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The UPS Store
3500 Vicksburg Ln N, Plymouth, MN 55447, United States
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The UPS Store
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Me
Review №1

Went Saturday morning and had horrible customer service. Two people behind desk. One guy is helping a couple find their lost package. One lady is talking with a customer about her trip to Maine or Maryland. The guy is taking notes about all the places he should visit. The lady working there doesnt acknowledge me. Im thinking she has to be on a break or something. After standing there for 10 minutes holding the box Im trying to ship she acknowledges we with a wave. No smile, no greetings. Oh so she is working. No apologies for having me wait 10 minutes all I got was do you want a receipt

Aa
Review №2

Very helpful and quick yesterday, despite a large line. I needed an application notarized, and when you do, the notary scans your ID for their records. I told the notary I also needed to submit a photocopy of my ID for this application, and he made a second copy and gave it to me at no extra charge. Good notary services are harder to find during the pandemic, and this store has historically been very helpful with other services as well. I definitely recommend this location!

Ma
Review №3

Amazing customer service and great owner.

Em
Review №4

Joan was awesome! She helped me out with a rather complicated shipping request that would have stressed me. However, she met it with a smile and a kind heart! Amazing!

Ke
Review №5

I went in there to mail a package I hadnt quite taped up since I ran out of packing tape. I had intentions of buying a roll of tape they sell, but they were out of stock. The worker didnt hesitate and she provided some tape for me and soon enough, the package was left with them and I was on my way. Fantastic job as always UPS.

Sa
Review №6

I mail A LOT of packages because my kids live in different states & this is my go to way of sending them things, I do the gift wrapping and they do the packaging. Everything arrives in perfect condition and in a timely manner. The one time a birthday gift for my grandson arrived later than the delivery date i was given they refunded my money. Amazing. Staff is beyond helpful. Truly a wonderful place to do business.

Ki
Review №7

The staff at this UPS location have always been friendly and helpful. On my most recent visit the gentleman went our of his way to help me with a packaging solution. They ease the burden of shipping logistics and I appreciate their service.

Wa
Review №8

They always have great service

J
Review №9

This is a great UPS Store. I drop off packages here quiet often and they are fast, professional and friendly. I am never in there more than a minute or two, then back to my car and on my way. Thank you for your wonderful service! :)

Ci
Review №10

Clay and his crew did a fantastic job handling a delicate claim on a Christmas gift mailed to my mom in Texas. He was extremely responsive and helpful in filing the paperwork and kept me apprised of the progress of the claim. Outstanding customer service. Will definitely use his store in the future. Clay is an asset to UPS for sure!

Pa
Review №11

The crew at this UPS store are helpful, knowledgeable and speedy. I often send them emails with attached art references that I use to doing pet oil paintings from. They make them the size I request and print them and I pick up. Very handy for me. Thanks guys.

Pa
Review №12

This is my favorite UPS Store! Everyone is super helpful and professional. Their pack & ship service is consistently great, and they can handle all of my printing needs - even posters. :-) Thanks guys!

ro
Review №13

Very profession and quick

Jo
Review №14

Holly at this UPS store was one of the best customer service reps I have had the pleasure of dealing with and Im in an industry of customer service so I know a good one when I see one! She walked me through the entire process of me getting an address for my business in a more metro location. She was patient and thoroughly walked me through the entire process. She is the face of this company and I will continue to do business with UPS at Clays store because he hires great people that make my stressful mail situation a pleasant one! Thanks again!

Jo
Review №15

I am in the middle of a move out of state and am packing for the move. The people at the local ups store have been very helpful explaining ways to pack the irregular items in my house. Keep it up!

Dr
Review №16

I have been using this business for all of my mailing and shipping needs. Clay and staff are always friendly, courteous and make sure all my needs are met. I highly recommend them to everyone!

Si
Review №17

Excellent customer service. Amazing team. Thank you for helping me with everything from notary services to return services. Love the team and how helpful they are.

An
Review №18

Professional staff. Attention to details and great customer service. Always a pleasure knowing this UPS store is reliable. Highly recommend

Do
Review №19

Great experience. Great customer service from Holly and Clay. They were so nice! The little things like being nice and respectful go a long ways to me. Two thumbs up.

Ca
Review №20

Great people, so caring - they will go above and beyond for you every time. The customer comes first at this UPS store.

Al
Review №21

This place used to be run by a grumpy old indian guy, but now a really nice couple took it over. Super nice change of pace!

Ti
Review №22

The staff and team at this store are always great. Friendly and always quick and accurate with my printing and binding projects. Keep it up!

Pa
Review №23

#1 always there for me when i need them .. they always go the extra mile to make sure im 100% satisfied.

La
Review №24

The most disguasting UPS store on the planet. Employees are rude and unhelpful. One time they sent me to a wrong place to send a package. Another time they don’t even want to take it. It’s right by my house but now I need to drive to another store. AVOID AT ALL COST!!!

Gl
Review №25

Always helpful. They help you ship in the most cost effective and efficient manner!

Sh
Review №26

I always use this UPS store because the service is very professional and the staff are helpful and always pleasant.

De
Review №27

The service at our UPS Plymouth-Vicksburg store is excellent. Fast, friendly and efficient!

Ma
Review №28

Everyone was very courteous and helpful waiting on me. I use them a lot when I have special things to mail. I would recommend them to anyone.

