user
AutoZone Auto Parts
3010 High St, Portsmouth, VA 23707, United States
Appearance
AutoZone Auto Parts
Comments
Ge
Review №1

The manager made up for her horrible employee. Tall bald man should go! Rude as F!

Ly
Review №2

Thank you again to Mark he went above and beyond with helping me. Excell customer service as always.

Ed
Review №3

Can usually get what i want with professional assistance fron friendly staff...keep up the great work...

El
Review №4

Very helpful. They checked my battery for me and it passed so I was happy

P
Review №5

This place is awesome. During Covid some of the other places are over run. But this place Stays steady but not overwhelming. Friendly and helpful staff. Last night I had my battery checked on my car. No problem:)

Ta
Review №6

Everything I needed was in stock & Employee was very nice assisting me.

Ce
Review №7

Great people to work with and prices are very good check them out if your looking for car parts.

Gr
Review №8

The most helpful staff at an auto parts store that I have ever been to.

Bl
Review №9

Trina was awesome! Customer service was impeccable! Trina gave me a great deal and even pulled my oil for me!

Br
Review №10

Had to return some tools that I couldnt end up using. Had my receipts and everything.Darrell processed my refund, but boy was the cynicism thick.I didnt use the tools and it shows. I had everything on me to prove purchase, so the reception seemed funky. Got my refund but Im skipping this one from now on

Ma
Review №11

Clean store and friendly, knowledgeable staff.

De
Review №12

Great customer service! Employees very knowledgeable

el
Review №13

The manager was very inter- Active with both her staff and customers. She was able to help find the correct parts and ensured that I still received my discount. :-) team work is DreamWork!!

Er
Review №14

Got good discounts

Do
Review №15

The best in town always professional with business

Bu
Review №16

I have a older vehicle they did not have my part but helped me find a place that did.

Ad
Review №17

Great 👍 store

Je
Review №18

I needed my battery replaced in a pinch (and after 6PM). The employees at this location are incredibly helpful and friendly and got me back on the road in no time flat. If you need a reliable place, go here.

Jo
Review №19

Every time I go in, Trina and Godfrey always deliver top-notch service. Very friendly and helpful.

Pa
Review №20

Going into AutoZone has always been fast and convenient for me. The staff is really friendly and they speak to you as soon as you enter the door. Their prices are competitive compared to other auto stores. I will always be a fan of AutoZone.

ch
Review №21

Very friendly staff. Very knowledgeable. Very 5 star worthy

Je
Review №22

Had what I needed, in stock and the prices were better than the other auto parts stores. Friendly service and quick in and out.

Ja
Review №23

Friendly helpful staff

Cr
Review №24

Staff was friendly and very helpful.Worked with me on a minor electrical problem.Im very pleased with the experience.

Wi
Review №25

They have an awesome program called the Green Recycle Program that rewards customers with a $10 merchandise credit per battery (max 5 per customer per day) in effort to keep batteries from polluting our environment. Its an awesome way to help reduce the cost of parts... I love it!

Ry
Review №26

Excellent customer service. Came in on a Sunday afternoon. Brian helped me find the right lightbulb to replace the burned out headlight in my car. He was very knowledgeable and effusive in his advice. Thanks Brian!

Sh
Review №27

Very friendly and helpful employees working here. I always find what I need when I go in. And if I can’t, I’m never lost for long because there’s always someone available to help

Le
Review №28

They were very helpful but there was a long line. The line itself wasnt very long but whatever the other customers were ordering or doing seemed to take a long time. But the employees are helpful to find whatever it is that you need for your car since that can be pretty complicated.

Kh
Review №29

They really only help people who dont know what they are doing. I work on my own car know the exact part I need and they never know whats going on. Just for a Tie rod I was there for over an hour. Auto Idiots is more like it.. the one I went to anyway. Smh can we get people in here who know a thing or 2? Telling me the terminology I was using was confusing.. well thats what the actual manufacturer calls the part... step up your game.

Je
Review №30

I was looking for a fuel filter. The clerk said that was a closed system and required a mechanic or dealer to service. Later I found this was not so.

Da
Review №31

All ur auto parts needs!

Ga
Review №32

Went in to find supplies for my car

Ti
Review №33

Great service and speedy response, had what I needed and very helpful advice 👍

Su
Review №34

Extremely helpful and kind. Went out of their way to assist me. I would highly recommend them.

Gl
Review №35

The counter workers were more interested in discussing their last training seminar than helping me with the parts I needed.

Pa
Review №36

Staff hard of hearing

Vi
Review №37

Walked in to get an item under my commercial account, the guy behind the counter had no idea what i needed even though i gave him my account number and the part number of the part i needed, pointed at isle five after me explaining what i needed to get and just vanished, had to start the process all over again with another employee, no hello, no goodbye nothing, didnt even ask me for the PO number or anything, the sad part with 7 people working there were only 2 customers in the store.

Ni
Review №38

They have good parts for your car

Mi
Review №39

They were very professional quick and helpful

Li
Review №40

It says youre open, but no one answered and it says I reached a non-working number can you update your website plz

Am
Review №41

Manager is very rude.

