amos were professional and friendly. They went way out of their way to make sure we were satisfied and happy. We will be requesting them for our next window install. They were fantastic!

Install guys were great!John Bren, Jim Houle & Brian Prazak.

The team that installed the new windows were as good as you could expect. From the moment they arrived on time till they left, not one speck of dirt left after completed. Install was smooth and not a hitch. I highly recommend Perla windows especially cause of these 3 super installers. A+++ for a job well done.

For the money I would have appreciated a little more involvement from the sales person. We felt that once the sale was made there was no attempt at checking in to see progress of job. We feel that nothing differentiated Pella from any of the others. Quality of patio door is average. All said and done I will look around before starting next stage of work.

Jim did a great job on our door install and were really happy with the product.

Luis (sp?) performed replacement of the flashing on a newly installed Pella door.His work was exceptional. He is a true highly skilled professional.

Sales rep (Zach) and the installer (Jim) were great to work with on my patio door replacement project. Everything happened on time and exactly as they stated it would. Everyone I worked with was very pleasant and I definitely will work with this company again for any future projects I might have.

Pella Plymouth is the best of the best. The installation is complete, the windows and finish trim are just beautiful. Every person along the path, from sales, scheduling, installation and follow-up was truly focused on our satisfaction. Were still discovering more things to enjoy about our new Pella windows! Thank you all!

We had 14 windows replaced. The customer service was top notch, all the way from sales and delivery all the way to the installation. I am very pleased with the company so far... the installers were kind and very professional. Thank You!

Replaced all windows, patio door and main entrance door. Very satisfied with the products and the installers at JDI services.

We have had one door and all our windows replaced by Pella. Our experience working with Hunter was smooth and painless. Brandy calling to keep in contact about our timeline for install was great as well. Can’t go wrong with directly dealing with the wonderful people at Pella! Not such a good experience working with Lowe’s for a Pella door- go through Hunter.

Matt Groth provided me with information regarding window replacement options and did so in an extremely courteous and professional fashion. Having been in business for many years myself, I know Matt is exactly the type of employee that makes businesses successful. With that in mind, if you are looking for an honest quote on windows Matt is the person to ask for. You will not find a more courteous and professional representative. Thanks Matt! Superior Job!!!John Tongen

Luis was friendly, professional and detail orientated while dealing with our color match issues associated with our door frame.

Starting with Matthew C. our Sales Rep. he answered all our questions from start to finish. When I contacted him, he always got back to us within a few minutes including evenings and weekends. He sold us what we wanted, and that to me is what makes a good company.When it came to the installation of our windows, Caleb, Matt, and Byron did an outstanding job!! Caleb explained to me what they were going to do, and always answered my questions. I am very pleased, and beyond happy with Pella Windows and would highly recommend them.

I received Incredible service from the Pella service staff. I have never experienced such professional service from any other window company in the industry. I was blown away!!Thanks to the Plymouth staff for the extra efforts.

We had patio door and windows installed. Ordered last Fall, service scheduled for this Spring in April. As with everything with Pandemic, things delayed, but we were kept in the loop. Luis finished our service today with new door handle installation, as ours originally was scratched. He waa very professional and friendly, and made sure everything worked well prior to leaving. I would highly recommend Pella and all the great staff we encountered. Thanks.

Matt did a great job installing 2 new windows. Quality of work was great.

We had 3 windows replaced with Pella. Compared to our experience with other installation projects, this crew was amazing. They were all very friendly and cleaned up after themselves we couldnt tell anyone had been there (with the exception of the great new windows). We also appreciated being able to schedule an install date at the time we ordered the windows rather than being told it will be XXX weeks out for install, expect a call. Great experience and we would definitely use them again.

Enver, Mike B, Mike K and Chase were an excellent team! Their craftsmanship in the install was excellent. The trim work was fantastic. And they left no trace leaving our home cleaner than when they arrived! They worked fast and efficient. Even with sub zero temps outside our house really never got cold. We love our new Pella windows. It’s a total upgrade for our home. They look excellent from the outside too. Pella isn’t cheap but you get what you pay for. Totally worth it. Daniel our sales guy was patient and worked with us so we could make this happen as well. Thank you to our install team and Pella for a great experience! Pete O.

Luis Perez did a wonderful good installing front door and coming back to install handles later! Very courteous, prompt and knowledgeable! Our door looks terrific!! Thank you Luis!

Jim did a great job with the install. Couldnt be happier with the new door!

The door is beautiful and a great enhancement for our home. The installation crew was top notch. I highly recommend John Bren, Jordyn Houle and Brian Prazak. Excellent craftsmen, respectful and a pleasure to have them in our home. Thank you!

Outstanding job and service by Casey and his crew.We will absolutely ask for them the next time we replace windows.!

Jim was great! Awesome door

Luis Perez from Pella repaired some areas on our Pella window trim where there were gaps in the caulk. Luis arrived on time and was very polite and professional. He worked quietly and diligently. Luis made sure to ask me if I was happy with the each windows when the work was completed. The work was done with excellence and I am very happy with the final results. Thank you, Luis!

We were very impressed from start to finish. We kicked tires from other window companies before deciding on Pella. Our sales rep Zach Barrick was very informative and professional. He respected our time and did not put on a hard sell, where the others over stayed their visit and used pushy sales techniques. We were equally as impressed with Pellas installers Never Gashi and Colby Smith. They arrived early, were incredibly courteous and respectful, especially during these sensitive times. They went above and beyond, and the instillation was impeccable. We will be buying more from Pella, and highly recommend them. Thank you.

My husband and I worked with Matt Barnhart and he was amazing. He knows his products and was very helpful with getting the materials that we need to complete our project. I will definitely use Matt and Pella again and will recommend to family and friends.