Bo
Review №29

Fast and efficient! Best kept secret in Apple Valley.

Li
Review №30

The staff at this location are always friendly and helpful. I was very happy they were open on a postal holiday so I could get a package on its way.

Na
Review №31

Every time I go to this UPS location, Im greeted with a smile and great service. Consistently great!

Ri
Review №32

This is a terrific store. The staff is trained to be professional and is interested in seeing that a customer is well taken care of.

Je
Review №33

The Team at this store is fantastic. Fast, accurate and always ready to take on a tough print job at short notice for me!

Ja
Review №34

Clay and his team are awesome!Fast attentive and friendly! I frequent them often for flyers, prints, copies, mailing needs for my business.

La
Review №35

Great, awesome store. Had them deliver some paperwork for the sale of a vehicle on Craigslist

De
Review №36

The staff here is great...remember me each time I come in and ALWAYShelpful and friendly...I actually drive past another shipping store to come to this one.

Pa
Review №37

Always great doing business with this UPS store. Staff very helpful and prepared to go the extra mile for their customers.

Bu
Review №38

Everytime you walk in there, they always greet you with a smile & get the job done quickly & professionally.

Ja
Review №39

They are always so helpful in getting my boxes ready for shipment!

Ry
Review №40

My business requires a variety of printing needs. I send files in advance & the helpful staff at this location always has them ready & looking great.

St
Review №41

Your one stop shop for postal and notary needs. Quick convenient and friendly. Why go anywhere else.

Ja
Review №42

They over charge for shipping. UPS website quotes 40% cheaper, same insurance and size and actually i estimated a higher weight. My advice would be to print your own UPS labels.

Da
Review №43

Great service, easy parking, and rarely a wait makes this a great place to mail your items.

Pa
Review №44

Ive used this UPS store many times and the experience has always been great.

Ry
Review №45

Not worth your time or the extra they charge. It appears everyone that works there wakes up on the wrong side of the Bed! Unless youre returning an item from amazon, Id stay away. Was quoted this afternoon $54 for my package.I went home, arranged on the UPS website was charged $32.

Er
Review №46

Been here a few times to return Amazon purchases. Always very helpful staff and short wait times. Cannot comment on shipping prices though.

Ka
Review №47

I am in the UPS office in Wayzata relatively often, sending cookies to grandchildren in college. Everyone there is very pleasant and a pleasure to deal with!!!

Sk
Review №48

I went to this store under instructions from my employer and was tolsd they no longer preform these services by the rudest people. I had a very simple question and they were so ugly and hateful. If you can go to another store I would advise that you do.

bo
Review №49

Great place for,shipping packages and picking up shipping supplies! Great customer service!

Da
Review №50

Friendly and usually fast way to get packages delivered

Ku
Review №51

My go to place for all things shipping. Always a super friendly and extremely helpful staff.

Ba
Review №52

This UPS Store is THE VERY BEST with special accolades to Clay and Katrina!!!

Ch
Review №53

Good parking, never a wait, cheerful employees. Exactly what a UPS store should be. What more could we want? Will return!

Da
Review №54

I have used this UPS Store for the past 7+ years. Quick, efficient and extremely helpful.

Ti
Review №55

Very good service, have plenty of supplies on hand

Sh
Review №56

Fast service and courteous staff.

Ga
Review №57

Send a international package. They charged my 5 times and send thru usps. Usps charges 5 dollars while they charged 22 dollars. And on top of that package got misplaced and also they told be its traceable which was false. Wont go again. They cant rip customer like this.

Ke
Review №58

Extremely helpful, great customer service!

Ch
Review №59

This place is fantastic. Everyone is so friendly and helpful.

Na
Review №60

Always friendly and helpful.

Ma
Review №61

Wow...I shipped a antique milk can once to Canada...100% feedback on eBay

Er
Review №62

Not very friendly or helpful, asked if I wanted to buy tape to seal a box. Disappointing.

Di
Review №63

Great service, fast & friendly.!

Po
Review №64

Had some business note cards printed and received fabulous help choosing paper. Friendly staff, too!

ja
Review №65

Excellent service by friendly people.

Vi
Review №66

Excellent friendly service.

Da
Review №67

Always service with a smile.

Be
Review №68

Kind people and quick service.

Na
Review №69

Employees are quick!

Wi
Review №70

Always efficient, fast, friendly.

St
Review №71

Great service.

Ma
Review №72

Always very helpful

ju
Review №73

This UPS store always gets it done

Ji
Review №74

Friendly. Fast. Efficient.

C
Review №75

Great Staff, great service!

Ma
Review №76

Always helpful and knowledgeable.

Je
Review №77

Bad printing job, bad customer service. Go to FEDEX instead.

Th
Review №78

Excellent service

Information
14 Photos
78 Comments
4.7 Rating
  • Address:3500 Vicksburg Ln N, Plymouth, MN 55447, United States
  • Site:https://locations.theupsstore.com/mn/plymouth/3500-vicksburg-ln-n?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 763-559-9330
Categories
  • Shipping and mailing service
  • Business center
  • Freight forwarding service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:Closed
  • Tuesday:10AM–4PM
  • Wednesday:Closed
  • Thursday:9AM–7:30PM
  • Friday:9AM–7:30PM
  • Saturday:9AM–7:30PM
  • Sunday:9AM–3PM
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