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Abra Auto Body Repair of America
1900 E Polston Ave, Post Falls, ID 83854, United States
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Abra Auto Body Repair of America
Comments
Ry
Review №1

After calling 12-14 other body shops who were either, extremely abrupt, didn’t care or just wanted you off the phone. In addition to that, everyone couldn’t start work on a vehicle until November.I called Abra and Lance answered.Problem solved.Not only did he take the time to understand what was wrong with the vehicle, he understood the time constraint and was able to give a loose estimate from photos I’d taken. Less then 4 weeks later and the vehicle is exquisite. Throughout the process, if any extra expenditure was needed, Lance called me immediately to ensure everything was good to go. Clear and concise, with photos to back it up.I have nothing but wonderful things to say about the techs, paint work and biggest of all COMMUNICATION that Lance and Abra work with.If you are going for any type of auto body repair, call Lance.

Po
Review №2

This team is spectacular they communicate well, deliver great results. Highly recommended!

Ta
Review №3

We had to leave for a trip and asked if they could take it while we were gone (5 days) and have it ready when we got back so I could have transportation to work.They did. It was clean and perfectly matched to the rest of the vehicle. Ready the day we got back and when we asked. Very friendly staff. Highly recommend for a timely and professional service.

Ad
Review №4

We have so appreciated the hard work and fast service! Attention to detail was spot on. Customer service is amazing and vey knowledgeable, great communication between them as well as with us. We highly recommend them to all our friends and acquaintances alike. Thank you for your exceptional service!! We are happy to refer you anytime.

Ca
Review №5

Friendly Customer service. Outstanding repair job fixing /painting our truck that was hit in a collision.. Extremely satisfied!

Ra
Review №6

I was in an accident (not at fault) which was a very stressful incident, I had issues with the towing company taking the car to the wrong shop. The amazing girls in the office called and sent a second tow of their own to retrieve my car so I didn’t have to deal with it. I didn’t have rental car during my vehicle maintenance and they were amazing about staying in contact letting me know how soon my car would be done and keeping me up to date knowing I needed my car back quick. I would absolutely recommend 10/10.

Vi
Review №7

They were great at communicating through the whole process. My car looks as good as new and drives less it is new. Thank you Abra

Da
Review №8

I had a trailer tire fly off and mess up my bumper and fender. Abra did an amazing job fixing it up even better than when I bought my jeep. They took really good care of me and went above and beyond. They found more damage than I initially thought. 12/10 would recommend!

Je
Review №9

The team kept me informed of what was being done to my car and about howvlongvitcwas going to take. They even told me what parts were being replaced and about how long it was going to take.

Da
Review №10

We have had to use Abra several times over the last 5 years. Each time it as been an easy experience. They communicate well and work is always done to perfection.

Da
Review №11

I have used Abra 3 times now. First 2 times we didnt have any issues. This time we had a little bit of a back and forth, but in the end they made it all right and my car is yet again as it should be. I appreciate them working with me and working to make sure my car came out right.

An
Review №12

Such a GREAT service! I accidentally put gas in my diesel truck and was convinced I ruined it. The manager Don took the time to explain what they could do to fix it and assured me everything was going to be ok. They handled ALL of the insurance claim and took that stress off of me as well. They are all kind and caring people and I will be a customer for life now. You just dont find that amount of integrity in folks these days so its nice to know you can go somewhere and be treated fairly and with compassion!!!

Is
Review №13

Friendly and professional service. Worked with my insurance with no issues. Highly recommend.

Ka
Review №14

We had a repair done to the rear of our 2013 Jaguar. Scheduling was fast and easy. The repair was done in two days. The staff is very friendly, professional, and efficient.

Me
Review №15

Everyone there was great especially Kyla, she was the real MVP. She was so knowledgeable and helpful!! Responses were fast. Once my Jeep part was in it took less than an hour! I 100% would go there again! They were all very efficient and I can appreciate that.

Ca
Review №16

Really good place to take your vehicle I would recommend this place.

Ch
Review №17

Employees were polite. The job was completed within the estimated time

Co
Review №18

You stole all the change out of my car. Who does that??

Gl
Review №19

Abra was great. After dropped my car to be fix. They gave me a ride back home so I wouldnt have to walk back. They call me to give me updates, and my car was ready when they told me it would. 😁

Di
Review №20

Body and paint work was excellent. The service person was not.

Aa
Review №21

Excellent Service, Flawless repairs, Great customer service . Always kept in contact with updates .

Dr
Review №22

It was the most amazing, friendly, courteous, timely, gracious, timely, fun, delightful, just outright fantastic service at this place. Did I mention very efficient and completed ahead of schedule! Couldn’t ask for less.

Ro
Review №23

Great staff, did an awesome job on my truck from a rear ender. And they cleaned the inside when they didnt have to

Os
Review №24

Kyla and the rest of the crew are super friendly and making sure you’re taken care of. Highly recommended!

Ja
Review №25

The employees at Abra are very thorough and my car was finished on the date indicated. It looks like a new car, and the interior is CLEANED.A special shout out to Kayla. Thank you.

An
Review №26

They were very nice and polite. Explained what was going on.

Sc
Review №27

Did a nice job repairing vehicle after collision with a deer. I would use them again.

Pa
Review №28

ABRA is professional and very reliable. They are a trustworthy business

Ta
Review №29

Fairly quick service, thorough billing itemization and beautiful paint work!

je
Review №30

Very pleasant and pleased bridget and Kalyie were awesome

Bo
Review №31

They did a beautiful job and their communication throughout was the best.

Th
Review №32

Body damage to my Tacoma from deer collision.

Br
Review №33

Always the best and the nicest people. Beautiful work.

Su
Review №34

Very personable and attention to detail. Guarantee their work. Whatever the problem...car looks like new when serive completed. A place one can use with confidence for a job well done.

Da
Review №35

Everyone I dealt with was very helpful and friendly.

pa
Review №36

Looks beautiful!!

Ke
Review №37

Arrogant manager came out to school me on how I should be satisfied with their lifetime guarantee although the customer service sucks and they had to look for more parts because used ones they acquired turned out to be broken.

Al
Review №38

I needed an estimate in March accident when I was rear ended & now another in June. June backed into me. March has insurance but thought would pay out of pocket but to expensive. June states they donot have insurance. Either way Abra has given me free quotes & done repairs before. Love Them.

Ga
Review №39

Great shop. Highly recommend, great customer service. Bridget is great as are the other gals. Perfect and happy. Wouldnt go anywhere else!!!

du
Review №40

The staff at Abra were amazing. They made the whole process simple and easy. Thanks everyone that helped me out.

Ke
Review №41

Great service through the entire process. Super easy and knowledgeable. My truck came outgreat.

An
Review №42

ABRA Auto Body did a fantastic job on my Moms 2008 Avalon. Originally thought it would be totaled but they gave a great estimate and the finished work looks amazing! Detailed the inside so that it smells and looks like new! Highly recommend them and Nationwide Blue Ribbons Service.

Jo
Review №43

I tried to post a review but after 30 days I would guess that most reviews would not be positive so you restrict (manage) your reviews. My daughter had you replace front & rear bumpers on her 2004 Honda Civic on R.O. 2127 12/19/14. She incurred damage to the front bumper again so I decided to replace it for her. Upon installation of the new bumper I discovered that there were only 2 push clips and 1 sheet metal screw plus 2 bolts in the fender well holding the bumper on. At least 5 push pin clips were never installed. In addition, the fog light blanks and grill should have been black, instead, you painted everything white. I am very disappointed in the thoroughness of your work. Its pretty sad that a novice had the foresight to order extra push pin clips when I ordered the bumper and ultimately did a more professional job than you, the experts. My family are State Farm insured and you are a State Farm Select shop. I recently had collision damage to my vehicle and, although you are less than 2 miles from my home, I took the vehicle to a competitor because of your shoddy work. I believe that the only reason you receive positive reviews is because as a corporate entity, you manage them. For what its worth!

Ma
Review №44

Friendly and professional

Ru
Review №45

The customer service was amazing! They also matched the paint perfectly, it was like the accident never happened. Very pleased with Abra at Knudtsen. Will recommend you to anyone needing auto body work done!

Be
Review №46

Very helpful, very professional

Jo
Review №47

Staff is incompetent. Thats just the best way to say it.

SO
Review №48

They were quick with the quote and kept us updated on the progress. Unfortunately the vehicle was a total.

Sc
Review №49

Very expensive but they do a good job.

Ki
Review №50

They promised my car was done and then wasnt able to pickup because not all the work was done.

an
Review №51

Too expensive

Information
13 Photos
51 Comments
4.2 Rating
  • Address:1900 E Polston Ave, Post Falls, ID 83854, United States
  • Site:https://abraauto.com/abra-auto-location/1847-post-falls-id
  • Phone:+1 208-773-9782
Categories
  • Auto body shop
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Planning
  • Appointments recommended:Yes
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