De
Review №42

Always easy to find someone to help you fast as there is usually someone saying Hi to you as you come in. They are friendly and helpful without feeling like they are just waiting for you to do something. This is actually my favorite location.

jo
Review №43

New & clean. Didnt have what I needed when I visited & right around the corner from another auto parts store. Right on a main thoroughfare in Portsmouth. Easy to get to.

Th
Review №44

Excellent staff. One of my favorite autoZones to go to

Jo
Review №45

They were very rude. I went here to use the code reader and they said I needed one of them to come out and do it because someone stole the last one which o was fine with that but the problem was they made me wait over 10 min so they could continue to talk to there buddy so I ended up walking out and would never go back to this location

Ni
Review №46

I came in to get a battery hold down for my Jeep Liberty. Jeanandre went out of his way to help me when he found that my tray holder was corroded. He worked on it until he got me straight.

La
Review №47

Great service and fast check out. Way better than at Advance right down the street.

Ci
Review №48

The first man seemed more intrested in his good old boy conversation with another man than helping me. The man even told him to go ahead and help me, which he declined and continued his conversation. I waited patiently and when he was finished he definately was not into helping me. He gave me half information and I could tell he hated going out to look at my car part. He sold me the wrong part and I had to return it. Older guy and the rest of the people who work there have always,been very helpful.

Wi
Review №49

Dude was very knowledgeable and he really wanted to help me with my impala

lo
Review №50

The Ladies were a Great helpThanks Ms. Brenda.

To
Review №51

The associate that helped me was absolutely fabulous and I will come back to that store again for all my auto needs and a big thank you again

Am
Review №52

They are very helpful. And speedy.

Ja
Review №53

Staff was very helpful when making decisions on purchasing for my car. Very professional and down to earth.

Do
Review №54

Very helpful staff and everything I needed was there

Ke
Review №55

Just a quick stop in but didnt have what I needed.

Ja
Review №56

This place had amazing customer service!

ke
Review №57

Didnt put parts under number so i had to repurchase the parts again place is a scam

Co
Review №58

Superb customer service and friendly staff! Always find what I need here!

Li
Review №59

Very informative and referred me to the mechanic they work with to get a good job done for a good price...

In
Review №60

The girls were excellent great customer service no wait. My only stop for auto parts for now on

L
Review №61

Friendly, respectful service. The store is clean and well stocked.

Cr
Review №62

These people really know how to help the customers and know what theyre doing unlike the other three auto parts stores that are in this area within 1 mile apart

Ca
Review №63

Friendly people, they know there stuff

El
Review №64

They have the best knowledgeable employees!

Ca
Review №65

Very nice and help full love the crew

Ca
Review №66

Kind & courteous staff eager to assist u including diagnosing your engine light issue(free), & helping u to save $!🤗

Ly
Review №67

Deondre?? And staff were to cool for me! Lol

Pa
Review №68

Friendly staff. Really well equiped

Sh
Review №69

Not the best service order depart went in two different times before it was finally there its kind of like Lowes its a 50-50 on that

jo
Review №70

Knowledgeable people with a great attitude

Mi
Review №71

Had alternator checked wss told it was not working. The person that checked the alternator. Went to other places and they both said it was working Smh

Ki
Review №72

Friendly staff! Enoch was very helpful!

Ch
Review №73

Great service very helpful Associates

Na
Review №74

Like the staff. More knowledgeable than advanced around the corner.

Ch
Review №75

Standard service. Better than expected with women behind the counter.

Di
Review №76

All around great autopsy store.

Yo
Review №77

Real good customer service and information

ba
Review №78

Always have what I need.

To
Review №79

Diondte was fantastic. He made my day.

T
Review №80

Nice folks..brakes to high

te
Review №81

Very Polite, Well Trained, Helpful, All about you, Thanks

Be
Review №82

Ok but cheap windshield wipers dont last two weeks with rain percentage and no refund without receipt.

Sc
Review №83

Very helpful and nice

c
Review №84

Great customer care and honesty

Jo
Review №85

Great customer service

Br
Review №86

Clean! Organized! Friendly!

Ja
Review №87

Fast friendly service.

Cy
Review №88

Excellent service. No waiting.

St
Review №89

Awesome service and customer experience

Mc
Review №90

Always great service

Su
Review №91

Very helpful staff.

Te
Review №92

:very hel]ful

Le
Review №93

Not helpful. Rude

Cl
Review №94

Reliable auto parts!

An
Review №95

Very helpful

Jo
Review №96

Excellent Sales staff

De
Review №97

Very polite, great customer service

Na
Review №98

Great customer service

Wi
Review №99

They always helpful

L.
Review №100

ALWAYS Great Service

Information
21 Photos
100 Comments
4.4 Rating
  • Address:3010 High St, Portsmouth, VA 23707, United States
  • Site:https://autozone.com/locations/va/portsmouth/3010-high-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A6467&y_source=1_Mjk1NDM5My03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 757-215-7995
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–6PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations