It is a long wait for customer service to properly asset for battery warranties at this location.
Having attempted to arrive for service at your posted store hours followed by an attempt at calling the general number which Im told by the customer service desk no one answers as no one is ever at that office. I called a day ahead to confirm the hours of service and was told that you would be open at noon on Saturday. I arrived to an undated handwritten note stuck to the door shortly before opening time which stated you would be closed until noon tomorrow. Which tomorrow? I have no idea, was this posted yesterday or today? Called inside and was advised they might be open tomorrow (Sunday)at noon.Needless to say I decided to engage with a nearby small business tire shop which had me in and out in less than an hour who was happy to serve me. Im not going to give Walmart another dime or moment of my precious time.
Convenient, great customer service, was promptly helped with minimal waiting to be served.
Took the truck there for a quick oil change while doing some shopping, shouldnt be a problem right? Well got a call from the, mechanic who was doing my oil change. He said he couldnt get the skid plate off to change the oil.... You dont take the skid plate off to change the oil. Where does walmart find these people? Got my keys back and left.
Great customer service.
Went there to have them patch a tire and the dude ended up breaking my TPMS sensor
Bought 4 tires for under 200! Got them installed at Walmart for less than 50. And it took them less than an hour to change my tires!!! Awesome!
Fast and very nice help
Their tire center opens that noon I guess everyday Im not sure but I think the door finally opened at 12 05 and then once you get inside the people that work there are running all over like they didnt know they were at work I think they finally waiting on us at like 1215 and yeah but they fixed my tire 15 bucks and that was good.
Great customer service
This location is a hit or miss some days the staff are very courteous and some days you feel as though you have walked into a bad fast food restaurant. Also, your wait time is a hit or miss. Be prepared to wait regardless. I went in on a Saturday for a tire patch and my wait time was two hours. The mechanics there are knowledgeable but they are not a Nascar Pit crew. Will I revisit this location? Yes, simply because of location and cost. If there was an alternative options I think I would try it.
My tire light came on, rainy cold day, the tech filled all of my tires, great, friendly service.
Sams gone
Very slow. Poor Customer Service! I am no longer a valuable Walmart customer!
Got everything I need done quickly even though they was full
I was informed of amount of time needed to complete Oil Change - 2 Hours, due to 1st come 1st served basis. Customer service was friendly & shop was clean.
Great prices, clean area, but extremely under staffed. Had to wait over 30 minutes to pick of vehicle. One employee was scanning tires and would not step in and help other employee with customers. It was obvious she was hiding and did not want to help. Also a vehicle was parked in handicap parking and did NOT have handicap tags or placard. No one cared to call the police or go on store intercom to request owner to move vehicle.
Had to get a leak repaired in a tire. An hour and 45 minuets later finally finished. I left them my number to call but when I returned from getting a few items from the main store I found they hadnt started due to not finding my lug nut lock key. No phone call due to it not being local. No page over the intercom. Nothing. Never again will I shop here.
The way I was treated, I feel like I was an unwanted customer. The employer there wanted to wait on another person to take my order instead of doing it himself which took almost an hour just to get the process done. If it wasnt for the fact that this Walmart was close to me, I wouldnt even go back to this Auto Care Center anymore.
The auto care Manager Chris is the best at the Fredrick Blvd location.
Got to the tire center at 8 a.m. when they opened. Had 2 tires installed on my truck in about 30 minutes. Great job team.!
This is the most ghetto Walmart around lol always an interesting experience
This location deserves a five-star cuz it has a variety of things and I recommend going there
Good selection off goods great price on tires
Asking the customer service
When I show up to pick up my car after an oil change, I don’t expect someone to be driving my car around Walmart at an inappropriate and unsafe speed. This is my car, not your car to play in. I am so mad at how disrespectful that is. Also, the hood was not closed all the way while you were joyriding so you could’ve shattered my windshield, broken my hood, and both hood struts.
Customer service representative was very cordial.
Great prices on tires but cant believe just to put the tire on my rim they took two hours.this was in the morning didnt have much customers.wow and i had no choice but to wait😡
Customer service is always bad and labor always takes longer than they estimate, but its pretty much the cheapest place you can go for routine maintenance. I hate it every time I have to go here, but I still do.
Took longer then estimated and once I got my car back their was oil or grese all over my stearing wheel and door handle
Friendly and courteous. Clean and organized.
Nobody showed up for work. Wait time three hours third in line Really Walmart here some people who wants to work
Terrible service, broken door! I came in during shift change and witness a customer being told to wait for the next rep because the rep helping her wanted to go on break.. in the middle of being help.. smh... the new rep was helpful but overwhelmed and cold because the door to the store is broken and wont slide close and it was 32 degrees outside.. however, my car battery was much cheaper here than advance auto! So I endured the cold and bad attitudes! Lol
I havent had any problems here. They are pretty good. Oil was changed and car vacuumed out.
Great customer service, great products at great prices
The service was relatively fast, they were efficient and thorough with my tire service
She was of great help thank you jean.s
They got good price and service on oil changes
Get there at 7 in the morning and you will get fast service
Service was a little slow due a large crowd and they only had one person placing orders, but they got my car out quick . Tire service
The guys do a good job in the tire center.
Every time I go to this Autocare location and this lady is working I have terrible experience customer service should be number one if you dont enjoy your job and enjoy taking care of your customers find another job lady
Great fast and friendly service.
I enjoy my shopping experience here. I shop here often.
Always get my oil changed there quick turnaround
Ive called here multiple times to try an purchase tires. No answer on the phone and no msg either. Guess Ill go elsewhere to buy tires.
Very good service power recommend it to anyone
Excellent place to have keys made
I really dont like the changes it seems like it make the line longer
Always great service
Friendly, professional service that works quickly and with care!
Great service and in a timely manner.
Hard to get them to answer the phone, but they do great work
I called there for a oil change 230 they told me they stop doing oil changes at 6 oclock I got there at 4 oclock and Chris told me he couldnt give me one. They sucks
Usually too busy for staff on hand
Great people and good service
Had a flat tire they fixed it right away, honest person who worked on my car, had a dead battery and after I bought it he put it in for free!
Great customer service
I go there to get my oil change!
It was a lot of work to get out that store
Told me I have An Oil Leak,But!Tech cant find it.
Always great hospi
Attendant was very helpful
Nice and dependable.
The way this establishment is run is absolutely ridiculous.
Couldnt get tire sensors reset!!!!
Great tire installation
Slow they need help on
This auto center is very professional. I get my oil changed here. I have to say that theyWill also go about and beyond to help people.
Ok
They overestimate the wait times.
Always a wait
Service stinks
Fast service
They was good
Just be patient
None
Deal theft